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Smart Working
 Webinars - July/August 2012
       Guy Osmond
The UK’s most knowledgeable
supplier of innovative products and
services to improve workplace
wellbeing and productivity
We work with
professionals like you
in Private and Public Sector organisations
addressing
absenteeism, presenteeism and
productivity issues
We provide
assessments, advice and recommendations
to help you understand the problem
and see the solution

So that
you know what to do next
Which means that
the problem is solved
with minimum fuss
and maximum Return on Investment
We make …
… your life easier
and we make…
… you look good
Smart Working
 Webinars - July/August 2012
       Guy Osmond
Agenda
•   What?
•   Why?
•   Who?
•   How?
•   Issues and Ideas
•   Products
•   Resources
Smart Working – What?
• The “New Way of Working” (for 20+ years!)
• Choosing
  – Where … to work
  – When … to work
  – How … to work
Smart Working – Why?
• ORGANISATION           • INDIVIDUAL
• Improved agility       • Greater flexibility
• Reduced property       • Greater empowerment
• Improved               • Reduced travelling
  environmental impact   • Improved work-life
• Improved employee        balance
  engagement             • Increased job
• Team building            satisfaction
• Available technology
Smart Working – Who?
• Decision makers/influencers:
  – Estates
  – Facilities
  – HR
  – Health & Safety
  – IT/Comms
• Eligible:
  – Anyone whose role is not defined by direct
    access to specific physical resources
Smart Working – How?
•   Top management buy-in
•   Involve interested parties from the outset
•   Form a multi-disciplinary team
•   Explore options
•   Feasibility study
•   Identify champions
•   Decide how to “sell” it!
Transitions
• Personal > Team
  – Shared resources
  – Shared access
• Physical > Virtual (electronic)
  – Filing > Bin it! Box it! Bring it!
• Management
  – Input > Output
Best Practice Ideas
• Culture Change
  – Move from input management to output management
  – Coaching programme
• IT Familiarisation
• Space Management
• Team Development
  • Opportunity to improve efficiency and productivity
• Training & HR Policy Development
• Conduit for resolving problems
• Engagement Programme
  – Roadshows
  – Lunch & Learn
Once the Roll Out Starts
•   Training for the new environment
•   Equipping for the new environment
•   Assessing the new environment
•   Supporting in the new environment
•   Response to the new environment
Training




           Cardinus – Safety for Homeworkers
Equipping
•   Laptop Kit
•   Seating
•   Furniture
•   Fire extinguisher
•   Smoke detector
•   PAT testing
Assessing




        Cardinus – Workstation Safety Plus
Supporting
• How do you stop people working
  excessive hours?
• How do you get them to take breaks?
• How do you optimise their productivity at
  the computer?
Supporting
Supporting
Response
•   Not everyone is suited to this new flexibility
•   Important for managers to provide support
•   Important for managers to be supported
•   How do you measure how people are
    coping?
Presenteeism

• Red line – perceived productivity before
  absence
• Purple line – actual productivity

                              Unmeasured   Measured
                              loss         lost
Productivity >>>




                                           productivity




                   Time >>>
Response – Workscreen
Resources
•   Web Portal – www.osmondgroup.co.uk
•   Blog
•   eBulletin
•   Social Media – access through Web Portal
•   CtrlWORK presentation & free download
•   Workscreen presentation & free pilot
•   Flexibility – Smart Working Handbook

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Smart-working 2012-08

  • 1. Smart Working Webinars - July/August 2012 Guy Osmond
  • 2. The UK’s most knowledgeable supplier of innovative products and services to improve workplace wellbeing and productivity
  • 3. We work with professionals like you in Private and Public Sector organisations addressing absenteeism, presenteeism and productivity issues
  • 4. We provide assessments, advice and recommendations to help you understand the problem and see the solution So that you know what to do next
  • 5. Which means that the problem is solved with minimum fuss and maximum Return on Investment
  • 6. We make … … your life easier and we make… … you look good
  • 7. Smart Working Webinars - July/August 2012 Guy Osmond
  • 8. Agenda • What? • Why? • Who? • How? • Issues and Ideas • Products • Resources
  • 9. Smart Working – What? • The “New Way of Working” (for 20+ years!) • Choosing – Where … to work – When … to work – How … to work
  • 10. Smart Working – Why? • ORGANISATION • INDIVIDUAL • Improved agility • Greater flexibility • Reduced property • Greater empowerment • Improved • Reduced travelling environmental impact • Improved work-life • Improved employee balance engagement • Increased job • Team building satisfaction • Available technology
  • 11. Smart Working – Who? • Decision makers/influencers: – Estates – Facilities – HR – Health & Safety – IT/Comms • Eligible: – Anyone whose role is not defined by direct access to specific physical resources
  • 12. Smart Working – How? • Top management buy-in • Involve interested parties from the outset • Form a multi-disciplinary team • Explore options • Feasibility study • Identify champions • Decide how to “sell” it!
  • 13. Transitions • Personal > Team – Shared resources – Shared access • Physical > Virtual (electronic) – Filing > Bin it! Box it! Bring it! • Management – Input > Output
  • 14. Best Practice Ideas • Culture Change – Move from input management to output management – Coaching programme • IT Familiarisation • Space Management • Team Development • Opportunity to improve efficiency and productivity • Training & HR Policy Development • Conduit for resolving problems • Engagement Programme – Roadshows – Lunch & Learn
  • 15. Once the Roll Out Starts • Training for the new environment • Equipping for the new environment • Assessing the new environment • Supporting in the new environment • Response to the new environment
  • 16. Training Cardinus – Safety for Homeworkers
  • 17. Equipping • Laptop Kit • Seating • Furniture • Fire extinguisher • Smoke detector • PAT testing
  • 18. Assessing Cardinus – Workstation Safety Plus
  • 19. Supporting • How do you stop people working excessive hours? • How do you get them to take breaks? • How do you optimise their productivity at the computer?
  • 22. Response • Not everyone is suited to this new flexibility • Important for managers to provide support • Important for managers to be supported • How do you measure how people are coping?
  • 23. Presenteeism • Red line – perceived productivity before absence • Purple line – actual productivity Unmeasured Measured loss lost Productivity >>> productivity Time >>>
  • 25. Resources • Web Portal – www.osmondgroup.co.uk • Blog • eBulletin • Social Media – access through Web Portal • CtrlWORK presentation & free download • Workscreen presentation & free pilot • Flexibility – Smart Working Handbook