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Suncorp
   and the Agile Approach:
   Why it’s a Must Have
   for your Future
Craig Smith
Suncorp
Welcome



          Image: http://www.gameoz.com.au/images/detailed/9/Smurf_Graduate.jpg
I was
once like
 you...


            Image: http://www.simpsoncrazy.com/content/pictures/homer/homer-pythagoras.png
Suncorp is a unique, diversified financial services group. We have businesses that
provide banking, general insurance, life insurance and wealth management
products and services. They operate in Australia and New Zealand.
   •  Top 25 ASX listed company
   •  Around 17,000 employees
   •  Over 228,000 shareholders and around 8 million customers
   •  One of the largest general insurance groups in Australia and New Zealand
   •  The fifth largest bank in Australia
   •  The Suncorp Group is also home to 26 well-known brands across Australia
      and New Zealand.
   So it’s not surprising we can offer you some amazing career opportunities.




                  Who is Suncorp?
Corporate        Human                 Group
                                                         Group Finance      Group Risk
    services       Resources             Marketing



                                Five operating divisions
     Personal     Commercial             Vero NZ         Suncorp Bank        Suncorp Life
    Insurance      Insurance




Shared Business                                                      Business
                  Real Estate              Procurement
    Services                                                        Technology




Suncorp Group Structure
Living Agile




               Image: http://en.wikipedia.org/wiki/File:Fonz_Pic.PNG
A quick wayback machine ride




                Image: http://tommcmahon.typepad.com/photos/uncategorized/2008/05/08/peabody2.jpg
A tribute to W.W. Royce




                 Image: http://images.jbrains.ca/theory_of_bdd/royce_diagram.jpg
A tribute to W.W. Royce
                                         Read past
                                          page 2!




                Image: http://blogs.kcls.org/librarytalk/vintage%20boy%20reading.jpg
Fad after fad after fad...




                Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296
Fad after fad after fad...




                Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296
One TPS report too many




               Image: http://www.methodshop.com/video/reviews/officespace/worst.jpg
Image: http://clothesonfilm.com/wp-content/uploads/2010/01/Wall-Street_Michael-Douglas_Gekko-shirt_mid-phone.bmp-1.jpg




Meanwhile in business land...
Image: http://www.managementbooks.com.au/bookweb/images/harvard.jpg




Management techniques
Image: http://spaghettitesting.files.wordpress.com/2009/04/fad.png?w=396&h=296




Fad after fad after fad...
Image: http://www.liverpoolmuseums.org.uk/conservation/exhibitions/metropolis/graphics/large/meccano_factory.jpg




Working in a factory
Agile
               An umbrella
                  term




        Image: http://www.flickr.com/photos/trektrack/2389559700
Agile Manifesto
XP
XP




     Image: Beck, Kent – Extreme Programming Explained: Embrace Change
Scrum




        Image: http://upload.wikimedia.org/wikipedia/commons/b/bd/Scrum-1.JPG
Scrum




Image: http://blogs.conchango.com/Admin/ImageGallery/blogs.conchango.com/Colin.Bird/Scrum%20Overview%20Diagram.png
Image: http://leansoftwarepractices.com/wp-content/uploads/2009/06/Toyota.bmp




Lean manufacturing
Getting
back to
 basics


          Image: http://www.toonpool.com/user/997/files/review_basics_ten_commandments_235585.jpg /
Why Agile: More with less




           Image: http://media.photobucket.com/image/stretch%20budget/realsalesleads/Sharp%20Sellers/dollarstretch.jpg
Competitive advantage




          Image: http://www.bloglifetime.com/images/blogs/8-2007/competitive-advantage-means-outsourcing.jpg
Speed of delivery




             Image: http://www.pharosparcel.com/assets/images/image-services.jpg
Solutions customers want




               Image: http://www.tuvox.com/blog/wp-content/uploads/2009/01/ngservice.jpg
Seat at the table




       Image: http://www3.whig.com/whig/blogs/uponfurtherreview/wp-content/uploads/2009/06/fathers-day-dinner-lg.jpg
Marsh-
 Mallow
Challenge


            Image: http://media.tumblr.com/tumblr_lfm6cvq28P1qc3ji0.jpg/
Agile Pyramid
            Approach

                Practices

            Principles

                   Values
            Image: http://www.flickr.com/photos/lyng883/2168146740
Agile
Values


