SlideShare a Scribd company logo
IBM SureMark printers shrink costs, provide ultimate operational
efficiency and set the standard for “green” retailing



     IBM SureMark Printer
     Single-station model 1NR (1NA, 1ND)




                                                                                                 The world’s premier retail printer
                                                                                                 Retailers realize now is the time to drive
                                                                                                 transformation and make their opera-
                                                                                                 tions smarter and more competitive.
                                                                                                 Those who invest in technology that
                                                                                                 can shrink costs while providing opera-
                                                                                                 tional efficiencies and integrating
                                                                                                 “green” principles into their business will
                                                                                                 be positioned for the future.


                                                                                                 For these retailers, IBM introduces new
     IBM SureMark single-station printers 1NR in pearl and iron gray
                                                                                                 models of the IBM SureMark™ single-
                                                                                                 station printer. Built for ultimate retail-
                                                   Highlights                                    hardened performance in demanding
                                                                                                 environments, the IBM SureMark printer
     ■    Fastest IBM receipt printer                       ■    Eco-friendly packaging and      delivers unmatched speed and reliability
          ever—80 LPS—27% faster than                            receipt media                   and is easy to manage and service;
          top competitor                                                                         plus it offers earth-friendly design and
                                                            ■    Resists spillage—channels       packaging that set new world
     ■    Easy to manage with IBM exclu-                         liquids away from critical      standards.
          sive Remote Management                                 components
          Agent                                                                                  IBM SureMark printers
                                                            ■    Flexible mounting options       boost operational
     ■    Accurate, programmable sensor                          include wall mounting with      efficiency and cut costs
          system monitors printer                                upside down printing
          “health”
                                                            ■    Simplifies ordering and inven-
     ■    Reduces paper changes by                               tory management with stream-
          46% with support for four-inch                         lined model structure
          (102 mm) rolls
A new world standard for retail receipt printers




1. Fast 80 LPS receipt printing for single-byte   7. A programmable audible alarm can be            11. Standard USB and RS-232 connectivity
   (SBCS) or double-byte (DBCS) printing              used to prompt users                              integrates with IBM and third-party POS
2. Push button receipt cover opening              8. Paper motion sensor detects jams and               systems (external power brick or special
3. Easy drop-in paper loading and large               reduces waste of receipt media. Paper low         cable required)
   four-inch (102 mm) receipt roll helps              sensor is accurate and programmable,          12. Epson Emulation and Compatibility Modes
   reduce downtime and training expenses              reducing labor expenses. Print head and           ease transition to new models and enable
4. Retail-hardened, spill-resistant design            cutter health sensors minimize downtime           easy replacement of competitive printers
   delivers high reliability in the harshest      9. All IBM peripherals are tested, engineered,    13. All packaging materials are recyclable and
   retail environments                                color coordinated, provide latching connec-       most are made from recycled post-
5. Extended code page support (27 total)              tions, are compatible and optimized to            consumer waste
   enables worldwide use                              work as a total store solution                14. An optional wall mounting bracket can be
6. 3 MB user flash memory supports bar-            10. Powered USB and RS-485 connectivity               used to save valuable counter space
   codes, logos, color graphics and                   eliminates the need for a separate power
   TrueType™ fonts                                    brick and conserves counter space
A new world standard for retail receipt printers


Fast printing wins customers and improves   Management Agent (RMA) and                   and training expenses. Retailers can
productivity                                IBM Director software, provided at no        save up to five minutes per media roll
New IBM SureMark printers are specifi-       additional cost, keep your business          change by using the paper low prompt
cally designed to meet the rigors of        running smoothly by providing critical       to initiate roll changes. When linked
retail environments and feature the         maintenance and environmental                with Remote Management Agent
most advanced printer technologies          information. Business IT costs are           software, store managers can be auto-
today to speed transactions. With a         reduced by managing your POS,                matically paged when a printer paper
record 80 lines per second (LPS) for
                                 1
                                            peripherals and application locally or       low sensor is tripped, ensuring that the
single-byte (SBCS) or double-byte           from a remote site.                          manager will bring a new receipt roll to
(DBCS), these faster printers process                                                    the cashier without interrupting
transactions 27% quicker than the top       Unique features mean fewer service calls     transactions.
competitor to improve customer satis-       and less downtime
faction and employee productivity.          IBM SureMark printers are designed           Cost cutting design and performance
IBM innovations, such as standard           with a built-in sensor system that con-      deliver quick ROI
3 MB2 flash memory, help retailers print     tinuously monitors the printer’s “health.”   Operating costs are significantly
“value added” messages on receipts          A paper motion sensor detects jams           reduced due to the easy-to-service
while keeping checkout lanes moving.        and reduces waste of receipt media.          design of IBM SureMark printers. Key
                                            Print head and cutter sensors minimize       printer components like thermal print
Remote management reduces TCO               downtime by identifying parts that are       head and cards can be replaced by
IBM SureMark single-station printers        about to fail so they can be replaced        trained personnel instead of costly serv-
lower operating costs and total cost of     proactively. Additionally, easy drop-in      ice technicians. Covers are easily
ownership with easy-to-manage fea-          paper loading and a large four-inch          removed and replaced, helping to
tures including IBM Retail Systems          (102 mm) receipt roll reduce downtime        reduce costs through better inventory
Management tools. Remote                                                                 management and accommodating POS
A new world standard for retail receipt printers


                                                                                                        less environmental impact, fewer
                                                                                                        roll changes and less printer and
                                                                                                        employee downtime. In fact, using an
                                                                                                        IBM SureMark printer with polymer
                                                                                                        receipts on a larger roll reduces envi-
                                                                                                        ronmental waste and total cost of own-
                                                                                                        ership significantly more than printers
                                                                                                        with two sided receipt media (2ST).


