SlideShare a Scribd company logo
Statistics Questionnaire Analysis
E-BANKING CHANEELS
PRESENTED BY
GROUP 7
Fatima Zahoor
Ammara Farooq
Iqra Ameen
Muhammad Gufran
Zain-ul-Abideen
Samad A. Pirzada
 WHAT

IS STATISTICS?
 WHY WE NEED IT?
 TYPES OF STATISTICS
1. DESCRIPTIVE STATISTICS
2. INFERANTIAL STATISTICS
 DATA
 SCALES OF MEASUREMENT
 QUALITATIVE AND QUANTITATIVE DATA
Data
Qualitative Data
Tabular
Methods

•Frequency
Distribution
•Rel. Freq. Dist.
•% Freq. Dist.
•Crosstabulation

Graphical
Methods

•Bar Graph
•Pie Chart

Quantitative Data

Tabular
Methods

Graphical
Methods

•Frequency
Distribution
•Rel. Freq. Dist.
•Cum. Freq. Dist.
•Cum. Rel. Freq.
Distribution
•Crosstabulation

•Dot Plot
•Histogram
•Ogive
•Scatter
Diagram
Describing Data Numerically

Center and Location
Mean

Variation
Range

Weighted Mean
Median
Mode
Percentiles
Quartiles

Variance
Standard Deviation
Coefficient of
Variation
Exploratory Data
 Five number summary
 Smallest value
 Q1, Q2(Median), Q3
 Largest Value
 Relative Location
 Z-score
 Outliers
 Measure of Association
 Co-variance
 Correlation co-efficient
 Relationship from strong to weak

Concepts of Descriptive Statistics in project:
 50 observations & data is collected by filling questioners
from different peoples.
 GENDER
 AGE
 CGPA
 CLASS
 CCL-1=I am comfortable with E-banking.
 CCL-2=E-banking Provides easy way to make
transactions
 CCL-3=I am very much satisfied with E-Banking channels
like ATM Credit Cards, Online transaction etc.
 CCL-4=I feel E-banking is easy to use.
 CCL-5=I think E-banking is user friendly.
 CCL-6=E-Banking Help in my Daily transactions.
GENDER
This is first part of questionnaire. It is to check whether the respondent is male or female.
Following data is collected on Gender.

Frequencies

Gender
Relative Frequency
Frequency Percent

Valid Percent

Male

26

52.0

52.0

Female

24

48.0

48.0

Total

50

100.0

100.0

Cumulative Percent
.52
.48

1

52.0
100.0
Statistics Questionnaire Analysis
 Mean

is 1.48.
 Geometric mean 1.3947
 Harmonic mean 1.3158
 Median is 1.00
 Mode is 1
 Std. deviation is 0.50467
 Variance 0.255
 Range 1
 Inter quartile range 1
 Percentile 25, 50 & 75 are 1,1 and 2
 Coefficient of variance 34%
We see no outlier exist because no value is lesser than -3 and no value is greater than +3.

Z1=

Z9 =

Z25=

Z33=

Z41=

Z49=

2.33

Z17=
-0.66

0.34

-0.66

-0.66

0.34

-0.66

Z2=

Z10=

Z18=

Z26=

Z34=

Z42=

Z50=

0.34

-1.66

-0.66

2.33

0.34

0.34

0.34

Z3=

Z11 =

Z19=

Z27=

Z35=

Z43=

0.34

0.34

0.34

0.34

0.34

-1.66

Z4=

Z12=

Z20=

Z28=

Z36=

Z44=

-0.66

-0.66

0.34

0.34

0.34

-0.66

Z5=

Z13=

Z21=

Z29=

Z37=

Z45=

0.34

0.34

0.34

2.33

-1.66

0.34

Z6=

Z14=

Z22=

Z30=

Z38=

Z46=

0.34

-0.66

0.34

-1.66

Z7=

Z15=

Z23=

Z31=

Z39=

Z47=

0.34

-0.66

-1.66

-0.66

-0.66

0.34

Z8=

Z16=

Z24=

Z32=

Z40=

Z48=

1.34

0.34

-1.66

-0.66

-0.66

0.34
Age
This is the 2ndpart of questionnaire. It is to check whether the respondent lie in age 15-17, 18-20, 21-23, 24-26 and above 26.
Following data is collected on Age.
Frequency Distribution table of Age

Age
Relative Frequency
Frequency
Valid

Percent

Valid Percent

15-17

6

12.0

12.0

18-20

14

28.0

28.0

21-23

25

50.0

50.0

24-26

1

2.0

2.0

More than 26

4

8.0

8.0

Total

50

100.0

100.0

Cumulative Percent

.12
.28
.50
.02
.08

1

12.0
40.0
90.0
92.0
100.0
 Mean

is 2.6600
 Geometric mean 2.4593
 Harmonic mean 2.2338
 Median is 3.0000
 Mode is 3.00
 Std. deviation is 1.00224
 Variance 1.004
 Range 4
 Inter quartile range 1
 Percentile 25, 50 & 75 are 3,3 and 4
 Coefficient of variance 37.67%
Statistics Questionnaire Analysis
CGPA
This is the 3rd part of questionnaire. It is to check whether the respondent lie in CGPA 1.5-2, 2-2.5, 2.5-3, 3-3.5 and 3.5-4.
Following data is collected on CGPA.
Frequency Distribution table of Age

CGPA

Relative Frequency
Frequency
Valid

Percent

Valid Percent

1.5-2

5

10.0

10.0

2-2.5

8

16.0

16.0

2.5-3

15

30.0

30.0

3-3.5

15

30.0

30.0

3.5-4

7

14.0

14.0

Total

50

100.0

100.0

Cumulative Percent
.10
.16
.30
.30
.14

1

10.0
26.0
56.0
86.0
100.0
 Mean

is 5.2220
 Geometric mean 4.91
 Harmonic mean 5.0757
 Median is 5.00
 Mode is 5
 Std. deviation is 1.183
 Variance 1.4
 Range 4
 Inter quartile range 2
 Percentile 25, 50 & 75 are 4 , 5 & 6
 Coefficient of variance 23%
Statistics Questionnaire Analysis
We see no outlier exist because no value is lesser than -3 and no value is greater than +3.

