Team workshop using the using mbti

Building Bridges of Trust Exercise
1. Where did you grow up?
2. Do you have any brothers or sisters and where
do you fall in the sibling order (oldest,
youngest)?
3. Tell us an important or unique challenge of your
childhood or teen years.

Extraversion or Introversion
The direction we focus our
attention & energy

Behind MBTI
Jung's Theory – Orientation of Energy
Extraversion Introversion
Focus on the inner
world of thoughts,
feelings, and
reflections
Focus on the outer
world of things,
people, and events

E – I
People who prefer Extraversion:
• Focus their energy and attention outward
• Are interested in the world of people and things
People who prefer Introversion:
• Focus their energy and attention inward
• Are interested in the inner world of thoughts
and reflections
We all use both preferences but usually not with equal comfort.

Sensing or iNtuition
The way we take in information and the
kind of information we like and trust

Behind MBTI®
Jung's Theory – Basic Mental Processes
We take in information
Perception
Sensing Intuition
You can't use both methods of taking
in information simultaneously, so we
develop a preference for using one
method over another

S – N
People who prefer Sensing:
• Prefer to take in information using their five senses –
sight, sound, feel, smell, and taste
People who prefer iNtuition:
• Go beyond what is real or concrete and focus on meaning,
associations, and relationships
We all use both ways of perceiving but we typically prefer and trust one
more

Thinking or Feeling
The way we make decisions

Behind MBTI®
We make decisions about
information
Judgement
Thinking Feeling
You can't use both methods of making
judgments simultaneously, so we
method over another

T – F
People who prefer Thinking:
• Make their decisions based on impersonal, objective logic
People who prefer Feeling:
• Make their decisions with a person-centered, value-based
process
Both processes are rational and we use both of
them, but usually not equally easily.

Behind MBTI®
We make decisions about
information
Judgement
We take in information
Perception
Sensing Intuition Thinking Feeling
You can't use both methods of taking
in information simultaneously, so we
method over another
You can't use both methods of making
judgments simultaneously, so we
method over another

What can we conclude? - Implications
• We all look at the same image but see different
things.
• Who sees it correctly?
• What are the implications and applications of
this exercise?

Implications
• We all look at the same image but see different things.
• Who sees it correctly?
T’s F’s
• T’s concentrate on
achieving their desired
outcome – the
partner/friend changes
clothes or they don’t
go.
F’s often say they don’t care
what the person is wearing.
• T’s are frank and to-the-point
in stating their views
about the clothing.
F’s are often concerned
about embarrassing the
person, take a tactful,
indirect approach

Judging or Perceiving
Our attitude to the external world and
how we orient ourselves to it

Behind MBTI
Jung's Theory – Orientation of Attitude
Judging Perceiving
A spontaneous approach to
meting deadlines with a rush
of activity towards the end
A planned approach to
meeting deadlines in a
scheduled way

J – P
People who prefer Judging:
• Want the external world to be organised and orderly
• Look at the world and see decisions that need to be made
People who prefer Perceiving:
• Seek to experience the world, not organise it
• Look at the world and see options that need to
be explored
We all use both attitudes but usually not with equal comfort

MBTI Team Report Analysis
 Your team’s personality type
 Your team’s strengths and potential blind spots
 Your individual contributions to the team and your
potential blind spots
 Team problem solving and your preferred problem-solving
style
 Team communication and your preferred communication
style
 Team conflict and your conflict style
 Similarity/diversity on your team
 Organizational influences on your team
 Team and individual action plans

Working with the Type Table
• What challenge exists in working in a group that
has a different "group type" than your own type?
• What actions might you take to work
together effectively?

MBTI® Type Table for Oden’s Team
ISTJ

Your Team’s Potential Blind Spots

Similarity/Diversity on Your Team

What Now?
• How does your type contribute to the team?
• What are the pitfalls for your type?
• What are your next steps?

Thinking–Feeling
Discussion Topics
1. Think about aspects of the workplace (or home) in which
your preference for Thinking or Feeling has been an asset,
and list a few examples here.
2. List some situations in which your preference has worked
against you.
3. Are there specific behaviors you think should be modified,
or that you have already modified, for you to be more
effective in the workplace?
4. Discuss how your Thinking or Feeling preference plays out
when you are having
• An impersonal, fact-based conflict
• A personal conflict
Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use.
Duplication for any other use, including resale, is a violation of copyright law.
RM
6-b

