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Mike Sharples
Twitter: @sharplm
The Open University
Social Learning at
Massive Scale
Massive Open Online Courses
FUTURELEARN
193 courses from 72 partners
Broad range of business,
health, science, arts
Male:
41%
Female:
59%
Responsive platform
25% access on mobile
devices
Over 2 million learners
4 million course sign-ups
Company formed by The Open University, launched in October 2013
PAGE 3
29 of the UK’s leading universities
FUTURELEARN PARTNERS
PAGE 4PAGE 4
21 Global Universities
FUTURELEARN PARTNERS
PAGE 5
22 Specialist Organisations
FUTURELEARN PARTNERS
The BBC has co-developed its first four courses with partner universities
A BROADER RANGE OF CULTURAL AND CONTENT PARTNERSHIPS
BBC
PAGE 7
440,000 registrations (270,00 learners) for Understanding IELTS course from the British Council
WORLD’S BIGGEST MOOC
‘Institutional MOOC strategies in Europe’ - EADTU
DIFFERENCES BETWEEN US AND EUROPE
EATDUhttp://www.eadtu.eu/documents/Publications/OEenM/Institutional_MOOC_strategies_in_Europe.pdf
PEDAGOGY-INFORMED DESIGN
How do we design
successful pedagogy-
informed massive open
courses?
PEDAGOGY OF MOOCS
http://en.m.wikipedia.org/wiki/File:Figure_1_MOOCs_and_Open_Education_Timeline_p6.jpg Creative Commons Attribution 3.0 Unported license.
Connectivist learning
Instructivist learning
Social constructivist
learning
Open learning
Social constructivism engages learners in working together to
construct and share knowledge
PEDAGOGY-INFORMED DESIGN
Social learning
A.N. Meltzoff, P. K. Kuhl, J.
Movellan, & T. J. Sejnowski (200)
Foundations for a New Science of
Learning, Science 325 (5938), 284.
“A key component is
the role of ‘the
social’ in learning.
What makes social
interaction such a
powerful catalyst for
learning?”
How do we
design
successful
pedagogy-
informed
massive
open
courses?
PEDAGOGY-INFORMED DESIGN
How do we
design
successful
pedagogy-
informed
massive
open
courses?
John Hattie – Visible Learning
“What is most important is
that teaching is visible to
the student, and that the
learning is visible to the
teacher. The more the
student becomes the
teacher, and the more the
teacher becomes the
learner, then the more
successful are the
outcomes ” Hattie, p.17
PEDAGOGY-INFORMED DESIGN
Storytelling and narrative
“Narrative is central to our
cognition … It helps us think,
remember, communicate, and
make sense of the world…
Learners constantly adjust their
understanding in accordance
with their exposure to
conventional narratives, making
the construction of narrative a
central cognitive goal.”
Plowman et al. (1999) Designing multimedia for
learning: Narrative guidance and narrative construction.
CHI ’99.
How do we
design
successful
pedagogy-
informed
massive
open
courses?
Page
PEDAGOGY-INFORMED DESIGN
FORMATIVE ASSESSMENT AND MASTERY
LEARNING
COLLABORATIVE LEARNING
REVIEW AND FEEDBACK
REPUTATION AND REWARD
VISIBLE LEARNING AND GOAL SETTING
NARRATIVE LEARNING AND STORYTELLING
We are not simply adopting
methods from previous
platforms such as Moodle.
We have to rethink
• for massive scale
• a wide variety of learners
with different abilities
• self-motivation rather than
learning for credit
• multiple devices
Effective methods of teaching, learning and assessment
SCALING LEARNING
Some educational methods get worse with
scale
e.g. personal tutoring, sports coaching
Some educational methods don’t change
with scale
e.g. lecturing, testing
Which educational methods improve with
scale?
Metcalfe, R.M.: It’s all in your head. Forbes, 20th April, 2007.
http://www.forbes.com/forbes/2007/0507/052.html
METCALFE’S LAW
For some networked systems
the value of a product or service increases
with the number of people using it
Telephone network
Downes, S.: The Personal Network Effect. Blog posting, 4th November 2007.
http://halfanhour.blogspot.co.uk/2007/11/personal-network-effect.html.
