Simple and effective tips to make e-Learning successful – lessons learned from various industries
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The document discusses strategies for successful e-learning, highlighting the importance of clear goals and effective communication across various roles like learners, trainers, and IT departments. It presents the Lernetz Learning House framework, which incorporates learning vision, formats, competencies, and technology. Key points include the necessity of engaging learning experiences and utilizing modern tools to enhance the educational process.
Simple and effective tips to make e-Learning successful – lessons learned from various industries
- 1. "Simple and effective tips to make e-Learning successful – lessons learned from various industries” Dr. Daniel Stoller-Schai, daniel.stoller-schai@lernetz.ch Al Jouf University, Sakaka Al Jouf, April 2-3, 2014 NCeL 12th Seminar e-Learning Practices: Factors for Successful Performance
- 2. My Academic Background 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 2
- 3. My Professional Background eLearning Pioneer in Europe/USA Director Education Design Switzerland Hearing aid manufacturer, Nr. 1 Worldwide Global Education Design Manager Largest Bank in Switzerland Director eLearning Design Switzerland, EMEA, Asia Pacific 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 3
- 4. My current position Head of the business unit «LerNetz for Enterprises Solutions», Member of the board Lecturer in MAS courses for eLearning, Knowledge Management and Social Media Leonardo European Corporate Learning Award http://www.leonardo-award.eu Swiss eLearning Conference, www.selc.ch 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 4
- 5. LerNetz AG: Headquarter in Bern We are specialized on the didactical conception and implementation of learning media and the design of blended learning scenarios. 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 5
- 6. What we see from our office 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 6
- 7. LerNetz AG: Office in Zürich 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 7
- 8. We cover all eLearning aspects 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 8 LerNetz for Enterprises Lernetz for Communica4ons LerNetz for Schools
- 9. We practice virtual/mobile work 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 9 Confluence Wiki Yammer Plattform Cloud/Mobile Computing WebConferencing
- 10. We practice virtual/mobile work 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 10
- 11. Agenda ! What is successful eLearning? ! The Framework: LerNetz Learning House o Learning Visions / -Strategy o Learning formats o Competencies o Technology Systems / Platforms / Authoring tools ! Summary 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 11
- 12. What is successful eLearning?
- 13. What is successful eLearning? 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 13 Learner 1. Enhance the learners motivation to learn 2. Focus learners on behavior-enhancing tasks 3. Create meaningful and memorable experiences Source: Dr. Michael Allen
- 14. Personal Learning Environment 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 14 Learner Source: https://ple.tugraz.at/index.php/wall/index
- 15. Personal Learning Environment 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 15 Source: https://ple.tugraz.at/index.php/wall/index
- 16. What is successful eLearning? 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 16 Manager/Dean Learning Designer /Producer • Possibility to design interesting – state-of-the-art – learning processes • Powerful authoring tools and learning platforms • Not only production of “boring” web based trainings • Budget under control • Top level learning goals achieved • Learning Vision realized (if there is any)
- 17. What is successful eLearning? 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 17 • No server, network and software issues • Few support cases • Easy updates and maintenance Trainer / Moderator IT Department • Few dropouts in my courses • Excellent results at the end of a training program, • Transfer of knowledge into practice, • Active participation in learning communities
- 18. 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 18 What is successful eLearning? It depends on the perspective! Trainer / Moderator Manager/Dean Learning Designer /Producer Learner IT Department
- 19. The Framework: LerNetz Learning House
- 20. LerNetz Learning-House® Learning Vision / -Strategy Self directed Learning Collaborative Learning Social Learning Technology Systems / Platforms / Authoring Tools Testing / Assessments Competencies Trainer / Moderator IT Department Manager/Dean Learning Designer /Producer 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 20
- 21. The Framework: LerNetz Learning House Learning Vision / -Strategy LerNetz Learning-House® Learning Vision / -Strategy Self directed Learning Collaborative Learning Social Learning Technology Systems / Platforms / Authoring Tools Testing / Assessments Competencies Manager/Dean
- 22. 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 22 Examples: Learning Vision
- 23. Background – Dr. Michael Allen 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 23 http://www.alleni.com