                                                                                                        Minimum impact at end of life reduces
                                                                                                        costs and waste
Newly designed packaging includes high-density polyethylene (HDPE) inserts made from recycled post-
consumer waste, saving space for energy and cost-efficient shipping and disposal. Box and inserts are   IBM SureMark printer packaging is
100% recyclable                                                                                         100% recyclable, including box and
                                                                                                        inserts. The high-density polyethylene
and peripherals color changes. Snap-in                Supremely Green! Saving the environment           (HDPE) inserts are made from recycled
interface adapters, USB, RS-232 and                   and your bottom line!                             post-consumer waste and can be
RS-485 make migration to new system                   IBM sets new world standards in eco-              stacked in very little space, reducing
platforms easier and cost effective.                  friendly POS technology with new                  transportation and packaging disposal
Usage statistics are not only available               SureMark single-station printers.                 costs. Printer plastics and metal parts
locally but can be acted upon remotely                Extending the IBM commitment to envi-             are also recyclable, minimizing the envi-
by RMA and can be used to extend                      ronmental stewardship, IBM SureMark               ronmental impact of disposal when the
printer life with proactive servicing and             printers are the first designed to use             product reaches end of life. For environ-
wear leveling to minimize downtime.                   polymer film, an emerging advanced                 mentally conscious recycling and dis-
Fewer service trips translate into sav-               receipt media that is fully recyclable.           posal options, IBM Asset Recovery
ings in travel and valuable employee                  The new receipt material has multiple             Solutions3 offers a fully compliant,
time and less impact on the                           layers of polymer film for strength and            enterprise-wide asset disposal
environment.                                          opacity but is much thinner than                  program.
                                                      standard paper media. Each roll is
                                                      19% longer than a paper roll, meaning
A new world standard for retail receipt printers


Retail-hardened for lasting performance in       compatibility with leading industry and       array of low cost financing and leasing
harsh environments                               legacy systems and helps protect tech-        options. With products developed by
Constructed from the highest quality             nology investments. Designed with             IBM engineers with over 100 years
materials available, IBM SureMark                open platform technology, the                 combined experience in the POS print-
printers are retail-hardened and spill-          IBM SureMark printer enables use of a         ing field, and service provided by
resistant to deliver high reliability in the     single POS printing platform across the       IBM and our highly skilled IBM Business
harshest retail or food service environ-         enterprise.                                   Partners, it’s no wonder the world’s top
ments. A marketing life of up to five                                                           retailers use IBM POS printer solutions.
years and a service life of seven years          Low cost financing from IBM, the industry
or more mean your investment is pro-             leader in POS solutions                       For more information
tected and life cycle costs are opti-            Now more than ever, retailers depend          To learn more about IBM SureMark
mized, reducing TCO.                             on IBM for POS solutions that boost           single-station printers and other retail
                                                 operational efficiency, shrink costs and      store solutions from IBM, please con-
Use a single printing platform worldwide         provide quick ROI. IBM is committed to        tact your local IBM representative or
across your enterprise                           meeting the challenges of this demand-        visit: ibm.com/products/retail.
A single IBM SureMark printer model              ing retail environment by offering an
can support the unique needs of retail-                                                        To place an order, call 1-800-IBM-CALL
ers in many countries. An extended                                                             (1-800-426-2255) or 1-770-863-1000
code page supports global use and                                                              in countries other than the U.S. and
                                                                                               Canada.



Model        Availability        Character Set            Single-Pass          Cover Color                 Warranty Service4
                                                          Check Handling
1NR          Worldwide           SBCS and DBCS            No                   Pearl White or Iron Gray    IBM on-site repair5
1NA          US only             SBCS and DBCS            No                   Pearl White or Iron Gray    IBM advance exchange
1ND          UK only             SBCS and DBCS            No                   Pearl White or Iron Gray    IBM Depot service
A new world standard for retail receipt printers