LEARNING NETWORKS
Networks enable learning if they support
conversations that are
new, important, timely, usable, understandable,
appropriate, trusted
Develop effective social networks for
learning
TWO-SIDED NETWORKS
Opportunity to teach
Manage complexity
Gain insight from data
Opportunity to learn
Ease of use
Value that increases with
scale
For a 2-sided network, both sides need to benefit
EducatorsLearners
Learning as conversation (Pask, Laurillard)
MASSIVE SCALE SOCIAL LEARNING
Learner
• demonstrates understanding
• proposes solutions to
problems
Learner
• acts to develop models
• acts to solve problems
Partner
• demonstrates understanding
• elaborates solutions to
problems
Partner
• acts to develop models
• helps to solve problems
Level of descriptions
Level of actions
Shared medium
• enables learners and partners to
represent arguments and reach
agreements
Shared medium
• enables learners and partners to access
information, develop models and solve problems
‘what’ & ‘how?’ questions and responses
‘why?’ questions and responses
offering conceptions and explanations
proposing goals and modifying actions
reflect
adapt
reflect
adapt
MASSIVE SCALE SOCIAL LEARNING
Enabling effective conversations for learning
At levels of action (about activities) and
description (about concepts)
For hundreds of thousands of people
From many cultures
Conversations for learning
21
Social learning at massive scale LWMOOCs 2015 slideshare
PAGE 23
A visible and easy to follow structure and progress
VISIBLE LEARNING
Courses are made up of 6-8 weeks
Weeks run Mon-Sun and have a title
telling you what you’re going to learn
Weeks are made up of activities
An activity is a set of steps with
a clear learning objective
Activities are made up of steps
A step could be an article, video,
discussion, test, quiz, assignment…
Social learning at massive scale LWMOOCs 2015 slideshare
Social learning at massive scale LWMOOCs 2015 slideshare
Practical activity linked to conversation
LEARNING THROUGH ACTIVITY
Social learning at massive scale LWMOOCs 2015 slideshare
270,000 learners
From around the world
For many, their first time
learning online
35% contributed to
discussions
25% on mobile devices
Social learning at massive scale LWMOOCs 2015 slideshare
Social learning at massive scale LWMOOCs 2015 slideshare
Social learning at massive scale LWMOOCs 2015 slideshare
Social learning at massive scale LWMOOCs 2015 slideshare
Social learning at massive scale LWMOOCs 2015 slideshare
PAGE 34
Apply methods from social networking to manage the massive-scale conversations
SOCIAL NETWORK METHODS
Replies Likes FilteringFollowing
Learner
• demonstrates understanding
• proposes solutions to problems
Learner
• acts to develop models
• acts to solve problems
Partner
• demonstrates understanding
• elaborates solutions to problems
Partner
• acts to develop models
• helps to solve problems
Level of descriptions
Level of actions
Shared medium
• enables learners and partners to represent
arguments and reach agreements
Shared medium
• enables learners and partners to access
information, develop models and solve problems
‘how?’ questions and responses
‘why?’ questions and responses
offering conceptions and explanations
proposing goals and modifying actions
reflect
adapt
reflect
adapt
Discussions linked to content
Peer review
Exercise steps
Insightful Analytics
from learning at massive scale
PAGE 37
DEMOGRAPHIC PROFILE
FutureLearn is attracting a high proportion of female learners and an even spread of age
groups
61%
Female
39%
Male
Age in Years
0%
5%
10%
15%
20%
25%
Under 18
years old
18 - 25
years old
26 - 35
years old
36 - 45
years old
46 - 55
years old
56 - 65
years old
Over 66
years old
Data from Pre-Course Survey January 2015
40%
2.6m Joiners
Someone who signed up for the course.
84%
Active
Learners
Learners who marked
steps as complete
43%
Returning
Learners
Learners who marked
steps as complete in
more than one week
23%
Fully
Participating
Learners
Learners who marked the
majority of steps as
complete including all of
the assessments
Learners who make comments
52%
Learners
Joiners who viewed
at least one step of
the course
15
Data provided by FutureLearn from all 51 courses starting between 29 July 2013 and 1 December 2014, lasting 5 weeks
or more, and offering tests.
