SlideShare a Scribd company logo
#INBOUND14 
Marketing Like a Quant 
Hiten Shah 
Crazy Egg & KISSmetrics
#INBOUND14
#INBOUND14 
What gets measured, gets managed. 
Peter Drucker
#INBOUND14 
What Marketing 
Felt Like
#INBOUND14
#INBOUND14 
Data is Everywhere! 
Each tool a marketer uses creates even more data to view, understand and analyze.
#INBOUND14 
The Opportunity 
To make sense of all this marketing data so you can take action.
#INBOUND14 
1788
#INBOUND14 
The General Store
#INBOUND14 
Data about customers existed in people’s brains.
#INBOUND14 
1962
#INBOUND14 
It's not called the wheel, it's called the carousel.
#INBOUND14 
It let’s us travel the way a child travels… 
Don Draper
#INBOUND14
#INBOUND14 
Data about customers came from panels and focus groups.
#INBOUND14 
2054 
2002
#INBOUND14 
Hello Mr. Yakamoto, 
and welcome back to the Gap.
#INBOUND14 
How did those tank tops work out for you? 
Minority Report
#INBOUND14 
Data about customers is stored and acted on by machines.
#INBOUND14 
Today.
#INBOUND14
#INBOUND14
#INBOUND14
#INBOUND14 
Amazon
#INBOUND14 
Audible
#INBOUND14 
Uber
#INBOUND14 
Provide customers what they want right when it’s needed.
#INBOUND14 
Big companies have the resources to throw money, machines and people at the opportunity… 
What can you do?
#INBOUND14
1 
Identify your marketing opportunities 
2 
Find the why behind your data 
3 
Experiment like a scientist 
3 Ways To Get Insights From Your Data
#INBOUND14
#INBOUND14 
Visits to KISSmetrics.com
#INBOUND14 
Signups from KISSmetrics.com
#INBOUND14 
Even when our traffic dipped we were able to get more signups. 
How did we do it?
#INBOUND14 
Conversion Rate of KISSmetrics.com
#INBOUND14 
It’s Simple! 
Buy Low. 
Sell High.
#INBOUND14 
Sources With Low Traffic And High Conversions
#INBOUND14 
Low Traffic, High Conversions 
Figure out how to get more traffic from those sources.
#INBOUND14 
Sources With High Traffic And Low Conversions
#INBOUND14 
High Traffic, Low Conversions 
Improve your conversions by 
A/B testing.
#INBOUND14 
Sources With Low Traffic And Low Conversions
#INBOUND14 
Low Traffic, Low Conversions 
Investigate to see if it’s possible to get more traffic from those sources.
#INBOUND14 
Sources With High Traffic And High Conversions
#INBOUND14 
Sources With High Traffic And High Conversions
#INBOUND14 
Sources With High Traffic And High Conversions
1 
Identify your marketing opportunities 
2 
Find the why behind your data 
3 
Experiment like a scientist 
3 Ways To Get Insights From Your Data
#INBOUND14
#INBOUND14 
Find the problems 
Why are customers not doing the things you want them to be doing?
#INBOUND14 
Why do people cancel?
#INBOUND14 
Use Qualaroo.comto ask website visitors questions
#INBOUND14 
Why don’t people convert on landing pages?
#INBOUND14 
What’s preventing people from signing up?
1 
Identify your marketing opportunities 
2 
Find the why behind your data 
3 
Experiment like a scientist 
3 Ways To Get Insights From Your Data
#INBOUND14 
There’s internal debate
#INBOUND14 
Everyone has their opinion
#INBOUND14 
You just want to do the right thing
#INBOUND14 
Eventually somebody says… 
Let’s just test it.
#INBOUND14 
1 
Start with data 
2 
Make an educated guess 
3 
Run an experiment 
4 
Measure your results 
5 
Decide what’s next 
Experiment likea scientist
#INBOUND14 
Find the quickest way to get data
#INBOUND14 
Create small experiments
#INBOUND14 
Test emails by sending to small groups first
#INBOUND14 
Find out what’s already worked for you and others
#INBOUND14 
Test blog post ideas using social media
#INBOUND14 
Today. 
We can all do better than we did yesterday.
#INBOUND14 
Hiten Shah 
hnshah@gmail.com 
How can I help you?

