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An Introduction to SIGMA
Marketing Group



How SIGMA Supports Clients with B2B
Predictive Analytics
Expertise in Sales Enablement


                     Insights              Strategy                  Enablement



                                     Knowledge Center


        Strategy &                    Analytics &      Messaging         Messaging
                           Data                                                        Metrics and
          Project                      Research       and Creative     and Campaign
                        Management                                                    Measurement
        Management                                      Strategy        Management




    •    A rich database of customers and prospects
    •    Predictive Analytical scores for all customers and prospects on likelihood to
         retain or acquire key products
    •    Prioritized customer and prospect opportunities by product line, by sales
         person with specific strategies and tactics to close business
    •    Shorter sales cycles. Increased revenue. Grow market and wallet share.
         Increased customer retention. Decrease marketing expense.

2
SIGMA’s B2B Marketing Analytics


•   SIGMA delivers analytic scores that focus marketing and sales efforts
    on the right companies at the right time.

•   Marketing Knowledge Assets (MKA)
    – SIGMA scores all customers and relevant prospects on likelihood to retain or
      acquire key products
    – Establishes a simple framework to identify the best opportunities

•   Results
              – High scored acquisition companies are 4-5 times more likely to act
              – Focusing on the higher scored companies and avoiding low scored
                ones, our clients improve results from 40% to over 200%
              – Knowledge Assets become the primary selection criteria for sales
                optimization efforts, marketing campaigns and nurturing programs




3
Marketing Knowledge Assets


    Knowledge Asset                                 Predicting

    Retention
    Cancellation - Red Alert A customer cancellation of product or service
    Acquisition
                    Prospect A non-customer buys a product
                  Cross-sell A customer buys a product that is different from the
                               product they currently have
                      Up-sell A customer buys an additional similar product, upgrades

    Potential                  A company’s potential product usage or size of the
                               opportunity (volume sold, volume processed, etc. )
    Service Use                Likelihood a company provides or has the service (e.g.
                               On-line sales)
    Indicator



4
Marketing Knowledge Assets
                                Deployment Process




                                                                               Maximize MKA
                                    Calibrate
    • Market defined                               • Full establishment            Use
      product groups                                 universe scored
    • Covers all                                   • Each
      important            • Projectable results     establishment         • Huge enterprise
      products and         • Estimates for           scored and              value
      services               “Segment /              assigned              • Easily
                             Group” response         likelihood/priority     understood and
                           • Accuracy defined        score by product        deployed
                                                                           • Predictable
                                                                             repeatable
                                                                             results
          Develop MKA                                       Score All
                                                         Establishments




5
Leveraging Marketing Knowledge AssetsSM
                 Across the Organization Is Beneficial...


        Users             Application                                 Benefits

    Sales                                      •   Finer and more accurate sales prospecting
                       • Sales Management
    •Management and                            •   Fact-based market competitive gain efforts
                         Process
     Operations                                •   Enhanced sales territory gap analysis
                       • Online Sales Tools
    •Sales/Telesales                           •   Improved coverage and territory assignments

                                               • Unified and improved customer acquisition efforts
                                               • Improved campaign targeting
                       • Marketing Processes
                                               • Marketing resources/effort aligned to acquisition
    Marketing          • Campaign
                                                 potential and customer value
                         Development
                                               • Improved acquisitions through 1:1 marketing efforts,
                                                 exploiting customer conditions

    Strategy                                   • Industry solutions focused based on best opportunity
    •Planning                                    areas
                       • Corporate Decision
    •Forecasting                               • More accurate market planning and forecasting
                         Making
    •Product                                   • Product development focused on market segments
     Development                                 with the most potential




6

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Chapter 1

Sigma B2 B Analytics Intro 4 10

  • 1. An Introduction to SIGMA Marketing Group How SIGMA Supports Clients with B2B Predictive Analytics
  • 2. Expertise in Sales Enablement Insights Strategy Enablement Knowledge Center Strategy & Analytics & Messaging Messaging Data Metrics and Project Research and Creative and Campaign Management Measurement Management Strategy Management • A rich database of customers and prospects • Predictive Analytical scores for all customers and prospects on likelihood to retain or acquire key products • Prioritized customer and prospect opportunities by product line, by sales person with specific strategies and tactics to close business • Shorter sales cycles. Increased revenue. Grow market and wallet share. Increased customer retention. Decrease marketing expense. 2
  • 3. SIGMA’s B2B Marketing Analytics • SIGMA delivers analytic scores that focus marketing and sales efforts on the right companies at the right time. • Marketing Knowledge Assets (MKA) – SIGMA scores all customers and relevant prospects on likelihood to retain or acquire key products – Establishes a simple framework to identify the best opportunities • Results – High scored acquisition companies are 4-5 times more likely to act – Focusing on the higher scored companies and avoiding low scored ones, our clients improve results from 40% to over 200% – Knowledge Assets become the primary selection criteria for sales optimization efforts, marketing campaigns and nurturing programs 3
  • 4. Marketing Knowledge Assets Knowledge Asset Predicting Retention Cancellation - Red Alert A customer cancellation of product or service Acquisition Prospect A non-customer buys a product Cross-sell A customer buys a product that is different from the product they currently have Up-sell A customer buys an additional similar product, upgrades Potential A company’s potential product usage or size of the opportunity (volume sold, volume processed, etc. ) Service Use Likelihood a company provides or has the service (e.g. On-line sales) Indicator 4
  • 5. Marketing Knowledge Assets Deployment Process Maximize MKA Calibrate • Market defined • Full establishment Use product groups universe scored • Covers all • Each important • Projectable results establishment • Huge enterprise products and • Estimates for scored and value services “Segment / assigned • Easily Group” response likelihood/priority understood and • Accuracy defined score by product deployed • Predictable repeatable results Develop MKA Score All Establishments 5
  • 6. Leveraging Marketing Knowledge AssetsSM Across the Organization Is Beneficial... Users Application Benefits Sales • Finer and more accurate sales prospecting • Sales Management •Management and • Fact-based market competitive gain efforts Process Operations • Enhanced sales territory gap analysis • Online Sales Tools •Sales/Telesales • Improved coverage and territory assignments • Unified and improved customer acquisition efforts • Improved campaign targeting • Marketing Processes • Marketing resources/effort aligned to acquisition Marketing • Campaign potential and customer value Development • Improved acquisitions through 1:1 marketing efforts, exploiting customer conditions Strategy • Industry solutions focused based on best opportunity •Planning areas • Corporate Decision •Forecasting • More accurate market planning and forecasting Making •Product • Product development focused on market segments Development with the most potential 6