Z1=

Z9 =

Z25=

Z33=

Z41=

Z49=

2.33

Z17=
-0.66

0.34

-0.66

-0.66

0.34

-0.66

Z2=

Z10=

Z18=

Z26=

Z34=

Z42=

Z50=

0.34

-1.66

-0.66

2.33

0.34

0.34

0.34

Z3=

Z11 =

Z19=

Z27=

Z35=

Z43=

0.34

0.34

0.34

0.34

0.34

-1.66

Z4=

Z12=

Z20=

Z28=

Z36=

Z44=

-0.66

-0.66

0.34

0.34

0.34

-0.66

Z5=

Z13=

Z21=

Z29=

Z37=

Z45=

0.34

0.34

0.34

2.33

-1.66

0.34

Z6=

Z14=

Z22=

Z30=

Z38=

Z46=

0.34

-0.66

0.34

-1.66

Z7=

Z15=

Z23=

Z31=

Z39=

Z47=

0.34

-0.66

-1.66

-0.66

-0.66

0.34

Z8=

Z16=

Z24=

Z32=

Z40=

Z48=

1.34

0.34

-1.66

-0.66

-0.66

0.34
CLASS
This is 4rth part of questionnaire. It is to check in which class respondent is lie whether in class BBA,MBA,MS,MDM and other.
Following data is collected on Gender.
Frequency Distribution table of CLASS
This table shows the distribution of CLASSES information with respect to frequency.
otal respondents are 50 in which 19 for BBA, 16 for MBA, 6 for MS, 5 for MDM and 4 for others.
Now we draw graphs using above data

Relative Frequency

Frequency
Valid

Percent

Valid Percent

BBA

19

38.0

38.0

MBA

16

32.0

32.0

MS

6

12.0

12.0

MDM

5

10.0

10.0

OTHER

4

8.0

8.0

Total

50

100.0

100.0

Cumulative Percent
.38

.32
.12
.10
.08
1

38.0
70.0
82.0
92.0
100.0
 Mean

is 2.18
 Geometric mean 1.6103
 Harmonic mean 1.8608
 Median is 2.00
 Mode is 1.00
 Std. deviation is 1.27279
 Variance 1.620
 Range 4
 Inter quartile range 2
 Percentile 25, 50 & 75 are 1 , 2 & 3
 Coefficient of variance 58.38%
Statistics Questionnaire Analysis
CCL1
Frequency Distribution
Frequency distribution table shows that out of 50 respondents, 1 are strongly disagree with this,
6 are disagree, 10 are neutral, 22 are agree and 11 are strongly agree with this. Percent
frequency shows that 2% are strongly disagree, 12% are disagree, 20% are neutral, 44% are
agree and 22% are strongly agree.

Relative Frequency
Frequency
Valid

Percent

Valid Percent

Cumulative Percent
.02

STRONGLY
DISAGREE

1

2.0

2.0

DISAGREE

6

12.0

12.0

NEUTRAL

10

20.0

20.0

AGREE

22

44.0

44.0

2.0
.12
.20
.44

14.0
34.0
78.0

.22

STRONGLY
AGREE

11

22.0

22.0

Total

50

100.0

100.0

100.0
1
 Mean

is 3.7200
 Geometric mean 3.55
 Harmonic mean 3.3259
 Median is 4.0
 Mode is 4
 Std. deviation is 1.0109
 Variance 1.022
 Range 4
 Inter quartile range 1
 Percentile 25, 50 & 75 are 3, 4 & 4
 Coefficient of variance 27.18%
Statistics Questionnaire Analysis
We see no outlier exist because no value is lesser than -3 and no value is greater than +3.

Z1=

Z9 =

Z25=

Z33=

Z41=

Z49=

2.33

Z17=
-0.66

0.34

-0.66

-0.66

0.34

-0.66

Z2=

Z10=

Z18=

Z26=

Z34=

Z42=

Z50=

0.34

-1.66

-0.66

2.33

0.34

0.34

0.34

Z3=

Z11 =

Z19=

Z27=

Z35=

Z43=

0.34

0.34

0.34

0.34

0.34

-1.66

Z4=

Z12=

Z20=

Z28=

Z36=

Z44=

-0.66

-0.66

0.34

0.34

0.34

-0.66

Z5=

Z13=

Z21=

Z29=

Z37=

Z45=

0.34

0.34

0.34

2.33

-1.66

0.34

Z6=

Z14=

Z22=

Z30=

Z38=

Z46=

0.34

-0.66

0.34

-1.66

Z7=

Z15=

Z23=

Z31=

Z39=

Z47=

0.34

-0.66

-1.66

-0.66

-0.66

0.34

Z8=

Z16=

Z24=

Z32=

Z40=

Z48=

1.34

0.34

-1.66

-0.66

-0.66

0.34
CCL2

Frequency Distribution of CCL2
Relative Frequency
Frequency
Valid

Percent

Valid Percent

1

2.0

2.0

DISAGREE

4

8.0

8.0

.08

10.0

NEUTRAL

10

20.0

20.0

.20

30.0

AGREE

16

32.0

32.0

.32

62.0

19

38.0

38.0

50

100.0

100.0

.02

STRONGLY DISAGREE

2.0

.38

STRONGLY AGREE

Total

Cumulative Percent

100.0
1

Frequency distribution table shows that out of 50 respondents, 1 are strongly disagree with this, 4 are disagree, 10 are neutral,
16 are agree and 19 are strongly agree with this. Percent frequency shows that 2% are strongly disagree, 8% are disagree
20% are neutral, 32% are agree and 38% are strongly agree.
 Mean