More Related Content

PDF
PROVE YOUR ROI: MAKE SMARTER MARKETING DECISIONS BY TRACKING MARKETING ANALYT...
PDF
Nancy Harhut - 10 Human Behavior Hacks That Will Change the Way You Create Email
PDF
Eric Keiles - Strategy Before Tactics
PDF
Anna Perko & Ari Plaut - Turning Insights Into Action
PDF
George Thomas - How to Be World-Class at HubSpot in 60 Days
PDF
Andre Alpar - The State of SEO and Content Marketing in Europe
PPTX
How to Run Marketing as a Team of One (And Still Crush Your Goals)
PDF
Lori Richardson - Turn Talk Into Action for More Women in B2B Sales
PROVE YOUR ROI: MAKE SMARTER MARKETING DECISIONS BY TRACKING MARKETING ANALYT...
Nancy Harhut - 10 Human Behavior Hacks That Will Change the Way You Create Email
Eric Keiles - Strategy Before Tactics
Anna Perko & Ari Plaut - Turning Insights Into Action
George Thomas - How to Be World-Class at HubSpot in 60 Days
Andre Alpar - The State of SEO and Content Marketing in Europe
How to Run Marketing as a Team of One (And Still Crush Your Goals)
Lori Richardson - Turn Talk Into Action for More Women in B2B Sales

What's hot (20)

PDF
Dan Tyre - How to Establish Rapport with Anyone
PDF
Nicholas Holland - Stoking the Fires
PDF
Niti Shah - The Marketer's Checklist for Going Global
PDF
Andrew Reid - You Don't Have to be Small to Be Authentic
PPTX
Traditional Marketers Are Coming for Our Jobs - #StateofSearch 2014
PDF
Jason Jordan - 3 Things Sales Leaders Desperately Need
PDF
Rebekah Radice - How to Scale Successful Omni-Channel marketing Campaigns
PDF
Steve Mckenzie - How to Run Your Sales Team Like a Data Scientist
PDF
Bob Ruffalo - What They Never Taught You About Growing an Agency
PDF
The inbounder London - 2.may 2017 - Hannah Thorpe content marketing for wat...
PDF
Jamie Shanks - Where Does Social Selling Fit in the Buyer's Journey?
PDF
Maggie Georgieva - Jumpstart Your Productivity with HubSpot Projects
PDF
Alesia Latson - Creating Momentum
PDF
Digital landscape
PPTX
Getting Goosebumps with your Digital Marketing Dave Hazlehurst, Best Selling ...
PPTX
Making Sense of Analytics
PDF
Dan Neely - Find Your Opportunity Audience
PDF
How Do You Keep Your 3D Printing Investors Happy?
PPT
Liverpool HubSpot User Group - June 2017
PPTX
Ultimate Marketing Tools Presentation - Digital Footprint Conference
Dan Tyre - How to Establish Rapport with Anyone
Nicholas Holland - Stoking the Fires
Niti Shah - The Marketer's Checklist for Going Global
Andrew Reid - You Don't Have to be Small to Be Authentic
Traditional Marketers Are Coming for Our Jobs - #StateofSearch 2014
Jason Jordan - 3 Things Sales Leaders Desperately Need
Rebekah Radice - How to Scale Successful Omni-Channel marketing Campaigns
Steve Mckenzie - How to Run Your Sales Team Like a Data Scientist
Bob Ruffalo - What They Never Taught You About Growing an Agency
The inbounder London - 2.may 2017 - Hannah Thorpe content marketing for wat...
Jamie Shanks - Where Does Social Selling Fit in the Buyer's Journey?
Maggie Georgieva - Jumpstart Your Productivity with HubSpot Projects
Alesia Latson - Creating Momentum
Digital landscape
Getting Goosebumps with your Digital Marketing Dave Hazlehurst, Best Selling ...
Making Sense of Analytics
Dan Neely - Find Your Opportunity Audience
How Do You Keep Your 3D Printing Investors Happy?
Liverpool HubSpot User Group - June 2017
Ultimate Marketing Tools Presentation - Digital Footprint Conference
Ad

Viewers also liked (20)