         Image: http://misspinkslip.files.wordpress.com/2009/07/used-car-salesman.jpg
Trust




 Image: http://ppdev2.asu.edu/zpmi1/morrisoninstitute.asu.edu/Portal/morrison-memo-1/safety-net/image_preview
Innovative Accountability




   Image: http://api.ning.com/files/VnX-Vmb1sjsYSKE7LQTBndoY62CkayqKipj0KSFuvLD64Pjeo96WWZPg50yvhIuqk2vKH6*2wdaTOzddSe7nxP6PU6UN8tci/questionsignpost.jpg
Courage




          Image: http://www.tams-witmark.com/images/wizard/WIZ-19.jpg
Honesty




     Image: http://www.toonpool.com/user/997/files/appearance_honesty_best_policy_338925.jpg
It’s All About Culture




                                Image: http://home.pacbell.net/fantomdj/dk/donkey_kong_barrel.gif
             http://www.greenenergyinvestors.com/index.php?act=Print&client=printer&f=2&t=2991
Agile
Principles


             Image: http://www.principalspartnership.com/img/principal-office.jpg
Image: http://www.pmthink.com/BenefitsRealization211.jpg




Value
Image: http://www.adjustafresh.com/wp-content/uploads/2009/11/stop-collaborate-and-listen.jpg




Collaboration
Image: http://www.mobnews.ru/images/news/1140850800_No_speed_limit.jpg




Speed
Image: http://www.swirlingtech.com/AboutUs/3/flexibility.jpg




Flexibility
Image: http://files.customize.org/thumbnails/larger/60916.jpg




Simplicity
Image: http://farm3.static.flickr.com/2388/2202700973_7f48539c10.jpg




Teamwork
Agile
Approach


           Image: http://www.flickr.com/photos/jessicagarro/4264658790
5%




          Image http://legacy.lclark.edu/faculty/jsmiller/objects/idea_bulb.jpg




Concept
10%




           Image http://propertymanagementgroups.com/MonopolyGO.jpg




Initiate
80%




          Image http://www.xdin.com/Portals/4/Images/develop-n-deliver.JPG




Deliver
5%




         Image http://www.pcfixexpress.com/images/happy_office.jpg




Deploy
Agile
Practices


            Image: http://www.flickr.com/photos/idovermani/3903032710
Estimation




Because somebody
wants an estimate   Image: https://intranet.5amsolutions.com/download/attachments/7144435/planning+poker+cards.jpg
Break Down -> Done




Image http://www.xqa.com.ar/visualmanagement
Daily standup
Retrospective
Development dials to eleven




Image http://www.redmolotov.com/images/designs/turn-it-up-to-eleven-tshirt_design.jpg
Pair Programming
Co-location
Cross functional team
                                                     Project
                                                     Sponsor

                                                                     Project
                                                                     Manager               Program
                                                                                           Manager
                       Consultants

                                                    Iteration
                                                    Manager
                                                                     Team
                                                                      lead

                              Comms
                              Officer
            Busines                                 Core                      Team
                                                                             Member
            Owner
                                                    Team
                               Quality
                              Assurance
                                                                       Bus.
                                                                       SME
                                          Project
                                          Officer         Team
                                                        Specialist                    Support
                        Other key                                                     Analyst
                      stakeholders


                                              Extended
                                                Team
Skills
                                                                                                Image http://www.befitlifestyle.com/images/CorporateTeamHands.jpg
Frequent small releases
                       Small iterations
                        Release often




               Image: http://images.askmen.com/blogs/news/the-big-bang-experiment.jpg
Test driven development




                 Acceptance criteria
                   for every story
              Image: http://interacc.typepad.com/.a/6a01053596fb28970c0120a60feb37970c-400wi
Continuous integration




            Image: http://www.aboutmyplanet.com/wp-content/blogs.dir/10/files//2007/11/traffic-light.jpg
Visualise the flow




Get it in peoples faces
Business release planning
Infrastructure planning
Story cards
With acceptance criteria
Image: http://img4.allyou.com/i/2008/06/cut-utility-bills-l.jpg?400:400




Big visual charts
Futurespective
Image: http://firstfriday.files.wordpress.com/2008/03/stupidity.jpg




Common Sense?
Image: http://2.bp.blogspot.com/_6-vqzBEWwCE/ST1nDszwQUI/AAAAAAAAHU0/NddZvqvw0uA/s400/The+IT+Crowd5.jpg




Agile in IT
Image: http://www.usnews.com/usnews/photography/office/images/1.jpg




Agile in the business
Image: http://images.cheezburger.com/completestore/2010/8/8/a87f6930-87c6-4b39-9748-0997fca2e462.jpg




Why do I care?
Sounds
 Great...
How Do I
Join The
 Team?