is 3.96
 Geometric mean 3.5377
 Harmonic mean 3.7825
 Median is 4.00
 Mode is 5
 Std. deviation is 1.049
 Variance 1.100
 Range 4
 Inter quartile range 2
 Percentile 25, 50 & 75 are 3, 4 % 5
 Coefficient of variance 26.489
Statistics Questionnaire Analysis
CCL 3
Frequency Distribution
Frequency distribution table shows that out of 50 respondents, 1 are strongly disagree with this, 6 are disagree, 10 are neutral
, 17 are agree and 16 are strongly agree with this. Percent frequency shows that 2% are strongly disagree, 12% are disagree,
20% are neutral, 34% are agree and 32% are strongly agree.

Frequency Distribution of CCL 3
Relative Frequency
Frequency
Valid

Percent

Valid Percent

Cumulative Percent
.02

STRONGLY
1

2.0

2.0

DISAGREE

6

12.0

12.0

.12

14.0

NEUTRAL

10

20.0

20.0

.20

34.0

AGREE

17

34.0

34.0

.34

68.0

16

32.0

32.0

50

100.0

100.0

DISAGREE

2.0

.32

STRONGLY
AGREE
Total

100.0

1
 Mean

is 3.82
 Geometric mean 3.6301
 Harmonic mean 3.3822
 Median is 4
 Mode is 4
 Std. deviation is 1.08214
 Variance 1.171
 Range 4
 Inter quartile range 2
 Percentile 25, 50 & 75 are 3, 4 & 5
 Coefficient of variance 28.32%
Statistics Questionnaire Analysis
CCL4
Frequency Distribution
Frequency distribution table shows that out of 50 respondents, 1 are strongly disagree with this, 4 are
disagree, 14 are neutral, 18 are agree and 13 are strongly agree with this. Percent frequency shows that
2% are strongly disagree, 8% are disagree, 28% are neutral, 36% are agree and 26% are strongly agree.

Relative Frequency

Frequency

Percent

STRONGLY DISAGREE

1

2.0

2.0

DISAGREE

4

8.0

8.0

NEUTRAL

14

28.0

28.0

AGREE

18

36.0

36.0

STRONGLY AGREE

13

26.0

26.0

Total

50

100.0

100.0

Cumulative
Percent

Valid Percent
.02
.08
.28
.36
.26
1

2.0
10.0
38.0
74.0
100.0
We see no outlier exist because no value is lesser than -3 and no value is greater than +3.

Z1=

Z9 =

Z25=

Z33=

Z41=

Z49=

2.33

Z17=
-0.66

0.34

-0.66

-0.66

0.34

-0.66

Z2=

Z10=

Z18=

Z26=

Z34=

Z42=

Z50=

0.34

-1.66

-0.66

2.33

0.34

0.34

0.34

Z3=

Z11 =

Z19=

Z27=

Z35=

Z43=

0.34

0.34

0.34

0.34

0.34

-1.66

Z4=

Z12=

Z20=

Z28=

Z36=

Z44=

-0.66

-0.66

0.34

0.34

0.34

-0.66

Z5=

Z13=

Z21=

Z29=

Z37=

Z45=

0.34

0.34

0.34

2.33

-1.66

0.34

Z6=

Z14=

Z22=

Z30=

Z38=

Z46=

0.34

-0.66

0.34

-1.66

Z7=

Z15=

Z23=

Z31=

Z39=

Z47=

0.34

-0.66

-1.66

-0.66

-0.66

0.34

Z8=

Z16=

Z24=

Z32=

Z40=

Z48=

1.34

0.34

-1.66

-0.66

-0.66

0.34
 Mean

is 3.5987
 Geometric mean 3.3860
 Harmonic mean 3.5987
 Median is 4.0000
 Mode is 4.00
 Std. deviation is 1.00122
 Variance 1.002
 Range 4
 Inter quartile range 2
 Percentile 25, 50 & 75 are 3 , 4 & 5
 Coefficient of variance 26.63%
Statistics Questionnaire Analysis
CCL5
Frequency Distribution
Frequency distribution table shows that out of 50 respondents, 6 are disagree, 10 are neutral, 19 are agree
and 15 are strongly agree with this. Percent frequency shows 12% are disagree, 20% are neutral, 38% are
agree and 30% are strongly agree.
Relative Frequency

Cumulative
Percent

Frequency

Percent

Valid Percent

DISAGREE

6

12.0

12.0

.12

12.0

NEUTRAL

10

20.0

20.0

.20

32.0

AGREE

19

38.0

38.0

.38

70.0

STRONGLY AGREE

15

30.0

30.0

.30

100.0

50

100.0

100.0

1

Total
 Mean

is 3.86
 Geometric mean 3.7155
 Harmonic mean 3.5503
 Median is 4
 Mode is 4
 Std. deviation is .98995
 Variance .980
 Range 3
 Inter quartile range 2
 Percentile 25, 50 & 75 are 3 , 4 & 5
 Coefficient of variance 25.646%
Statistics Questionnaire Analysis
CCL6
Frequency Distribution
Frequency distribution table shows that out of 50 respondents, 1 are strongly disagree with this, 5 are disagree, 9
are neutral, 16 are agree and 19 are strongly agree with this. Percent frequency shows that 2% are strongly disagree,
10% are disagree, 18% are neutral, 32% are agree and 38% are strongly agree.

