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Steve Guengerich
June 30, 2012
2012年6月30日
How to Identify a Lean Startup
    如何定义精益创业
11 727 20
58   new product ideas to get 1 successful
     product


58   个新产品的想法只为获得一个成功
     的产品。
66%   change their original plans
      drastically



66%
      大幅改变原来的计划。
Lean Startup Machine Shanghai 2012 - Introduction to Lean Startup: Steve Guengerich - Appconomy
Not a better Plan A
But a path to a plan that works.

没有更好的计划,
但是有一个可行路径的计划。
Lean Startup is a rigorous process for iterating
from a Plan A to a plan that works

精益创业是个重复从计划到可行计划的严谨
过程。
Agenda 议程
1. What is a Lean Startup? 什么是精益创业?
2. What does a Lean Startup look like? 精益创
   业是什么样子?
3. How can you use Lean to define and measure
   progress? 您如何使用精益来定义与衡量过
   程?
New Idea “Stages of Adoption”
     新理念 “采用阶段”
• Ignored 忽视
• Misunderstood 误解
• Obvious – now and before 显而易见-目前和
  以前
We are Lean because…
          我们精益因为…
• we got a great deal on our furniture…
我们买物美价廉的家具…
We are Lean because…
          我们精益因为…
• we got a great deal on our furniture…
我们买物美价廉的家具…
• we surveyed all our customers and found
  that…
我们调查了所有的顾客,发现…
We are Lean because…
         我们精益因为…
• we got a great deal on our furniture…
我们买物美价廉的家具…
• we surveyed all our customers and found
  that…
我们调查了所有的顾客,发现…
• we’ve implemented continuous deployment…
我们已经执行了不断地部署…
A Lean Startup is about speed
      精益创业就是关于速度
Startups that succeed are those that manage to
iterate enough times before running out of
resources.

创业的成功是管理资源耗尽之前能有足够时
间重复。
           - Eric Ries
A Lean Startup is about focus
    精益创业就是关于专注重点
Focus on the right actions that are important to
the startup, and ignore the rest.

创业最重要的是专注于准确的行动,其他都
不重要。
Characteristics of a Lean Startup
       精益创业的特性
Business Model vs. Business Plan
    商业模式 vs. 商业计划
Business model hypothesis
          商业模式假设
1. What is the problem I’m solving? 我解决的
   问题是什么?
2. Who is the customer? 顾客是谁?
3. How – business model 如何 – 商业模式
Lean Startup canvas
Problem           Solution            Unique      Unfair    Customer
                                      Value       Advantage Segments
                                      Proposition
Top 3 problems    Top 3 features                         Can’t be easily  Target customers
                                      Single, compelling copied or bought
                                      clear message
                  Key                 that states why    Channels
                                      you are different
                  Activity            and worth buying
                  Activity that                         Path to
                  drives retention/                     customers
                  revenue
Cost Structure                                 Revenue Streams
Customer acquisition costs                     Revenue model
Distribution costs                             Life time value
Hosting                                        Revenue
People, etc.                                   Gross margin
精益创业样板
问题       解决        独特价值       不公平的     顾客区隔
                   论点         优势
         前三个特点
前三个问题                         无法轻易被复   目标顾客
                   单一、令人信服    制或购买
                   的明确信息说明
         主要活动      你为什么不同并    管道
                   值得购买

         为保留/收入的              往顾客的路径
         活动


成本结构                   收入来源
获得顾客成本                 收入模式
销售通路成本                 终生价值
托管                     收入
人事等等。                  毛利率
Validate Problem / Solution Fit
   验证问题/适合解决方案

Problem/solution          Product/market                Scale 规模
fit 问题/适合解                fit 产品/适合市
决方案                       场




                   Do I have a problem worth solving?
                   有没有值得我去解决的问题?
Problem/Solution Fit - Lean Canvas
P                 S                   UVP               UA               CS


Top 3 problems    Top 3 features      Single, compelling Can’t be easily  Target
                                      clear message      copied or bought customers
                                      that states why
                  KA                  you are different CH
                                      and worth buying


                  Activity that                         Path to
                  drives retention/                     customers
                  revenue
C$                                             R$
Customer acquisition costs                     Revenue model
Distribution costs                             Life time value
Hosting                                        Revenue
People, etc.                                   Gross margin
Achieve Product / Market Fit
     实现产品 / 适合市场