IBM SureMark Printer at a glance

Models                                                            1NR
Receipt station (one-color paper)                                 80 lps @ 8 lpi, 60 lps @ 6 lpi
Receipt station (two-color paper)                                 35 lps @ 8 lpi, 26 lps @ 6 lpi
Printing resolution (thermal)                                     203 dpi
Data buffer RAM                                                   Dynamic/expandable
Flash memory for microcode                                        5 MB
Flash memory for offline journal                                  Up to 3 MB
Flash memory for logos                                            Up to 3 MB
Flash memory for fixed messages                                    Up to 3 MB
Flash memory for code pages                                       Up to 3 MB
Flash memory for user characters                                  64 KB
Interfaces                                                        RS232 – 115 kbps (external power brick or special power cable
                                                                  required)
                                                                  RS485 – 187 kbps (24 or 38 Volt)
                                                                  USB 2.0 – 12 Mbps (Full Speed – Bulk and HID) Powered USB plus
                                                                  Standard USB
Ports                                                             ●   DC In (except RS485)
                                                                  ●   USB/Powered USB or RS232 or RS485 (24 or 38 V) (Interface card
                                                                      dependent)
                                                                  ●   OEM Cash Drawer (+24 V)
CRU (customer replaceable units) with Light-Path management       n/a
Sensors                                                           Paper low, paper out, cutter health, print head health, usage counters,
                                                                  paper motion jam detection
Mounting options                                                  Integrated (Integration tray), Distributed (free standing), Wall mount
Support for wide range of receipt media—thickness/type of media
                                                              6
                                                                  1.6 - 3.7 mil (thousandths of an inch) paper thickness. Factory feature
                                                                  selection of 2.28 in (58 mm) or 3.15 in (80 mm) paper width
Media type supported/roll diameter                                Receipt paper rolls – maximum 4 in (102 mm) diameter. External roll
                                                                  (mounted under counter) maximum roll diameter – 12 in (305 mm)
Energy consumption efficiency*                                    N/A
“Green” attributes                                                Shipping container and inserts are made of recycled materials and are
                                                                  stackable and recyclable
A new world standard for retail receipt printers



IBM SureMark Printer at a glance
Dimensions (WxDxH)                            Width: 5.7 in (145 mm)
                                              Depth: 7.0 in (177 mm)
                                              Height cover closed: 6.3 in (159 mm)
                                              Height cover opened: 10.2 in (260 mm)
Weight                                        Model 1NR: 3.5 lb (1.4 Kg)
Command Sets                                  Native, Epson ESC POS™ Emulation7, Compatibility Mode8
Operating system support9                     NLPOS 9 SSP3+/IRES 2.1.5 CSD
                                              4690 OS V6R1
                                              Microsoft® Windows Vista® SP1, XP SP3, WEPOS Update 1.1,
                                              POSReady 2009, 2003 Server
                                              DOS
Drivers supported9                            UPOS 1.12
                                              4610 Native Windows 2.5
                                              4690 OS V6 R1
IBM application support – ACE, SA, GSA, CSA   IBM applications are tested in compatibility mode only
Resident barcode formats                      UPC A/E, JAN 8(EAN), Code 39, ITF, Code 93, Code 128 a, b, and c,
                                              Codabar, PDF417
Integration kits                              SurePOS 700 and 500 Series
Reliability                                   150 km – thermal print head life. 1.5 million cuts – cutter life
North America                                 Models 1NR and 1NA (US only)
Latin America                                 Model 1NR
Europe, Middle East, Africa                   Models 1NR and 1ND (UK only)