Relative Frequency

Frequency

Percent

Valid Percent

STRONGLY DISAGREE

1

2.0

2.0

DISAGREE

5

10.0

10.0

NEUTRAL

9

18.0

18.0

AGREE

16

32.0

32.0

STRONGLY AGREE

19

38.0

38.0

Total

50

100.0

100.0

Cumulative
Percent
.02
.10
.18
.32
.38
1

2.0
12.0
30.0
62.0

100.0
 Mean

is 3.9400
 Geometric mean 3.7519
 Harmonic mean 3.4965
 Median is 4
 Mode is 5
 Std. deviation is 1.07684
 Variance 1.160
 Range 4
 Inter quartile range 2
 Percentile 25, 50 & 75 are 3 , 4 & 5
 Coefficient of variance 27.33%
Statistics Questionnaire Analysis
We see no outlier exist because no value is lesser than -3 and no value is greater than +3.

Z1=

Z9 =

Z25=

Z33=

Z41=

Z49=

2.33

Z17=
-0.66

0.34

-0.66

-0.66

0.34

-0.66

Z2=

Z10=

Z18=

Z26=

Z34=

Z42=

Z50=

0.34

-1.66

-0.66

2.33

0.34

0.34

0.34

Z3=

Z11 =

Z19=

Z27=

Z35=

Z43=

0.34

0.34

0.34

0.34

0.34

-1.66

Z4=

Z12=

Z20=

Z28=

Z36=

Z44=

-0.66

-0.66

0.34

0.34

0.34

-0.66

Z5=

Z13=

Z21=

Z29=

Z37=

Z45=

0.34

0.34

0.34

2.33

-1.66

0.34

Z6=

Z14=

Z22=

Z30=

Z38=

Z46=

0.34

-0.66

0.34

-1.66

Z7=

Z15=

Z23=

Z31=

Z39=

Z47=

0.34

-0.66

-1.66

-0.66

-0.66

0.34

Z8=

Z16=

Z24=

Z32=

Z40=

Z48=

1.34

0.34

-1.66

-0.66

-0.66

0.34
 We

did this experiment and as a result we
see that most of the respondents lies in the
area of agree and strongly agree as shown by
all the diagrams.

 So

we can conclude that most of the
respondents are agree with the services of Ebanking and they like it and feel it
comfortable to use.
Statistics Questionnaire Analysis

More Related Content

PDF
Data Day 2012_Barboza_Data Storytelling
PPT
M.Ed Tcs 2 seminar ppt npc to submit
PDF
Solutions Manual for Statistics For Managers Using Microsoft Excel 7th Editio...
DOCX
Rehema chapter 4
PDF
NCHLP Polling Presentation
PDF
NCHLP Online Poll
PPTX
NCHLP Polling Presentation
DOC
15 ca results in nepal
Data Day 2012_Barboza_Data Storytelling
M.Ed Tcs 2 seminar ppt npc to submit
Solutions Manual for Statistics For Managers Using Microsoft Excel 7th Editio...
Rehema chapter 4
NCHLP Polling Presentation
NCHLP Online Poll
NCHLP Polling Presentation
15 ca results in nepal

Similar to Statistics Questionnaire Analysis (20)

PPTX
Descriptive statistics
PDF
Bmgt 311 chapter_12
PDF
Bmgt 311 chapter_12
PDF
Chapter 4 MMW.pdf
PPTX
Type of data @ Web Mining Discussion
PPTX
Business statistics
PPTX
Module 0. REVIEW ON STATISTICS POWERPOINT
PPTX
677471033-DATA-MANAGEMENT.pp gxhhxxxxxxxxxxxxxxxxxxxxxxxxtx
PPTX
1. Descriptive statistics.pptx engineering
PPTX
Descrptive statistics
PPTX
Stat final presentation
PPTX
Methods of data presention
PPT
FDS_Descripdnkdkrnenjetive_analytics.ppt
DOCX
STATISTICS 1
PPT
Descriptive statistics
PDF
Practice test1 solution
PPTX
NOTE STATISTIC BA301
PPTX
Lec bio 5
PPT
data presentation....................ppt
PPTX
Stat-Lesson.pptx
Descriptive statistics
Bmgt 311 chapter_12
Bmgt 311 chapter_12
Chapter 4 MMW.pdf
Type of data @ Web Mining Discussion
Business statistics
Module 0. REVIEW ON STATISTICS POWERPOINT
677471033-DATA-MANAGEMENT.pp gxhhxxxxxxxxxxxxxxxxxxxxxxxxtx
1. Descriptive statistics.pptx engineering
Descrptive statistics
Stat final presentation
Methods of data presention
FDS_Descripdnkdkrnenjetive_analytics.ppt
STATISTICS 1
Descriptive statistics
Practice test1 solution
NOTE STATISTIC BA301
Lec bio 5
data presentation....................ppt
Stat-Lesson.pptx
Ad

More from rose4samad (13)

