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Shared
Services
SA




           Across Government e-Procurement
           Solution
           Shared Services SA

           Glenn Dawson, Principal Consultant,
           Electronic Procurement Services
           18 August 2010
Shared
Services
SA
           Presentation Content


           • Project Background

           • System Components

           • Invoice Processing




                                  2
Shared
Services
SA
           Background

           •   August 2009, Cabinet approved implementation of the e-
               Procurement solution
           •   Pilot commenced December 2009 with Agencies:
               – DTED (end-to-end solution)
               – DFC (the scanning and invoice processing components only)
               – SA Health, Corporate (the scanning and invoice processing
                 components only)
           •   The Pilot completed February 2010




                                                                             3
Shared
Services
SA
           Implementation

           •   Complete roll out target for completion in Febuary 2011.

           •   Production implementations successfully completed for:
                – DTED                      - DFEEST
                – DFC                       - PIRSA
                – DTF                       - Housing SA
                – DTF & Bureaus (IGA, MAC and ESCOSA)




                                                                          4
Shared
Services
SA
           Roll Out Schedule

            Agency           Date            Agency       Date

            DPLG             Aug 2010        Defence SA   Oct 2010

            DCS              Aug 2010        DEH          Nov 2010

            SAPOL            Sept 2010       DWLBC        Nov 2010

            DPC              Sept 2010       Courts       Nov 2010

            Arts SA          Sept 2010       DTEI         Dec 2010

            SAFECOM          Oct 2010        SATC         Dec 2010

            AGD              Oct 2010        DECS         Jan 2011


            SA Health targeted for February 2011
Shared
Services
SA
           From Purchase to Pay

                                Agency                             SSSA AP         APD       AP




               Contract
               Matching                                                           INVOICE
                                                                                  APPROVAL



           •    Basware Purchase Management - access to on-line catalogues,
                creation of requisitions, electronic workflow of requisitions for approval
                and the distribution of purchase orders to suppliers
           •    Basware Invoice Processing - checking of invoices, matching of
                invoices to purchase orders and contracts, and electronic workflow of
                invoices to Agencies for approval
           •    Readsoft Scanning and Optical Character Recognition - scanning of
                invoices and the automated extraction of payment data from the images



                                                                                                  6
SA
                                                                                                       Shared
                                                                                                       Services


                                      GL Account Code
                                            Feed




                                                            Contract
                                                            Matching




                          GL
                                       Account Code
                                         Verification



                                      Job Cost Account
                                         Code Feed




                         Job
                         Cost
                                                                       Agency




                          PO
                                       Vendor Listing
                                            Feed
                                                                                 Finance System Integration




                                      Matched invoice
                          AP



    Masterpiece System                  For Payment
                                            Feed
                                       Payment Detail
                                                                       SSSA AP




                                            Feed
                          AR




                                           Product
                                                                       APD




                                                         INVOICE




                                           Details
                                                         APPROVAL




                                           Receipt
                          Inventory




                                           Details
                                                                       AP




                         Fixed
                         Asset




7
Shared
Services
SA
           Purchase Management




           •   Purchase Management process incorporates:
                – Creation of on-line requisitions
                – Workflow of requisitions for procurement approval
                – Creation of purchase orders and distribution to suppliers
                – On-line receipting
                – Contract Management
                – Non PO Workflow
                                                                              8
Shared
Services
SA
           Requisition creation and approval

                •   Requisitions can be created from:
                    – Internal catalogues
                    – External Vendor catalogues
                    – Templates
                    – Free text


                •   Completed Requisitions are automatically flowed to
                    delegate for approval




                                                                         9
Shared
Services
SA
           Requisition Approval




                                  10
Shared
Services
SA
           Order and Receipt of Goods/Services

                •   Approved requisitions are automatically converted
                    into purchase orders
                •   Purchase orders can be sent by
                     – facsimile,
                     – email, or
                     – Electronically to the Supplier



                •   Receipt of goods/services is required to allow
                    invoices to be paid (3 way match)




                                                                        11
Shared
Services
SA
           Contract Management

                •   Used for the payment of any recurring, periodic or
                    contract based invoices
                     – I.e. rent, leasing, cleaning, electricity, maintenance, security
                       and telecommunications bills.

                •   Two types of contracts
                     – Budget Based
                     – Schedule Based

                •   Invoices in tolerance of the contract rules are
                    automatically paid.
                     – Notified if payments are made.

