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Predictive Governance
Big Data, Social Media, Systemic Models, and Governance

Steven Adler
IBM Information Governance Solutions
                                                          © 2010 IBM Corporation
Predictive Governance

 1. Crises – Always a surprise
 2. Big Data – We Anticipate the Future
 3. Systems – We understand how things work
 4. Predictive Governance – We take control




                                              © 2010 IBM Corporation
When the Financial Crisis hit in October 2008




              ...why were its causes and effects a surprise?
                                                   © 2010 IBM Corporation
When Greece couldn't make its debt payments in 2009




      ...Why didn't we foresee the impact on interest rates?
                                                   © 2010 IBM Corporation
When 57% of American Farmland is ruined by Drought...




                ...How will that effect the global economy?
                                                  © 2010 IBM Corporation
Making Predictions is Difficult...




     ...When we aren't paying attention to what's happening
                                                  © 2010 IBM Corporation
Even when we are paying attention




            ...there is a lag between event and information
                                                  © 2010 IBM Corporation
But there are ways


         To know what's happening right now,
and combine it with historical experience.


            To detect evidence of dysfunction,
And monitor its development.


            To predict the likelihood of crises,
And anticipate its direct and tertiary
  consequences.
                                    ...And we have to do it now
                                                      © 2010 IBM Corporation
Because the world is too important




                         ...To just keep muddling along
                                               © 2010 IBM Corporation
Big Data = Volume, Variety and Velocity
          Extracting insight from an immense volume, variety and
          velocity of data, in context, beyond what was previously
          possible.

                                    Variety: Manage the complexity of
                                             multiple relational and
                                             unstructured data types and
                                             schemas

                                    Velocity: Streaming data and large
                                              volume data movement

                                    Volume: Scale from terabytes to
                                            zettabytes

     10                                                              © 2010 IBM Corporation
10
Example: A Massive Earthquake in Australia...




                                 Gold Mine




    Perth




             Will have a ripple effect across South East Asia
                                                   © 2010 IBM Corporation
    11
In the old days, markets priced the effects...




           But Today, you use Big Data to monitor the impact
                                                   © 2010 IBM Corporation
     12
Combining Satellite Images
We can know:
 where every ship is in port and en route
 What they carry, and their destination
 Speed and Course
 Maintenance Record and Personnel
 Buyers and Sellers
 Logistical Supply Chain
 Industrial Dependencies
 Markets and Makers




 ...with logistics data
                                            © 2010 IBM Corporation
   13
Using Local Reporting of damage



Smartphone Images
Uploaded with geotags
Image recognition of
Damaged facilities
Compared to port data on
Goods volume per day




    ...and historical data we can assess economic impact
                                                   © 2010 IBM Corporation
      14
Meanwhile Employees scour media reports


Each report is a
lead that a search
engine uses to find
more of the same.
Employees
comment on the
reports adding
experience and
interpretation. In
real time, you build
rich understanding
of what's
happening.


...and post articles that are indexed and researched
                                                © 2010 IBM Corporation
 15
They attend meetings and conferences




Their metadata allows you to
Perform federated search
On the meeting or conference
They attended and index the larger
Contextual information to magnify
Their experience and provide
Richer context.




...and send photos, ideas, and updates
                                         © 2010 IBM Corporation
  16
Your Data Governance Ontology




Using the same Big Data
Solutions, you tag data as it
Is analyzed, research its lineage
Verify its provenance, and assign
Obligations to its onward use.




          ...allows you to validate Data Quality in Real Time
                                                     © 2010 IBM Corporation
  17
With verified data, you generate systemic models




  ...to simulate potential outcomes and make new plans
                                               © 2010 IBM Corporation
 18
This vision combines data from human and computer




                    ...Sensors with Big Data Actuators
                                              © 2010 IBM Corporation
 19
Every day we are confronted with crises big and small




               ...that we want to master with information
                                                 © 2010 IBM Corporation
 20
Big Data is the way to master our information
   1. Business and IT
   Identify
   information sources available.                       2. IT Delivers Platform
                                                        that enables creative
                                                        exploration of all available data
                                                        and content.


