Social Media and Technical Communication: A Course in Progress
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The document outlines a course in progress titled 'Social Media and Technical Communication' aimed at developing skills for technical communicators in the context of social media. It describes the course's objectives, methodology, and potential constraints while highlighting the relevance of emerging technologies. The course is intended to be flexible and shareable for broader educational use.
Social Media and Technical Communication: A Course in Progress
- 1. SOCIAL MEDIA and TECHNICAL COMMUNICATION A Course in Progress By Jennifer Riehle ENG 675 | Spring 2011 | April 26th, 2011
- 2. PREVIEW • Opportunity • Objectives • Constraints • Methodology • Rhetorical Strategy • Results • Review ENG 675 | Spring 2011 April 26th, 2011
- 3. OPPORTUNITY The emergence of social media has created new jobs for technical communicators ‣ Interestin a course on social media and emerging technologies ‣ Currentlyoffered but timeline for permanent implementation is limited ENG 675 | Spring 2011 April 26th, 2011
- 4. OBJECTIVES • Research similar courses • Develop a course that considers the use of social media from a technical communication perspective • Build in flexibility for study of emerging technologies • Make the course content available to others ENG 675 | Spring 2011 April 26th, 2011
- 5. CONSTRAINTS TIME Stefan
- 6. CONSTRAINTS • Time: the research • Time: the lesson plans • Time: staying relevant • Personal background ENG 675 | Spring 2011 April 26th, 2011
- 7. METHODOLOGY • Research • Reading • Planning • Creating ENG 675 | Spring 2011 April 26th, 2011
- 8. methodology: RESEARCH • Indiana University • Bowling Green University • University of Massachusetts • Clemson University • Kansas University • Minnesota State University • University of Central Florida ENG 675 | Spring 2011 April 26th, 2011
- 9. methodology: RESEARCH • Indiana University • Bowling Green University • University of Massachusetts • Clemson University • Kansas University • Minnesota State University • University of Central Florida ENG 675 | Spring 2011 April 26th, 2011
- 10. methodology: RESEARCH • Indiana University • Bowling Green University • University of Massachusetts • Clemson University • Kansas University • Minnesota State University • University of Central Florida • NC State University ENG 675 | Spring 2011 April 26th, 2011
- 11. methodology: READING Engage: The Complete Guide for Brands and Businesses to Build, Cultivate and Measure Success in the New Web Brian Solis Conversation and Community: The Social Web for Documentation Anne Gentle Letting Go of the Words: Writing Web Content that Works Janice (Ginny) Reddish Designing Social Interfaces: Principles, Patterns and Practices for Improving the User Experience Christian Crumlish and Erin Malone The Yahoo Style Guide: the Ultimate Sourcebook for Writing, Editing, and Creating Content for the Web ENG 675 | Spring 2011 April 26th, 2011
- 12. methodology: PLANNING • Tying readings to in-class discussion • Getting the students to write • Finding time for presentations • Keeping the content relevant ENG 675 | Spring 2011 April 26th, 2011
- 13. methodology: CREATING • The website • The syllabus • Writing the lesson plans Stefan
- 14. RHETORICAL STRATEGIES • Course content ‣ Online ethics and privacy issues ‣ Managing employees and management ‣ Evaluating and writing for your audience ENG 675 | Spring 2011 April 26th, 2011
- 15. RHETORICAL STRATEGIES • Course organization ‣ Canons of Rhetoric - Arrangement ENG 675 | Spring 2011 April 26th, 2011
- 16. RHETORICAL STRATEGIES • Project delivery via WordPress ‣ Immediacy of related information ‣ Using the public sphere ‣ Ethos ENG 675 | Spring 2011 April 26th, 2011
- 17. RESULTS ENG 675 | Spring 2011 April 26th, 2011
- 18. RESULTS • Shared work with others ‣ Schools who indicated interested ‣ Dr. Gretchen Perbix, Minnesota State University ‣ Dr. Richard Waters, NC State University • Hope to see some of my work used in the creation of a permanent course ENG 675 | Spring 2011 April 26th, 2011
- 19. REVIEW • New technologies mean new opportunities for technical communicators • Course designed to fill a need and still be flexible for future technologies • Content to be shared with others ENG 675 | Spring 2011 April 26th, 2011
- 20. with gratitude... • Dr. Stan Dicks • Dr. Brad Mehlenbacher • John Martin • Sarah McKone • The NCSU Tech Comm Community Stefan
- 21. Questions? Visit the project site at http://jenreally.com/675project/ Stefan