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Step by Step Guide to Project
Management
So… What counts as a
‘Project’?
It produces a unique
product, service or result
It is temporary
It is a group activity
Has a defined start and end time
Not a routine operation
Are these projects?
Dinner after work
Dinner with Girlfriend
on her 22nd birthday
Dinner with Girlfriend
Are these projects?
Dinner after work
Dinner with Girlfriend
on her 22nd birthday
Dinner with Girlfriend
Neither temporary nor unique
Temporary but not unique
Temporary and unique
Yes, if you are living
No, if it is routine
Roles in a Project
Stakeholders Project
Sponsor
Project
Manager
Project
Coordinator
Roles in a Project
Stakeholders
Anyone who has potential interest in the project’s process or
outcome, especially those who will be impacted (positively or
negatively)
Roles in a Project
Project
Sponsor
Gives Project Manager authority and is not involved in day to
day activities
Helps to address obstacles, such as funding, resources or
organizational barriers
Roles in a Project
Project
Manager
Manages and drives the project on a daily basis
Is 100% responsible for the outcome of the project
Roles in a Project
Project
Coordinator
Helps the Project Manager on the project management tasks
Does not have authority to make decisions
12
Now that we know the roles in a
project, let’s talk about
Organization Structures
And the Matrix
(Organization Structure)
CEO
Operations
A
B
C
Development
A
B
C
Creative
A
B
C
IT
A
B
C
13
Here is your typical functional
Organization Structure
This is the Matrix Organization
Structure
CEO
Operations
A
B
C
Development
A
B
C
Creative
A
B
C
IT
A
B
C
Project
Manager
14
15
Strong Matrix
16
In this matrix, the Project Manager (PM) has more power and authority
over the Functional Manager. The PM controls the project budget.
Weak Matrix
In this matrix, the Functional Manager (FM) has more power
and authority over the Project Manager. The FM controls the
project budget.
Balanced Matrix
In this matrix, power and authority are shared equally by both
PM and FM. Both managers control the project budget.
What is your matrix organization structure?
17
Is it effective?
Consider the advantages
and disadvantages of each
type of Matrix.
18
There is this saying about Project Management…
19
…And so, introducing the Project Management
Triangle (CSSQ)!
• How many people is required?
• How much money is required?
• What other devices/resources are required?
Cost
• What functionality do we want to deliver?
• What features do we want to work on?
• What are the deliverables?
Scope
• When is the deadline of the project?
• What is the availability of the resources?Schedule
• What are the expectations of the stakeholders?
Quality
20
Here is what CSSQ stands for
*It is essential to understand the expectations of the
project stakeholders.
21
The Project Management Triangle
The Project Management Triangle helps us to visualize the
constraints we face when managing a project
It can be useful
when analyzing the
goals of a project.
22
Project Management isn’t just about the Triangle, but also
the process:
Plan-Do-Check-Act Cycle (O’PDCA)
Objectives
Plan
Do
Check
Act
O’PDCA Explained
• What do we want to achieve?Objectives
• How are we going to do it?
• 5W1H: Why, What, When, Where, Who, HowPlan
• Execute the PlanDo
• Check if the plan has been followed
• Check if the result is as expectedCheck
• Perform countermeasures to the plan in order
to achieve the objectivesAct
23
24
Plan-Do-Check-Act Cycle is particularly effective for
Helping
implement
Kaizen or
Continuous
Improvement
approaches
Identify new
solutions and
improvements
to existing
processes
Avoiding
wastage of
resources
Next up… Introducing the Project
Charter
25
The Project Charter is a short document detailing:
Objectives
Scope
Key Stakeholders
Communication
Plan
Responsible Parties
Our Project Charter
26
Form ID: xxxx-x
PROJECT CHARTER
Name: Completion Date: Select date
1. Business Case
1.1.
1.2.
1.3.
2. Goal
2.1.
2.2.
2.3.
3. Objectives
3.1.
3.2.
3.3.
4. Scope
Item Description
5. Cost
5.1.
5.2.
5.3.
6. Schedule
Milestone Date
7. Team Members
8. Responsible Parties
9. Key Stakeholders
Name Interests
10. Communication Plan
Name Frequency Method
11. Project Manager’s Responsibility
11.1. Achieve project goal and objectives
11.2. Accountable for the resource planning and
utilization
11.3. Report and status update to stake holders
12. Project Manager’s Authority
12.1. To plan and control resource, including
budget, human resource, and schedule
12.2. To report project member’s performance to
related department managers
Project Charter
27
1. Business Case
Why do we need this project? What are its benefits?
2. Goal
What do we want to achieve in the long run with this project?
Project Charter
28
3. Objectives
4 - 6. Scope, Cost, Schedule
Remember CSSQ?
How would we measure the success of the project? (Plan)
Project Charter
29
7. Team Members
Who will be working on this project?
Which area will each member be working on?
