SSSC Prototyping Workshop
- 1. 17/09/2012 © 100%Open 2011 1 Workforce of the Future Prototyping Workshop, 17/18 Sept 2012
- 2. 17 September 2012 © 100%Open 2012 2 Why are we here? Collaborative innovation Longer term thinking Individuals influencing future policy, processes and practice Better outcomes
- 3. 17 September 2012 © 100%Open 2012 3 Objective • At this event we will together agree and develop 5-8 new prototype services that address some or all of the four big workforce challenges that we identified in the explore phase • 20 ideas for the prototypes have been sourced through 100open.ideascale.com.
- 4. 17 September 2012 © 100%Open 2012 4 Four interesting questions 1. How can we demonstrate the difference that social services make? 2. What can social service workers do to better involve communities to prevent problems and find solutions? 3. How do we equip social service workers to provide truly person-centred services? 4. What can be done to work collaboratively with other professions without losing the unique contribution that social services bring?
- 5. 17 September 2012 © 100%Open 2012 5 Workforce of the Future Crowdsourcing website
- 6. 17 September 2012 © 100%Open 2012 6 Highly engaged community • Community of 649 users • 107 ideas • 1589 votes • 680 comments • 10% of you here today!
- 7. 01/08/2012 © 100%Open 2012 7 100%Open core process Explore Extract Enact Define Interesting Questions, generate Develop the best ideas into investable Create prototypes, embark on the many viable ideas propositions, form partnerships route to market
- 8. 17 September 2012 © 100%Open 2012 8 Objective • These prototypes will have the potential to move to the next phase of Workforce of the Future, in which SSSC and IRISS support project teams to deliver and evaluate pilots • Leading up to another Workforce of the Future event Monday 10th December with the Minister for Children. • The process will conclude in March 2013 with recommendations for ongoing development.
- 9. 17 September 2012 © 100%Open 2012 9 Prototyping workshop agenda - day 1 10:00 Idea briefing 11:00 Team formation 11:15 User personas 12:30 Lunch 13:30 User persona feedback 14:15 Business case breakout 1 15:00 Coffee break 15:30 Business case breakout 2 17:00 Winning ideas 17:30 Close
- 10. 17 September 2012 © 100%Open 2012 10 Meet Steve! #workforceotf http://www.amplified10.co m/workforce-of-the-future/
- 11. 17 September 2012 © 100%Open 2012 11 Idea briefing
- 12. 17 September 2012 © 100%Open 2012 12 Superteam 1 ideas Person centred
- 13. 17 September 2012 © 100%Open 2012 13 Moragc (n/a) Centre person planning- have all individuals input to the care. Have a wide group of people input to shape care as they are the people needing to use the services.
- 14. 17 September 2012 © 100%Open 2012 14 Centre person planning - have all individuals input to the care. Practical Pioneering Productive as the care inspectors then in the true meaning then care would meet don’t concentrate on the of center planning the todays changing needs . practical assistance it most important people would seem only the paper would be involved. work in offices which isn’t what the individual needs in their home or organisation.
- 15. 17 September 2012 © 100%Open 2012 15 Michael Grant (n/a) Dementia Diary A short visual recording to allow a reference to the person diagnosed with Dementia.
- 16. 17 September 2012 © 100%Open 2012 16 Dementia diary Practical Pioneering Productive This can be carried out The recordings would Providing training on the easily by family members greatly improve dementia person and their or a video booth could be training as the effects of life/family history set up either connected the illness would be seen promotes truly person with the health centre or by staff before the centred care as it allows Social Services. individual progesses to the carers to become more later stages of Dementia. empathetic.
- 17. 17 September 2012 © 100%Open 2012 17 Joyce Lorimer Supervision Matters Making supervision outcome-focused and person-centred
- 18. 17 September 2012 © 100%Open 2012 18 Supervision matters Practical Pioneering Productive Supervision must move Reinforces the It would encourage and away from being an relationship between support new ways of administrative function, practitioners and their line thinking and working. this move should generate managers as a learning Being outcome-focused new solutions to and development tool and person-centred must problems. No additional be at the heart of practice. time requirements just a What better way to start change in focus. than in the worker's supervision?
