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Sherif Abd El-Hakim Zaki 
United Arab Emirates, 
Dubai. 
Page 1 of 3 
(0971) 0551314744 
sherif _zaki_m@yahoo.com 
Objectives: 
Seeking a progressive career opportunity in a Multinational 
company that allows the use of extensive communication and 
organizational skills while providing the opportunity for career growth 
and future advancement in marketing , sales career and human 
resources So that I have shown myself to be self-motivated,quickly 
learning, Comfortable working both individually in team committed 
and determined in achieving my goals . 
Education: 
 Master of Business Administration (MBA) 
Arab Academy For Science,Technology&Maritime Transport. 
 B.S. in Commerce, Accounting Department. 
Tanta University Tanta, Egypt. 
Employment History (Experience) : 
Sales Executive : Zara City Stars Branch 
Sales Super Visor : Zara City Stars Branch 
Human resources department 3 years 
Title : Section Head 
Company : Sigma pharmaceutical Group 
Experience: 7 years 
Date of Birth: 25/4/1983 
Marital Status: Single. 
VISA : Visit visa 
TRAINING: 
Jan 08 - Apr 08 Basic Business Skills Acquisition (BBSA) Cairo, Egypt 
Sponsored by the Future Generation Foundation (FGF) 
Developed Language and Computer skills.s 
Enhanced Presentation & Project Development skills. 
Key Skills 
Workshops attended: 
 Communication Skills. 
 Presentation Skills. 
 Train thr trainers 
 Technical Business Writing. 
 Team building & Interpersonal 
skills. 
 Problem Solving & Decision 
Making. 
 Customer Service & Customer 
care. 
 Negotiation skills. 
 Organization Behavior. 
 Human Resource Management. 
 Developing effective training 
strategy & training plan. 
 Who moved my cheese? 
 Dynamic people management 
The Art of managing others. 
Computer Technology: 
 ICDL International Computer 
Driving license V.4. 
Project Skills: 
 Facilitation & Communication 
 Team Coaching & Development 
 Planning & Organization 
 Time management 
Languages: 
 Arabic 
 Very good command of English
Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence 
and report writing. 
Recruitment and Interviewing Skills (September 24:25, 2008) 
HR Management (January 14:21,2009) 
Team Building & Intrerpersonal Skills (January 26:29,2009)& Time Management (February 23:25,2009). 
Dale Carneige Seminar® 
Code of Ethics 
 Enhance Relationships 
 Increase Self-confidence 
 Fundamentals of Business Communications 
 Make our Ideas Clear 
Previous experience gained from work 
 making appointments to meet new and existing customers 
 understanding customers’ needs 
 making presentations to promote new products and special deals 
 agreeing sales, prices, contracts and payments 
 advising customers about delivery schedules and after-sales service 
 keeping in contact with existing customers in person and by telephone 
 recording orders and sending details to the sales office 
 watching market competitors and the products they are offering 
 going to conferences and seminars and keeping up with industry trends 
 meeting sales targets . 
Responsibilities: 
 Interview job applicants, review application resume, evaluate applicant skills and make 
recommendations regarding applicant's qualifications. 
 Develop and maintain relationship with employment agencies, universities and other recruitment 
Page 2 of 3 
sources. 
 Prepare and maintain company salary structure, job documentation, and job evaluation systems. 
Complete salary survey questionnaires. 
 Design and conduct new employee orientations. 
 Recommend, develop and schedule training and development courses. 
 Provide advice, assistance and follow-up on company policies, procedures, and documentation. 
 Coordinate the resolution of specific policy-related and procedural problems and inquiries. 
 Recommend, develop and maintain human resource data bases, computer software systems, and 
manual filing systems. 
 Other duties as assigned for marketing and sales department . 
Additional responsibilities 
 Perform specific research/investigation into operational issues, as requested. 
 Provide on-the-job training to new employees in marketing and sales department .