Problem/solution           Product/market        Scale
fit                        fit




           Have I built something people want?
           我是否创建了人们想要的东西?
Product development gets in the way of learning
           获得产品开发的学习方式
                                                     Most learning happens
Some learning 少数学习                                   here 大多数学习在此
                                                     出现




Requirements    Development             QA                 Release
要求              开发                      质量保证               发行




                              Very little learning
                              极少数学习
Involve customers throughout product dev
         顾客参与整个产品开发


 Requirements         Continuous                Release
 要求                   Deployment                发行
                      不断地部署




          Customer                 Customer
          Discovery                Validation
          顾客发现                     顾客验证
Product/Market Fit - Lean Canvas
P                 S                 UVP                 UA               CS


Top 3 problems    Top 3 features    Single,             Can’t be easily  Target customers
                                    compelling clear    copied or bought
                                    message that
                  KA                states why you      CH
                                    are different and
                                    worth buying
                  Activity that                         Path to
                  drives revenue/                       customers
                  retention
C$                                            R$
Customer acquisition costs                    Revenue model
Distribution costs                            Life time value
Hosting                                       Revenue
People, etc.                                  Gross margin
Scale - Lean Canvas
P                 S                 UVP               UA                 CS


Top 3 problems    Top 3 features    Single, compelling Can’t be easily   Target customers
                                    clear message      copied / bought
                                    that states why
                  KA                you are different CH
                                    and worth buying


                  Activity that                       Path to
                  drives revenue/                     customers
                  retention
C$                                           R$
Customer acquisition costs                   Revenue model
Distribution costs                           Life time value
Hosting                                      Revenue
People, etc.                                 Gross margin
After Product / Market Fit
                 后产品 / 适合市场

Problem/solution        Product/market     Scale
fit                     fit




        Validated learning 验证学习          Growth 发展




               Pivots 中心点                Optimizations
                                         优化
Start with what matters
               从最重要的先开始
P            S            UVP        UA   CS
             Feature #1
             Feature #2
             Feature #3
Problem #1   特点 #1                        Founders
Problem #2   特点 #2                        Marketers
Problem #3   特点 #3
                                          创始人
问题 #1        KA                      CH   营销人员
问题 #2
问题 #3




C$                              R$
But also tackle the riskiest part
          但也处理最危险的部分
P            S            UVP            UA                CS
                                         Something that
                                         can’t be copied
Problem #1   Feature #1                  or bought         Founders
Problem #2   Feature #2                  无法轻易被复            Marketers
Problem #3   Feature #3                  制或购买

             KA                          CH   Personal
                                              authority
                                              Website
                                              个人
                                              权力
                                              网站

C$                              R$
                                Subscription model: $49 / mo.
                                订阅模式: 每月$49
Formulate falsifiable hypotheses
                 规划可证伪的假设


Leap of Faith: Being known as an “expert” will drive early adopters
          坚信: 被称为“专家”将推动早期采用者




       Hypothesis: Blog post will drive > 100 early sign-ups
         假设: 博客文章将推动大于一百个早期注册
Build accessible dashboards
CH Personal authority will drive early adopters

Hypothesis                                  Metrics                Week 1 Week 2
Blog post will drive > 100 early sign-ups   Number of teaser       72          20
                                            page sign-ups
Conduct 30-50 customer interviews within Number of customer 5                  9
4 weeks                                  interviews


CS Early adopters will primarily be pre-product/market fit companies

Hypothesis                                  Metrics                Week 1 Week 2
80% of early adopters will be founders      Percentage of          4/5          6/9
                                            interviewees that fit this description

P    Problem fit
Hypothesis                                  Metrics                Week 1 Week 2
80% of early adopters will vote problem     Number of must-      3/3        7/9
as must-have                                have votes from customer interviews
建立易理解的仪表板
CH 个人权力将推动早期采用者

假设                    度量       第一周            第二周

博客文章将推动大于一百个早期注册     测试登录页数量   72             20

4个星期内进行30到50个顾客访谈     顾客访谈数量       5           9



CS 早期采用者将主要是前期产品/适合市场公司

假设                    度量               第一周         第二周
80% 的早期采用者将是创始人   符合这个描述的受访者之百分比        4/5        6/9


P    适合问题
假设                    度量               第一周         第二周
80% 的早期采用者把投票问题视为必须 来自必须投票受访顾客数量 3/3               7/9
Make the results auditable
   结果是可审计的
Run board meetings in a lessons learned format
   以经验教训的形式来运作董事会会议
Steve Guengerich
    SteveG@appconomy.com
@sguengerich on Weibo and Twitter




        Thanks 感谢!