            Image: http://2.bp.blogspot.com/_eCeLBv5lJdg/Sh9IcgMWa8I/AAAAAAAAAzk/_nomC5kr5BE/s400/barney-stinson.jpg
What We Look For
Our Criteria
   ‘Sure we want to talk to graduates who’ve had academic success, but we’re also interested in
                    your contribution to the community and past experience.’


What can you offer as a Graduate?
We ask for evidence that you have the:
•  Motivation for the role
•  Organisational fit
•  Skills and competency
•  Potential to develop


What do we look for in Graduates?
•   Passion
•   Strong communication and interpersonal skills
•   Ability to be innovative and think outside the square
•   Demonstrated ability to apply your technical knowledge
•   Analytical and problem solving skills
•   Flexibility/ Adaptability
•   Team player /Collaborative
•   Leadership
How Do Suncorp Source?
                                                 Tips and Hints

Sourcing Activities
Corporate Website                  • Start researching employers
Online Job Board Advertising       • Set up job alerts
Print Advertising
                                   • Submit an expression of
Industry Events and Associations
                                     interest
Social Networking Sites
                                   • Apply during peak graduate
Careers Fairs
                                     recruitment periods
Employee Referrals
                                   • Career planning – what are
Database Searches
                                     your long and short term
Recruitment Agency Partnerships
                                     goals? How can ‘Suncorp’ help
University Partnerships              me achieve these goals?
Graduate Program
                    Developmental Plan – grow
1-2 year program         your technical &          Support structure – Buddy,
                     interpersonal skills. Build      Mentor & Graduate
   *Rotation*           on your commercial                 Manager
                             acumen




Networking Events   Meet the business & other
                         Suncorp Grads
Selection Process


                  Resume    Telephone     Assessment
Applications
                  Screen    Screening       Centre




                           Manager Once    Cognitive
   Offer          Checks    Removed
                            Interview     Assessment
Benefits
                                              •   Paid Community Service leave
•   Apart from National organisation          •   Paid Paternal/Adoption leave
    owning over 26 Major Companies,
    17000 employees.                          •   Additional unpaid paternal leave
•   Fantastic career development              •   Opportunity to purchase add annual
    opportunities, a great team culture and       leave
    a challenging and rewarding career –
    there are many more perks to working      •   Opportunity to cash out leave
    for Suncorp.....                          •   Paid Personal leave
•   Paid Permanent position                   •   Paid Sick leave
•   Paid Superannuation                       •   Opportunity to salary sacrifice
•   Fortnightly pay
                                              •   Access to Suncorp’s Employee
•   Opportunity to start employment early
    on a casual basis whilst studying             Assistance Program
•   Paid study assistance and the             •   Discounted personal insurance
    opportunity to undertake professional     •   Fee free banking
    accreditation
                                              •   Discounted credit cards and lending
•   Paid internal corporate training
                                                  products (i.e. Home and car loans)
•   Paid study leave
•   Paid annual leave                         •   Discounted health insurance
•   Paid public holidays                      •   Discounted travel
•   Paid Compassionate leave                  •   Discounted mobile phone and
                                                  internet packages
                                              •   Discounted Apple products (i.e.
                                                  iPods, computers, iPhones)
Cool Stuff




         Image: http://www.toonpool.com/user/611/files/old_technology_66595.jpg
What sort of
environment
do you want
 to work in?

               Image: http://www.networkworld.com/Micronet%20images/pc_mac.gif
More Information?


Website:
 www.suncorp.com.au/graduates

Talk to us on Facebook:
   www.facebook.com.au/suncorpgroupcareers

Email:
  graduateprogram@suncorp.com.au


Craig Smith

craig.smith@suncorp.com.au
@smithcdau

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Suncorp & the Agile Approach - Why it's a Must Have for your Future