PPTX
Bank Alfalah
DOCX
Performance Appraisal
PPT
Forms of Business
PPTX
Make Up Classes
PPTX
Business Cycle of Pakistan
PPT
Power & Politics
PPTX
Fair & Lovely Consumer behaviour
PPTX
Consumer Buying behaviour towards toothpaste
PPT
Customer Relationship
PPT
Role of Creativity in Advertising
PPTX
Meezan Bank Online
PPTX
Apple factors
PPTX
Democracy & dictatorship in Pakistan
Bank Alfalah
Performance Appraisal
Forms of Business
Make Up Classes
Business Cycle of Pakistan
Power & Politics
Fair & Lovely Consumer behaviour
Consumer Buying behaviour towards toothpaste
Customer Relationship
Role of Creativity in Advertising
Meezan Bank Online
Apple factors
Democracy & dictatorship in Pakistan
Ad

Recently uploaded (20)

PPTX
TNA_Presentation-1-Final(SAVE)) (1).pptx
PDF
احياء السادس العلمي - الفصل الثالث (التكاثر) منهج متميزين/كلية بغداد/موهوبين
PPTX
CHAPTER IV. MAN AND BIOSPHERE AND ITS TOTALITY.pptx
PDF
International_Financial_Reporting_Standa.pdf
PDF
Practical Manual AGRO-233 Principles and Practices of Natural Farming
PPTX
Onco Emergencies - Spinal cord compression Superior vena cava syndrome Febr...
PDF
Τίμαιος είναι φιλοσοφικός διάλογος του Πλάτωνα
PDF
LDMMIA Reiki Yoga Finals Review Spring Summer
PDF
What if we spent less time fighting change, and more time building what’s rig...
PDF
Weekly quiz Compilation Jan -July 25.pdf
PDF
Paper A Mock Exam 9_ Attempt review.pdf.
PDF
Vision Prelims GS PYQ Analysis 2011-2022 www.upscpdf.com.pdf
PPTX
History, Philosophy and sociology of education (1).pptx
PDF
MBA _Common_ 2nd year Syllabus _2021-22_.pdf
PDF
Hazard Identification & Risk Assessment .pdf
PDF
FORM 1 BIOLOGY MIND MAPS and their schemes
PDF
Trump Administration's workforce development strategy
PDF
Uderstanding digital marketing and marketing stratergie for engaging the digi...
PDF
Chinmaya Tiranga quiz Grand Finale.pdf
PDF
David L Page_DCI Research Study Journey_how Methodology can inform one's prac...
TNA_Presentation-1-Final(SAVE)) (1).pptx
احياء السادس العلمي - الفصل الثالث (التكاثر) منهج متميزين/كلية بغداد/موهوبين
CHAPTER IV. MAN AND BIOSPHERE AND ITS TOTALITY.pptx
International_Financial_Reporting_Standa.pdf
Practical Manual AGRO-233 Principles and Practices of Natural Farming
Onco Emergencies - Spinal cord compression Superior vena cava syndrome Febr...
Τίμαιος είναι φιλοσοφικός διάλογος του Πλάτωνα
LDMMIA Reiki Yoga Finals Review Spring Summer
What if we spent less time fighting change, and more time building what’s rig...
Weekly quiz Compilation Jan -July 25.pdf
Paper A Mock Exam 9_ Attempt review.pdf.
Vision Prelims GS PYQ Analysis 2011-2022 www.upscpdf.com.pdf
History, Philosophy and sociology of education (1).pptx
MBA _Common_ 2nd year Syllabus _2021-22_.pdf
Hazard Identification & Risk Assessment .pdf
FORM 1 BIOLOGY MIND MAPS and their schemes
Trump Administration's workforce development strategy
Uderstanding digital marketing and marketing stratergie for engaging the digi...
Chinmaya Tiranga quiz Grand Finale.pdf
David L Page_DCI Research Study Journey_how Methodology can inform one's prac...