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Lean Startup Machine Shanghai 2012 - Introduction to Lean Startup: Steve Guengerich - Appconomy

  • 1. Steve Guengerich June 30, 2012 2012年6月30日
  • 2. How to Identify a Lean Startup 如何定义精益创业
  • 4. 58 new product ideas to get 1 successful product 58 个新产品的想法只为获得一个成功 的产品。
  • 5. 66% change their original plans drastically 66% 大幅改变原来的计划。
  • 7. Not a better Plan A But a path to a plan that works. 没有更好的计划, 但是有一个可行路径的计划。
  • 8. Lean Startup is a rigorous process for iterating from a Plan A to a plan that works 精益创业是个重复从计划到可行计划的严谨 过程。
  • 9. Agenda 议程 1. What is a Lean Startup? 什么是精益创业? 2. What does a Lean Startup look like? 精益创 业是什么样子? 3. How can you use Lean to define and measure progress? 您如何使用精益来定义与衡量过 程?
  • 10. New Idea “Stages of Adoption” 新理念 “采用阶段” • Ignored 忽视 • Misunderstood 误解 • Obvious – now and before 显而易见-目前和 以前
  • 11. We are Lean because… 我们精益因为… • we got a great deal on our furniture… 我们买物美价廉的家具…
  • 12. We are Lean because… 我们精益因为… • we got a great deal on our furniture… 我们买物美价廉的家具… • we surveyed all our customers and found that… 我们调查了所有的顾客,发现…
  • 13. We are Lean because… 我们精益因为… • we got a great deal on our furniture… 我们买物美价廉的家具… • we surveyed all our customers and found that… 我们调查了所有的顾客,发现… • we’ve implemented continuous deployment… 我们已经执行了不断地部署…
  • 14. A Lean Startup is about speed 精益创业就是关于速度 Startups that succeed are those that manage to iterate enough times before running out of resources. 创业的成功是管理资源耗尽之前能有足够时 间重复。 - Eric Ries
  • 15. A Lean Startup is about focus 精益创业就是关于专注重点 Focus on the right actions that are important to the startup, and ignore the rest. 创业最重要的是专注于准确的行动,其他都 不重要。
  • 16. Characteristics of a Lean Startup 精益创业的特性
  • 17. Business Model vs. Business Plan 商业模式 vs. 商业计划
  • 18. Business model hypothesis 商业模式假设 1. What is the problem I’m solving? 我解决的 问题是什么? 2. Who is the customer? 顾客是谁? 3. How – business model 如何 – 商业模式
  • 19. Lean Startup canvas Problem Solution Unique Unfair Customer Value Advantage Segments Proposition Top 3 problems Top 3 features Can’t be easily Target customers Single, compelling copied or bought clear message Key that states why Channels you are different Activity and worth buying Activity that Path to drives retention/ customers revenue Cost Structure Revenue Streams Customer acquisition costs Revenue model Distribution costs Life time value Hosting Revenue People, etc. Gross margin
  • 20. 精益创业样板 问题 解决 独特价值 不公平的 顾客区隔 论点 优势 前三个特点 前三个问题 无法轻易被复 目标顾客 单一、令人信服 制或购买 的明确信息说明 主要活动 你为什么不同并 管道 值得购买 为保留/收入的 往顾客的路径 活动 成本结构 收入来源 获得顾客成本 收入模式 销售通路成本 终生价值 托管 收入 人事等等。 毛利率
  • 21. Validate Problem / Solution Fit 验证问题/适合解决方案 Problem/solution Product/market Scale 规模 fit 问题/适合解 fit 产品/适合市 决方案 场 Do I have a problem worth solving? 有没有值得我去解决的问题?
  • 22. Problem/Solution Fit - Lean Canvas P S UVP UA CS Top 3 problems Top 3 features Single, compelling Can’t be easily Target clear message copied or bought customers that states why KA you are different CH and worth buying Activity that Path to drives retention/ customers revenue C$ R$ Customer acquisition costs Revenue model Distribution costs Life time value Hosting Revenue People, etc. Gross margin