Communication and the Four Temperaments
When giving
feedback SJs SPs NFs NTs
Irritate others by Being too practical Ignoring estab- Taking emotional Being skeptical,
to be “fun” lished priorities & moralistic stands splitting hairs
Insisting rules Making decisions Creating depen- Hurting feelings
should be followed at the last minute dencies
Resisting new Plunging ahead Overextending Taking people
options in haste themselves for granted
Potential pitfalls Deciding issues Being hard to Being highly Being unrealistic
are too quickly predict sensitive in expectations
Focusing on dire Being impatient Being inflexible Being impatient
outcomes with abstraction with respect to with personal
their ideals matters
When receiving
feedback SJs SPs NFs NTs
Need Appreciation Acknowledgment Acceptance Recognition
Are irritated by Nonstandard Restrictions Impersonal Redundancy
procedures treatment
Ignored deadlines Being told what Criticism Stupid errors
to do
Not playing by Maintaining status Lack of positive Illogical actions
the rules quo feedback
RM
9-a

Feedback Styles of the Four Temperaments
NT Types
NT types typically
• Like people to be blunt and direct
NT managers often
• Are objective and almost clinical
• Think they are being sensitive even though others do
not experience them as sensitive
NT employees receiving feedback may
• Conceptually understand the feedback, but can still
argue their position
• Appear “big” enough to accept it, but may agree to
disagree or come back later when their feelings
catch up with them
SP Types
SP types typically
• Like to be told how they did verbally and face-to-face
• Want to know how they compare to others
SP managers often
• Are direct and factual and get to the point
• Are expedient, preferring brief discussions, but making
sure the point is clear
SP employees receiving feedback may
• Be direct and outspoken if they do not agree
• Not be too bothered by criticism unless it means
something to them in tangible or emotional terms
SJ Types
SJ types typically
• Like to be told what/how they did
• Like to have something in writing, such as score
cards with graphs and numbers, that measures
their progress
SJ managers often
• Will have specific examples
• Provide rankings and ratings
SJ employees receiving feedback may
• Be defensive, rationalizing, or silent with
disappointment
• Be taken aback at criticism because they are
usually so hardworking
NF Types
NF types typically
• Prefer people to be sensitive and not too direct
NF managers often
• Are concerned with the whole person and check
for feelings
• Make others feel good about what they say
NF employees receiving feedback may
• Be apologetic that they let you down
or feel guilty or self-critical
• Want feedback but can be upset by it
RM
9-c

Communication Styles of the Feeling Function Pairs
NF Types
Their style
• Tend to be socializers
• Are apt to rapidly shift the topic of
conversation
• Like to share their feelings about what
they are doing
• Are generally interested in many things,
particularly human stories
When communicating with this type,
it is important to
• Be positive and upbeat
• Avoid details, as their attention span can
be short regarding specifics
• Express ideas about the big picture
• Take time to create a personal connection,
as they can be sensitive to clues that
others do not value them or their input
SF Types
Their style
• Tend to be kind and helpful
• Often want to help others even if those
others don’t want any help
• Like to give longer and more detailed
explanations
• May feel they are not “doing their job” if
they do not take care of you
• May experience more feelings of guilt than
other types
it is important to
• Be sensitive to their needs
• Politely mention time constraints
• Reassure them that they are valued
• Be patient
RM
10-a

Communication Styles of the Thinking Function Pairs
NT Types
Their style
• Like clear and direct information
• Give data, and want to receive it, in
concise sentences
• May lose focus and interest when too
many details or opinions are given
• Can be direct and clipped in their
approach when frustrated
it is important to
• Be brief and logical
• Sell them the big-picture benefit
• Let them know the payoff
• Outline crucial information on paper for
them to digest later
ST Types
Their style
• Tend to be very thorough about everything
• Attend to the details
• Provide the background logic and support
analysis
• Take pride in being experts in their field
it is important to
• Be precise, thorough, and grounded in reality
• Reveal the source of your information,
the sequence, etc
• Avoid discussion of issues on a subjective level
• Tap into issues of personal relevance to them
• Give them plenty of time to respond
RM
10-b

