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Technical Writing Methodology 101
What is Technical Writing? Taking complicated subject matter and transforming it into easy-to-understand information for the reader.
What do Tech Writers create? User’s manuals System manuals Step-by-step procedures On-line help Training manuals Quick-reference guides How-to video scripts
The Process. . . .  1. Define the project 2. Estimate project hours 3. Retrieve, analyze & synthesize 4. Design the project 5. Write 6. Edit/Revise 7. Deliver
1. Define the Project Who will read the document? Executives System Analysts Clients Operators
1. Define the Project What’s the Style? Persuasive Motivational Instructional Procedural Historical
1. Define the Project What type of document do you need? Printed reports Books Fact Sheets Videos CDs On-line A combination of print & electronic
1. Define the Project What resources are available? Time People Equipment
2. Estimate Project Hours Estimated time includes:  Research Interviews Information Entry Document Design Revisions
2. Estimate Project Hours Document Item Estimate   (hrs/item) By the page 8-12 Procedure 8-12 Glossary term 1 Reference topic 3-4 Window 3-6 Field 1 Button .25 Graphic  2
3. Retrieve, analyze & synthesize Organize your sources Subject Matter Experts (SMEs) Existing documentation Software testing Internet research In-house resources Library
4. Design Project Tools The Chicago Manual of Style RoboHELP Visio Inspiration MS Word Framemaker
5. Write Writers write They sit with information and tools. . .  . . . and they write.
6. Edit & Revise the Document The content is reviewed & edited for: Accuracy Clarity Consistency Conciseness Usefulness Organization Style Format Grammar, Spelling Punctuation
7. Deliver The Project It’s well thought-out & edited Tailored to the customers needs A reflection of comprehensive methodology

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Tech Writing

  • 2. What is Technical Writing? Taking complicated subject matter and transforming it into easy-to-understand information for the reader.
  • 3. What do Tech Writers create? User’s manuals System manuals Step-by-step procedures On-line help Training manuals Quick-reference guides How-to video scripts
  • 4. The Process. . . . 1. Define the project 2. Estimate project hours 3. Retrieve, analyze & synthesize 4. Design the project 5. Write 6. Edit/Revise 7. Deliver
  • 5. 1. Define the Project Who will read the document? Executives System Analysts Clients Operators
  • 6. 1. Define the Project What’s the Style? Persuasive Motivational Instructional Procedural Historical
  • 7. 1. Define the Project What type of document do you need? Printed reports Books Fact Sheets Videos CDs On-line A combination of print & electronic
  • 8. 1. Define the Project What resources are available? Time People Equipment
  • 9. 2. Estimate Project Hours Estimated time includes: Research Interviews Information Entry Document Design Revisions
  • 10. 2. Estimate Project Hours Document Item Estimate (hrs/item) By the page 8-12 Procedure 8-12 Glossary term 1 Reference topic 3-4 Window 3-6 Field 1 Button .25 Graphic 2
  • 11. 3. Retrieve, analyze & synthesize Organize your sources Subject Matter Experts (SMEs) Existing documentation Software testing Internet research In-house resources Library
  • 12. 4. Design Project Tools The Chicago Manual of Style RoboHELP Visio Inspiration MS Word Framemaker
  • 13. 5. Write Writers write They sit with information and tools. . . . . . and they write.
  • 14. 6. Edit & Revise the Document The content is reviewed & edited for: Accuracy Clarity Consistency Conciseness Usefulness Organization Style Format Grammar, Spelling Punctuation
  • 15. 7. Deliver The Project It’s well thought-out & edited Tailored to the customers needs A reflection of comprehensive methodology