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Oana Juncu
@ojuncu
www.coemerge.com
Test …
Your Cognitive Biases
A journey into our understanding of things and how it impacts what we do
Oana Juncu
@ojuncu
www.coemerge.com
Oana Juncu
@ojuncu
www.coemerge.com
Reality
Oana Juncu
@ojuncu
www.coemerge.com
Reality
Unknown
The Survival Instinct
Brain is a brilliant lazy machine
The Curse Of Knowledge
The test BA
50% Unknown
Attribution bias
Confirmation bias
E 6 7 J
Status Quo bias
? ? ?
A choice…
A disease will kill 6000 people if we do nothing. We can
pick a choice among 2 plans:
Plan A : 2000 people will be saved
Plan B : all people have a chance to be saved , but
there is a chance out of three that all people 6000 will be
saved , and 2 chances out of three that all people die
Loss Aversion Bias
Endowment
effect
From Reality To Obvious
Experience
Relevant to Needs
Assumptions
Obvious
Reality Credits to Dave Gray - Liminal Thinking
From Reality To Obvious
Experience
Relevant to Needs
Assumptions
Obvious
Reality Credits to Dave Gray - Liminal Thinking
THE
GAP
Self-Sealing Bubble of
Beliefs
We test it here
Oana Juncu
@ojuncu
www.coemerge.com
A CAT
Oana Juncu
@ojuncu
www.coemerge.com
Language is an abstraction
Code is another one
Oana Juncu
@ojuncu
www.coemerge.com
What you see is
never
what you get
WYSINWYG
Oana Juncu
@ojuncu
www.coemerge.com
Our brain has limited
capacity to focus
Test 1 Test 2
Oana Juncu
@ojuncu
www.coemerge.com
… test your softwarewet
Oana Juncu
@ojuncu
www.coemerge.com
Tell the Actual Color Not The
Words
Oana Juncu
@ojuncu
www.coemerge.com
A CHAIR
Oana Juncu
@ojuncu
www.coemerge.com
Oana Juncu
@ojuncu
www.coemerge.com
Test the Reality
rather than
Test the Obvious
Oana Juncu
@ojuncu
www.coemerge.com
The Learning
Journey
Express an Opinion
Access Your Ignorance
“The only way I can discover my own inner reality is to learn to
distinguish what I know from what I assume I know, from what I
truly do not know.”
Ed Schein
The art of asking question
Open Questions
Clean Language
Listen to understand it,
rather than
listen to answer it
Clarification By Example
Clean Language
What is a “cat” like for you?
Learning Journey … Sheet
Access Your Ignorance
Intention
What do I want to explore
about it ?
Assumptions check
What do I want to clarify about it ?
Learnings
Discovery
What did I found out that is
surprising about it ?
Building relationship
New Perspective
What new relation I have with the reality context?
Oana Juncu
@ojuncu
www.coemerge.com
What did you discover
&
How will you use it ?
Oana Juncu
@ojuncu
www.coemerge.com
• « Descartes Error », Antonio Damasio
• «  »Judgment under Uncertainity  : Heuristic
and Biases » ,Daniel Kahneman & Amos Tversky
• « Petite Philosophie de nos erreurs
quotidiennes » , Luc de Brabandère
• « The Public Speaker Confessions » , Scott Berkun
• “Leading from The Emerging Future” - U Theory -
Otto Scharmer

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Test ...your cognitive biases! v1