Statistics Questionnaire Analysis

  • 2. E-BANKING CHANEELS PRESENTED BY GROUP 7 Fatima Zahoor Ammara Farooq Iqra Ameen Muhammad Gufran Zain-ul-Abideen Samad A. Pirzada
  • 3.  WHAT IS STATISTICS?  WHY WE NEED IT?  TYPES OF STATISTICS 1. DESCRIPTIVE STATISTICS 2. INFERANTIAL STATISTICS  DATA  SCALES OF MEASUREMENT  QUALITATIVE AND QUANTITATIVE DATA
  • 4. Data Qualitative Data Tabular Methods •Frequency Distribution •Rel. Freq. Dist. •% Freq. Dist. •Crosstabulation Graphical Methods •Bar Graph •Pie Chart Quantitative Data Tabular Methods Graphical Methods •Frequency Distribution •Rel. Freq. Dist. •Cum. Freq. Dist. •Cum. Rel. Freq. Distribution •Crosstabulation •Dot Plot •Histogram •Ogive •Scatter Diagram
  • 5. Describing Data Numerically Center and Location Mean Variation Range Weighted Mean Median Mode Percentiles Quartiles Variance Standard Deviation Coefficient of Variation
  • 6. Exploratory Data  Five number summary  Smallest value  Q1, Q2(Median), Q3  Largest Value  Relative Location  Z-score  Outliers  Measure of Association  Co-variance  Correlation co-efficient  Relationship from strong to weak 
  • 7. Concepts of Descriptive Statistics in project:  50 observations & data is collected by filling questioners from different peoples.  GENDER  AGE  CGPA  CLASS  CCL-1=I am comfortable with E-banking.  CCL-2=E-banking Provides easy way to make transactions  CCL-3=I am very much satisfied with E-Banking channels like ATM Credit Cards, Online transaction etc.  CCL-4=I feel E-banking is easy to use.  CCL-5=I think E-banking is user friendly.  CCL-6=E-Banking Help in my Daily transactions.
  • 8. GENDER This is first part of questionnaire. It is to check whether the respondent is male or female. Following data is collected on Gender. Frequencies Gender Relative Frequency Frequency Percent Valid Percent Male 26 52.0 52.0 Female 24 48.0 48.0 Total 50 100.0 100.0 Cumulative Percent .52 .48 1 52.0 100.0
  • 10.  Mean is 1.48.  Geometric mean 1.3947  Harmonic mean 1.3158  Median is 1.00  Mode is 1  Std. deviation is 0.50467  Variance 0.255  Range 1  Inter quartile range 1  Percentile 25, 50 & 75 are 1,1 and 2  Coefficient of variance 34%
  • 11. We see no outlier exist because no value is lesser than -3 and no value is greater than +3. Z1= Z9 = Z25= Z33= Z41= Z49= 2.33 Z17= -0.66 0.34 -0.66 -0.66 0.34 -0.66 Z2= Z10= Z18= Z26= Z34= Z42= Z50= 0.34 -1.66 -0.66 2.33 0.34 0.34 0.34 Z3= Z11 = Z19= Z27= Z35= Z43= 0.34 0.34 0.34 0.34 0.34 -1.66 Z4= Z12= Z20= Z28= Z36= Z44= -0.66 -0.66 0.34 0.34 0.34 -0.66 Z5= Z13= Z21= Z29= Z37= Z45= 0.34 0.34 0.34 2.33 -1.66 0.34 Z6= Z14= Z22= Z30= Z38= Z46= 0.34 -0.66 0.34 -1.66 Z7= Z15= Z23= Z31= Z39= Z47= 0.34 -0.66 -1.66 -0.66 -0.66 0.34 Z8= Z16= Z24= Z32= Z40= Z48= 1.34 0.34 -1.66 -0.66 -0.66 0.34
  • 12. Age This is the 2ndpart of questionnaire. It is to check whether the respondent lie in age 15-17, 18-20, 21-23, 24-26 and above 26. Following data is collected on Age. Frequency Distribution table of Age Age Relative Frequency Frequency Valid Percent Valid Percent 15-17 6 12.0 12.0 18-20 14 28.0 28.0 21-23 25 50.0 50.0 24-26 1 2.0 2.0 More than 26 4 8.0 8.0 Total 50 100.0 100.0 Cumulative Percent .12 .28 .50 .02 .08 1 12.0 40.0 90.0 92.0 100.0
  • 13.  Mean is 2.6600  Geometric mean 2.4593  Harmonic mean 2.2338  Median is 3.0000  Mode is 3.00  Std. deviation is 1.00224  Variance 1.004  Range 4  Inter quartile range 1  Percentile 25, 50 & 75 are 3,3 and 4  Coefficient of variance 37.67%
  • 15. CGPA This is the 3rd part of questionnaire. It is to check whether the respondent lie in CGPA 1.5-2, 2-2.5, 2.5-3, 3-3.5 and 3.5-4. Following data is collected on CGPA. Frequency Distribution table of Age CGPA Relative Frequency Frequency Valid Percent Valid Percent 1.5-2 5 10.0 10.0 2-2.5 8 16.0 16.0 2.5-3 15 30.0 30.0 3-3.5 15 30.0 30.0 3.5-4 7 14.0 14.0 Total 50 100.0 100.0 Cumulative Percent .10 .16 .30 .30 .14 1 10.0 26.0 56.0 86.0 100.0
  • 16.  Mean is 5.2220  Geometric mean 4.91  Harmonic mean 5.0757  Median is 5.00  Mode is 5  Std. deviation is 1.183  Variance 1.4  Range 4  Inter quartile range 2  Percentile 25, 50 & 75 are 4 , 5 & 6  Coefficient of variance 23%