How many man days will it take?
8. Responsible Parties
Who else from outside the team needs
to assist on this project?
Project Charter
30
9. Key Stakeholders
Who are the significant
stakeholders that we need to
pay attention to?
10. Communication Plan
How will you communicate
about the project?
And to whom?
Tips on Project Management
31
Who, What, Where, When, Why, How
Be Specific, have Numbers and a Timeline
Use 5W1H
Use SNT
When writing a Project Charter…
32
Perform the Work Breakdown Structure
Cover 100% of the work deliverables
State Outcomes, not actions
Keep each work item big enough to matter but small
enough to manage
The size of each item should be about 25% of the
reporting period
Helpful Tips for WBS
Tips on Project Management
33
Map each team member to each WBS item
Assign a schedule (Date and Time) to each WBS item
Helpful Tips for Resource Planning
Tips on Project Management
34
We hope that with this guide, you
are able to manage your projects
better.
Brought to you by
About Titansoft
36
We provide complete IT solutions, tailored to fulfill
customers’ needs.
We adopt agile software development,
which focuses on the development and
quick delivery of high quality software
and/or web applications.
About Titansoft
37
We are located at
150 Cantonment Road
Cantonment Centre Block B, #02-08
S(089762)
About Titansoft
38
2005 2006 2008 2009 2010
We were
founded!
Launched
first
major
product!
Reached
60,000
concurrent
users!
2011 2012 2014
Reached
90,000
concurrent
users!
Launched
Workplace
Health
Programme
Awarded
Bronze
HEALTH
award
Reached
100,000
concurrent
users!
Certified with
ISO/IEC 27001:2005
Certified as Cisco
Select Certified
Partner
Achieved Microsoft
Silver Competencies
in Server Platform,
Hosting and
Midmarket Solution
Provider
Awarded Gold
HEALTH award by
the Health
Promotion Board
Singapore
Successful adoption
of the Agile
Framework
2013
Certified People
Developer by
SPRING Singapore
About Titansoft
39
•Awarded GOLD Health Award
•Awarded People Developer Certification
•Awarded ISO/IEC 27001:2005 for Standard
of Information Security Management System
•Certified Cisco Select Partner
•Achieved Microsoft Silver Competencies in
Server Platform, Hosting and Midmarket
Solution Provider
Check us out from our Website!
Follow us on our Social Media and our Blog!
If you would prefer, write to us too!
hr@titansoft.com.sg
Connect with Us!
40
Image Credits
www.flaticon.com
-Freepik
-SimpleIcon
-OCHA
-Rami Mcmin

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Step by Step Guide to Project Management

  • 1. Step by Step Guide to Project Management
  • 2. So… What counts as a ‘Project’?
  • 3. It produces a unique product, service or result It is temporary It is a group activity Has a defined start and end time Not a routine operation
  • 4. Are these projects? Dinner after work Dinner with Girlfriend on her 22nd birthday Dinner with Girlfriend
  • 5. Are these projects? Dinner after work Dinner with Girlfriend on her 22nd birthday Dinner with Girlfriend Neither temporary nor unique Temporary but not unique Temporary and unique
  • 6. Yes, if you are living No, if it is routine
  • 7. Roles in a Project Stakeholders Project Sponsor Project Manager Project Coordinator
  • 8. Roles in a Project Stakeholders Anyone who has potential interest in the project’s process or outcome, especially those who will be impacted (positively or negatively)
  • 9. Roles in a Project Project Sponsor Gives Project Manager authority and is not involved in day to day activities Helps to address obstacles, such as funding, resources or organizational barriers
  • 10. Roles in a Project Project Manager Manages and drives the project on a daily basis Is 100% responsible for the outcome of the project
  • 11. Roles in a Project Project Coordinator Helps the Project Manager on the project management tasks Does not have authority to make decisions
  • 12. 12 Now that we know the roles in a project, let’s talk about Organization Structures And the Matrix (Organization Structure)
  • 14. This is the Matrix Organization Structure CEO Operations A B C Development A B C Creative A B C IT A B C Project Manager 14
  • 15. 15
  • 16. Strong Matrix 16 In this matrix, the Project Manager (PM) has more power and authority over the Functional Manager. The PM controls the project budget. Weak Matrix In this matrix, the Functional Manager (FM) has more power and authority over the Project Manager. The FM controls the project budget. Balanced Matrix In this matrix, power and authority are shared equally by both PM and FM. Both managers control the project budget.
  • 17. What is your matrix organization structure? 17 Is it effective? Consider the advantages and disadvantages of each type of Matrix.
  • 18. 18 There is this saying about Project Management…
  • 19. 19 …And so, introducing the Project Management Triangle (CSSQ)!