Asia Pacific                                   Model 1NR
© Copyright IBM Corporation 2009
                                                                                                                   IBM Retail Store Solutions
                                                                                                                   P.O. Box 12195, 3039 Cornwallis Road
                                                                                                                   Research Triangle Park, NC 27709
                                                                                                                   U.S.A.
                                                                                                                   Produced in the United States of America
                                                                                                                   March 2009
                                                                                                                   All Rights Reserved
                                                                                                                    IBM, the IBM logo, ibm.com and SureMark are
                                                                                                                   trademarks or registered trademarks of
                                                                                                                   International Business Machines Corporation in
                                                                                                                   the United States, other countries, or both. If
                                                                                                                   these and other IBM trademarked terms are
                                                                                                                   marked on their first occurrence in this
                                                                                                                   information with a trademark symbol (® or ™),
                                                                                                                   these symbols indicate U.S. registered or
                                                                                                                   common law trademarks owned by IBM at the
                                                         5
                                                             Systems with limited on-site service are              time this information was published. Such
                                                             designed to be repaired during the applicable         trademarks may also be registered or common
                                                             warranty period primarily with IBM supplied           law trademarks in other countries. A current list
                                                             replacement parts, installed by trained               of IBM trademarks is available on the Web at
    IBM assumes no responsibility or liability
                                                             IBM service technicians at the customer’s             “Copyright and trademark information” at
    for any use of the information contained herein.
                                                             location. IBM will only send a technician on-site     ibm.com/legal/copytrade.shtml.
    Nothing in this document shall operate as an
                                                             to perform a repair if (a) the remote telephone       Microsoft and Windows Vista are trademarks of
    express or implied license or indemnity under
                                                             diagnosis and/or customer part replacement            Microsoft Corporation in the United States,
    the intellectual property rights of IBM or third
                                                             is/are unable to resolve the problem, or (b) the      other countries, or both.
    parties.
                                                             part is one of the few designated by IBM for
    References in this publication to IBM products                                                                 Other product, company or service names may
                                                             customer replacement. For a list of customer
    or services do not imply that IBM intends to                                                                   be trademarks or service marks of others.
                                                             replaceable parts, contact IBM. Support
    make them available in all countries in which            unrelated to a warranty issue may be subject to       IBM assumes no responsibility or liability
    IBM operates. Copying or downloading the                 additional charges.                                   for any use of the information contained herein.
    images contained in this document is expressly                                                                 Nothing in this document shall operate as an
                                                         6
                                                             IBM now offers branded paper supplies. For
    prohibited without the written consent of IBM.                                                                 express or implied license or indemnity under
                                                             more information, please contact your IBM sales
    Any proposed use of claims in these materials                                                                  the intellectual property rights of IBM or third
                                                             representative.
    outside of the United States must be reviewed                                                                  parties. No warranties of any kind including but
    by local IBM country counsel prior to such use.
                                                         7
                                                             Epson emulation mode supports direct                  not limited to warranties of merchantability or
    All statements regarding IBM’s future direction          communication with the printer using the              fitness for a particular purpose are offered in this
    and intent are subject to change or withdrawal           Epson ESC POS™ command set for printers               document. For more details on limited warranty
    without notice, and represent goals and                  connected via RS-232 interface. Epson                 terms and conditions or extended warranty,
    objectives only.                                         emulation is not supported in driver                  please contact your IBM representative.
                                                             environments.
    Other product, company or service names may                                                                    References in this publication to IBM products
    be trademarks or service marks of others.
                                                         8
                                                             Please visit the IBM support Web site at              or services do not imply that IBM intends to
                                                             ibm.com/support to obtain the latest                  make them available in all countries in which
    The IBM home page on the Internet can be
                                                             compatibility data for operating systems,             IBM operates. Copying or downloading the
    found at ibm.com.
                                                             interfaces and IBM hardware.                          images contained in this document is expressly
1
    Indicates rated speed. Actual print speed
                                                         9
                                                             Some printer functions may not be supported           prohibited without the written consent of
    depends on user-specific configuration of
                                                             by all combinations of operating systems and          IBM. Any proposed use of claims in these
    interface, application, operating system and
                                                             drivers. Model 1NR has a “compatibility” mode         materials outside of the United States must be
    drivers.
                                                             that enables some, not all, features of the           reviewed by local IBM country counsel prior to
2
    MB equals one million bytes when referring to            product reusing existing drivers in each              such use. The information could include
    storage capacity; accessibility may be less.             operating system environment. See User Guide          technical inaccuracies or typographical errors.
3
    To learn more about IBM Asset Recovery                   for more detail.                                      IBM may make improvements and/or changes
    Solutions, please visit:                             * The energy consumption efficiency is the value          in the product(s) or the program(s) described in
    ibm.com/financing/us/recovery.                          of the power consumption measured in                    this publication at any time without notice.
4
    All limited warranty terms are for one year. For a     accordance with the measuring method                    All statements regarding IBM’s future direction
    copy of the terms and conditions of IBM’s              specified by the Japan energy saving law                 and intent are subject to change or withdrawal
    statement of limited warranty, contact your            divided by the Composite Theoretical                    without notice, and represent goals and
    IBM representative or reseller.                        Performance specified by the energy saving law.          objectives only.




                                                                                                                   RTD12511-USEN-00

More Related Content

PDF
Print Wise Mps Power Point Presentation
PDF
(1) what does it mean to be a mainframe today friedman1
PDF
Supercharge Your Savings and Mainframe Performance
PDF
Ergo - Managed Desktop Services Brochure
PDF
Lotus domino consolidation to linux on system z
PDF
PDF
IBM System x3650 M2
PDF
Pos vs pc
Print Wise Mps Power Point Presentation
(1) what does it mean to be a mainframe today friedman1
Supercharge Your Savings and Mainframe Performance
Ergo - Managed Desktop Services Brochure
Lotus domino consolidation to linux on system z
IBM System x3650 M2
Pos vs pc

What's hot (20)

PPT
Sap overview
PPT
Sap overview
PDF
PBP + More Managed Print Solutions
PDF
Folleto sli 18810
PPTX
SYSFORETAIL – ERP SOLUTION FOR RETAILERS
PDF
Next Generation Business Service Management: Strategy and Roadmap
PDF
Driving Business Value on Power Systems with Solid-state Drives
PDF
IBM Remote Managed InfrastructureServices
PDF
IBM Server Makeover. Your first step towards lower costs, lower risks
PDF
C925de Brochure
PDF
SBTUG News - IBM Mainframe
PDF
MDM for Oracle Hyperion EPM
PDF
Getting the MAX from your Virtualized Environment: Comprehensive Solutions fr...
PDF
Connexa FPF
PPT
Gordon baisley - eircom - Introducing the EDM role with www.softtest.ie
PDF
IBM zEC12 zAware and Flash Express
PDF
Porta Fab In Plant Office Brochure
PDF
A Large European Telecommunications Company
PDF
How to enhance performance and reduce energy costs in the midmarket with ibm ...
Sap overview
Sap overview
PBP + More Managed Print Solutions
Folleto sli 18810
SYSFORETAIL – ERP SOLUTION FOR RETAILERS
Next Generation Business Service Management: Strategy and Roadmap
Driving Business Value on Power Systems with Solid-state Drives
IBM Remote Managed InfrastructureServices
IBM Server Makeover. Your first step towards lower costs, lower risks
C925de Brochure
SBTUG News - IBM Mainframe
MDM for Oracle Hyperion EPM
Getting the MAX from your Virtualized Environment: Comprehensive Solutions fr...
Connexa FPF
Gordon baisley - eircom - Introducing the EDM role with www.softtest.ie
IBM zEC12 zAware and Flash Express
Porta Fab In Plant Office Brochure
A Large European Telecommunications Company
How to enhance performance and reduce energy costs in the midmarket with ibm ...
Ad