Coursera: N. Gillani, R. Eynon, Communication Patterns in Massively Open Online Courses. The Internet and Higher Ed 23, 18-26 (2014).
EdX: A.D. Ho et al., HarvardX and MITx: “The first Year of Open Online Courses” (Working paper no. 1, HarvardX and MITx, Cambridge, MA,
2014).
Edinburgh Coursera data provided by University of Edinburgh for 22 Coursera courses to 1st March 2015
COMPARISON WITH OTHER PLATFORMS
FutureLearn data 2013-2014 for courses of 5 weeks or longer, with tests
The importance of responsive design
ANYTIME LEARNING
Learning for people’s lives
While desktop users still make up the
majority of our learners, tablet usage
increases in the evenings, and mobile
access remains constant through the
day.
Mon Tues Wed SatThur Fri Sun
12pm 12pm 12pm 12pm 12pm 12pm 12pm
Time
Visits
Desktop Tablet Mobile
Video duration vs session exit rate
ANALYTICS FOR LEARNING DESIGN
Short videos retain learners
Our goal is for steps to take no longer
than 20 minutes.
When videos last beyond 10 minutes,
learners start to exit the site.
Video Length
Exit%
0 10 20 30
40
60
20
80
Duration of peer review assignment vs length of assignment
ANALYTICS FOR PLATFORM DEVELOPMENT
Looking for patterns
Most assignments are around the
guide length of 200 words.
Some assignments are very short (0-
10 words) and can be ignored for
review.
Some assignments take less than a
minute between first view and
submission, but are up to 1000 words
– suggests these learners copy and
paste.
I am writing to you from the Medecins Sans Frontieres Bo-Ebola Treatment Centre in
Sierra Leone. As an expat doctor, I have found your Course on "Ebola In Context" from
the London School of Tropical Medicine and Hygiene to be excellent. Our National Staff,
who are local Sierra Leone Nurses and Clinical Officers have enrolled in the course on
their mobile phones, however because internet is poor or not available, they have been
unable to attend the course/stream videos or download. In turn, with the help of MSF, I
have been able to download the videos, and articles, and together in a group of around
40 people, we have completed your course.
Courses make a real difference
LEARNER FEEDBACK
Sincerely,
Keri Cohn, MD, MPH, DTMH
Expatriate Responsible Doctor
Bo-Ebola Treatment Center, Sierra Leone
Medecins Sans Frontieres- OCA- Amsterdam
Learning as conversation (Pask, Laurillard)
MASSIVE SCALE SOCIAL LEARNING
Learner
• demonstrates understanding
• proposes solutions to
problems
Learner
• acts to develop models
• acts to solve problems
Educator
• demonstrates understanding
• elaborates solutions to
problems
Educator
• acts to develop models
• helps to solve problems
Level of descriptions
Level of actions
Shared medium
• enables learners and partners to
represent arguments and reach
agreements
Shared medium
• enables learners and partners to access
information, develop models and solve problems
‘how?’ questions and responses
‘why?’ questions and responses
offering conceptions and explanations
proposing goals and modifying actions
reflect
adapt
reflect
adapt
Discussions linked to content
Peer review
Analytics for learning
design
Exercise steps
Learning as conversation (Pask, Laurillard)
MASSIVE SCALE SOCIAL LEARNING
Learner
• demonstrates understanding
• proposes solutions to
problems
Learner
• acts to develop models
• acts to solve problems
Partner
• demonstrates understanding
• elaborates solutions to
problems
Partner
• acts to develop models
• helps to solve problems
Level of descriptions
Level of actions
Shared medium
• enables learners and partners to
represent arguments and reach
agreements
Shared medium
• enables learners and partners to access
information, develop models and solve problems
‘how?’ questions and responses
‘why?’ questions and responses
offering conceptions and explanations
proposing goals and modifying actions
reflect
adapt
reflect
adaptDiscussions linked to content
Peer review
Analytics for learning
designSocial annotation
Group learning Peer assessment
Exercise steps
ArgueGraph
MOOCS
How do we
design
successful
open
learning at
massive
scale?