            +

4. New insights drive
      integration with
  traditional technology.

                                    3. Business explores data
                                     and relationships creating
                                          and testing hypotheses.

                              ...and turn challenges into opportunities
                                                                               © 2010 IBM Corporation
Big Data allows us to analyze anything and...

 You can tell where your information came from
       - when it was last updated
       - how many people touched and altered it
       - what it means and how you should use it
       - when you should trust it
       - whether it is fact or dangerous fiction
       - what it means and what it is related to
       - to create ecosystems of information


                 ...add rich layers of context and meaning
                                                   © 2010 IBM Corporation
 22
IBM Vision for Big Data Integration
                            A
             Streams        p
            Computing       p
                            li
           Internet Scale   c
             Computing      a
                            ti
                            o
              Content
             Discovery      n
                            F
                            r
             Analytics
                            a
                            m
           Public/Private   e
              Cloud
                            w
                            o
                            r
                            k
                                      © 2010 IBM Corporation
    23
Big data is a hot topic because technology makes it possible to
analyze ALL available data

        Cost effectively manage and analyze all available data, in its
             native form – unstructured, structured, streaming




           Website                                         Social Media




              Billing
                        ERP                           Network Switches
                              CRM         RFID


                                                                          © 2010 IBM Corporation
Vestas optimizes capital
     investments
     Capabilities:
       Hadoop System
       Data Warehousing


     • Model the weather to optimize
       placement of turbines, maximizing
       power generation and longevity.
     • 3 weeks to 3hrs.
       Reduce time required to identify
       placement of turbine from weeks
       to hours.
     • 2.5 PB of structured and semi-
       structured data.
       Growing to 16PB 2015




25
Beacon Institute Detects
                   Environmental Changes to
                  Water Resources in Real-time
                      Capabilities Utilized:
                            Stream Computing
                  •   Collecting and processing multiple streams of
                      physical, chemical, and biological data from
                      sensors deployed in Hudson Bay
                  •   Sensor data is analyzed against larger
                      meteorological data and aggregated
                  •   Real-time environmental data delivered in
                      standard format to scientists, engineers, policy
                      makers, and educators

                  Significant benefits:
“More effective   •   Better understanding of dynamic interactions
                      within local river and estuaries
response to       •   Fosters increased collaboration by making real-
chemical,             world data available to outside systems,
                      researchers, policy makers
physical,         •   Helps resource management respond more
                      effectively to changes to local water resources
biological
changes”
26
TerraEchos Turns to IBM
                                 Big Data for Low Latency
                                Surveillance Data Analysis
                                Capabilities Utilized:
                                     Stream Computing
                            •   Deployed security surveillance system to detect,
                                classify, locate, and track potential threats at
                                highly sensitive national lab
                            •   Stream computing collects and analyzes acoustic
                                data from fiber-optic sensor arrays
                            •   Analyzed acoustic data fed into TerraEchos
                                intelligence platform for threat detection,
                                classification, prediction & communication

                            Significant benefits:
                            •   Enables Terraechos solution to analyze and
                                classify streaming acoustic data in real-time
                            •   Provides lab & security staff with holistic view of
     “Identifies and            potential threats & non-issues
                            •   Enables a faster and more intelligent response to
     classifies potential       any threat

     security threats –
27

     miles away”
KTH Swedish Royal Institute
          of Technology Reducing
             Traffic Congestion
          Capabilities Utilized:
                Stream Computing
     •    Deployed real-time Smarter Traffic system to
          predict and improve traffic flow.
     •    Analyzes streaming real-time data gathered from
          cameras at entry/exit to city, GPS data from taxis
          and trucks, and weather information.
     •    Predicts best time and method to travel such as
          when to leave to catch a flight at the airport

     Significant benefits:
     •    Enables ability to analyze and predict traffic
          faster and more accurately than ever before
     •    Provides new insight into mechanisms that affect
          a complex traffic system
     •    Smarter, more efficient, and more
          environmentally friendly traffic



28
Proctor & Gamble increases
employee productivity thru
improved enterprise search
Capabilities Utilized:
     IBM Vivisimo Velocity
Need
• Robust search and discovery system to help
  employees more effectively & efficiently
  leverage company data & content in more
  than 30 strategic repositories
• Help employees find content they need,
  people they should talk to, and places to look
  for relevant info.