PDF
BE REMARKABLE BY DELIGHTING YOUR CUSTOMERS WITH CONTEXT (AND WHERE TO FIND IT...
PDF
HOW TO WIN FRIENDS, INFLUENCE PEOPLE (AND DOUBLE YOUR LEADS) WITH CONTENT REM...
PDF
RISE OF THE MARKETING TECHNOLOGIST [INBOUND 2014]
PPTX
Why a good Relationship between the CMO and CIO is so important
PDF
POUNCE, PAUSE, NURTURE, WAIT? [INBOUND 2014]
PPT
Seth Godin The Remarkable blog of a Remarkable man
PPTX
Effectiveness of Remarketing
PPTX
10 Killer Hacks for Remarketing Success
PDF
Planning Customer Journey Maps
PDF
VISUAL STORYTELLING'S STEP TWO I.E., HOW TO ACTUALLY USE IT [INBOUND 2014]
PDF
Prospecting POV
PDF
How to Build and Manage an Inbound Marketing Team #INBOUND2013
PPT
Jedi Selling Skills
PDF
SELLING WITH MAXIMUM VALUES: STRATEGIES THAT MAXIMIZE THE VALUE AND POWER OF ...
PDF
LEADS VS. TRIALS: A CASE STUDY ON WHEN YOU NEED CONTENT MARKETING AND WHEN YO...
PDF
INBOUND MARKETING DOES NOT CLOSE DEALS [INBOUND 2014]
PDF
Best practice for data interoperability
PDF
THE ART & SCIENCE OF CONTENT PROMOTION [INBOUND 2014]
PDF
HOW TO MAP CONTENT TO THE BUYER'S JOURNEY & THE MARKETER'S FUNNEL [INBOUND 2014]
PPTX
Basic selling skills
BE REMARKABLE BY DELIGHTING YOUR CUSTOMERS WITH CONTEXT (AND WHERE TO FIND IT...
HOW TO WIN FRIENDS, INFLUENCE PEOPLE (AND DOUBLE YOUR LEADS) WITH CONTENT REM...
RISE OF THE MARKETING TECHNOLOGIST [INBOUND 2014]
Why a good Relationship between the CMO and CIO is so important
POUNCE, PAUSE, NURTURE, WAIT? [INBOUND 2014]
Seth Godin The Remarkable blog of a Remarkable man
Effectiveness of Remarketing
10 Killer Hacks for Remarketing Success
Planning Customer Journey Maps
VISUAL STORYTELLING'S STEP TWO I.E., HOW TO ACTUALLY USE IT [INBOUND 2014]
Prospecting POV
How to Build and Manage an Inbound Marketing Team #INBOUND2013
Jedi Selling Skills
SELLING WITH MAXIMUM VALUES: STRATEGIES THAT MAXIMIZE THE VALUE AND POWER OF ...
LEADS VS. TRIALS: A CASE STUDY ON WHEN YOU NEED CONTENT MARKETING AND WHEN YO...
INBOUND MARKETING DOES NOT CLOSE DEALS [INBOUND 2014]
Best practice for data interoperability
THE ART & SCIENCE OF CONTENT PROMOTION [INBOUND 2014]
HOW TO MAP CONTENT TO THE BUYER'S JOURNEY & THE MARKETER'S FUNNEL [INBOUND 2014]
Basic selling skills
Ad

Similar to MARKETING LIKE A QUANT [INBOUND 2014] (20)

