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Sequence of Service
• Sequence of Food Service
• Tableside Service Standard
• Wine Service
Procedures
1 .RECEIVE AND WELCOME THE GUEST
2. LEAD/ ESCORT THE GUEST TO THEIR REPECTIVE TABLE
3. LET THE GUEST TO BE SEATED
4. TOS
5. OFFER A WATER
Procedures
6. PRESENT WINE LIST
7. PRESENT THE MENU CARD/ BOOK
8. TAKING ORDERS (LEFT SIDE OF GUEST)
9. TRANSMIT THE ORDERS
10. RE-SETTING THE TABLE (BASED ON ORDERS)
Procedures
11. SEQUENCE OF FOOD SERVICE
12. WINE SERVICE
13. FOLLOW UP SERVICE OR SUGGESTIVE SELLING
14. BUS-OUT(RIGHT SIDE OF THE GUEST) CRUMBLING*
15. CLEARING THE DESSERT PLATE
Procedures
16. PRESENTING THE BILL (LEFT SIDE OF THE GUEST
17. RECEIVE PAYMENTS
18. GIVE BACK THE CHANGE
19. BID GOODBYE
20. STRIP THE TABLE
Sequence of Food Service
 Appetizer
 Soup
 Salad
 Entrée /Main Dish
 Dessert
 Beverages
Tableside Service
Standard
Serving a Whole Table
a. Ladies before gentlemen
b. Old before young
c. Food is served to guest’s left side, and beverage is served
from the guest’s right side. Clearing dishes is from the
guest’s right side.
d. Hold all dishes by the rim of the plate. Keep your
fingers away from the food.
e. Keep cups and glasses on the table when refilling them.
f. Walk Forward : After serving someone, walk forward –
in the direction you are facing.
Walk clockwise while Serving beverages and
clearing.
Walk counter-clockwise while serving food to the
guest.
Wine Service
Wine Service/Sparkling Wine
Wine Service/Red Wine

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Table setting

  • 1. Sequence of Service • Sequence of Food Service • Tableside Service Standard • Wine Service
  • 2. Procedures 1 .RECEIVE AND WELCOME THE GUEST 2. LEAD/ ESCORT THE GUEST TO THEIR REPECTIVE TABLE 3. LET THE GUEST TO BE SEATED 4. TOS 5. OFFER A WATER
  • 3. Procedures 6. PRESENT WINE LIST 7. PRESENT THE MENU CARD/ BOOK 8. TAKING ORDERS (LEFT SIDE OF GUEST) 9. TRANSMIT THE ORDERS 10. RE-SETTING THE TABLE (BASED ON ORDERS)
  • 4. Procedures 11. SEQUENCE OF FOOD SERVICE 12. WINE SERVICE 13. FOLLOW UP SERVICE OR SUGGESTIVE SELLING 14. BUS-OUT(RIGHT SIDE OF THE GUEST) CRUMBLING* 15. CLEARING THE DESSERT PLATE
  • 5. Procedures 16. PRESENTING THE BILL (LEFT SIDE OF THE GUEST 17. RECEIVE PAYMENTS 18. GIVE BACK THE CHANGE 19. BID GOODBYE 20. STRIP THE TABLE
  • 6. Sequence of Food Service  Appetizer  Soup  Salad  Entrée /Main Dish  Dessert  Beverages
  • 7. Tableside Service Standard Serving a Whole Table a. Ladies before gentlemen b. Old before young c. Food is served to guest’s left side, and beverage is served from the guest’s right side. Clearing dishes is from the guest’s right side. d. Hold all dishes by the rim of the plate. Keep your fingers away from the food. e. Keep cups and glasses on the table when refilling them. f. Walk Forward : After serving someone, walk forward – in the direction you are facing. Walk clockwise while Serving beverages and clearing. Walk counter-clockwise while serving food to the guest.