Benefits
• Reduced employee time spent searching for
  info, increased time to make productive
  connections, and enable action
Closing Remarks

 1. Big Data will integrate all information types
 2. Federated Search and Indexing
 3. Automated Research and Discovery
 4. Live Data Verification and Classification
 5. Systemic Models and Simulations
 6. All of this is available today




                                                    © 2010 IBM Corporation

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Smarter Analytics: Big Data and Predictive Governance

  • 1. Predictive Governance Big Data, Social Media, Systemic Models, and Governance Steven Adler IBM Information Governance Solutions © 2010 IBM Corporation
  • 2. Predictive Governance 1. Crises – Always a surprise 2. Big Data – We Anticipate the Future 3. Systems – We understand how things work 4. Predictive Governance – We take control © 2010 IBM Corporation
  • 3. When the Financial Crisis hit in October 2008 ...why were its causes and effects a surprise? © 2010 IBM Corporation
  • 4. When Greece couldn't make its debt payments in 2009 ...Why didn't we foresee the impact on interest rates? © 2010 IBM Corporation
  • 5. When 57% of American Farmland is ruined by Drought... ...How will that effect the global economy? © 2010 IBM Corporation
  • 6. Making Predictions is Difficult... ...When we aren't paying attention to what's happening © 2010 IBM Corporation
  • 7. Even when we are paying attention ...there is a lag between event and information © 2010 IBM Corporation
  • 8. But there are ways To know what's happening right now, and combine it with historical experience. To detect evidence of dysfunction, And monitor its development. To predict the likelihood of crises, And anticipate its direct and tertiary consequences. ...And we have to do it now © 2010 IBM Corporation
  • 9. Because the world is too important ...To just keep muddling along © 2010 IBM Corporation
  • 10. Big Data = Volume, Variety and Velocity Extracting insight from an immense volume, variety and velocity of data, in context, beyond what was previously possible. Variety: Manage the complexity of multiple relational and unstructured data types and schemas Velocity: Streaming data and large volume data movement Volume: Scale from terabytes to zettabytes 10 © 2010 IBM Corporation 10
  • 11. Example: A Massive Earthquake in Australia... Gold Mine Perth Will have a ripple effect across South East Asia © 2010 IBM Corporation 11
  • 12. In the old days, markets priced the effects... But Today, you use Big Data to monitor the impact © 2010 IBM Corporation 12
  • 13. Combining Satellite Images We can know: where every ship is in port and en route What they carry, and their destination Speed and Course Maintenance Record and Personnel Buyers and Sellers Logistical Supply Chain Industrial Dependencies Markets and Makers ...with logistics data © 2010 IBM Corporation 13
  • 14. Using Local Reporting of damage Smartphone Images Uploaded with geotags Image recognition of Damaged facilities Compared to port data on Goods volume per day ...and historical data we can assess economic impact © 2010 IBM Corporation 14
  • 15. Meanwhile Employees scour media reports Each report is a lead that a search engine uses to find more of the same. Employees comment on the reports adding experience and interpretation. In real time, you build rich understanding of what's happening. ...and post articles that are indexed and researched © 2010 IBM Corporation 15
  • 16. They attend meetings and conferences Their metadata allows you to Perform federated search On the meeting or conference They attended and index the larger Contextual information to magnify Their experience and provide Richer context. ...and send photos, ideas, and updates © 2010 IBM Corporation 16
  • 17. Your Data Governance Ontology Using the same Big Data Solutions, you tag data as it Is analyzed, research its lineage Verify its provenance, and assign Obligations to its onward use. ...allows you to validate Data Quality in Real Time © 2010 IBM Corporation 17
  • 18. With verified data, you generate systemic models ...to simulate potential outcomes and make new plans © 2010 IBM Corporation 18
  • 19. This vision combines data from human and computer ...Sensors with Big Data Actuators © 2010 IBM Corporation 19
  • 20. Every day we are confronted with crises big and small ...that we want to master with information © 2010 IBM Corporation 20
