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MPOWERS                                         a	Multi	Point	of	vieW	Evaluation
                                                Refinement	Studio	for	Spoken	Dialogue	Systems
 Ambitions
 ‐	Alignment	of	evalua�on	approaches	(not		standardiza�on)
 ‐	Enforcement	of	norms	to	describe	the	evalua�on	protocols,	common	thinking	models	and	terminology
 		for	evaluators	to	make	their	procedures	explicit


                                                                                                                                  Er
                                                                                                    Ho                              go
                                                                                                       s                              n
                                                                                                   Pro ting                 l      Ex om
                                                                                                      vid                ica r       pe ics     Marketing
                                                                                                          er         chn ppe
                                                                                                                   Te lo
                                                                                                                                        rt
                                                                                                                                                 Experts
                                                                                                                      ve
    Custom-                                                                                                        De

      made
   dashboards


      commonly
   d efined KPIs
   (IT  U-T Rec.
                                                                                                 Context
       sup.24)                                                                                   ‐	No	one	size	fits‐all‐evalua�on	to	cover	all	needs		
                                                                                                 ‐	Nomadism	of	evalua�on	approaches	
                                                                                                 ‐	Need	for	coopera�on	between	stakeholders	


    A unique                                                                       Features	
     corpus
     of data                                                                       ‐	Implements	design	conven�ons	in	a	user‐friendly	interface		
      for all                                                                      ‐	Ensures	all	evaluator‐users	manipulate	a	unique	shared	corpus	of	data	
                                                                                   ‐	A	shared	set	of	parameters	for	evalua�ons	design	and	retrieval		
                                                                                   ‐	Supports	the	convergence	of	the	evalua�on	prac�ces		
                                                                                   ‐	Considers	several	analy�cal	points	of	view		
     Let's Go!                                                                     ‐	Supports	a	both	data‐driven	and	goal‐driven	process	
  system corpus                                                                    ‐	Business‐intelligence	solu�on	based
      (CMU)



  Evaluation	"Process	through	which	one	defines,	obtains	
                                  .
  and	delivers	useful	pieces	of	informa�on	to	se�le	between	
  the	alterna�ve	possible	decisions."		Daniel	Stufflebeam,	1980.	


                                                                                           Visual dashboards display pre-processed data according to
 Screenshots                                                                              pre-defined evaluation profiles. Ex: Dashboard dedicated to a
                                                                                                    high-level view on usability performances




     A summary of high-level KPIs provides a general view on the evaluated
   system with ”red-light indicators”. Links to more detailed charts or analysis
                   tools are displayed next to each of them.



Marianne.laurent@orange-ftgroup.com, Philippe.Bretier@orange-ftgroup.com                       We thank Telecom Bretagne, Q. Jin, X. Chen, S.Zarrad, F. Agez
Orange Labs, 2 avenue Pierre Marzin, 22307 Lannion, France                                     and A. Bolze for their contribution to the platform deployment.

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Sigdial poster mpowers_final

  • 1. MPOWERS a Multi Point of vieW Evaluation Refinement Studio for Spoken Dialogue Systems Ambitions ‐ Alignment of evalua�on approaches (not standardiza�on) ‐ Enforcement of norms to describe the evalua�on protocols, common thinking models and terminology for evaluators to make their procedures explicit Er Ho go s n Pro ting l Ex om vid ica r pe ics Marketing er chn ppe Te lo rt Experts ve Custom- De made dashboards commonly d efined KPIs (IT U-T Rec. Context sup.24) ‐ No one size fits‐all‐evalua�on to cover all needs ‐ Nomadism of evalua�on approaches ‐ Need for coopera�on between stakeholders A unique Features corpus of data ‐ Implements design conven�ons in a user‐friendly interface for all ‐ Ensures all evaluator‐users manipulate a unique shared corpus of data ‐ A shared set of parameters for evalua�ons design and retrieval ‐ Supports the convergence of the evalua�on prac�ces ‐ Considers several analy�cal points of view Let's Go! ‐ Supports a both data‐driven and goal‐driven process system corpus ‐ Business‐intelligence solu�on based (CMU) Evaluation "Process through which one defines, obtains . and delivers useful pieces of informa�on to se�le between the alterna�ve possible decisions." Daniel Stufflebeam, 1980. Visual dashboards display pre-processed data according to Screenshots pre-defined evaluation profiles. Ex: Dashboard dedicated to a high-level view on usability performances A summary of high-level KPIs provides a general view on the evaluated system with ”red-light indicators”. Links to more detailed charts or analysis tools are displayed next to each of them. Marianne.laurent@orange-ftgroup.com, Philippe.Bretier@orange-ftgroup.com We thank Telecom Bretagne, Q. Jin, X. Chen, S.Zarrad, F. Agez Orange Labs, 2 avenue Pierre Marzin, 22307 Lannion, France and A. Bolze for their contribution to the platform deployment.