Security Professional Online Workshop: ATM and Teller Integration
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The document summarizes a security workshop about integrating ATM and teller transaction data with video surveillance to solve crimes. The workshop discusses security industry trends like increased physical threats and skimming. It demonstrates how the 3VR video intelligence platform can link transaction data to video to find patterns and build stronger investigation cases. Integrating additional data sources allows building a more complete picture to more effectively investigate incidents and ensure compliance.
Security Professional Online Workshop: ATM and Teller Integration
- 1. June 9, 2011Security Professional Online Workshop:Integrating ATM and Teller Data with 3VR Video Intelligence Platform to Solve CrimesNick Wooler, Director Product Marketing
- 3. The Power of Integrating Video with ATM & Teller Data
- 4. Finding Patterns Other Tools Miss
- 5. Building Stronger Cases to Meet SAR Compliance
- 7. Future of Video Intelligence
- 8. Next Steps
- 10. Security Industry Trends6/9/20113Increased ThreatsAdapt to new threats: 29% of Data Breeches Physical
- 14. Identity Theft
- 15. Employee Fraud Physical Actions Growing Threat VectorVerizon Data Breach Report 20116/9/20114
- 16. Physical Actions Third Largest Category of AttackVerizon Data Breach Report 20116/9/20115
- 17. Top Three Industry Vertical TargetsVerizon Data Breach Report 20116/9/20116
- 18. Skimming Growing Security ProblemVerizon Data Breach Report 20116/9/20117“ATM and gas pump skimming is conducted largely by organized criminal groups and one ”spree” can target 50 to 100 different business locations. These attacks have been occurring for years, but are on rise in many areas according to both public reports and the caseload of the United States Secret Service”Verizon Data Breach Report, 2011
- 19. Security Industry Trends6/9/20118Increased ThreatsGrowth of VideoReduced ResourcesAdapt to new threats: 29% of Data Breeches Physical
- 23. Identity Theft
- 24. Employee Fraud Open platform to support transitionTransition to IP
- 26. Integration with SecurityImprove Reach and Efficiency to combatMore locations to protect
- 27. Reduced Budgets
- 28. Reduced Resources3VR Video Intelligence Platform6/9/20119Video Intelligence PlatformS-Series | P-Series | ServerClassENTERPRISE MANAGEMENTMonitor & SystemManagementUser ManagementRemote AccessConfiguration TemplatesVIDEO APPLICATIONSEnterprise SearchSmart StorageCase ManagementCrimeDexReportViewerAlert ViewerVIDEO ANALYTICSFacial SurveillanceLicense Plate RecognitionCustomer CountingQueue Line AnalysisDwell TimeCustomer TrafficAdvancedObject TrackDATA INTEGRATIONATM & Teller Access ControlBusiness IntelligenceAlarm PanelPoint of SalePSIM
- 29. Architecture of ATM/Teller Integration6/9/2011103VR DATA INTEGRATIONATM & Teller Access ControlBusiness IntelligenceAlarm PanelPoint of SalePSIMATM Bank Central Transaction SystemWith Diebold 911/912Uses 3VR ATM Data Capture Plug-inBRANCHETHERNET NETWORK(non-switching hub)ATM With NCR DirectConnect+Uses 3VR ATM Data Capture Plug-in3VR VIP ApplianceATM With XApComPlus Receiver PluginUses 3VR ATM Data Capture Plug-in® XApCom is a registered trademark of Diebold Inc. and its subsidiaries in the United States or other countries.
- 30. Video Only Is InterestingStreaming Video OnlyDigitization
- 31. Networking Video is InterestingFile based storage of video
- 33. Storage and bandwidth explosion
- 34. Lots of data, but little actionable informationEnterpriseNetworkDigitization
- 35. Separate What’s Important From What’s Not Suspect FaceEmployee FaceEmployee FaceEmployee FaceEmployee FaceTransaction #546456Transaction #95684Transaction #506906Transaction #657567Transaction #456456Transaction #345756Door AccessMotionHallway AccessHallway AccessHallway AccessMotionMotionDoor AccessMotionData &VideoEnterpriseNetworkDigitization
- 36. Finding Patterns Other Tools MissAll Transaction Data is Linked to VideoAccount: 562-252-2SearchSearchEnterpriseNetworkSearch toFind PatternsDigitization
- 37. Building Stronger Cases & Meeting Compliance6/9/201115Built-in Central Case ManagementStreamlined investigationsCollaborate across locations to build more powerful investigations
- 38. Building Stronger Cases & Meeting Compliance6/9/201116Account: 562-252-2SearchBuild a case
- 39. Manages multiple data points into one place
- 40. Add notes
- 41. Protects Events and Video indefinitely
- 42. Export all data with single button click.Demonstration6/9/201117OpCenterEasily Search, Monitor and Manage video across your enterprise
- 43. Assign Analytics to cameras within the store
- 44. Configure area to monitor for size, direction, activity
- 45. Set alert thresholds and who to notify
- 46. Set reporting options The Future is Video IntelligenceAdd Value For Retail Banking Operation Teams with Video Analytics18Customer CountingMeasure customer traffic into your businessAdvanced Object TrackingMeasure marketing display performance or customer service interactionsCustomer Traffic AnalysisAlign merchandise placement with customer traffic flowsLine QueuingBarristaLine Queue Line AnalysisTrack when the queue line exceeds a threshold for the businessDwell/LoiteringMeasure how long baristas interact with customers or marketing displays for improved customer service6/9/2011
- 47. Estimating Return on Investment6/9/201119“We've seen a reduction in our fraud of roughly 80% year-over-year from 2008 to 2009.”“Time is of the essence for bank investigators managing a heavy case load. With3VR, investigation times have been cut from hours to minutes.”Fraud PreventionCost SavingsGrowRevenueReturnOnInvestmentBill McNamara, Senior Vice President of Technology, Union Savings BankSenior Vice President, Security, Top 5 Retail Bank
- 48. Next Steps 6/9/201120www. 3VR.com
- 50. June 9, 2011Security Professional Online Workshop:Integrating ATM and Teller Data with 3VR Video Intelligence Platform to Solve CrimesNick Wooler, Director Product Marketing
Editor's Notes
- #10: Effectively utilizing your current infrastructure to get Video Intelligence
- #20: Key Statistics or quote to give evidence3VR provides higher value by not only reducing Fraud and Cost but growing top line revenue. Fraud PreventionReduced credit card fraud, Solve crimes faster by combining business data from ATM & Teller systems and facial surveillance to find perpetrators.Meet ATM Security Compliance RequirementsCost SavingsUse existing analog and new IP cameras with one systemImplement one system for counting and video surveillanceReduce travel costs of security and fraud prevention teamGrow RevenueImprove customer service by analyzing customer and teller interactionImprove selling techniques of tellers, retail banking staff by analyzingOptimize staffing levels to meet peak customer traffic timesOptimize marketing placement based on traffic patters