Softhis e-commerce platform
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Softhis Loyalty eCommerce is a flexible platform that allows companies to implement loyalty programs and reward loyal customers. It integrates with existing loyalty systems and payment solutions. Key features include flexibility to support various loyalty programs, promotions, marketing automation, and performance optimization. Softhis has implemented the platform for clients in Poland since 2014.
Softhis e-commerce platform
- 2. About us Since 2005 Softhis is offering dedicated implementations: web applications, CRM, ERP, workflow solutions, e-signature, mobile applications and user interface design. Softhis cooperates with Group for Engineering of Intelligent Systems and Technologies at University of Science and Technology in Cracow. We are the patron of Polish Association of Artificial Intelligence. Member of e-Commerce Poland. In annual Deloitte Technology Fast50 CE ranking, which gathers fastest growing innovative technology companies Softhis came 1st in Poland and 3rd in Central Europe in 2013.
- 3. Loyalty eCommerce Product Loyalty eCommerce is a platform for business that goes beyond the standard framework of B2B and B2C sales with actively rewarding loyal customers through a system of points or bonus. The product is designed for companies with a loyalty program or want to implement it to sales channels. The basic platform assumption is high flexibility joined with exchange mechanisms of loyalty points for goods with the possibility of cash payment. The combination of these features allows program participants to independently decide to dispose of their own cash points and maximizing profits for the benefit of both parties. More softhis.com
- 4. The most important feature of Softhis Loyalty eCommerce is its preparedness to support loyalty systems. The platform has been designed for clients needing implementation of a product which will work with the existing loyalty system or allow its introduction. The basic features of the product: • Flexibility- API and integrations. • Combined payments- points and cash. • Promotion- Multi-leveled and targeted. • Marketing automation. • Efficiency. • Integration flexibility. Online sklep.payback.pl Client Loyalty Partner Polska Sp. z o.o. Integrations I technologies Java, HTML5, EmberJS, Integracje z zewnętrznymi systemami dostawców Finished October 2014 Loyalty system Functions: Softhis e-commerce
- 5. Implementation of e-commerce platform is always connected with the necessity of integration with an existing infrastructure. In case of loyalty solutions, the situation is even more complex since they often cooperate with multiple rewards suppliers and function within expanded partner networks. The most common problem to solve is to combine the complex partner network with individual preferences regarding terms of logistics and offers. Softhis Loyalty eCommerce allows the number of integrations: • Extended API allows a flexible approach to the existing infrastructure and architecture. • Integration with systems supporting loyalty programs and clearing points. Operating even on external databases. • Integration with suppliers of the rewards. Possibility of attaching number of warehouses in a manner transparent for users. • Combining rewards catalogues from multiple partners associated in the loyalty system into a coherent whole Integration flexibility Funkcje: Softhis e-commerce Online sklep.payback.pl Client Loyalty Partner Polska Sp. z o.o. Integrations I technologies Java, HTML5, EmberJS, Integracje z zewnętrznymi systemami dostawców Finished October 2014
- 6. Softhis Loyalty eCommerce is also a powerful tool for creating promotions without which e-commerce loyalty can not do. The platform is equipped with a number of promotional opportunities that can be combined at different levels. The idea behind the creation of this module was to maximize the promotional opportunities and minimizing restrictions. • Targeting the promotion of the loyalty card numbers, and owned by the user the number of points. • Determination of promotion for all product groups, for selected products and even for a selected number of products from all inventory. • Multiplicity benefit from the promotion for customers who meet the given criteria. • Determining the specific value of payments in cash and reward points. • Cross selling - bond mutual complementary products and suggestions. Promotions Funkcje: Softhis e-commerce Online sklep.payback.pl Client Loyalty Partner Polska Sp. z o.o. Integrations I technologies Java, HTML5, EmberJS, Integracje z zewnętrznymi systemami dostawców Finished October 2014
- 7. Softhis Loyalty eCommerce allows users to purchase rewards directly- for cash. User who haven’t collected sufficient number of points can, at any time, receive the reward by paying appropriate amount in currency. • Possibility to individually decide about the amount of points redeemed for rewards and/or supplementary cash payment. • Maximizing sales by setting no limits in purchasing rewards for cash. • Maximizing profits by sharing information about cash purchases with users. • Registry of transactions, reports, statements and settlements between operator and its partners. • Call center panel for customer service. • Integration with electronic payment systems. Settlement Funkcje: Softhis e-commerce Online sklep.payback.pl Client Loyalty Partner Polska Sp. z o.o. Integrations I technologies Java, HTML5, EmberJS, Integracje z zewnętrznymi systemami dostawców Finished October 2014
- 8. Ecommerce is also the analysis of consumers and their behavior, maintaining relationships and coherent strategy to reach out to customers in order to maximize profits. Developing Softhis Loyalty eCommerce we took care of aspects connected with actions analysis, which translate into conversion. • Integrations with marketing automation tools e.g. SALESManago. • Increasing conversion by automatic e-mail reminders. • Integration with systems of text message notifications. • Analysis of website traffic. Marketing automation Funkcje: Softhis e-commerce Online sklep.payback.pl Client Loyalty Partner Polska Sp. z o.o. Integrations I technologies Java, HTML5, EmberJS, Integracje z zewnętrznymi systemami dostawców Finished October 2014
- 9. Availability of eCommerce platforms is one of the key issue in the industry. Softhis Loyalty eCommerce is an optimized platform, tested both in a laboratory and in practice. Its performance has been proved by our customers providing stable operation during peak sales periods. • Over 1000 concurrent users per second- over 3.600.000 users per hour. • JAVA Enterprise as the basis of the application and quality assurance. • Application designed for deployment on individual servers, cloud solutions, and distributed architecture. • Scalable and Modular Architecture. • Optimization minimizing hardware requirements: • For 100 users per second– server 4 core, 8 GB RAM • For 500 users per second – server 8 core 16 GB RAM • For 1000 users per second – server 16 core, 24GB RAM Performance Funkcje: Softhis e-commerce Online sklep.payback.pl Client Loyalty Partner Polska Sp. z o.o. Integrations I technologies Java, HTML5, EmberJS, Integracje z zewnętrznymi systemami dostawców Finished October 2014
- 10. Softhis Loyalty eCommerce: payment for licence and implementation. : • 900 Euros / per month • Implementation cost depends on client individual business needs Pricing Funkcje: Softhis e-commerce Online sklep.payback.pl Client Loyalty Partner Polska Sp. z o.o. Integrations I technologies Java, HTML5, EmberJS, Integracje z zewnętrznymi systemami dostawców Finished October 2014
- 11. Case study: Softhis e-commerce
- 12. Personal contact Jakub Szymonik Business Analyst Mobile: +48 784 956 840 js@softhis.com Fabryczna 20 A, 31-553 Cracow Tel.: +48 12 350 55 55 office@softhis.com You’re kindly invited.