The second edition of the 'microarray solutions' newsletter discusses the growing popularity of array-based comparative genomic hybridization (array-CGH) within the microarray community, showcasing the use of Nexterion® slides in leading North American facilities. It features an interview with Jami Lomax, the new sales and technical support manager for East Coast North America, and highlights the launch of the low evaporation buffer kit, which addresses common evaporation issues during printing. Additionally, it shares insights into the application of array-CGH in detecting genetic abnormalities and the importance of quality microarray slides for optimized results.