                     – Alerted if scheduled payments are missed
                                                                                          12
Shared
Services
SA         NON-PO Automation
Shared
Services
SA         NON-PO Automation

           • Three options
              – Auto Code
              – Auto Flow
              – Auto Code and Auto Flow
           • System will learn any changes


           Manual Flow
Shared
Services
SA
           Invoice Processing

                    SSSA AP        APD       AP




                                  INVOICE
                                  APPROVAL



           •   Invoice processing includes
                –   Scan and Data Capture from invoices
                –   Electronic Invoices
                –   Processing invoices for payment




                                                          15
Shared
Services
SA
                   Invoice - scan and data capture

           •   Physical mail is sorted and scanned
           •   Email and Faxed invoices bought direct into Readsoft
           •   OCR process is Template driven
               •   Based on a consolidate listing of ABN’s extracted
                   from the vendor files
           •   Invoices are reviewed and sent to Basware for
               processing.




                                                                       16
Shared
Services
SA
           Data Capture - ReadSoft




                                     17
Shared
Services
SA
                   Electronic Invoices


               Focus on increasing the number of real
               e-invoices
                                     Basware
                                     Supplier
                                      Portal
           e
           l
           b
           a
           v
           i
           e
           c
           e
           R
           s
           t
           n
           u
           o
           c
           c
           A




                                                                   e
                                                                   l
                                                                   b
                                                                   a
                                                                   y
                                                                   a
                                                                   P
                                                                   s
                                                                   t
                                                                   n
                                                                   u
                                                                   o
                                                                   c
                                                                   c
                                                                   A
                                     Basware
                Supplier             Business              Buyer
                                   Transactions



                                     Basware
                                    Scan and
                                     Capture




                             Supplier Activation Service

                                                                       6
Shared
Services
SA
           Invoice Processing


                                   Invoice Automation
            SCAN AND
            DATA CAPTURE

                           1   Vendor Confirmation & GST Validation

                           2   Matching against PO’s

                           3   Matching against Contracts

                           4   Non-PO Automation

                           5   Manually selected workflow




                                                                      19
Shared
Services
SA
           Certify – Invoice Processing




                                          20
Shared
Services
SA
           Invoice Audit Trail




                                 21
Shared
Services
SA
           Reporting
           •   Users can query all transactions that they have been
               involved in processing
           •   IP Monitor tool can be deployed to key staff needing to view
               all payment transactions
                •   Accrual Reporting
                •   GST/FBT Compliance testing
           •   Benefit is overall visibility of transactions at whatever stage
               they are in the process.




                                                                                 22
Shared
Services
SA
           Image Viewer




                          23
Shared
Services
SA
           Image Viewer




                          24
Shared
Services
SA




           Questions?




