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© Instil Software 2020
Social Distancing ≠
Behaving Distantly
growing the team & training clients
remotely
@GarthGilmour / garth.gilmour@instil.co
Social Distancing is not Behaving Distantly
build
teach
talk
instil.co
Social Distancing is not Behaving Distantly
Social Distancing is not Behaving Distantly
The Classroom is Closed…
– Extending existing capabilities
– Retraining across platforms
– Graduate induction programs
Training Is Still Required
Your Staff Still Need To Grow
Different Kinds of Training
– Cheap, accessible and repeatable
– Typically won't adapt to the learner
– The learner tries to adapt to it
– Very good for
– Picking up a fixed process
– Adding to existing skills
E-Learning
Taking Courses Online
– Tailored, focused and adaptable
– Teaching the same thing ten different ways
– Transferring knowledge via individual coaching
– Acquiring the why as well as the what and how
– But not without downsides
– Expensive in both time and money
– Difficult to fit around project work
Classroom Training
Attending In Person
– We need to deliver training in a virtual format
– Whilst preserving what is special about the classroom
– This is a big ask (especially outside the IT industry)
The Big Ask
Teaching in a Pandemic
– It’s hard graft even for experienced trainers
– Hard to engage the students and keep focus
– Very little ‘audience energy’ to bounce off
The Lessons Being Learned
1: It’s damn hard work
‘Whatever you do boy,’ said Terry, ‘just keep looking
straight into the camera. It doesn't matter what you say or
what else is going wrong … just look into that lens.’
Terry Megan's advice to Andrew Marr
– People prefer to work together
– Work hard to grow collaboration
– Insist that video remain on
The Lessons Being Learned
2: Create co-working spaces
– The future is probably asynchronous and multi-modal
– Lecture-type material doesn't stick (esp. at present)
– Let students do as much as possible whilst off-line
The Lessons Being Learned
3: Slice up the material finely
Social Distancing is not Behaving Distantly
– There's no seat at the back on a Zoom call
– You have novel teaching tools available:
– Assign research assignments and ‘quests’
– Randomly cold-call students with questions
– Regularly broadcast polls via Zoom etc.
The Lessons Being Learned
4: Exploit the Virtual Landscape
– In the classroom you can ‘bounce around’
– Fixing setup and configuration issues on the fly
– If someone missed a step it’s easily corrected
– In Virtual Training this is much harder
– So enable students to ‘be their own sysadmin’
– When in doubt document clearly and share publicly
The Lessons Being Learned
5: Be Public and Explicit
– Keep the tech as simple as possible
– It's the learning that's important
– Informal and personable wins
– Formal and remote doesn't work on video
– Be rigid in your schedules
– So students can rejoin if necessary
The Lessons Being Learned
6: KISS and YAGNI
Online you aren’t necessarily the one delivering the
knowledge. Rather, your role now is that of a facilitator.
Your students are adults. Facilitate their learning.
Jeff Vallance
https://twitter.com/jeffvallance/status/1237730531011223552
Our Combined ApproachOur Combined Approach
– Multiple Instructors
– Specialized Tools
– Flexible Hours
The Three Key Components
To Make Online Training Personal
– The instructor works with the group
– By teaching, live coding etc…
– They proceed at the average pace
– The coach responds to queries
– Working with students at the extremes
– They ensure that no one is left behind
Multiple Trainers
Acting as Instructor and Coach
– We partitioned our material into 60 min blocks
– Allowing us to deliver a course to your timeline
– A delivery could take place over:
– A week's worth of mornings
– One day a week for six weeks
– Afternoon and evening sessions
Flexible Hours
Fitting Material Into Your Day
– Distributed teams already build software
– We can take advantage of their tooling
– For us this means
– Zoom for power features like rooms and polling
– JetBrains Space for distributed code review
Specialized Tools
We Have The Technology
Specialized Tools
– A White Paper is available on our site
– Within a section devoted to Virtual Training
Want More Info?