Massive scale open courses
Pedagogies
that improve
with scale
Connected with
insightful
analytics
Learning for life

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Social learning at massive scale LWMOOCs 2015 slideshare

  • 1. Mike Sharples Twitter: @sharplm The Open University Social Learning at Massive Scale
  • 2. Massive Open Online Courses FUTURELEARN 193 courses from 72 partners Broad range of business, health, science, arts Male: 41% Female: 59% Responsive platform 25% access on mobile devices Over 2 million learners 4 million course sign-ups Company formed by The Open University, launched in October 2013
  • 3. PAGE 3 29 of the UK’s leading universities FUTURELEARN PARTNERS
  • 4. PAGE 4PAGE 4 21 Global Universities FUTURELEARN PARTNERS
  • 5. PAGE 5 22 Specialist Organisations FUTURELEARN PARTNERS
  • 6. The BBC has co-developed its first four courses with partner universities A BROADER RANGE OF CULTURAL AND CONTENT PARTNERSHIPS BBC
  • 7. PAGE 7 440,000 registrations (270,00 learners) for Understanding IELTS course from the British Council WORLD’S BIGGEST MOOC
  • 8. ‘Institutional MOOC strategies in Europe’ - EADTU DIFFERENCES BETWEEN US AND EUROPE EATDUhttp://www.eadtu.eu/documents/Publications/OEenM/Institutional_MOOC_strategies_in_Europe.pdf
  • 9. PEDAGOGY-INFORMED DESIGN How do we design successful pedagogy- informed massive open courses?
  • 10. PEDAGOGY OF MOOCS http://en.m.wikipedia.org/wiki/File:Figure_1_MOOCs_and_Open_Education_Timeline_p6.jpg Creative Commons Attribution 3.0 Unported license. Connectivist learning Instructivist learning Social constructivist learning Open learning Social constructivism engages learners in working together to construct and share knowledge
  • 11. PEDAGOGY-INFORMED DESIGN Social learning A.N. Meltzoff, P. K. Kuhl, J. Movellan, & T. J. Sejnowski (200) Foundations for a New Science of Learning, Science 325 (5938), 284. “A key component is the role of ‘the social’ in learning. What makes social interaction such a powerful catalyst for learning?” How do we design successful pedagogy- informed massive open courses?
  • 12. PEDAGOGY-INFORMED DESIGN How do we design successful pedagogy- informed massive open courses? John Hattie – Visible Learning “What is most important is that teaching is visible to the student, and that the learning is visible to the teacher. The more the student becomes the teacher, and the more the teacher becomes the learner, then the more successful are the outcomes ” Hattie, p.17
  • 13. PEDAGOGY-INFORMED DESIGN Storytelling and narrative “Narrative is central to our cognition … It helps us think, remember, communicate, and make sense of the world… Learners constantly adjust their understanding in accordance with their exposure to conventional narratives, making the construction of narrative a central cognitive goal.” Plowman et al. (1999) Designing multimedia for learning: Narrative guidance and narrative construction. CHI ’99. How do we design successful pedagogy- informed massive open courses?
  • 14. Page PEDAGOGY-INFORMED DESIGN FORMATIVE ASSESSMENT AND MASTERY LEARNING COLLABORATIVE LEARNING REVIEW AND FEEDBACK REPUTATION AND REWARD VISIBLE LEARNING AND GOAL SETTING NARRATIVE LEARNING AND STORYTELLING We are not simply adopting methods from previous platforms such as Moodle. We have to rethink • for massive scale • a wide variety of learners with different abilities • self-motivation rather than learning for credit • multiple devices Effective methods of teaching, learning and assessment
  • 15. SCALING LEARNING Some educational methods get worse with scale e.g. personal tutoring, sports coaching Some educational methods don’t change with scale e.g. lecturing, testing Which educational methods improve with scale?