Viewers also liked (20)

PDF
PDF
A inventora da computação por toque. Elo Touch
PDF
GHMX7-Li Battery
PDF
Tw 9850 201
PDF
Folder de Periféricos BEMATECH
PDF
PDF
Opn2002 e Samsung Galaxy Tab
PPT
Apresentação Webinar APC - Aplicações / Agregando Valor
PDF
Gts genius batteries
PDF
105SL Plus
PDF
Catalogo evoled
PDF
L-series: L300 Desktop virtual com conexão Ethernet
PDF
PDV touchway
PDF
Mt9850 505
PDF
Leitor Nonus
PDF
PDF
Genius hmc70-li
PDF
Verus Box 9850 802
PDF
Série Captuvo SL22
A inventora da computação por toque. Elo Touch
GHMX7-Li Battery
Tw 9850 201
Folder de Periféricos BEMATECH
Opn2002 e Samsung Galaxy Tab
Apresentação Webinar APC - Aplicações / Agregando Valor
Gts genius batteries
105SL Plus
Catalogo evoled
L-series: L300 Desktop virtual com conexão Ethernet
PDV touchway
Mt9850 505
Leitor Nonus
Genius hmc70-li
Verus Box 9850 802
Série Captuvo SL22
Ad

Similar to Suremark 1nr (20)

PDF
Office overview presentation_june 1st 2012
DOC
Print One Pager
PDF
Why Xerox?
PDF
X544n Brochure
PDF
Managed Print Services Ny
PDF
Dave Lobato: Good for business - good for planet
PDF
Office Overview Presentation June 1st 2012
PDF
Office Overview Presentation June 1st 2012
PDF
Kyocera M F P Brochure
PDF
M Power Print
PPTX
High Performance Receipt Printer To Mastering POS Operations
PDF
IBM Supplies
PPTX
Top Printer Trends in 2025 – What’s New & What’s Next?
PDF
Partnership Brochure
PDF
XID 590ie Retransfer Printer
PDF
Pk lim optimising sustainable strategies
PPTX
Receipt Printer Australia Smart Printing for Growing Retailers
PDF
Slfsrv25
PDF
Selfserv Checkout Ds
PDF
Green Print-Reduce your printing
Office overview presentation_june 1st 2012
Print One Pager
Why Xerox?
X544n Brochure
Managed Print Services Ny
Dave Lobato: Good for business - good for planet
Office Overview Presentation June 1st 2012
Office Overview Presentation June 1st 2012
Kyocera M F P Brochure
M Power Print
High Performance Receipt Printer To Mastering POS Operations
IBM Supplies
Top Printer Trends in 2025 – What’s New & What’s Next?
Partnership Brochure
XID 590ie Retransfer Printer
Pk lim optimising sustainable strategies
Receipt Printer Australia Smart Printing for Growing Retailers
Slfsrv25
Selfserv Checkout Ds
Green Print-Reduce your printing

More from ScanSource Brasil (20)

PDF
Apresentacao im693
PDF
Easy printer im903_tt_v3_lancamento
PDF
ELO ET 5543L
PDF
ELO ET 4343L
PDF
ELO ET 4243L
PDF
ELO ET 3243L
PDF
ELO ET 2794L
PDF
ELO ET 2494L
PDF
ELO ET 2293L e ET 2294L
PDF
ELO ET 2094L
PDF
ELO ET 1593L
PDF
ELO ET 1093L
PDF
ELO ET 1990L
PDF
ELO ET 1590L
PDF
ELO ET 1790L
PDF
Dimensões do ELO ET 7001L
PDF
Dimensões do ELO ET 5502L
PDF
Dimensões do ELO ET 4602L
PDF
Dimensões do ELO ET 4202L
PDF
Dimensões do ELO ET 3202L
Apresentacao im693
Easy printer im903_tt_v3_lancamento
ELO ET 5543L
ELO ET 4343L
ELO ET 4243L
ELO ET 3243L
ELO ET 2794L
ELO ET 2494L
ELO ET 2293L e ET 2294L
ELO ET 2094L
ELO ET 1593L
ELO ET 1093L
ELO ET 1990L
ELO ET 1590L
ELO ET 1790L
Dimensões do ELO ET 7001L
Dimensões do ELO ET 5502L
Dimensões do ELO ET 4602L
Dimensões do ELO ET 4202L
Dimensões do ELO ET 3202L