www.instil.co
Social Distancing is not Behaving Distantly
Social Distancing is not Behaving Distantly

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Social Distancing is not Behaving Distantly

  • 1. © Instil Software 2020 Social Distancing ≠ Behaving Distantly growing the team & training clients remotely
  • 7. The Classroom is Closed…
  • 8. – Extending existing capabilities – Retraining across platforms – Graduate induction programs Training Is Still Required Your Staff Still Need To Grow
  • 10. – Cheap, accessible and repeatable – Typically won't adapt to the learner – The learner tries to adapt to it – Very good for – Picking up a fixed process – Adding to existing skills E-Learning Taking Courses Online
  • 11. – Tailored, focused and adaptable – Teaching the same thing ten different ways – Transferring knowledge via individual coaching – Acquiring the why as well as the what and how – But not without downsides – Expensive in both time and money – Difficult to fit around project work Classroom Training Attending In Person
  • 12. – We need to deliver training in a virtual format – Whilst preserving what is special about the classroom – This is a big ask (especially outside the IT industry) The Big Ask Teaching in a Pandemic
  • 13. – It’s hard graft even for experienced trainers – Hard to engage the students and keep focus – Very little ‘audience energy’ to bounce off The Lessons Being Learned 1: It’s damn hard work
  • 14. ‘Whatever you do boy,’ said Terry, ‘just keep looking straight into the camera. It doesn't matter what you say or what else is going wrong … just look into that lens.’ Terry Megan's advice to Andrew Marr
  • 15. – People prefer to work together – Work hard to grow collaboration – Insist that video remain on The Lessons Being Learned 2: Create co-working spaces
  • 16. – The future is probably asynchronous and multi-modal – Lecture-type material doesn't stick (esp. at present) – Let students do as much as possible whilst off-line The Lessons Being Learned 3: Slice up the material finely
  • 18. – There's no seat at the back on a Zoom call – You have novel teaching tools available: – Assign research assignments and ‘quests’ – Randomly cold-call students with questions – Regularly broadcast polls via Zoom etc. The Lessons Being Learned 4: Exploit the Virtual Landscape
  • 19. – In the classroom you can ‘bounce around’ – Fixing setup and configuration issues on the fly – If someone missed a step it’s easily corrected – In Virtual Training this is much harder – So enable students to ‘be their own sysadmin’ – When in doubt document clearly and share publicly The Lessons Being Learned 5: Be Public and Explicit
  • 20. – Keep the tech as simple as possible – It's the learning that's important – Informal and personable wins – Formal and remote doesn't work on video – Be rigid in your schedules – So students can rejoin if necessary The Lessons Being Learned 6: KISS and YAGNI
  • 21. Online you aren’t necessarily the one delivering the knowledge. Rather, your role now is that of a facilitator. Your students are adults. Facilitate their learning. Jeff Vallance https://twitter.com/jeffvallance/status/1237730531011223552
  • 22. Our Combined ApproachOur Combined Approach
  • 23. – Multiple Instructors – Specialized Tools – Flexible Hours The Three Key Components To Make Online Training Personal
  • 24. – The instructor works with the group – By teaching, live coding etc… – They proceed at the average pace – The coach responds to queries – Working with students at the extremes – They ensure that no one is left behind Multiple Trainers Acting as Instructor and Coach
  • 25. – We partitioned our material into 60 min blocks – Allowing us to deliver a course to your timeline – A delivery could take place over: – A week's worth of mornings – One day a week for six weeks – Afternoon and evening sessions Flexible Hours Fitting Material Into Your Day
  • 26. – Distributed teams already build software – We can take advantage of their tooling – For us this means – Zoom for power features like rooms and polling – JetBrains Space for distributed code review Specialized Tools We Have The Technology
  • 28. – A White Paper is available on our site – Within a section devoted to Virtual Training Want More Info? www.instil.co