Page 3 of 3 
Payroll – Attendance & Overtime: 
 Supervise & control the employees’ attendance system, policies and procedures. 
 Linking employees’ HRIS chargeable utilization with local overtime hours. 
 Prepare monthly overtime calculations, new hires, and terminations reports. 
 Single point-of-contact with the “go-live” of e-Leave management system. 
 Review methods, recommend and do system enhancements. 
Resourcing & Orientation: 
 Phone interviewing candidates & IT testing – Obsolete. 
 Building Job Descriptions. 
 Adding job ads on Invensys website using Vurv – Obsolete. 
 Meet and deliver on-board presentations for the new comers. 
 Ensure all incoming employees’ requests are appropriately resolved. 
 Handle Terminations and Exit Interviews with Personnel and Finance Team. 
HR Competencies: 
 Credible Activist: Deliver results with integrity, share Information, builds relationships of trust 
 Operational Executor: Implementing workplace policies and ensuring consistent application, and 
advancing HR Technology. 
 Culture Steward: Facilitating change, developing employee engagement. 
 Business Ally and Enabler, Excellent Communication, Presentation, Leadership Skills . 
 Creative with Helicopter view, Prioritize Work and to Multi-Task within Specific Deadlines. 
Professional studies: 
 Practical Human Resources Diploma (PHRD) Cairo,Egypt Sponsored by the Human Capital 
Capability Academy (HCCA) . Professional Certificate in Human Resource Management Diploma. 
 Jun09 Human Resources Management Diploma 
 HRCI – Human Resources Certification Institute at USA – you may visit their website at 
www.hrci.org to find under accredited training providers. 
 Module 1: The Emerging Roles of HR Professionals in Today's Global Busines s Environment. 
 Module 2: Human Resources Strategies and workforce Plans. 
 Module 3: Recruitment, selection, Jobs Analysis and compensation. 
 Module 4: Training and Development. 
 Module 5: Human Resources Performance Management. 
 Graduation Project. 
Computer skills: 
 International Computer Driving License (ICDL), Very good Data Management skills. 
 Proficient with Excel & Macros, Visio, Outlook, MS Package and a Highly Internet Literate. 
Other certificates: 
 Certificate in general and conversation English ,Certificate in effective business writing skills .

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sherif zaki Resume s_2

  • 1. Sherif Abd El-Hakim Zaki United Arab Emirates, Dubai. Page 1 of 3 (0971) 0551314744 sherif _zaki_m@yahoo.com Objectives: Seeking a progressive career opportunity in a Multinational company that allows the use of extensive communication and organizational skills while providing the opportunity for career growth and future advancement in marketing , sales career and human resources So that I have shown myself to be self-motivated,quickly learning, Comfortable working both individually in team committed and determined in achieving my goals . Education:  Master of Business Administration (MBA) Arab Academy For Science,Technology&Maritime Transport.  B.S. in Commerce, Accounting Department. Tanta University Tanta, Egypt. Employment History (Experience) : Sales Executive : Zara City Stars Branch Sales Super Visor : Zara City Stars Branch Human resources department 3 years Title : Section Head Company : Sigma pharmaceutical Group Experience: 7 years Date of Birth: 25/4/1983 Marital Status: Single. VISA : Visit visa TRAINING: Jan 08 - Apr 08 Basic Business Skills Acquisition (BBSA) Cairo, Egypt Sponsored by the Future Generation Foundation (FGF) Developed Language and Computer skills.s Enhanced Presentation & Project Development skills. Key Skills Workshops attended:  Communication Skills.  Presentation Skills.  Train thr trainers  Technical Business Writing.  Team building & Interpersonal skills.  Problem Solving & Decision Making.  Customer Service & Customer care.  Negotiation skills.  Organization Behavior.  Human Resource Management.  Developing effective training strategy & training plan.  Who moved my cheese?  Dynamic people management The Art of managing others. Computer Technology:  ICDL International Computer Driving license V.4. Project Skills:  Facilitation & Communication  Team Coaching & Development  Planning & Organization  Time management Languages:  Arabic  Very good command of English
