Soft age 6 service modules
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SoftAge is a document management company founded in 1994 that processes 400,000 documents per day across India. It has processed over 300 million files, stores 900 million documents in warehouses, and employs over 9,000 people across 72 offices and warehouses. SoftAge provides end-to-end document management services for telecom companies, financial institutions, banks, and the government. It has a $25 million annual turnover and is ISO 9000:2008 certified. SoftAge has expertise in collecting, auditing, scanning, data entry, storing, and retrieving large volumes of documents.
Soft age 6 service modules
- 1. Rated as Best Medium Enterprise-2011 in IT/ITes by D&B and Axis Bank SoftAge
- 2. About Us SoftAge : Facts and figures Founded in 1994 and got its Limited status in year 2000 Core competency: Document Management Services Expertise: End to end Document Mgmt solution for Telecom Processes 400,000 documents per day across India Processed over 300 Million files till date 900 Million documents stored in warehouses Employee strength: 9000 plus Operations from 72 Hub Offices and Document Warehouses Industry served: Telecom, Financial Institutions, Banks & Govt Turnover: $ 25 Million ISO 9000:2008 Certified and member NASSCOM & PRISM Intl. Rated as Best Medium Enterprise-2011 in IT/ITes by D&B and Axis Bank Global presence: India, UAE, Kenya SoftAge
- 3. Process When talking about Document Management Services at SoftAge, it could be broadly divided into six modules: SoftAge
- 4. Collection Start Collection from Point of Document collection from client Sale/ Client site or client point of sales Rejected First level of Audit of documents as per stipulated norms First level Audit Incomplete or objectionable documents handed back Accepted Delivering/courier accepted Maintaining Database documents to Hub Office for Reporting Document sent to HUB Office/ Warehouse SoftAge
- 5. Audit Start Document Receiving & Courier Tracking Document receiving at Hub Office Courier tracking Reconciliation of Documents Reconciliation of documents Rejected Second Level Audit and Documents Verification Audit Documents handed over for data entry/scanning/storage/client Accepted Reconciliation of Documents Maintaining Database for Reporting Handed over for data entry/scanning/storage/client SoftAge
- 6. Scanning Start Bar coding & Preparation for Scanning Document Bar Coding Preparation for scanning Scanning and Indexing Scanning of documents Rejected Indexing of images Quality Quality monitoring Monitoring Image uploading on server Accepted Documents handed over for data Images Uploading entry/storage/client Maintaining Database for Reporting Handed over for data entry/scanning/storage/ client SoftAge
- 7. Data Entry Start Data Entry Data entry Digital Transcription Data Audit Rejected Data Audit Quality monitoring Quality Monitoring Data delivery/uploading Accepted Generate customized reports Data Uploading / Documents handed over for Delivery storage or to client Maintaining Database for Reporting http://119.115.119.66.130/sublimedemo Handed over for storage/client SoftAge
- 8. Storage Start Receiving & Receiving and reconciliation of Reconciliation documents Sorting and packaging of Storing & Packaging documents Allocation of carton number and Allocation and carton barcode number & Barcode Allocation of storage location Allocation of Storage Maintaining Database Location Maintaining Database for Reporting SoftAge
- 9. Retrieval Start Request for Retrieval Receiving retrieval request for : Legal purposes Searching database Regulatory Query purposes Accepted Bulk retrieval for any reason Timer is set Locating the document Searching the database at the time of Locating Document Updating database & document hand over. Retrieving Document Document delivery Updating Database Document receiving Delivering to requester Placing at original place & Updating database SoftAge
- 10. Why SoftAge? Sound and tested verification - digitization – archival & retrieval process Expertise of 10 years in telecom Document Management Up to the mark technology/software Capable of handling high volume data Capacity of handling fluctuation in volume Checks and controls at every level Reliable document management partner SoftAge
- 11. Q&A Session SoftAge
- 12. Thank you ! Email at : yasin@softageindia.com Website www.softageindia.com SoftAge
- 13. SoftAge