                        25

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Session 2 18082010

  • 1. Shared Services SA Across Government e-Procurement Solution Shared Services SA Glenn Dawson, Principal Consultant, Electronic Procurement Services 18 August 2010
  • 2. Shared Services SA Presentation Content • Project Background • System Components • Invoice Processing 2
  • 3. Shared Services SA Background • August 2009, Cabinet approved implementation of the e- Procurement solution • Pilot commenced December 2009 with Agencies: – DTED (end-to-end solution) – DFC (the scanning and invoice processing components only) – SA Health, Corporate (the scanning and invoice processing components only) • The Pilot completed February 2010 3
  • 4. Shared Services SA Implementation • Complete roll out target for completion in Febuary 2011. • Production implementations successfully completed for: – DTED - DFEEST – DFC - PIRSA – DTF - Housing SA – DTF & Bureaus (IGA, MAC and ESCOSA) 4
  • 5. Shared Services SA Roll Out Schedule Agency Date Agency Date DPLG Aug 2010 Defence SA Oct 2010 DCS Aug 2010 DEH Nov 2010 SAPOL Sept 2010 DWLBC Nov 2010 DPC Sept 2010 Courts Nov 2010 Arts SA Sept 2010 DTEI Dec 2010 SAFECOM Oct 2010 SATC Dec 2010 AGD Oct 2010 DECS Jan 2011 SA Health targeted for February 2011
  • 6. Shared Services SA From Purchase to Pay Agency SSSA AP APD AP Contract Matching INVOICE APPROVAL • Basware Purchase Management - access to on-line catalogues, creation of requisitions, electronic workflow of requisitions for approval and the distribution of purchase orders to suppliers • Basware Invoice Processing - checking of invoices, matching of invoices to purchase orders and contracts, and electronic workflow of invoices to Agencies for approval • Readsoft Scanning and Optical Character Recognition - scanning of invoices and the automated extraction of payment data from the images 6
  • 7. SA Shared Services GL Account Code Feed Contract Matching GL Account Code Verification Job Cost Account Code Feed Job Cost Agency PO Vendor Listing Feed Finance System Integration Matched invoice AP Masterpiece System For Payment Feed Payment Detail SSSA AP Feed AR Product APD INVOICE Details APPROVAL Receipt Inventory Details AP Fixed Asset 7
  • 8. Shared Services SA Purchase Management • Purchase Management process incorporates: – Creation of on-line requisitions – Workflow of requisitions for procurement approval – Creation of purchase orders and distribution to suppliers – On-line receipting – Contract Management – Non PO Workflow 8
  • 9. Shared Services SA Requisition creation and approval • Requisitions can be created from: – Internal catalogues – External Vendor catalogues – Templates – Free text • Completed Requisitions are automatically flowed to delegate for approval 9
  • 10. Shared Services SA Requisition Approval 10
  • 11. Shared Services SA Order and Receipt of Goods/Services • Approved requisitions are automatically converted into purchase orders • Purchase orders can be sent by – facsimile, – email, or – Electronically to the Supplier • Receipt of goods/services is required to allow invoices to be paid (3 way match) 11
  • 12. Shared Services SA Contract Management • Used for the payment of any recurring, periodic or contract based invoices – I.e. rent, leasing, cleaning, electricity, maintenance, security and telecommunications bills. • Two types of contracts – Budget Based – Schedule Based • Invoices in tolerance of the contract rules are automatically paid. – Notified if payments are made. – Alerted if scheduled payments are missed 12
  • 13. Shared Services SA NON-PO Automation
  • 14. Shared Services SA NON-PO Automation • Three options – Auto Code – Auto Flow – Auto Code and Auto Flow • System will learn any changes Manual Flow
  • 15. Shared Services SA Invoice Processing SSSA AP APD AP INVOICE APPROVAL • Invoice processing includes – Scan and Data Capture from invoices – Electronic Invoices – Processing invoices for payment 15
  • 16. Shared Services SA Invoice - scan and data capture • Physical mail is sorted and scanned • Email and Faxed invoices bought direct into Readsoft • OCR process is Template driven • Based on a consolidate listing of ABN’s extracted from the vendor files • Invoices are reviewed and sent to Basware for processing. 16
  • 17. Shared Services SA Data Capture - ReadSoft 17
  • 18. Shared Services SA Electronic Invoices Focus on increasing the number of real e-invoices Basware Supplier Portal e l b a v i e c e R s t n u o c c A e l b a y a P s t n u o c c A Basware Supplier Business Buyer Transactions Basware Scan and Capture Supplier Activation Service 6
  • 19. Shared Services SA Invoice Processing Invoice Automation SCAN AND DATA CAPTURE 1 Vendor Confirmation & GST Validation 2 Matching against PO’s 3 Matching against Contracts 4 Non-PO Automation 5 Manually selected workflow 19
  • 20. Shared Services SA Certify – Invoice Processing 20
  • 21. Shared Services SA Invoice Audit Trail 21
  • 22. Shared Services SA Reporting • Users can query all transactions that they have been involved in processing • IP Monitor tool can be deployed to key staff needing to view all payment transactions • Accrual Reporting • GST/FBT Compliance testing • Benefit is overall visibility of transactions at whatever stage they are in the process. 22
  • 23. Shared Services SA Image Viewer 23
  • 24. Shared Services SA Image Viewer 24
  • 25. Shared Services SA Questions? 25