  • 18. We see no outlier exist because no value is lesser than -3 and no value is greater than +3. Z1= Z9 = Z25= Z33= Z41= Z49= 2.33 Z17= -0.66 0.34 -0.66 -0.66 0.34 -0.66 Z2= Z10= Z18= Z26= Z34= Z42= Z50= 0.34 -1.66 -0.66 2.33 0.34 0.34 0.34 Z3= Z11 = Z19= Z27= Z35= Z43= 0.34 0.34 0.34 0.34 0.34 -1.66 Z4= Z12= Z20= Z28= Z36= Z44= -0.66 -0.66 0.34 0.34 0.34 -0.66 Z5= Z13= Z21= Z29= Z37= Z45= 0.34 0.34 0.34 2.33 -1.66 0.34 Z6= Z14= Z22= Z30= Z38= Z46= 0.34 -0.66 0.34 -1.66 Z7= Z15= Z23= Z31= Z39= Z47= 0.34 -0.66 -1.66 -0.66 -0.66 0.34 Z8= Z16= Z24= Z32= Z40= Z48= 1.34 0.34 -1.66 -0.66 -0.66 0.34
  • 19. CLASS This is 4rth part of questionnaire. It is to check in which class respondent is lie whether in class BBA,MBA,MS,MDM and other. Following data is collected on Gender. Frequency Distribution table of CLASS This table shows the distribution of CLASSES information with respect to frequency. otal respondents are 50 in which 19 for BBA, 16 for MBA, 6 for MS, 5 for MDM and 4 for others. Now we draw graphs using above data Relative Frequency Frequency Valid Percent Valid Percent BBA 19 38.0 38.0 MBA 16 32.0 32.0 MS 6 12.0 12.0 MDM 5 10.0 10.0 OTHER 4 8.0 8.0 Total 50 100.0 100.0 Cumulative Percent .38 .32 .12 .10 .08 1 38.0 70.0 82.0 92.0 100.0
  • 20.  Mean is 2.18  Geometric mean 1.6103  Harmonic mean 1.8608  Median is 2.00  Mode is 1.00  Std. deviation is 1.27279  Variance 1.620  Range 4  Inter quartile range 2  Percentile 25, 50 & 75 are 1 , 2 & 3  Coefficient of variance 58.38%
  • 22. CCL1 Frequency Distribution Frequency distribution table shows that out of 50 respondents, 1 are strongly disagree with this, 6 are disagree, 10 are neutral, 22 are agree and 11 are strongly agree with this. Percent frequency shows that 2% are strongly disagree, 12% are disagree, 20% are neutral, 44% are agree and 22% are strongly agree. Relative Frequency Frequency Valid Percent Valid Percent Cumulative Percent .02 STRONGLY DISAGREE 1 2.0 2.0 DISAGREE 6 12.0 12.0 NEUTRAL 10 20.0 20.0 AGREE 22 44.0 44.0 2.0 .12 .20 .44 14.0 34.0 78.0 .22 STRONGLY AGREE 11 22.0 22.0 Total 50 100.0 100.0 100.0 1
  • 23.  Mean is 3.7200  Geometric mean 3.55  Harmonic mean 3.3259  Median is 4.0  Mode is 4  Std. deviation is 1.0109  Variance 1.022  Range 4  Inter quartile range 1  Percentile 25, 50 & 75 are 3, 4 & 4  Coefficient of variance 27.18%
  • 25. We see no outlier exist because no value is lesser than -3 and no value is greater than +3. Z1= Z9 = Z25= Z33= Z41= Z49= 2.33 Z17= -0.66 0.34 -0.66 -0.66 0.34 -0.66 Z2= Z10= Z18= Z26= Z34= Z42= Z50= 0.34 -1.66 -0.66 2.33 0.34 0.34 0.34 Z3= Z11 = Z19= Z27= Z35= Z43= 0.34 0.34 0.34 0.34 0.34 -1.66 Z4= Z12= Z20= Z28= Z36= Z44= -0.66 -0.66 0.34 0.34 0.34 -0.66 Z5= Z13= Z21= Z29= Z37= Z45= 0.34 0.34 0.34 2.33 -1.66 0.34 Z6= Z14= Z22= Z30= Z38= Z46= 0.34 -0.66 0.34 -1.66 Z7= Z15= Z23= Z31= Z39= Z47= 0.34 -0.66 -1.66 -0.66 -0.66 0.34 Z8= Z16= Z24= Z32= Z40= Z48= 1.34 0.34 -1.66 -0.66 -0.66 0.34
  • 26. CCL2 Frequency Distribution of CCL2 Relative Frequency Frequency Valid Percent Valid Percent 1 2.0 2.0 DISAGREE 4 8.0 8.0 .08 10.0 NEUTRAL 10 20.0 20.0 .20 30.0 AGREE 16 32.0 32.0 .32 62.0 19 38.0 38.0 50 100.0 100.0 .02 STRONGLY DISAGREE 2.0 .38 STRONGLY AGREE Total Cumulative Percent 100.0 1 Frequency distribution table shows that out of 50 respondents, 1 are strongly disagree with this, 4 are disagree, 10 are neutral, 16 are agree and 19 are strongly agree with this. Percent frequency shows that 2% are strongly disagree, 8% are disagree 20% are neutral, 32% are agree and 38% are strongly agree.
  • 27.  Mean is 3.96  Geometric mean 3.5377  Harmonic mean 3.7825  Median is 4.00  Mode is 5  Std. deviation is 1.049  Variance 1.100  Range 4  Inter quartile range 2  Percentile 25, 50 & 75 are 3, 4 % 5  Coefficient of variance 26.489
  • 29. CCL 3 Frequency Distribution Frequency distribution table shows that out of 50 respondents, 1 are strongly disagree with this, 6 are disagree, 10 are neutral , 17 are agree and 16 are strongly agree with this. Percent frequency shows that 2% are strongly disagree, 12% are disagree, 20% are neutral, 34% are agree and 32% are strongly agree. Frequency Distribution of CCL 3 Relative Frequency Frequency Valid Percent Valid Percent Cumulative Percent .02 STRONGLY 1 2.0 2.0 DISAGREE 6 12.0 12.0 .12 14.0 NEUTRAL 10 20.0 20.0 .20 34.0 AGREE 17 34.0 34.0 .34 68.0 16 32.0 32.0 50 100.0 100.0 DISAGREE 2.0 .32 STRONGLY AGREE Total 100.0 1
