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Design Thinking for Children
Edwin Dando
Assurity
@edwindando
GM
Long service Agile
Scrum.org trainer
Evidence Based Management consultant
Design Thinking for Children
SLIDE | 4
Design Thinking for Children
Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015
Design Thinking for Children
Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015
The 4th Industrial Revolution
Age of Manufacturing
Age of Distribution
Age of Information
Digital Age
(Age of the
Customer)
And what about these guys?
Uber -> worlds largest taxi company -> owns no vehicles
Airbnb -> worlds largest accommodation provider -> no real estate
Facebook -> worlds largest media owner -> creates no content
Alibaba -> worlds most valuable retailer -> no inventory
Disruption
Globally, 72 percent of CEOs believe that the next 3 years
will be more critical for their industry than the last 50.
CEOs believe it’s now or never.
Source: KPMG 2016
Global CEO Outlook
Our world is rapidly decentralising
• Easier
• Robust
• Control based
• Fragile
• Vulnerable - shocks, attacks & failures
• Resilient
• Participative
• Diverse
• Require connectivity
• Difficult to standardise
• Loss of economise of scale
• Highly responsive
• Naturally resilient and adaptive
• Intelligent
• Cannot be controlled
Examples
• Nature
• The Internet
• Etherum & Bitcoin
• Terror cells
• Crowd economics
• Future business?
•In 5 years, 35% of skills
considered important in
today will have changed.
•Creativity will be one of
the top three skills
workers will need.
•Emotional intelligence
will become the top skills
needed by all
*World Economic Forum’s Future of Jobs study
Social skills
Poorly paid as
large supply of
workers
Future roles in demand
AUTOMATED
Engineers
Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015
From management of work to
• Team work
• Emotional Intelligence,
• Facilitation
Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015
“
Design Thinking for Children
“they need to the skills necessary for the future - collaboration,
creativity, empathy and the ability to solve complex problems”
What do we need to teach?
Ed: Agile? Maybe? On what work?
Gary: Hmmm, good point. What
about something practical we
could work on with them?
Ed: What problems do you face?
Gary: the sandpit! It’s a problem...
Design Thinking for Children
Design Thinking for Children
Learn about the audience for whom
you are designing by observation and
interview
Who is my user?
What matters to them?
Design Thinking for Children
Design Thinking for Children
Design Thinking for Children
• Data collection technique
> 2 interviewing, 2 writing, 1 recording, 1 drawing
•Key needs
> fun
> learning & development
> tidy & sand not wasted
> water conservation.
Group 1 - Principal
• Key concerns
> Fairness
> Behaviour
> Safety
Group 2 - Staff
Group 3 - Teachers
Group 4 - Kids
Design Thinking for Children
Group 5 - Parents
• Epic fail! Pivot and try again.
• A vital way for them to learn and grow
• We don’t have a sandpit at home. Using it in the weekend is great.
• Sandy clothes block the washing machine.
• My son copies his digger driver uncles
• Alternative to wet fields in winter
Collate all the information together - visual systems
Themes
Presentations – either poster or electronic
Discussions
Identify key learnings
Create a Learning Wall for ongoing reference
Group based
Individual
Over time…
Design Thinking for Children
First round – epic fail! Too ambitious
Go back to Ideate
Refine
Try again
Design Thinking for Children
Design Thinking for Children
Design Thinking for Children
• Testing prototype with users
• Does this solve their real problem?
• Now they see it, do they see any issues (IKIWISI)
• What could be better?
What’s happening this week?
• Develop a plan
> materials required
> labour & skills required
> order of work
> costs
• Kids to submit plan to Board for approval
• Build it!
Then what?
• Design Thinking is very natural for kids
• Collaboration is natural for kids
• Solutions come too quickly for all of us
• The parents LOVE it
>“what is happening with the sandpit project?”
> “my child raves about this!”