- 19. 17 September 2012 © 100%Open 2012 19 Janis Johnson Communicate using Skype Skype would be a good communication tool. Links me to other agencies within communities
- 20. 17 September 2012 © 100%Open 2012 20 Communicate using Skype Practical Pioneering Productive This would be practical This is not a new idea It is fast and would be because it would be less Skype keeps people in more effective if it links time consuming and touch on a daily basis but me to a childs health would provide a direct link it would be pioneering to visitor or a family social to other social service link agencies together who worker. workers who link with work in the heart of the nurseries. community.
- 21. 17 September 2012 © 100%Open 2012 21 Cherlene O'donnell Link Inductions to the National Occupational Standards For Social Care Staff to be inducted in relation to the NOS.
- 22. 17 September 2012 © 100%Open 2012 22 Link Inductions to the National Occupational Standards Practical Pioneering Productive To know what’s required Create a direct link to the To give staff clear from the onset, be more NOS, and VQ's.It will guidelines on health and aware of holistic increase the standard of social care values right approach. See the person care, workers be more from the start of their and not just the 'task', to reflective. when they come careers. It will give them a have more knowledge and to do their VQ they will good knowledge base of more responsibility already practicing to the the requirements of the therefore will feel more required standard. NCS and SSSC Codes of valued. practice.
- 23. 17 September 2012 © 100%Open 2012 23 Superteam 2 ideas Collaborative working
- 24. 17/09/2012 © 100%Open 2010 24 Lara Burton Develop Skills and Tools to Share Existing Knowledge Effectively. Promote SSKS a platform that provides access to and shares many information and learning materials.
- 25. 17 September 2012 © 100%Open 2012 25 Develop Skills and Tools to Share Existing Knowledge Effectively Practical Pioneering Productive Develop the skills and Social service workers also Join up existing understanding of what become knowledge knowledge and resources resources are available to workers. more effectively. Sharing share knowledge. Use knowledge means we can what we have more avoid duplication and effectively. A pilot project learn from others about would help achieve this. what works.
- 26. 17/09/2012 © 100%Open 2010 26 Billy Swan Common Degree Modules and Shared Induction Foundation modules in professional degree programmes and joint induction upon qualification.
- 27. 17 September 2012 © 100%Open 2012 27 Common Degree Modules and Shared Induction Practical Pioneering Productive It would embed key It would be endorsed by It would break down learning with degree regulatory bodies for perceived barriers and programmes and would different professions and contribute to a shared support the integration be a statement of understanding of the role agenda. commitment to joint of different professionals. working.
- 28. 17/09/2012 © 100%Open 2010 28 Calum Strathie/ Surinder Kaur Collaborating with Service Users Achieving a strengths based, empowering approach through working collaboratively with service users.
- 29. 17 September 2012 © 100%Open 2012 29 Collaborating with Service Users Practical Pioneering Productive This would not require This would revise and If change is the name of additional training or equalise the nature of the the game, and resistance support, but would adapt practitioner/service user to change is commonly what is in place already. It relationship. Places the experienced by is the approach that can service user more practitioners, we need to be changed - learn from centrally and actively in need to consider a truly self, each other and the the change process as strengths-based service user. partners in change. approach.
- 30. 17/09/2012 © 100%Open 2010 30 Donald McKinnon Time Banking Exchanging learning, expertise and knowledge, in and between agencies and communities.
- 31. 17 September 2012 © 100%Open 2012 31 Time Banking Practical Pioneering Productive It builds on existing skill, Not common across the It harnesses and shares fosters co-operation and sector, can be applied in existing skills in the sector shares and exchanges local communities. -every hour given can be learning. exchanged and it builds on co-operation.
