Decoding Skills - Listening
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The document discusses the differences between hearing and listening. It states that hearing is a passive process of absorbing information, while listening is an active process of eliciting meaning through decoding. It also notes that listening skills are among the least used but most taught communication skills. The document provides tips on how to be an effective listener through strategies like paying attention, avoiding bias, understanding others' perspectives, and following the listening process of hearing, comprehending, analyzing, and remembering.
Decoding Skills - Listening
- 1. Listening Skills LISTENING VS. HEARING TRAINING IN LISTENING SKILLS SHL1013 Professional English 5 October 2012
- 2. Listen ≠ Decode To listen is to understand meaning only, without the need to translate. To decode is to translate to understand meaning and importance. Listening and decoding are active processes of eliciting information Is hearing the same as listening? SHL1013 Professional English 5 October 2012
- 3. Hearing or Listening? To decode is to translate or to understand meaning and importance. Hearing is a passive process of absorbing information. Listening is an active process of eliciting information by decoding (translating) the code. SHL1013 Professional English 5 October 2012
- 4. Hearing or Listening? Is hearing the same as listening? The ears hear; the brain listens / decodes. Hearing is automatic; listening / decoding is conscious and deliberate Hearing may or may not create meaning. listening / decoding can creates meaning. SHL1013 Professional English 5 October 2012
- 5. What’s the Solution? Communication Order Extent Extent Skills Learned Used Taught Listening / Decoding 1st 1st 4th Speaking 2nd 2nd 3rd Reading 3rd 3rd 2nd Writing 4th 4th 1st The Situation: More teaching time focuses on the least-used communication skills. The Problem: Students are more practiced in the least-used communication skill. SHL1013 Professional English 5 October 2012
- 6. Points of Miscommunication Talking when we should be listening Thinking about what we are going to say rather than listening to a speaker Hearing what we expect to hear rather than what is actually said Not paying attention: preoccupation Not open-minded: prejudice, self- centeredness, stereotype SHL1013 Professional English 5 October 2012
- 7. Quiz Tip Listening /decoding can be used to elicit meaning from words. How can decoding elicit meaning from actions? How can decoding elicit meaning regarding a receiver’s attitudes? How can decoding elicit meaning regarding a receiver’s emotions? SHL1013 Professional English 5 October 2012
- 8. Quiz Tip Decoding can be used in interpersonal communications. How can decoding be used in intrapersonal communication? How can decoding be difficult when used in public communication? What are the barriers to effective decoding in mass communication? SHL1013 Professional English 5 October 2012
- 9. Quiz Tip Decoding can be used in oral exchange. How can decoding be used in textual exchange? How can decoding be used in non-verbal exchange? How is decoding used in visual communication? How is decoding used in tactile exchange? How is decoding used in kinetic exchange? SHL1013 Professional English 5 October 2012
- 10. Quiz Tip TRUE OR FALSE? WHY? Decoding is the receiver’s problem, not the sender’s. Listening and hearing are the same. Good readers are better listeners compared to good speakers. Smarter people are better listeners. A receiver can stop listening because of the message. Decoding is a minor part of the communication process. SHL1013 Professional English 5 October 2012
- 11. Quiz Tip TRUE OR FALSE? WHY? The sender might have a problem if the receiver cannot decode the message correctly. Compared to speaking, reading requires more translation activity. People who decode can get more meaning than people who listen. A skill that is often used but not taught in school can be learned more easily. SHL1013 Professional English 5 October 2012
- 12. Stages of the Listening Process Hearing Focusing on the message Comprehending and interpreting Analyzing and Evaluating Responding Remembering SHL1013 Professional English 5 October 2012
- 13. Barriers to Active Listening Environmental barriers Physiological barriers Psychological barriers Selective Listening Negative Listening Attitudes Personal Reactions Poor Motivation SHL1013 Professional English 5 October 2012
- 14. Effective Communication Understand the complexities of decoding Make it easier for your target receiver to listen and decode your message Adjust to needs of each receiver Focus on ideas or key points Organize material for easier learning SHL1013 Professional English 5 October 2012
- 15. To Be an Effective Decoder FOR CORPORATE EMPLOYEES, WORKERS, MANAGERS Want to listen Delay judgment Admit your biases Don’t tune out “dry” subjects Accept responsibility for understanding Encourage others to talk SHL1013 Professional English 5 October 2012
- 16. To Be an Effective Decoder FOR UNIVERSITY STUDENTS Establish eye contact with the speaker Take notes effectively Be a physically involved listener Avoid negative mannerisms Exercise your listening muscles Follow the Golden Rule: Do unto others as you want others to do unto you. SHL1013 Professional English 5 October 2012