  • 2. Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence and report writing. Recruitment and Interviewing Skills (September 24:25, 2008) HR Management (January 14:21,2009) Team Building & Intrerpersonal Skills (January 26:29,2009)& Time Management (February 23:25,2009). Dale Carneige Seminar® Code of Ethics  Enhance Relationships  Increase Self-confidence  Fundamentals of Business Communications  Make our Ideas Clear Previous experience gained from work  making appointments to meet new and existing customers  understanding customers’ needs  making presentations to promote new products and special deals  agreeing sales, prices, contracts and payments  advising customers about delivery schedules and after-sales service  keeping in contact with existing customers in person and by telephone  recording orders and sending details to the sales office  watching market competitors and the products they are offering  going to conferences and seminars and keeping up with industry trends  meeting sales targets . Responsibilities:  Interview job applicants, review application resume, evaluate applicant skills and make recommendations regarding applicant's qualifications.  Develop and maintain relationship with employment agencies, universities and other recruitment Page 2 of 3 sources.  Prepare and maintain company salary structure, job documentation, and job evaluation systems. Complete salary survey questionnaires.  Design and conduct new employee orientations.  Recommend, develop and schedule training and development courses.  Provide advice, assistance and follow-up on company policies, procedures, and documentation.  Coordinate the resolution of specific policy-related and procedural problems and inquiries.  Recommend, develop and maintain human resource data bases, computer software systems, and manual filing systems.  Other duties as assigned for marketing and sales department . Additional responsibilities  Perform specific research/investigation into operational issues, as requested.  Provide on-the-job training to new employees in marketing and sales department .
  • 3. Page 3 of 3 Payroll – Attendance & Overtime:  Supervise & control the employees’ attendance system, policies and procedures.  Linking employees’ HRIS chargeable utilization with local overtime hours.  Prepare monthly overtime calculations, new hires, and terminations reports.  Single point-of-contact with the “go-live” of e-Leave management system.  Review methods, recommend and do system enhancements. Resourcing & Orientation:  Phone interviewing candidates & IT testing – Obsolete.  Building Job Descriptions.  Adding job ads on Invensys website using Vurv – Obsolete.  Meet and deliver on-board presentations for the new comers.  Ensure all incoming employees’ requests are appropriately resolved.  Handle Terminations and Exit Interviews with Personnel and Finance Team. HR Competencies:  Credible Activist: Deliver results with integrity, share Information, builds relationships of trust  Operational Executor: Implementing workplace policies and ensuring consistent application, and advancing HR Technology.  Culture Steward: Facilitating change, developing employee engagement.  Business Ally and Enabler, Excellent Communication, Presentation, Leadership Skills .  Creative with Helicopter view, Prioritize Work and to Multi-Task within Specific Deadlines. Professional studies:  Practical Human Resources Diploma (PHRD) Cairo,Egypt Sponsored by the Human Capital Capability Academy (HCCA) . Professional Certificate in Human Resource Management Diploma.  Jun09 Human Resources Management Diploma  HRCI – Human Resources Certification Institute at USA – you may visit their website at www.hrci.org to find under accredited training providers.  Module 1: The Emerging Roles of HR Professionals in Today's Global Busines s Environment.  Module 2: Human Resources Strategies and workforce Plans.  Module 3: Recruitment, selection, Jobs Analysis and compensation.  Module 4: Training and Development.  Module 5: Human Resources Performance Management.  Graduation Project. Computer skills:  International Computer Driving License (ICDL), Very good Data Management skills.  Proficient with Excel & Macros, Visio, Outlook, MS Package and a Highly Internet Literate. Other certificates:  Certificate in general and conversation English ,Certificate in effective business writing skills .