- 32. 17/09/2012 © 100%Open 2010 32 Maggie Simpson/Cheryl B Integrating the Early Years Workforce/Recognise skills of Early years workers Early years workers to be fully accepted within the social services workforce /Raise profile of Early years workers and recognise their contribution to multi-disciplinary working
- 33. 17 September 2012 © 100%Open 2012 33 Integrating the Early Years Workforce/Recognise skills of Early years workers Practical Pioneering Productive practical as with so many pioneering as it would productive as they work at of them you can’t afford fully demonstrate the real the start of children's lives not to integrate them extent and value of the and need to be fully social services workforce recognised to allow for transitions to other It would ensure that the services skills of these workers are It would contribute to the valued and utilised. early years framework development Currently the sector is undervalued
- 34. 17 September 2012 © 100%Open 2012 34 Superteam 3 ideas Problem prevention
- 35. 17 September 2012 © 100%Open 2012 35 Francis Scott (n/a) Online National Electronic Rota System One stop rota system that can be used throughout the country adhering to the same national standards
- 36. 17 September 2012 © 100%Open 2012 36 Online National Electronic Rota System Practical Pioneering Productive This problem is endemic There are no specific rota This will save staff within education, social systems that have been spending hours compiling and health care. It would recognised as a standard and altering rotas using free up wasted staff hours barer throughout the present, unstandardised to be used in face to face education and care sector rota systems. practical caring. and could be quality measured against a national standard.
- 37. 17 September 2012 © 100%Open 2012 37 marting (n/a) Living wage Contractual requirement for providers to meet living wage of £7.20 per hour for social care staff.
- 38. 17 September 2012 © 100%Open 2012 38 Living wage Practical Pioneering Productive affords people This idea lifts many social independent study of opportunity to provide for care employees out of implementing Living themselves and their poverty ,recognise Wage policy found more families. complexity and than 80% of employers 50% of employees feel commitment of the believe it had enhanced more willing to implement workforce, rewarding quality of work while changes in working carers in similar way as absenteeism had fallen by practices and require other better paid 25% fewer concessions to effect industries. change
- 39. 17 September 2012 © 100%Open 2012 39 Joyce Lorimer (Wendy Hinnie) Pop up offices Social Workers should be present and visible within the communities they serve.
- 40. 17 September 2012 © 100%Open 2012 40 Pop up offices Practical Pioneering Productive May allow better Moving away from large Puts social workers into preventative work, more offices that are removed in places where people contact with hard to reach every sense from the gather and raises the groups. people we support. public profile of an Better networking and underacknowledged improved relationships profession. within communities.
- 41. 17 September 2012 © 100%Open 2012 41 Isobel McCarthy Ask people who use services Ask for feedback and use it to inform service improvements. It works!
- 42. 17 September 2012 © 100%Open 2012 42 Ask people who use services Practical Pioneering Productive It can be applied to every it is really basic but for People's needs and service. some reason people have expectations change. The stopped doing this. It also more we seek and use allows front line workforce feedback to inform to recognise how they can developments the better directly influence the our services will be. strategic direction.
- 43. 17 September 2012 © 100%Open 2012 43 Suzanne Brander Truly preventative approach Research into brain development and the effects of abuse and neglect. How this can inform practice.
- 44. 17 September 2012 © 100%Open 2012 44 Truly preventative approach Practical Pioneering Productive It could be part of their If research informs policy If the knowledge was PSE sessions which I and from this comes shared in our secondary understand are part of implemented strategies schools young people curriculum already. this could be the key to would become aware of breaking the cycle of their responsibilities in abuse. terms of the brain development and subsequent life chances of their children.
- 45. 17 September 2012 © 100%Open 2012 45 Superteam 4 ideas Demonstrate the difference
- 46. 17/09/2012 © 100%Open 2010 46 claire (n/a) Measurable Outcomes By all services using measurable outcomes, such as Outcomes Star or any other similar model.