  • 16. Metcalfe, R.M.: It’s all in your head. Forbes, 20th April, 2007. http://www.forbes.com/forbes/2007/0507/052.html METCALFE’S LAW For some networked systems the value of a product or service increases with the number of people using it Telephone network
  • 17. Downes, S.: The Personal Network Effect. Blog posting, 4th November 2007. http://halfanhour.blogspot.co.uk/2007/11/personal-network-effect.html. LEARNING NETWORKS Networks enable learning if they support conversations that are new, important, timely, usable, understandable, appropriate, trusted Develop effective social networks for learning
  • 18. TWO-SIDED NETWORKS Opportunity to teach Manage complexity Gain insight from data Opportunity to learn Ease of use Value that increases with scale For a 2-sided network, both sides need to benefit EducatorsLearners
  • 19. Learning as conversation (Pask, Laurillard) MASSIVE SCALE SOCIAL LEARNING Learner • demonstrates understanding • proposes solutions to problems Learner • acts to develop models • acts to solve problems Partner • demonstrates understanding • elaborates solutions to problems Partner • acts to develop models • helps to solve problems Level of descriptions Level of actions Shared medium • enables learners and partners to represent arguments and reach agreements Shared medium • enables learners and partners to access information, develop models and solve problems ‘what’ & ‘how?’ questions and responses ‘why?’ questions and responses offering conceptions and explanations proposing goals and modifying actions reflect adapt reflect adapt
  • 20. MASSIVE SCALE SOCIAL LEARNING Enabling effective conversations for learning At levels of action (about activities) and description (about concepts) For hundreds of thousands of people From many cultures Conversations for learning
  • 21. 21
  • 23. PAGE 23 A visible and easy to follow structure and progress VISIBLE LEARNING Courses are made up of 6-8 weeks Weeks run Mon-Sun and have a title telling you what you’re going to learn Weeks are made up of activities An activity is a set of steps with a clear learning objective Activities are made up of steps A step could be an article, video, discussion, test, quiz, assignment…
  • 26. Practical activity linked to conversation LEARNING THROUGH ACTIVITY
  • 28. 270,000 learners From around the world For many, their first time learning online 35% contributed to discussions 25% on mobile devices
  • 34. PAGE 34 Apply methods from social networking to manage the massive-scale conversations SOCIAL NETWORK METHODS Replies Likes FilteringFollowing
  • 35. Learner • demonstrates understanding • proposes solutions to problems Learner • acts to develop models • acts to solve problems Partner • demonstrates understanding • elaborates solutions to problems Partner • acts to develop models • helps to solve problems Level of descriptions Level of actions Shared medium • enables learners and partners to represent arguments and reach agreements Shared medium • enables learners and partners to access information, develop models and solve problems ‘how?’ questions and responses ‘why?’ questions and responses offering conceptions and explanations proposing goals and modifying actions reflect adapt reflect adapt Discussions linked to content Peer review Exercise steps
  • 37. PAGE 37 DEMOGRAPHIC PROFILE FutureLearn is attracting a high proportion of female learners and an even spread of age groups 61% Female 39% Male Age in Years 0% 5% 10% 15% 20% 25% Under 18 years old 18 - 25 years old 26 - 35 years old 36 - 45 years old 46 - 55 years old 56 - 65 years old Over 66 years old Data from Pre-Course Survey January 2015
  • 38. 40% 2.6m Joiners Someone who signed up for the course. 84% Active Learners Learners who marked steps as complete 43% Returning Learners Learners who marked steps as complete in more than one week 23% Fully Participating Learners Learners who marked the majority of steps as complete including all of the assessments Learners who make comments 52% Learners Joiners who viewed at least one step of the course 15
  • 39. Data provided by FutureLearn from all 51 courses starting between 29 July 2013 and 1 December 2014, lasting 5 weeks or more, and offering tests. Coursera: N. Gillani, R. Eynon, Communication Patterns in Massively Open Online Courses. The Internet and Higher Ed 23, 18-26 (2014). EdX: A.D. Ho et al., HarvardX and MITx: “The first Year of Open Online Courses” (Working paper no. 1, HarvardX and MITx, Cambridge, MA, 2014). Edinburgh Coursera data provided by University of Edinburgh for 22 Coursera courses to 1st March 2015 COMPARISON WITH OTHER PLATFORMS FutureLearn data 2013-2014 for courses of 5 weeks or longer, with tests