  • 21. Big Data is the way to master our information 1. Business and IT Identify information sources available. 2. IT Delivers Platform that enables creative exploration of all available data and content. + 4. New insights drive integration with traditional technology. 3. Business explores data and relationships creating and testing hypotheses. ...and turn challenges into opportunities © 2010 IBM Corporation
  • 22. Big Data allows us to analyze anything and... You can tell where your information came from - when it was last updated - how many people touched and altered it - what it means and how you should use it - when you should trust it - whether it is fact or dangerous fiction - what it means and what it is related to - to create ecosystems of information ...add rich layers of context and meaning © 2010 IBM Corporation 22
  • 23. IBM Vision for Big Data Integration A Streams p Computing p li Internet Scale c Computing a ti o Content Discovery n F r Analytics a m Public/Private e Cloud w o r k © 2010 IBM Corporation 23
  • 24. Big data is a hot topic because technology makes it possible to analyze ALL available data Cost effectively manage and analyze all available data, in its native form – unstructured, structured, streaming Website Social Media Billing ERP Network Switches CRM RFID © 2010 IBM Corporation
  • 25. Vestas optimizes capital investments Capabilities: Hadoop System Data Warehousing • Model the weather to optimize placement of turbines, maximizing power generation and longevity. • 3 weeks to 3hrs. Reduce time required to identify placement of turbine from weeks to hours. • 2.5 PB of structured and semi- structured data. Growing to 16PB 2015 25
  • 26. Beacon Institute Detects Environmental Changes to Water Resources in Real-time Capabilities Utilized: Stream Computing • Collecting and processing multiple streams of physical, chemical, and biological data from sensors deployed in Hudson Bay • Sensor data is analyzed against larger meteorological data and aggregated • Real-time environmental data delivered in standard format to scientists, engineers, policy makers, and educators Significant benefits: “More effective • Better understanding of dynamic interactions within local river and estuaries response to • Fosters increased collaboration by making real- chemical, world data available to outside systems, researchers, policy makers physical, • Helps resource management respond more effectively to changes to local water resources biological changes” 26
  • 27. TerraEchos Turns to IBM Big Data for Low Latency Surveillance Data Analysis Capabilities Utilized: Stream Computing • Deployed security surveillance system to detect, classify, locate, and track potential threats at highly sensitive national lab • Stream computing collects and analyzes acoustic data from fiber-optic sensor arrays • Analyzed acoustic data fed into TerraEchos intelligence platform for threat detection, classification, prediction & communication Significant benefits: • Enables Terraechos solution to analyze and classify streaming acoustic data in real-time • Provides lab & security staff with holistic view of “Identifies and potential threats & non-issues • Enables a faster and more intelligent response to classifies potential any threat security threats – 27 miles away”
  • 28. KTH Swedish Royal Institute of Technology Reducing Traffic Congestion Capabilities Utilized: Stream Computing • Deployed real-time Smarter Traffic system to predict and improve traffic flow. • Analyzes streaming real-time data gathered from cameras at entry/exit to city, GPS data from taxis and trucks, and weather information. • Predicts best time and method to travel such as when to leave to catch a flight at the airport Significant benefits: • Enables ability to analyze and predict traffic faster and more accurately than ever before • Provides new insight into mechanisms that affect a complex traffic system • Smarter, more efficient, and more environmentally friendly traffic 28
  • 29. Proctor & Gamble increases employee productivity thru improved enterprise search Capabilities Utilized: IBM Vivisimo Velocity Need • Robust search and discovery system to help employees more effectively & efficiently leverage company data & content in more than 30 strategic repositories • Help employees find content they need, people they should talk to, and places to look for relevant info. Benefits • Reduced employee time spent searching for info, increased time to make productive connections, and enable action
  • 30. Closing Remarks 1. Big Data will integrate all information types 2. Federated Search and Indexing 3. Automated Research and Discovery 4. Live Data Verification and Classification 5. Systemic Models and Simulations 6. All of this is available today © 2010 IBM Corporation