Key learnings
• Learning by doing is vital
• Adults often don’t feel comfortable with simple prototypes
• Kids minds are phenomenal
>“We could use this to solve problems in our school…”
>“We could use this to solve problems in our community…”
> “We could use this to solve problems in our country…”
Key learnings
edwin.dando@assurity.co.nz
agileforeveryone.com
@edwindando

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Design Thinking for Children

  • 1. Design Thinking for Children Edwin Dando Assurity @edwindando
  • 2. GM Long service Agile Scrum.org trainer Evidence Based Management consultant
  • 6. Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015
  • 8. Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015 The 4th Industrial Revolution Age of Manufacturing Age of Distribution Age of Information Digital Age (Age of the Customer)
  • 9. And what about these guys? Uber -> worlds largest taxi company -> owns no vehicles Airbnb -> worlds largest accommodation provider -> no real estate Facebook -> worlds largest media owner -> creates no content Alibaba -> worlds most valuable retailer -> no inventory
  • 10. Disruption Globally, 72 percent of CEOs believe that the next 3 years will be more critical for their industry than the last 50. CEOs believe it’s now or never. Source: KPMG 2016 Global CEO Outlook
  • 11. Our world is rapidly decentralising • Easier • Robust • Control based • Fragile • Vulnerable - shocks, attacks & failures • Resilient • Participative • Diverse • Require connectivity • Difficult to standardise • Loss of economise of scale • Highly responsive • Naturally resilient and adaptive • Intelligent • Cannot be controlled Examples • Nature • The Internet • Etherum & Bitcoin • Terror cells • Crowd economics • Future business?
  • 12. •In 5 years, 35% of skills considered important in today will have changed. •Creativity will be one of the top three skills workers will need. •Emotional intelligence will become the top skills needed by all *World Economic Forum’s Future of Jobs study Social skills Poorly paid as large supply of workers Future roles in demand AUTOMATED Engineers
  • 13. Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015 From management of work to • Team work • Emotional Intelligence, • Facilitation
  • 14. Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015
  • 15.
  • 17. “they need to the skills necessary for the future - collaboration, creativity, empathy and the ability to solve complex problems” What do we need to teach? Ed: Agile? Maybe? On what work? Gary: Hmmm, good point. What about something practical we could work on with them? Ed: What problems do you face? Gary: the sandpit! It’s a problem...
  • 20. Learn about the audience for whom you are designing by observation and interview Who is my user? What matters to them?
  • 24. • Data collection technique > 2 interviewing, 2 writing, 1 recording, 1 drawing •Key needs > fun > learning & development > tidy & sand not wasted > water conservation. Group 1 - Principal • Key concerns > Fairness > Behaviour > Safety
  • 25. Group 2 - Staff
  • 26. Group 3 - Teachers
  • 27. Group 4 - Kids
  • 29. Group 5 - Parents • Epic fail! Pivot and try again. • A vital way for them to learn and grow • We don’t have a sandpit at home. Using it in the weekend is great. • Sandy clothes block the washing machine. • My son copies his digger driver uncles • Alternative to wet fields in winter
  • 30. Collate all the information together - visual systems Themes Presentations – either poster or electronic Discussions Identify key learnings Create a Learning Wall for ongoing reference
  • 33. First round – epic fail! Too ambitious Go back to Ideate Refine Try again
  • 37. • Testing prototype with users • Does this solve their real problem? • Now they see it, do they see any issues (IKIWISI) • What could be better? What’s happening this week?
  • 38. • Develop a plan > materials required > labour & skills required > order of work > costs • Kids to submit plan to Board for approval • Build it! Then what?
  • 39. • Design Thinking is very natural for kids • Collaboration is natural for kids • Solutions come too quickly for all of us • The parents LOVE it >“what is happening with the sandpit project?” > “my child raves about this!” Key learnings
  • 40. • Learning by doing is vital • Adults often don’t feel comfortable with simple prototypes • Kids minds are phenomenal >“We could use this to solve problems in our school…” >“We could use this to solve problems in our community…” > “We could use this to solve problems in our country…” Key learnings