- 24. Background Rick Levine Doc Searls David WeinbergerChristopher Locke Weinberger, D./Levine, R./Locke, C./Searls, D.: The Cluetrain Manifesto, Cambridge (MA) 2000. 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 24
- 25. Current topics 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 25 Compliance Training Mobile Learning Workplace Learning Blended Learning Informal Learning Print and eBooks MOOCs LMS vs. Learning Environment User generated learning content
- 26. From vision to (measurable) goals 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 26 VISION GOALS DASHBOARD
- 27. 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 27
- 28. 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 28
- 30. The Framework: LerNetz Learning House Learning formats | Self directed Learning LerNetz Learning-House® Learning Vision / -Strategy Self directed Learning Collaborative Learning Social Learning Technology Systems / Platforms / Authoring Tools Testing / Assessments Competencies Learning Designer /Producer
- 31. Self directed learning 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 31
- 32. Rapid learning 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 32
- 33. User generated learning content 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 33
- 34. Example: “Comicator” http://handystar.ch 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 34
- 35. Example: “enhanced eBook” 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 35
- 36. Example: “Educational Movies” 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 36
- 37. Example: “Videoserver” 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 37
- 38. Example: “Learning App” 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 38
- 39. Example: “Learning Games” 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 39
- 40. The Framework: LerNetz Learning House Learning formats | Collaborative Learning LerNetz Learning-House® Learning Vision / -Strategy Self directed Learning Collaborative Learning Social Learning Technology Systems / Platforms / Authoring Tools Testing / Assessments Competencies Learning Designer /Producer
- 41. WebConferencing Virtual Classroom and E-Meetings 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 41
- 42. WebConferencing Phonak: Hybrid Customer-Training Switzerland – Hungary 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 42
- 43. Virtual Lectures Die Wissenschaft The audience The experts Phonak E-Lectures 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 43
- 44. Virtual Conference „Phonak Virtual Conference“ with 400 participants from 40 countries in 4 languages 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 44
- 45. Hybrid conference 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 45 “Head Learning Networks Cisco” speaks with participants of the 4th Swiss eLearning Conference 2013. www.selc.ch
- 46. 3D Training-World 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 46 © UBS / Vcomm 2009
- 47. 3D Training-World © UBS / Vcomm 2009 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 47
- 48. 3D Training-World Emotion-Panel © UBS / Vcomm 2009 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 48
- 49. The Framework: LerNetz Learning House Learning formats | Social Learning LerNetz Learning-House® Learning Vision / -Strategy Self directed Learning Collaborative Learning Social Learning Technology Systems / Platforms / Authoring Tools Testing / Assessments Competencies Learning Designer /Producer
- 50. Example: Social Learning IBM Source: Dr. Peter Schütt, IBM 2007 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 50
- 51. Example: Social Learning UBS 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 51
- 52. Types of communities 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 52 7 Learning communities for formal learning programs
- 53. Example: Securitas AB, Sweden CEO of Securitas is the key blogger of the company. Source: Sune Nanberg et al., Securitas AB Screenshot Knowtech 2011 http://www.securitas.com/en/ 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 53
- 54. An 8-step program to build up Learning Communities 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 54 Initiation Start Mainte- nance 1. Information 2. Startevent 3. Preparation 4. Setup / Design 5. Training 6. Pre-Launch 7. Launch 8. Mainte- nance and Reporting
- 55. Initiation | Setup / Design 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 55 Featured Participant ETP Banner (optional) Welcome Message Includes purpose Actions Important Links Feature Section (e.g. Assignments) Ž A Day In the Life Blog Discuss a topic/ Share an idea/ Ask a Question Share a Success Connect with Experts Announcements Œ Recent Content Upcoming Events ’ “ ” • ‘ (Source: Jive / UBS 2011)
- 56. Start | Launch Pop 1 2 3 4 5 1: Switzerland (Red) 48 15% 1% 1% 2% 2% 2: Asia Pacific (Pink) 23 1% 23% 0% 1% 0% 3: Americas (Black) 35 1% 0% 12% 2% 1% 4: UK (Dark Blue) 22 2% 1% 2% 17% 8% 5: Europe EMEA (Grey) 6 2% 0% 0% 10% 37% 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 56
- 57. The Framework: LerNetz Learning House Learning formats | Testing / Assessments LerNetz Learning-House® Learning Vision / -Strategy Self directed Learning Collaborative Learning Social Learning Technology Systems / Platforms / Authoring Tools Testing / Assessments Competencies Learning Designer /Producer