Editor's Notes

  • #2: Welcome to employees attending the session. Cover housekeeping items.
  • #8: Scan and capture done in house E-Invoicing available as vendors attain the capability. Some manual steps introduced to ensure that invoices are sighted at different steps along the way. This includes Vendor Confirmation and GST Verification upon initial import into Basware and a final check immediately prior to export to Masterpiece. We will step through these in more detail now, then
  • #9: Basware covers from the purchasing cycle – including requests for quotes to recording the payment details supplied by Masterpiece/ERP. PM information is provided for context so that you know what the Agency has done leading up to the arrival of the invoice at SSSA Invoice Automation is not just about work-flowing invoices between system users. There are a range of different modules that can assist AP and Agency staff by automating certain tasks based on predefined criteria. Please note that the automation is not being enabled initially, but may be switched on once the AP Reform team are comfortable with the new system and they are confident that the system is operating according to their requirements. For example invoices relating to a PO can be matched to the PO number – amounts checked and if within the specified tolerances () automatically processed.
  • #11: Data capture phase: Scanning is the most efficient way to get invoices into electronic form (e.g. using the Basware BT service). Up to 95% accuracy in data recognition with Basware FastScan and recognition templates. (Autoflow: Offers the most efficient way to get invoices into the workflow. Invoices can be manually sent to different types of flows as well.) Posting phase: Basware uses posting templates for posting automation or favorites lists (accounts/profit centers etc.) to help with manual posting. Posting can be accomplished before, during or after the workflow by AP personnel, a reviewer or approver. Review phase: Reviewer sees an invoice image and all necessary data on one screen. Approval phase. Approval limits control who can approve an invoice. If needed, more detailed approval rights can be defined based on criteria such as cost centers, projects etc. Transfer for payment: In this phase, the system recognizes unclear invoices (posting differences, etc), that still need AP’s attention. Other invoices can be directly transferred. This process can also be fully automated as invoices are automatically transferred to ERP after approval.
  • #20: Scan and capture done in house E-Invoicing available as vendors attain the capability. Some manual steps introduced to ensure that invoices are sighted at different steps along the way. This includes Vendor Confirmation and GST Verification upon initial import into Basware and a final check immediately prior to export to Masterpiece. We will step through these in more detail now, then
  • #21: Data capture phase: Scanning is the most efficient way to get invoices into electronic form (e.g. using the Basware BT service). Up to 95% accuracy in data recognition with Basware FastScan and recognition templates. (Autoflow: Offers the most efficient way to get invoices into the workflow. Invoices can be manually sent to different types of flows as well.) Posting phase: Basware uses posting templates for posting automation or favorites lists (accounts/profit centers etc.) to help with manual posting. Posting can be accomplished before, during or after the workflow by AP personnel, a reviewer or approver. Review phase: Reviewer sees an invoice image and all necessary data on one screen. Approval phase. Approval limits control who can approve an invoice. If needed, more detailed approval rights can be defined based on criteria such as cost centers, projects etc. Transfer for payment: In this phase, the system recognizes unclear invoices (posting differences, etc), that still need AP’s attention. Other invoices can be directly transferred. This process can also be fully automated as invoices are automatically transferred to ERP after approval.
  • #22: Vendor Selection – vendor is confirmed prior to GST Verification
  • #23: Data capture phase: Scanning is the most efficient way to get invoices into electronic form (e.g. using the Basware BT service). Up to 95% accuracy in data recognition with Basware FastScan and recognition templates. (Autoflow: Offers the most efficient way to get invoices into the workflow. Invoices can be manually sent to different types of flows as well.) Posting phase: Basware uses posting templates for posting automation or favorites lists (accounts/profit centers etc.) to help with manual posting. Posting can be accomplished before, during or after the workflow by AP personnel, a reviewer or approver. Review phase: Reviewer sees an invoice image and all necessary data on one screen. Approval phase. Approval limits control who can approve an invoice. If needed, more detailed approval rights can be defined based on criteria such as cost centers, projects etc. Transfer for payment: In this phase, the system recognizes unclear invoices (posting differences, etc), that still need AP’s attention. Other invoices can be directly transferred. This process can also be fully automated as invoices are automatically transferred to ERP after approval.
  • #24: Data capture phase: Scanning is the most efficient way to get invoices into electronic form (e.g. using the Basware BT service). Up to 95% accuracy in data recognition with Basware FastScan and recognition templates. (Autoflow: Offers the most efficient way to get invoices into the workflow. Invoices can be manually sent to different types of flows as well.) Posting phase: Basware uses posting templates for posting automation or favorites lists (accounts/profit centers etc.) to help with manual posting. Posting can be accomplished before, during or after the workflow by AP personnel, a reviewer or approver. Review phase: Reviewer sees an invoice image and all necessary data on one screen. Approval phase. Approval limits control who can approve an invoice. If needed, more detailed approval rights can be defined based on criteria such as cost centers, projects etc. Transfer for payment: In this phase, the system recognizes unclear invoices (posting differences, etc), that still need AP’s attention. Other invoices can be directly transferred. This process can also be fully automated as invoices are automatically transferred to ERP after approval.
  • #25: Data capture phase: Scanning is the most efficient way to get invoices into electronic form (e.g. using the Basware BT service). Up to 95% accuracy in data recognition with Basware FastScan and recognition templates. (Autoflow: Offers the most efficient way to get invoices into the workflow. Invoices can be manually sent to different types of flows as well.) Posting phase: Basware uses posting templates for posting automation or favorites lists (accounts/profit centers etc.) to help with manual posting. Posting can be accomplished before, during or after the workflow by AP personnel, a reviewer or approver. Review phase: Reviewer sees an invoice image and all necessary data on one screen. Approval phase. Approval limits control who can approve an invoice. If needed, more detailed approval rights can be defined based on criteria such as cost centers, projects etc. Transfer for payment: In this phase, the system recognizes unclear invoices (posting differences, etc), that still need AP’s attention. Other invoices can be directly transferred. This process can also be fully automated as invoices are automatically transferred to ERP after approval.