PDF
HOW CONTENT PROMOTION CHANGED OUR INBOUND MARKETING FOREVER [INBOUND 2014]
PDF
Lead Nurturing Beyond the Inbox - INBOUND14
PDF
MOVE OVER BIG DATA - HERE COMES BIG CONTENT [INBOUND 2014]
PPTX
Surviving the Future: Disruptive Innovation in the Age of INBOUND
PPTX
Creating Predictable Growth
PDF
YOU HAD ME AT HELLO! - BEST PRACTICES IN LEAD QUALIFICATION FOR INBOUND MARKE...
PDF
COMPETITIVE INTELLIGENCE FOR SALES AND MARKETING: HOW TO WIN MORE OPPORTUNITI...
PDF
You had me at Hello! Lead Qualification for Inbound Marketers
PDF
Susannah Morris - How to Run Marketing as a Team of One
PDF
Inbound 2014 J Mills Face Melting Content Preso
PDF
CONTENT: NOT MORE, BUT MORE RELEVANT [INBOUND 2014]
PDF
BECOME THE INDUSTRY LEADING MARKETING TEAM IN 12 MONTHS OR LESS [INBOUND 2014]
PDF
BECOME THE INDUSTRY LEADING MARKETING TEAM IN 12 MONTHS OR LESS [INBOUND 2014]
PDF
HOW TO CREATE LANDING PAGES YOUR PROSPECTS CAN'T RESIST [INBOUND 2014]
PPTX
Become the Industry Leading Marketing Team in 12 Months
PPTX
Optimizing Engagement with Persona-Based Marketing - Inbound 2014
PPTX
The Art & Science of Content Promotion
PDF
I'M A MARKETER, HOW CAN I JUSTIFY MARKETING ROI [INBOUND 2014]
PDF
Kieran Flanagan - The Marketer's Guide to Growth Spurts
PPTX
Collecting Qualitative Data for Smarter Marketing and CRO - SMX Milan 2015 Co...
HOW CONTENT PROMOTION CHANGED OUR INBOUND MARKETING FOREVER [INBOUND 2014]
Lead Nurturing Beyond the Inbox - INBOUND14
MOVE OVER BIG DATA - HERE COMES BIG CONTENT [INBOUND 2014]
Surviving the Future: Disruptive Innovation in the Age of INBOUND
Creating Predictable Growth
YOU HAD ME AT HELLO! - BEST PRACTICES IN LEAD QUALIFICATION FOR INBOUND MARKE...
COMPETITIVE INTELLIGENCE FOR SALES AND MARKETING: HOW TO WIN MORE OPPORTUNITI...
You had me at Hello! Lead Qualification for Inbound Marketers
Susannah Morris - How to Run Marketing as a Team of One
Inbound 2014 J Mills Face Melting Content Preso
CONTENT: NOT MORE, BUT MORE RELEVANT [INBOUND 2014]
BECOME THE INDUSTRY LEADING MARKETING TEAM IN 12 MONTHS OR LESS [INBOUND 2014]
BECOME THE INDUSTRY LEADING MARKETING TEAM IN 12 MONTHS OR LESS [INBOUND 2014]
HOW TO CREATE LANDING PAGES YOUR PROSPECTS CAN'T RESIST [INBOUND 2014]
Become the Industry Leading Marketing Team in 12 Months
Optimizing Engagement with Persona-Based Marketing - Inbound 2014
The Art & Science of Content Promotion
I'M A MARKETER, HOW CAN I JUSTIFY MARKETING ROI [INBOUND 2014]
Kieran Flanagan - The Marketer's Guide to Growth Spurts
Collecting Qualitative Data for Smarter Marketing and CRO - SMX Milan 2015 Co...

More from HubSpot (20)

PDF
Cultura HubSpot - Cómo crear la mejor empresa posible
PDF
Your Go-To-Market is Killing Your Business, and You Don't Even Know It
PDF
The Hard Truth About Marketing
PPTX
How HubSpot Builds its Engineering Culture (While Maintaining Speed)
PDF
The Tech Scene in Berlin is Booming
PDF
Aligning Vectors: What Elon Musk Taught Me About Growing A Business
PDF
15 Stats Every Marketing Leader Needs to Know
PDF
Inbound Recruiting: Hire Top Talent By Thinking Like a Marketer
PDF
What's a Growth Stack? And why you should build one.
PDF
HubSpot Diversity Data 2016
PDF
Add the Women Back: Wikipedia Edit-a-Thon
PDF
What is Inbound Recruiting?
PDF
Behind the Scenes: Launching HubSpot Tokyo
PDF
25 Discovery Call Questions
PDF
How to Earn the Attention of Today's Buyer
PDF
Class 1: Email Marketing Certification course: Email Marketing and Your Business
PDF
Why People Block Ads (And What It Means for Marketers and Advertisers) [New R...
PDF
10 Things You Didn’t Know About Mobile Email from Litmus & HubSpot
PDF
3 Proven Sales Email Templates Used by Successful Companies
PDF
Modern Prospecting Techniques for Connecting with Prospects (from Sales Hacke...
Cultura HubSpot - Cómo crear la mejor empresa posible
Your Go-To-Market is Killing Your Business, and You Don't Even Know It
The Hard Truth About Marketing
How HubSpot Builds its Engineering Culture (While Maintaining Speed)
The Tech Scene in Berlin is Booming
Aligning Vectors: What Elon Musk Taught Me About Growing A Business
15 Stats Every Marketing Leader Needs to Know
Inbound Recruiting: Hire Top Talent By Thinking Like a Marketer
What's a Growth Stack? And why you should build one.
HubSpot Diversity Data 2016
Add the Women Back: Wikipedia Edit-a-Thon
What is Inbound Recruiting?
Behind the Scenes: Launching HubSpot Tokyo
25 Discovery Call Questions
How to Earn the Attention of Today's Buyer
Class 1: Email Marketing Certification course: Email Marketing and Your Business
Why People Block Ads (And What It Means for Marketers and Advertisers) [New R...
10 Things You Didn’t Know About Mobile Email from Litmus & HubSpot
3 Proven Sales Email Templates Used by Successful Companies
Modern Prospecting Techniques for Connecting with Prospects (from Sales Hacke...