- 58. Single Choice / Multiple Choice 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 58
- 59. “Stop the movie…” 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 59
- 60. Read article / answer questions 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 60
- 61. Learning paths: Duolingo 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 61
- 62. The Framework: LerNetz Learning House Competencies LerNetz Learning-House® Learning Vision / -Strategy Self directed Learning Collaborative Learning Social Learning Technology Systems / Platforms / Authoring Tools Testing / Assessments Competencies Trainer / Moderator
- 63. Blended Learning Design 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 63 Business Need 1.Before Preparation 2. During Training Event 3. After Evaluation Regulatory Knowledge Leadership Skills Sale & Advisory Skills and Knowledge Social/Collaborative Learning Self-Paced Face-to-Face Social/Collaborative (Learning Communities and others) Social/Collaborative Learning Social/Collaborative Learning Informal Learning (learning environments to foster informal learning, pull approach) Informal All topics 4. Transfer
- 64. Change your face-to-face trainings 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 64 Face-‐to-‐face Training Online Training Online Training Follow up One to many
- 65. Change your face-to-face trainings 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 65 Face-‐to-‐face Training Online Training Online Training Follow up Many to many
- 66. Hands on training for Phonak... 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 66 ... and Didactial Templates
- 67. 1. Educational Movies about Soldering techniques 2. Assessment 3. Virtual Classroom 4. Hands-on Training 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 67
- 68. The Framework: LerNetz Learning House Technology Systems / Platforms / Authoring Tools LerNetz Learning-House® Learning Vision / -Strategy Self directed Learning Collaborative Learning Social Learning Technology Systems / Platforms / Authoring Tools Testing / Assessments Competencies IT Department
- 69. Classical approach 69 LMS WBT TEST 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG
- 70. Expanded approach 70 Video Virtual Classroom Personalized Portal Personalized Portal Personalized Portal Personalized Portal eBooks User gen. content LMS WBT TEST Community WBT WBT 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG
- 71. Mobilize Learning 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 71 HTML5 Responsive Design WLAN Connections and Flat Rates
- 72. Summary The two main factors are clear goals (What do we want to achieve with eLearning?) and communication across hierarchical levels and between different departments (Who is doing what? How can we achieve the goals together?)
- 73. Successful eLearning Manager / Dean ! What is the Learning vision? ! What are the goals for eLearning? ! How do you measure it? ! Create a clear strategy and concrete tasks for your eLearning team ! Explore the new learning formats yourself 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 73 Trainer / Moderator IT Departement Manager/Dean Learning Designer /Producer
- 74. Successful eLearning Learning Designer / Producer ! Explore the new learning formats yourself... and get familiar with the authoring tools ! Design blended learning scenarios, help to change face-to-face training ! Create learning events, not just courses 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 74 Trainer / Moderator IT Department Manager/Dean Learning Designer /Producer
- 75. Successful eLearning Trainer / Moderator ! Explore the new learning formats yourself... And get familiar with moderation techniques ! Activate your participants on a community platform with tasks. ! Share best practices and successes. It is about storytelling! 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 75 Trainer / Moderator IT Department Manager/Dean Learning Designer /Producer
- 76. Successful eLearning IT Department ! Explore the new learning formats yourself... and get familiar with the backend systems ! Be a partner of the eLearning Team ! Help to make eLearning processes available on mobile devices ! Deliver great service and support 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 76 Trainer / Moderator IT Department Manager/Dean Learning Designer /Producer
- 77. Thank you ! Dr. Daniel Stoller-Schai | Head of «LerNetz for Enterprises Solutions», Member of the board ! LerNetz AG – Network for interactive learning media, Switzerland ! Contact: daniel.stoller-schai@lernetz.ch / www.lernetz.ch ! Dr. Daniel Stoller-Schai is an Education Design Expert with special expertise in Organizational Learning, eLearning, Knowledge Management, Social Media and Learning Architectures. He holds a master in Pedagogy and Computer Science from the University of Zürich as well as a PhD in Information Systems from the University of St. Gallen. Dr. Daniel Stoller-Schai worked as Director and Manager of Education Design for various companies in different industries. In addition, he is also the co- organizer of the Swiss eLearning Conference SeLC. In his current position he works for LerNetz AG in Bern as Head of «LerNetz for Enterprises Solutions» and Member of the board (http://ch.linkedin.com/in/danielstollerschai/en). 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 77