  • 20. • How many people is required? • How much money is required? • What other devices/resources are required? Cost • What functionality do we want to deliver? • What features do we want to work on? • What are the deliverables? Scope • When is the deadline of the project? • What is the availability of the resources?Schedule • What are the expectations of the stakeholders? Quality 20 Here is what CSSQ stands for *It is essential to understand the expectations of the project stakeholders.
  • 21. 21 The Project Management Triangle The Project Management Triangle helps us to visualize the constraints we face when managing a project It can be useful when analyzing the goals of a project.
  • 22. 22 Project Management isn’t just about the Triangle, but also the process: Plan-Do-Check-Act Cycle (O’PDCA) Objectives Plan Do Check Act
  • 23. O’PDCA Explained • What do we want to achieve?Objectives • How are we going to do it? • 5W1H: Why, What, When, Where, Who, HowPlan • Execute the PlanDo • Check if the plan has been followed • Check if the result is as expectedCheck • Perform countermeasures to the plan in order to achieve the objectivesAct 23
  • 24. 24 Plan-Do-Check-Act Cycle is particularly effective for Helping implement Kaizen or Continuous Improvement approaches Identify new solutions and improvements to existing processes Avoiding wastage of resources
  • 25. Next up… Introducing the Project Charter 25 The Project Charter is a short document detailing: Objectives Scope Key Stakeholders Communication Plan Responsible Parties
  • 26. Our Project Charter 26 Form ID: xxxx-x PROJECT CHARTER Name: Completion Date: Select date 1. Business Case 1.1. 1.2. 1.3. 2. Goal 2.1. 2.2. 2.3. 3. Objectives 3.1. 3.2. 3.3. 4. Scope Item Description 5. Cost 5.1. 5.2. 5.3. 6. Schedule Milestone Date 7. Team Members 8. Responsible Parties 9. Key Stakeholders Name Interests 10. Communication Plan Name Frequency Method 11. Project Manager’s Responsibility 11.1. Achieve project goal and objectives 11.2. Accountable for the resource planning and utilization 11.3. Report and status update to stake holders 12. Project Manager’s Authority 12.1. To plan and control resource, including budget, human resource, and schedule 12.2. To report project member’s performance to related department managers
  • 27. Project Charter 27 1. Business Case Why do we need this project? What are its benefits? 2. Goal What do we want to achieve in the long run with this project?
  • 28. Project Charter 28 3. Objectives 4 - 6. Scope, Cost, Schedule Remember CSSQ? How would we measure the success of the project? (Plan)
  • 29. Project Charter 29 7. Team Members Who will be working on this project? Which area will each member be working on? How many man days will it take? 8. Responsible Parties Who else from outside the team needs to assist on this project?
  • 30. Project Charter 30 9. Key Stakeholders Who are the significant stakeholders that we need to pay attention to? 10. Communication Plan How will you communicate about the project? And to whom?
  • 31. Tips on Project Management 31 Who, What, Where, When, Why, How Be Specific, have Numbers and a Timeline Use 5W1H Use SNT When writing a Project Charter…
  • 32. 32 Perform the Work Breakdown Structure Cover 100% of the work deliverables State Outcomes, not actions Keep each work item big enough to matter but small enough to manage The size of each item should be about 25% of the reporting period Helpful Tips for WBS Tips on Project Management
  • 33. 33 Map each team member to each WBS item Assign a schedule (Date and Time) to each WBS item Helpful Tips for Resource Planning Tips on Project Management
  • 34. 34 We hope that with this guide, you are able to manage your projects better.
  • 36. About Titansoft 36 We provide complete IT solutions, tailored to fulfill customers’ needs. We adopt agile software development, which focuses on the development and quick delivery of high quality software and/or web applications.
  • 37. About Titansoft 37 We are located at 150 Cantonment Road Cantonment Centre Block B, #02-08 S(089762)
  • 38. About Titansoft 38 2005 2006 2008 2009 2010 We were founded! Launched first major product! Reached 60,000 concurrent users! 2011 2012 2014 Reached 90,000 concurrent users! Launched Workplace Health Programme Awarded Bronze HEALTH award Reached 100,000 concurrent users! Certified with ISO/IEC 27001:2005 Certified as Cisco Select Certified Partner Achieved Microsoft Silver Competencies in Server Platform, Hosting and Midmarket Solution Provider Awarded Gold HEALTH award by the Health Promotion Board Singapore Successful adoption of the Agile Framework 2013 Certified People Developer by SPRING Singapore
  • 39. About Titansoft 39 •Awarded GOLD Health Award •Awarded People Developer Certification •Awarded ISO/IEC 27001:2005 for Standard of Information Security Management System •Certified Cisco Select Partner •Achieved Microsoft Silver Competencies in Server Platform, Hosting and Midmarket Solution Provider
  • 40. Check us out from our Website! Follow us on our Social Media and our Blog! If you would prefer, write to us too! hr@titansoft.com.sg Connect with Us! 40

Editor's Notes

  • #24: Plans can be changed, Objectives cannot be changed