- 47. 17 September 2012 © 100%Open 2012 47 Measurable outcomes Practical Pioneering Productive It is simple, easy to train Because different teams Everyone would be for staff, easy for Service are trying to achieve singing from the same Users to access and use different aspects of change songsheet, for possibly the and is demonstrably for the same Service User, first time, ever! It measurable this would join them up! promotes multidisciplinary work, is measurable and owned by the Service Users
- 48. 17/09/2012 © 100%Open 2010 48 Malcolm Christie Social Pedagogy - recapture the joy of what we do? Training that promotes that relationships are the centre of our profession and make life rewarding.
- 49. 17 September 2012 © 100%Open 2012 49 Social Pedagogy-recapture the joy of what we do? Practical Pioneering Productive It is a hands on approach It promotes risk, instead Pedagogy complements which shows and of risk averseness! other theories, styles and demonstrates that we do Questioning modern methods but focuses on not turn up with a set of health and safety e.g the holistic learning, with keys to work we arrive to risks of letting a child 'head, heart and hands'. share the young persons climb a tree are less than 'life space' giving them the the risks to their importance they deserve development if they don't.
- 50. 17/09/2012 © 100%Open 2010 50 Ghael Paterson Industry Chartermark Develop logo to be displayed in care centres illustrating the skilled & regulated workers in situ.
- 51. 17 September 2012 © 100%Open 2012 51 Industry Chartermark Practical Pioneering Productive Easy for service users to Chartermark in industry Pride in practitioners recognise and be familiar use it why not SSSC. knowing they are valued. with.
- 52. 17/09/2012 © 100%Open 2010 52 Yvette Burgess Planning support and charting progress in housing support Better Futures is a system for measuring individual progress and assists in demonstrating impact.
- 53. 17 September 2012 © 100%Open 2012 53 Planning support and charting progress in housing support Practical Pioneering Productive Better Futures has already The range of aspects of life The system provides a way shown itself to be of the system deals with is for individuals to set practical assistance to broad so it can be used measurable targets and a services and those using across a wide variety of straight forward way of them. services and situations. charting change or stability.
- 54. 17/09/2012 © 100%Open 2010 54 Marie Ross In service days In service days throughout the year for all social service workers to come together.
- 55. 17 September 2012 © 100%Open 2012 55 In service days Practical Pioneering Productive This would be practical All staff within each social An opportunity for all because it would be easy service sector have in social service works to to set up. service days/or they work in conjunction with should have. But not all each other. social service workers have certain dates that they all come together.
- 56. 17 September 2012 © 100%Open 2012 56 Team formation Team formation
- 57. 17 September 2012 © 100%Open 2012 57 User personas User personas
- 58. 17 September 2012 © 100%Open 2012 58 Idea briefing
- 59. 17 September 2012 © 100%Open 2012 59 Business case breakout Business case breakout
- 60. 17 September 2012 © 100%Open 2012 60 Business case breakout
- 61. 17 September 2012 © 100%Open 2012 61 Winning ideas Winning ideas
- 62. 17 September 2012 © 100%Open 2012 62 Prototyping workshop agenda – day 2 9:00 Introduction and recap 9:30 Team formation 10:30 User journeys 12:00 User journey present back 12:30 Lunch 13:30 Prototyping breakout 1 14:30 Coffee break 15:00 Prototyping breakout 2 16:00 Present back and judging 17:00 Close
- 63. 17 September 2012 © 100%Open 2012 63 How we will judge the prototypes Practical Pioneering Productive How easy and fast it would it be to How new and different is this Would tackling this brief have a implement a solution to this brief? approach? direct effect on workforce improvement and therefore better outcomes for service users Marks out of 10 Marks out of 10 Marks out of 10
- 64. 17/09/2012 © 100%Open 2011 64 Workforce of the Future Prototyping Workshop, 17/18 Sept 2012