Recently uploaded (20)

PPTX
Presentation - GreenPantry – Instagram-First Home Kitchen Brand.pptx
PDF
Instagram Marketing Agency by IIS INDIA.pdf
PDF
Unit 1 -2 THE 4 As of RURAL MARKETING MIX.pdf
PDF
Digital Marketing Agency vs Freelancers and VAs: Which Should You Hire in 2025
PDF
Pay-Per-Click Marketing: Strategies That Actually Work in 2025
PDF
UNIT 2 - 5 DISTRIBUTION IN RURAL MARKETS.pdf
PPTX
Best Digital marketing service provider in Chandigarh.pptx
PPTX
Tea and different types of tea in India
PDF
Best digital marketing company in Mumbai
PPTX
Choose the Right SEO Agency India - 7 Key Tips by Clickbold Media
PDF
Nurpet Packaging Company Profile (Basic)
PDF
Digital Marketing - clear pictire of marketing
PDF
How to Break Into AI Search with Andrew Holland
PPTX
CH 1 AN INTRODUCTION OF INTEGRATED MARKETING COMMUNICATION (COMBINE)
PDF
The Role of Search Intent in Shaping SEO Strategies in 2025
PDF
Building a strong social media presence.
PDF
SEO vs. AEO: Optimizing for Google vs AI-Powered Search Assistants
PDF
Boost Sales Around the Clock with AI Chatbots for Marketing
PDF
RC 14001 Certification: Enhancing ISO 14001 with EHS & Security Standards
PPTX
Fixing-AI-Hallucinations-The-NeuroRanktm-Approach.pptx
Presentation - GreenPantry – Instagram-First Home Kitchen Brand.pptx
Instagram Marketing Agency by IIS INDIA.pdf
Unit 1 -2 THE 4 As of RURAL MARKETING MIX.pdf
Digital Marketing Agency vs Freelancers and VAs: Which Should You Hire in 2025
Pay-Per-Click Marketing: Strategies That Actually Work in 2025
UNIT 2 - 5 DISTRIBUTION IN RURAL MARKETS.pdf
Best Digital marketing service provider in Chandigarh.pptx
Tea and different types of tea in India
Best digital marketing company in Mumbai
Choose the Right SEO Agency India - 7 Key Tips by Clickbold Media
Nurpet Packaging Company Profile (Basic)
Digital Marketing - clear pictire of marketing
How to Break Into AI Search with Andrew Holland
CH 1 AN INTRODUCTION OF INTEGRATED MARKETING COMMUNICATION (COMBINE)
The Role of Search Intent in Shaping SEO Strategies in 2025
Building a strong social media presence.
SEO vs. AEO: Optimizing for Google vs AI-Powered Search Assistants
Boost Sales Around the Clock with AI Chatbots for Marketing
RC 14001 Certification: Enhancing ISO 14001 with EHS & Security Standards
Fixing-AI-Hallucinations-The-NeuroRanktm-Approach.pptx

MARKETING LIKE A QUANT [INBOUND 2014]