Type Characteristics Underlying Conflicts
Extraverts
• Prefer to develop solutions by talking it through
• Often change direction or topic during course of
discussions
• Experience Introverts as “withholding”
Sensing Types
• Define the problem based on concrete events
and on what actually happened
• Seek explanations and solutions based on
experience
• Experience Intuitive types as “unrealistic”
Thinking Types
• Search for logical alternatives and apply them
to everyone
• Believe that if a problem can be defined
accurately and the relevant evidence gathered,
there will be a “correct” solution
• Experience Feeling types as “irrational,
inconsistent, and illogical”
Judging Types
• Need structure, decisions, and closure
• Create plans, structures, and time frames to
achieve goals
• Experience Perceiving types as people they cannot
count on to follow through
Introverts
• Prefer measured pacing and need talk-free time for
internal processing
• Need a more intense focus, and to come back to
ideas after consideration
• Experience Extraverts as “invasive”
Intuitive Types
• See specific behavior as part of an underlying pattern
that is the real problem
• Seek theoretical explanations and solutions
• Experience Sensing types as “shooting down their
ideas” or blocking progress
Feeling Types
• Search for individual solutions that work for people
• Believe the solution will be found by gathering many
perspectives and finding the answer that fits every-one’s
needs
• Experience Thinking types as “cold and uncaring”
Perceiving Types
• Need flexibility, and want decisions to grow out of
the process
• Have faith in their own internal sense of timing; want
to be trusted to meet goals in their own ways
• Experience Judging types as “hemming them in”
Source: From MBTI® Manual (3rd ed.), by I. B. Myers, M. H. McCaulley, N. L. Quenk, & A. L. Hammer, 1998, Mountain View, CA: CPP, Inc. Copyright 1998 by CPP, Inc. Adapted with permission.
Duplication for any other use, including resale, is a violation of copyright law. MBTI is a trademark or registered trademark of the Myers-Briggs Type Indicator Trust in the
United States and other countries.
RM
11-a

Typical Problem-Solving Styles
NF Types
• Usually approach the problem from the
relationship side, bringing in emotions about
how people are feeling, lives not lived, roads
not taken, what happens when the people
are freed
• Build relationships between people and like
“living happily ever after” endings
• Often take liberties by introducing new
characters who show up to rescue the
characters
• Do not always bother with all the factual
information available to them
NT Types
• Often include imaginative use of props
• Stretch the imagination about what is really
possible
• Imagine relationships that go beyond what was
in the script
• Are generally original and quirky
• Often employ high-tech, “mission impossible”
solutions
ST Types
• Are factual
• Often refer to the specifics of the solution,
i.e., time, numbers, distance
• Sometimes speak of solutions in such a way
that you can “see” what is going on
• Are practical, stick to the script, and are
serious in completing the task
• Often show their playful side by the extra
“props” they choose
SF Types
• Also stick to the facts
• Are usually very concerned about the
people—who will be affected and how
• Often have the characters interact with one
another in a friendly, helpful way
• Focus on precise step-by-step instructions
for solving the problem
• Come up with practical solutions
RM
13-b

Contributions of the Preferences
Extraversion (E)
Breadth of interests
Sensing (S)
Reliance on facts
Thinking (T)
Logic and analysis
Judging (J)
Organization
Introversion (I)
Depth of concentration
Intuition (N)
Grasp of possibilities
Feeling (F)
Warmth and sympathy
Perceiving (P)
Adaptability
RM
14-a

Contributions Made by Each Preference to Each Type
ISTJ ISFJ INFJ INTJ
I Depth of concentration I Depth of concentration I Depth of concentration I Depth of concentration
S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilities
T Logic and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis
J Organization J Organization J Organization J Organization
ISTP ISFP INFP INTP
I Depth of concentration I Depth of concentration I Depth of concentration I Depth of concentration
P Adaptability P Adaptability P Adaptability P Adaptability
ESTP ESFP ENFP ENTP
E Breadth of interests E Breadth of interests E Breadth of interests E Breadth of interests
P Adaptability P Adaptability P Adaptability P Adaptability
ESTJ ESFJ ENFJ ENTJ
E Breadth of interests E Breadth of interests E Breadth of interests E Breadth of interests
J Organization J Organization J Organization J Organization
RM
14-b
EXTRAVERTS INTROVERTS
Judging Types Perceiving Types Perceiving Types Judging Types
SENSING TYPES INTUITIVE TYPES
With Thinking With Feeling With Feeling With Thinking

Individual Goals, Ways of Reducing Conflict,
and Team Focus of Different Types
ST Types SF Types NF Types NT Types
Have as Efficiency Service Empowerment Mastery
individual goal
Reduce Having the Clarity in roles Articulating Making sure
conflict by structures and expectations values the principles
in place clearly are sound
Want team Getting the job Offering service Mutual respect Efficiency and
to focus on done and support and meaningful growth
work
Source: From Introduction to Type® in Organizations (3rd ed.), by S. K. Hirsh & J. M. Kummerow, 1998, Mountain View, CA: CPP, Inc. Adapted with permission.
Duplication for any other use, including resale, is a violation of copyright law. Introduction to Type is a trademark or registered trademark of the Myers-Briggs Type
Indicator Trust in the United States and other countries.
RM
14-g

Team workshop using the using mbti

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