  • 40. The importance of responsive design ANYTIME LEARNING Learning for people’s lives While desktop users still make up the majority of our learners, tablet usage increases in the evenings, and mobile access remains constant through the day. Mon Tues Wed SatThur Fri Sun 12pm 12pm 12pm 12pm 12pm 12pm 12pm Time Visits Desktop Tablet Mobile
  • 41. Video duration vs session exit rate ANALYTICS FOR LEARNING DESIGN Short videos retain learners Our goal is for steps to take no longer than 20 minutes. When videos last beyond 10 minutes, learners start to exit the site. Video Length Exit% 0 10 20 30 40 60 20 80
  • 42. Duration of peer review assignment vs length of assignment ANALYTICS FOR PLATFORM DEVELOPMENT Looking for patterns Most assignments are around the guide length of 200 words. Some assignments are very short (0- 10 words) and can be ignored for review. Some assignments take less than a minute between first view and submission, but are up to 1000 words – suggests these learners copy and paste.
  • 43. I am writing to you from the Medecins Sans Frontieres Bo-Ebola Treatment Centre in Sierra Leone. As an expat doctor, I have found your Course on "Ebola In Context" from the London School of Tropical Medicine and Hygiene to be excellent. Our National Staff, who are local Sierra Leone Nurses and Clinical Officers have enrolled in the course on their mobile phones, however because internet is poor or not available, they have been unable to attend the course/stream videos or download. In turn, with the help of MSF, I have been able to download the videos, and articles, and together in a group of around 40 people, we have completed your course. Courses make a real difference LEARNER FEEDBACK Sincerely, Keri Cohn, MD, MPH, DTMH Expatriate Responsible Doctor Bo-Ebola Treatment Center, Sierra Leone Medecins Sans Frontieres- OCA- Amsterdam
  • 44. Learning as conversation (Pask, Laurillard) MASSIVE SCALE SOCIAL LEARNING Learner • demonstrates understanding • proposes solutions to problems Learner • acts to develop models • acts to solve problems Educator • demonstrates understanding • elaborates solutions to problems Educator • acts to develop models • helps to solve problems Level of descriptions Level of actions Shared medium • enables learners and partners to represent arguments and reach agreements Shared medium • enables learners and partners to access information, develop models and solve problems ‘how?’ questions and responses ‘why?’ questions and responses offering conceptions and explanations proposing goals and modifying actions reflect adapt reflect adapt Discussions linked to content Peer review Analytics for learning design Exercise steps
  • 45. Learning as conversation (Pask, Laurillard) MASSIVE SCALE SOCIAL LEARNING Learner • demonstrates understanding • proposes solutions to problems Learner • acts to develop models • acts to solve problems Partner • demonstrates understanding • elaborates solutions to problems Partner • acts to develop models • helps to solve problems Level of descriptions Level of actions Shared medium • enables learners and partners to represent arguments and reach agreements Shared medium • enables learners and partners to access information, develop models and solve problems ‘how?’ questions and responses ‘why?’ questions and responses offering conceptions and explanations proposing goals and modifying actions reflect adapt reflect adaptDiscussions linked to content Peer review Analytics for learning designSocial annotation Group learning Peer assessment Exercise steps ArgueGraph
  • 46. MOOCS How do we design successful open learning at massive scale? Massive scale open courses Pedagogies that improve with scale Connected with insightful analytics

Editor's Notes

  • #4: UK Partners – not including specialist institutions
  • #5: International partners small map
  • #6: Specialist Institutions
  • #39: We have a long way to go but are learning and our key metrics are getting better
  • #40: Courseras – data from a single course on Business Strategy Coursera learners: Registrants who “logged into the course’s website at least once” active learners - Learners who “viewed or downloaded at least one of the lecture segments” Social learners: Learners who “created at least one post or comment in the online discussion forums”