Suremark 1nr

  • 1. IBM SureMark printers shrink costs, provide ultimate operational efficiency and set the standard for “green” retailing IBM SureMark Printer Single-station model 1NR (1NA, 1ND) The world’s premier retail printer Retailers realize now is the time to drive transformation and make their opera- tions smarter and more competitive. Those who invest in technology that can shrink costs while providing opera- tional efficiencies and integrating “green” principles into their business will be positioned for the future. For these retailers, IBM introduces new IBM SureMark single-station printers 1NR in pearl and iron gray models of the IBM SureMark™ single- station printer. Built for ultimate retail- Highlights hardened performance in demanding environments, the IBM SureMark printer ■ Fastest IBM receipt printer ■ Eco-friendly packaging and delivers unmatched speed and reliability ever—80 LPS—27% faster than receipt media and is easy to manage and service; top competitor plus it offers earth-friendly design and ■ Resists spillage—channels packaging that set new world ■ Easy to manage with IBM exclu- liquids away from critical standards. sive Remote Management components Agent IBM SureMark printers ■ Flexible mounting options boost operational ■ Accurate, programmable sensor include wall mounting with efficiency and cut costs system monitors printer upside down printing “health” ■ Simplifies ordering and inven- ■ Reduces paper changes by tory management with stream- 46% with support for four-inch lined model structure (102 mm) rolls
  • 2. A new world standard for retail receipt printers 1. Fast 80 LPS receipt printing for single-byte 7. A programmable audible alarm can be 11. Standard USB and RS-232 connectivity (SBCS) or double-byte (DBCS) printing used to prompt users integrates with IBM and third-party POS 2. Push button receipt cover opening 8. Paper motion sensor detects jams and systems (external power brick or special 3. Easy drop-in paper loading and large reduces waste of receipt media. Paper low cable required) four-inch (102 mm) receipt roll helps sensor is accurate and programmable, 12. Epson Emulation and Compatibility Modes reduce downtime and training expenses reducing labor expenses. Print head and ease transition to new models and enable 4. Retail-hardened, spill-resistant design cutter health sensors minimize downtime easy replacement of competitive printers delivers high reliability in the harshest 9. All IBM peripherals are tested, engineered, 13. All packaging materials are recyclable and retail environments color coordinated, provide latching connec- most are made from recycled post- 5. Extended code page support (27 total) tions, are compatible and optimized to consumer waste enables worldwide use work as a total store solution 14. An optional wall mounting bracket can be 6. 3 MB user flash memory supports bar- 10. Powered USB and RS-485 connectivity used to save valuable counter space codes, logos, color graphics and eliminates the need for a separate power TrueType™ fonts brick and conserves counter space
  • 3. A new world standard for retail receipt printers Fast printing wins customers and improves Management Agent (RMA) and and training expenses. Retailers can productivity IBM Director software, provided at no save up to five minutes per media roll New IBM SureMark printers are specifi- additional cost, keep your business change by using the paper low prompt cally designed to meet the rigors of running smoothly by providing critical to initiate roll changes. When linked retail environments and feature the maintenance and environmental with Remote Management Agent most advanced printer technologies information. Business IT costs are software, store managers can be auto- today to speed transactions. With a reduced by managing your POS, matically paged when a printer paper record 80 lines per second (LPS) for 1 peripherals and application locally or low sensor is tripped, ensuring that the single-byte (SBCS) or double-byte from a remote site. manager will bring a new receipt roll to (DBCS), these faster printers process the cashier without interrupting transactions 27% quicker than the top Unique features mean fewer service calls transactions. competitor to improve customer satis- and less downtime faction and employee productivity. IBM SureMark printers are designed Cost cutting design and performance IBM innovations, such as standard with a built-in sensor system that con- deliver quick ROI 3 MB2 flash memory, help retailers print tinuously monitors the printer’s “health.” Operating costs are significantly “value added” messages on receipts A paper motion sensor detects jams reduced due to the easy-to-service while keeping checkout lanes moving. and reduces waste of receipt media. design of IBM SureMark printers. Key Print head and cutter sensors minimize printer components like thermal print Remote management reduces TCO downtime by identifying parts that are head and cards can be replaced by IBM SureMark single-station printers about to fail so they can be replaced trained personnel instead of costly serv- lower operating costs and total cost of proactively. Additionally, easy drop-in ice technicians. Covers are easily ownership with easy-to-manage fea- paper loading and a large four-inch removed and replaced, helping to tures including IBM Retail Systems (102 mm) receipt roll reduce downtime reduce costs through better inventory Management tools. Remote management and accommodating POS
