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TRAINING MATERIALS


  Facilitation Skills & Attitudes

                         Purpose:
Participants are more confident and competent in using
a variety of facilitation skills, enabling them to put the
       tools and principles of PMSD into practice.




                                                            1
PMSD Evolution
Objective per Phase                    Market Actors   Market Facilitator




Phase 1 - Preparation
& Relationship Building




                                                                                Adapted from a diagram by Bernet, Devaux, Ortiz and Thiele, (2005) http://
                                                                                portals.wi.wur.nl/files/docs/ppme/MarticipatoryMarketChainApproach.pdf
- get to know the market system           Interest       Taking a lead
and the actors. Start building
relationships between actors.  
 


Phase 2 – Trust Building
Market actors identify opportunities       Trust          Facilitation
and constraints
 


Phase 3 - Collaboration
Implementing joint action plans:       Collaboration     Backstopping
   New linkages
   Sustainable services
   Advocacy




                                                                            2
Three Principles of PMSD

   Systemic Thinking
   Participation
   Facilitation




                           3
5 Key Skills of a Market Facilitator

1.      Communication

2.      Relationship building

3.      Facilitating Negotiation

4.      Systems thinking

5.      Group facilitation


Inspired by EWB Canada [http://untappedmarkets.ca/files/2011/06/Market-Facilitation-Roles-and-Capacities-Guide.pdf]



                                                                                                                      4
Module Agenda

   Intro
   How good is our communication?
   Facilitating negotiation
   Understanding the principles of systems
   Roles of the Facilitator
   Managing group dynamics

                                              5
Interest-based negotiation
   Build trust through mutual
    understanding and meaningful
    communication
   Focus on revealing
    underlying interests rather
    than positions
   Widen the options for a
    solution through the creativity
    and lateral thinking that
    comes from joint problem
    solving
   Reach agreement that              © The Partnering Initiative / International Business 
    satisfies interests and adds      Leaders Forum
    value for all parties.


                                                                                        6
Roles of the Facilitator




                           7
Group Dynamics Discussion

   What could be the underlying cause/reason?
   What can you do in preparation?
   What can you do in the moment?




                                                 8
Feedback

   Aim for mastery; this can only be achieved by:
     Experience – different groups, dynamics,

      situations, processes, content – every
      experience, good or bad, will build your skills
     Feedback – from a variety of sources, both

      positive and critical (but always constructive) –
      will help you to improve
     Reflection – what do I think about that

      feedback? What was my experience? What
      worked well? what would I do differently?

                                                          9
Further reading and development

   ‘Market Facilitation - Good, Bad and Ugly’
   ‘Being a Market Facilitator’
       (includes a self-assessment)

   The Roadmap!




                                                 10

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Facilitation Training Materials - Slides

  • 1. TRAINING MATERIALS Facilitation Skills & Attitudes Purpose: Participants are more confident and competent in using a variety of facilitation skills, enabling them to put the tools and principles of PMSD into practice. 1
  • 2. PMSD Evolution Objective per Phase Market Actors Market Facilitator Phase 1 - Preparation & Relationship Building Adapted from a diagram by Bernet, Devaux, Ortiz and Thiele, (2005) http:// portals.wi.wur.nl/files/docs/ppme/MarticipatoryMarketChainApproach.pdf - get to know the market system Interest Taking a lead and the actors. Start building relationships between actors.     Phase 2 – Trust Building Market actors identify opportunities Trust Facilitation and constraints   Phase 3 - Collaboration Implementing joint action plans: Collaboration Backstopping  New linkages  Sustainable services  Advocacy 2
  • 3. Three Principles of PMSD  Systemic Thinking  Participation  Facilitation 3
  • 4. 5 Key Skills of a Market Facilitator 1. Communication 2. Relationship building 3. Facilitating Negotiation 4. Systems thinking 5. Group facilitation Inspired by EWB Canada [http://untappedmarkets.ca/files/2011/06/Market-Facilitation-Roles-and-Capacities-Guide.pdf] 4
  • 5. Module Agenda  Intro  How good is our communication?  Facilitating negotiation  Understanding the principles of systems  Roles of the Facilitator  Managing group dynamics 5
  • 6. Interest-based negotiation  Build trust through mutual understanding and meaningful communication  Focus on revealing underlying interests rather than positions  Widen the options for a solution through the creativity and lateral thinking that comes from joint problem solving  Reach agreement that © The Partnering Initiative / International Business  satisfies interests and adds Leaders Forum value for all parties. 6
  • 7. Roles of the Facilitator 7
  • 8. Group Dynamics Discussion  What could be the underlying cause/reason?  What can you do in preparation?  What can you do in the moment? 8
  • 9. Feedback  Aim for mastery; this can only be achieved by:  Experience – different groups, dynamics, situations, processes, content – every experience, good or bad, will build your skills  Feedback – from a variety of sources, both positive and critical (but always constructive) – will help you to improve  Reflection – what do I think about that feedback? What was my experience? What worked well? what would I do differently? 9
  • 10. Further reading and development  ‘Market Facilitation - Good, Bad and Ugly’  ‘Being a Market Facilitator’  (includes a self-assessment)  The Roadmap! 10

Editor's Notes

  • #4: Our definitions: Systemic thinking: Markets are complex systems of interdependent market actors. In order to develop markets sustainably it is necessary to look at the market system as a whole and understand how market actors interact with each other. This perspective uncovers the most effective ways to create deep and lasting changes to the way the system works. Participation : When market actors come together in an environment of high trust, they are best placed to assess the market system of which they are all a part they have the strongest incentives to strengthen the system to make it work better for them and their collaborative actions are most likely to have lasting structural impacts. Facilitation : Our role as grant-based actors should be to provide temporary support that builds conditions and for market actors to improve their market system now and capabilities to continue doing so and in the future.