  • 30.  Mean is 3.82  Geometric mean 3.6301  Harmonic mean 3.3822  Median is 4  Mode is 4  Std. deviation is 1.08214  Variance 1.171  Range 4  Inter quartile range 2  Percentile 25, 50 & 75 are 3, 4 & 5  Coefficient of variance 28.32%
  • 32. CCL4 Frequency Distribution Frequency distribution table shows that out of 50 respondents, 1 are strongly disagree with this, 4 are disagree, 14 are neutral, 18 are agree and 13 are strongly agree with this. Percent frequency shows that 2% are strongly disagree, 8% are disagree, 28% are neutral, 36% are agree and 26% are strongly agree. Relative Frequency Frequency Percent STRONGLY DISAGREE 1 2.0 2.0 DISAGREE 4 8.0 8.0 NEUTRAL 14 28.0 28.0 AGREE 18 36.0 36.0 STRONGLY AGREE 13 26.0 26.0 Total 50 100.0 100.0 Cumulative Percent Valid Percent .02 .08 .28 .36 .26 1 2.0 10.0 38.0 74.0 100.0
  • 33. We see no outlier exist because no value is lesser than -3 and no value is greater than +3. Z1= Z9 = Z25= Z33= Z41= Z49= 2.33 Z17= -0.66 0.34 -0.66 -0.66 0.34 -0.66 Z2= Z10= Z18= Z26= Z34= Z42= Z50= 0.34 -1.66 -0.66 2.33 0.34 0.34 0.34 Z3= Z11 = Z19= Z27= Z35= Z43= 0.34 0.34 0.34 0.34 0.34 -1.66 Z4= Z12= Z20= Z28= Z36= Z44= -0.66 -0.66 0.34 0.34 0.34 -0.66 Z5= Z13= Z21= Z29= Z37= Z45= 0.34 0.34 0.34 2.33 -1.66 0.34 Z6= Z14= Z22= Z30= Z38= Z46= 0.34 -0.66 0.34 -1.66 Z7= Z15= Z23= Z31= Z39= Z47= 0.34 -0.66 -1.66 -0.66 -0.66 0.34 Z8= Z16= Z24= Z32= Z40= Z48= 1.34 0.34 -1.66 -0.66 -0.66 0.34
  • 34.  Mean is 3.5987  Geometric mean 3.3860  Harmonic mean 3.5987  Median is 4.0000  Mode is 4.00  Std. deviation is 1.00122  Variance 1.002  Range 4  Inter quartile range 2  Percentile 25, 50 & 75 are 3 , 4 & 5  Coefficient of variance 26.63%
  • 36. CCL5 Frequency Distribution Frequency distribution table shows that out of 50 respondents, 6 are disagree, 10 are neutral, 19 are agree and 15 are strongly agree with this. Percent frequency shows 12% are disagree, 20% are neutral, 38% are agree and 30% are strongly agree. Relative Frequency Cumulative Percent Frequency Percent Valid Percent DISAGREE 6 12.0 12.0 .12 12.0 NEUTRAL 10 20.0 20.0 .20 32.0 AGREE 19 38.0 38.0 .38 70.0 STRONGLY AGREE 15 30.0 30.0 .30 100.0 50 100.0 100.0 1 Total
  • 37.  Mean is 3.86  Geometric mean 3.7155  Harmonic mean 3.5503  Median is 4  Mode is 4  Std. deviation is .98995  Variance .980  Range 3  Inter quartile range 2  Percentile 25, 50 & 75 are 3 , 4 & 5  Coefficient of variance 25.646%
  • 39. CCL6 Frequency Distribution Frequency distribution table shows that out of 50 respondents, 1 are strongly disagree with this, 5 are disagree, 9 are neutral, 16 are agree and 19 are strongly agree with this. Percent frequency shows that 2% are strongly disagree, 10% are disagree, 18% are neutral, 32% are agree and 38% are strongly agree. Relative Frequency Frequency Percent Valid Percent STRONGLY DISAGREE 1 2.0 2.0 DISAGREE 5 10.0 10.0 NEUTRAL 9 18.0 18.0 AGREE 16 32.0 32.0 STRONGLY AGREE 19 38.0 38.0 Total 50 100.0 100.0 Cumulative Percent .02 .10 .18 .32 .38 1 2.0 12.0 30.0 62.0 100.0
  • 40.  Mean is 3.9400  Geometric mean 3.7519  Harmonic mean 3.4965  Median is 4  Mode is 5  Std. deviation is 1.07684  Variance 1.160  Range 4  Inter quartile range 2  Percentile 25, 50 & 75 are 3 , 4 & 5  Coefficient of variance 27.33%
  • 42. We see no outlier exist because no value is lesser than -3 and no value is greater than +3. Z1= Z9 = Z25= Z33= Z41= Z49= 2.33 Z17= -0.66 0.34 -0.66 -0.66 0.34 -0.66 Z2= Z10= Z18= Z26= Z34= Z42= Z50= 0.34 -1.66 -0.66 2.33 0.34 0.34 0.34 Z3= Z11 = Z19= Z27= Z35= Z43= 0.34 0.34 0.34 0.34 0.34 -1.66 Z4= Z12= Z20= Z28= Z36= Z44= -0.66 -0.66 0.34 0.34 0.34 -0.66 Z5= Z13= Z21= Z29= Z37= Z45= 0.34 0.34 0.34 2.33 -1.66 0.34 Z6= Z14= Z22= Z30= Z38= Z46= 0.34 -0.66 0.34 -1.66 Z7= Z15= Z23= Z31= Z39= Z47= 0.34 -0.66 -1.66 -0.66 -0.66 0.34 Z8= Z16= Z24= Z32= Z40= Z48= 1.34 0.34 -1.66 -0.66 -0.66 0.34
  • 43.  We did this experiment and as a result we see that most of the respondents lies in the area of agree and strongly agree as shown by all the diagrams.  So we can conclude that most of the respondents are agree with the services of Ebanking and they like it and feel it comfortable to use.