  • 4. A new world standard for retail receipt printers less environmental impact, fewer roll changes and less printer and employee downtime. In fact, using an IBM SureMark printer with polymer receipts on a larger roll reduces envi- ronmental waste and total cost of own- ership significantly more than printers with two sided receipt media (2ST). Minimum impact at end of life reduces costs and waste Newly designed packaging includes high-density polyethylene (HDPE) inserts made from recycled post- consumer waste, saving space for energy and cost-efficient shipping and disposal. Box and inserts are IBM SureMark printer packaging is 100% recyclable 100% recyclable, including box and inserts. The high-density polyethylene and peripherals color changes. Snap-in Supremely Green! Saving the environment (HDPE) inserts are made from recycled interface adapters, USB, RS-232 and and your bottom line! post-consumer waste and can be RS-485 make migration to new system IBM sets new world standards in eco- stacked in very little space, reducing platforms easier and cost effective. friendly POS technology with new transportation and packaging disposal Usage statistics are not only available SureMark single-station printers. costs. Printer plastics and metal parts locally but can be acted upon remotely Extending the IBM commitment to envi- are also recyclable, minimizing the envi- by RMA and can be used to extend ronmental stewardship, IBM SureMark ronmental impact of disposal when the printer life with proactive servicing and printers are the first designed to use product reaches end of life. For environ- wear leveling to minimize downtime. polymer film, an emerging advanced mentally conscious recycling and dis- Fewer service trips translate into sav- receipt media that is fully recyclable. posal options, IBM Asset Recovery ings in travel and valuable employee The new receipt material has multiple Solutions3 offers a fully compliant, time and less impact on the layers of polymer film for strength and enterprise-wide asset disposal environment. opacity but is much thinner than program. standard paper media. Each roll is 19% longer than a paper roll, meaning
  • 5. A new world standard for retail receipt printers Retail-hardened for lasting performance in compatibility with leading industry and array of low cost financing and leasing harsh environments legacy systems and helps protect tech- options. With products developed by Constructed from the highest quality nology investments. Designed with IBM engineers with over 100 years materials available, IBM SureMark open platform technology, the combined experience in the POS print- printers are retail-hardened and spill- IBM SureMark printer enables use of a ing field, and service provided by resistant to deliver high reliability in the single POS printing platform across the IBM and our highly skilled IBM Business harshest retail or food service environ- enterprise. Partners, it’s no wonder the world’s top ments. A marketing life of up to five retailers use IBM POS printer solutions. years and a service life of seven years Low cost financing from IBM, the industry or more mean your investment is pro- leader in POS solutions For more information tected and life cycle costs are opti- Now more than ever, retailers depend To learn more about IBM SureMark mized, reducing TCO. on IBM for POS solutions that boost single-station printers and other retail operational efficiency, shrink costs and store solutions from IBM, please con- Use a single printing platform worldwide provide quick ROI. IBM is committed to tact your local IBM representative or across your enterprise meeting the challenges of this demand- visit: ibm.com/products/retail. A single IBM SureMark printer model ing retail environment by offering an can support the unique needs of retail- To place an order, call 1-800-IBM-CALL ers in many countries. An extended (1-800-426-2255) or 1-770-863-1000 code page supports global use and in countries other than the U.S. and Canada. Model Availability Character Set Single-Pass Cover Color Warranty Service4 Check Handling 1NR Worldwide SBCS and DBCS No Pearl White or Iron Gray IBM on-site repair5 1NA US only SBCS and DBCS No Pearl White or Iron Gray IBM advance exchange 1ND UK only SBCS and DBCS No Pearl White or Iron Gray IBM Depot service
  • 6. A new world standard for retail receipt printers IBM SureMark Printer at a glance Models 1NR Receipt station (one-color paper) 80 lps @ 8 lpi, 60 lps @ 6 lpi Receipt station (two-color paper) 35 lps @ 8 lpi, 26 lps @ 6 lpi Printing resolution (thermal) 203 dpi Data buffer RAM Dynamic/expandable Flash memory for microcode 5 MB Flash memory for offline journal Up to 3 MB Flash memory for logos Up to 3 MB Flash memory for fixed messages Up to 3 MB Flash memory for code pages Up to 3 MB Flash memory for user characters 64 KB Interfaces RS232 – 115 kbps (external power brick or special power cable required) RS485 – 187 kbps (24 or 38 Volt) USB 2.0 – 12 Mbps (Full Speed – Bulk and HID) Powered USB plus Standard USB Ports ● DC In (except RS485) ● USB/Powered USB or RS232 or RS485 (24 or 38 V) (Interface card dependent) ● OEM Cash Drawer (+24 V) CRU (customer replaceable units) with Light-Path management n/a Sensors Paper low, paper out, cutter health, print head health, usage counters, paper motion jam detection Mounting options Integrated (Integration tray), Distributed (free standing), Wall mount Support for wide range of receipt media—thickness/type of media 6 1.6 - 3.7 mil (thousandths of an inch) paper thickness. Factory feature selection of 2.28 in (58 mm) or 3.15 in (80 mm) paper width Media type supported/roll diameter Receipt paper rolls – maximum 4 in (102 mm) diameter. External roll (mounted under counter) maximum roll diameter – 12 in (305 mm) Energy consumption efficiency* N/A “Green” attributes Shipping container and inserts are made of recycled materials and are stackable and recyclable