  • 23. Achieve Product / Market Fit 实现产品 / 适合市场 Problem/solution Product/market Scale fit fit Have I built something people want? 我是否创建了人们想要的东西?
  • 24. Product development gets in the way of learning 获得产品开发的学习方式 Most learning happens Some learning 少数学习 here 大多数学习在此 出现 Requirements Development QA Release 要求 开发 质量保证 发行 Very little learning 极少数学习
  • 25. Involve customers throughout product dev 顾客参与整个产品开发 Requirements Continuous Release 要求 Deployment 发行 不断地部署 Customer Customer Discovery Validation 顾客发现 顾客验证
  • 26. Product/Market Fit - Lean Canvas P S UVP UA CS Top 3 problems Top 3 features Single, Can’t be easily Target customers compelling clear copied or bought message that KA states why you CH are different and worth buying Activity that Path to drives revenue/ customers retention C$ R$ Customer acquisition costs Revenue model Distribution costs Life time value Hosting Revenue People, etc. Gross margin
  • 27. Scale - Lean Canvas P S UVP UA CS Top 3 problems Top 3 features Single, compelling Can’t be easily Target customers clear message copied / bought that states why KA you are different CH and worth buying Activity that Path to drives revenue/ customers retention C$ R$ Customer acquisition costs Revenue model Distribution costs Life time value Hosting Revenue People, etc. Gross margin
  • 28. After Product / Market Fit 后产品 / 适合市场 Problem/solution Product/market Scale fit fit Validated learning 验证学习 Growth 发展 Pivots 中心点 Optimizations 优化
  • 29. Start with what matters 从最重要的先开始 P S UVP UA CS Feature #1 Feature #2 Feature #3 Problem #1 特点 #1 Founders Problem #2 特点 #2 Marketers Problem #3 特点 #3 创始人 问题 #1 KA CH 营销人员 问题 #2 问题 #3 C$ R$
  • 30. But also tackle the riskiest part 但也处理最危险的部分 P S UVP UA CS Something that can’t be copied Problem #1 Feature #1 or bought Founders Problem #2 Feature #2 无法轻易被复 Marketers Problem #3 Feature #3 制或购买 KA CH Personal authority Website 个人 权力 网站 C$ R$ Subscription model: $49 / mo. 订阅模式: 每月$49
  • 31. Formulate falsifiable hypotheses 规划可证伪的假设 Leap of Faith: Being known as an “expert” will drive early adopters 坚信: 被称为“专家”将推动早期采用者 Hypothesis: Blog post will drive > 100 early sign-ups 假设: 博客文章将推动大于一百个早期注册
  • 32. Build accessible dashboards CH Personal authority will drive early adopters Hypothesis Metrics Week 1 Week 2 Blog post will drive > 100 early sign-ups Number of teaser 72 20 page sign-ups Conduct 30-50 customer interviews within Number of customer 5 9 4 weeks interviews CS Early adopters will primarily be pre-product/market fit companies Hypothesis Metrics Week 1 Week 2 80% of early adopters will be founders Percentage of 4/5 6/9 interviewees that fit this description P Problem fit Hypothesis Metrics Week 1 Week 2 80% of early adopters will vote problem Number of must- 3/3 7/9 as must-have have votes from customer interviews
  • 33. 建立易理解的仪表板 CH 个人权力将推动早期采用者 假设 度量 第一周 第二周 博客文章将推动大于一百个早期注册 测试登录页数量 72 20 4个星期内进行30到50个顾客访谈 顾客访谈数量 5 9 CS 早期采用者将主要是前期产品/适合市场公司 假设 度量 第一周 第二周 80% 的早期采用者将是创始人 符合这个描述的受访者之百分比 4/5 6/9 P 适合问题 假设 度量 第一周 第二周 80% 的早期采用者把投票问题视为必须 来自必须投票受访顾客数量 3/3 7/9
  • 34. Make the results auditable 结果是可审计的
  • 35. Run board meetings in a lessons learned format 以经验教训的形式来运作董事会会议
  • 36. Steve Guengerich SteveG@appconomy.com @sguengerich on Weibo and Twitter Thanks 感谢!