  • 7. A new world standard for retail receipt printers IBM SureMark Printer at a glance Dimensions (WxDxH) Width: 5.7 in (145 mm) Depth: 7.0 in (177 mm) Height cover closed: 6.3 in (159 mm) Height cover opened: 10.2 in (260 mm) Weight Model 1NR: 3.5 lb (1.4 Kg) Command Sets Native, Epson ESC POS™ Emulation7, Compatibility Mode8 Operating system support9 NLPOS 9 SSP3+/IRES 2.1.5 CSD 4690 OS V6R1 Microsoft® Windows Vista® SP1, XP SP3, WEPOS Update 1.1, POSReady 2009, 2003 Server DOS Drivers supported9 UPOS 1.12 4610 Native Windows 2.5 4690 OS V6 R1 IBM application support – ACE, SA, GSA, CSA IBM applications are tested in compatibility mode only Resident barcode formats UPC A/E, JAN 8(EAN), Code 39, ITF, Code 93, Code 128 a, b, and c, Codabar, PDF417 Integration kits SurePOS 700 and 500 Series Reliability 150 km – thermal print head life. 1.5 million cuts – cutter life North America Models 1NR and 1NA (US only) Latin America Model 1NR Europe, Middle East, Africa Models 1NR and 1ND (UK only) Asia Pacific Model 1NR
  • 8. © Copyright IBM Corporation 2009 IBM Retail Store Solutions P.O. Box 12195, 3039 Cornwallis Road Research Triangle Park, NC 27709 U.S.A. Produced in the United States of America March 2009 All Rights Reserved IBM, the IBM logo, ibm.com and SureMark are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the 5 Systems with limited on-site service are time this information was published. Such designed to be repaired during the applicable trademarks may also be registered or common warranty period primarily with IBM supplied law trademarks in other countries. A current list replacement parts, installed by trained of IBM trademarks is available on the Web at IBM assumes no responsibility or liability IBM service technicians at the customer’s “Copyright and trademark information” at for any use of the information contained herein. location. IBM will only send a technician on-site ibm.com/legal/copytrade.shtml. Nothing in this document shall operate as an to perform a repair if (a) the remote telephone Microsoft and Windows Vista are trademarks of express or implied license or indemnity under diagnosis and/or customer part replacement Microsoft Corporation in the United States, the intellectual property rights of IBM or third is/are unable to resolve the problem, or (b) the other countries, or both. parties. part is one of the few designated by IBM for References in this publication to IBM products Other product, company or service names may customer replacement. For a list of customer or services do not imply that IBM intends to be trademarks or service marks of others. replaceable parts, contact IBM. Support make them available in all countries in which unrelated to a warranty issue may be subject to IBM assumes no responsibility or liability IBM operates. Copying or downloading the additional charges. for any use of the information contained herein. images contained in this document is expressly Nothing in this document shall operate as an 6 IBM now offers branded paper supplies. For prohibited without the written consent of IBM. express or implied license or indemnity under more information, please contact your IBM sales Any proposed use of claims in these materials the intellectual property rights of IBM or third representative. outside of the United States must be reviewed parties. No warranties of any kind including but by local IBM country counsel prior to such use. 7 Epson emulation mode supports direct not limited to warranties of merchantability or All statements regarding IBM’s future direction communication with the printer using the fitness for a particular purpose are offered in this and intent are subject to change or withdrawal Epson ESC POS™ command set for printers document. For more details on limited warranty without notice, and represent goals and connected via RS-232 interface. Epson terms and conditions or extended warranty, objectives only. emulation is not supported in driver please contact your IBM representative. environments. Other product, company or service names may References in this publication to IBM products be trademarks or service marks of others. 8 Please visit the IBM support Web site at or services do not imply that IBM intends to ibm.com/support to obtain the latest make them available in all countries in which The IBM home page on the Internet can be compatibility data for operating systems, IBM operates. Copying or downloading the found at ibm.com. interfaces and IBM hardware. images contained in this document is expressly 1 Indicates rated speed. Actual print speed 9 Some printer functions may not be supported prohibited without the written consent of depends on user-specific configuration of by all combinations of operating systems and IBM. Any proposed use of claims in these interface, application, operating system and drivers. Model 1NR has a “compatibility” mode materials outside of the United States must be drivers. that enables some, not all, features of the reviewed by local IBM country counsel prior to 2 MB equals one million bytes when referring to product reusing existing drivers in each such use. The information could include storage capacity; accessibility may be less. operating system environment. See User Guide technical inaccuracies or typographical errors. 3 To learn more about IBM Asset Recovery for more detail. IBM may make improvements and/or changes Solutions, please visit: * The energy consumption efficiency is the value in the product(s) or the program(s) described in ibm.com/financing/us/recovery. of the power consumption measured in this publication at any time without notice. 4 All limited warranty terms are for one year. For a accordance with the measuring method All statements regarding IBM’s future direction copy of the terms and conditions of IBM’s specified by the Japan energy saving law and intent are subject to change or withdrawal statement of limited warranty, contact your divided by the Composite Theoretical without notice, and represent goals and IBM representative or reseller. Performance specified by the energy saving law. objectives only. RTD12511-USEN-00