The Agile Coaching DNA - Overview
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Manoel Pimentel, an agile coach with over 20 years of experience, defines agile coaching as a method to improve organizational work, behaviors, and outcomes in solution development. The process involves facilitating change, promoting awareness, enhancing ownership, and developing competencies through coaching, mentoring, and facilitation to address issues within teams and organizations. Key concepts include fostering psychological ownership and utilizing various approaches to improve practices in agile management and software development.
The Agile Coaching DNA - Overview
- 1. Agile Coaching DNAOverview Manoel Pimentel Agile Coach and Author leanpub.com/TheAgileCoachingDNA
- 2. About me Manoel is a catalyser of changes, author of the book ‘The Agile Coaching DNA’, speaker, cyclist enthusiast, and Agile Coach at at Elabor8 in Australia. He has over 20 years of experience working as a designer of solutions and helping software development teams to create better ways of working. Manoel is also passionate about innovative ways of improving organisations, for this reason, he helps companies applying practices of Management 3.0, Learning 3.0 and Lean Change Management and Agile in large scale.
- 4. My definition Agile Coaching is an approach to foster an organisation shift to improve the work, the behaviours, and the outcomes in the context of the development of solutions/products.
- 5. What’s the purpose of Agile Coaching?
- 6. Eliminate the 5 biggest issues types
- 7. The DNA - The Essence of Agile Coaching
- 9. Different shapes, same essence
- 11. Different hats?
- 14. Focusing on the essence, not the on the shape No matters the shape, the goal is to eliminate the issues in the system you are working on (team, product, project, organisation)
- 15. Sometimes, the issues are orthogonal, not linear
- 16. So what does an Agile Coach actually do? (source: medium.com/@Elabor8) Activity ACDNA objectives Facilitate sessions for envisioning the change involving people from different levels of the organisation Catalyse improvements, Promote Awareness and Boost Ownership Conduct assessments to identify what change/improvement Promote Awareness and Catalyse Improvements Facilitate sessions to map the current value stream in the company to identify pain points and bottlenecks Promote Awareness and Catalyse Improvement Assist the organisation in create strategies of data-visualisation Promote Awareness One-on-one sessions with team members, Scrum Masters, Product Owners Catalyse improvements, Promote Awareness and Boost Ownership, Develop Competencies, Facilitate Barrie Removal Providing training regarding agile practices Develop Competencies Facilitate key retrospectives to identify organisational improvements Promote Awareness Help the teams in the creation of effective information radiators Promote Awareness, Boost Ownership, Facilitate Barrier Removal Assist managers and leaders to embed practices of agile management in their routine Develop Competencies, Facilitate BarrierRemoval Assist the team to implement good practices to increase quality and productivity Develop Competencies, Facilitate BarrierRemoval Help the organisation to establish agile practices for a effective portfolio management and governance Promote Awareness, Facilitate BarrierRemoval, Create and assist the strategy to increase the multi-actor collaboration to reduce risks and enhance organisational performance Promote Awareness, Boost Ownership, Facilitate BarrierRemoval
- 17. Exploring the 5 elements With a few examples of tools and approaches
- 19. Catalyse Improvement Providing support and facilitation to the change journey is the primary element during the Agile Coaching process. As Agile Coaches, we need to continuously help organisations, teams, and individuals in the journey from the current state to the future state. That is the real gist of coaching.
- 20. Key Ingredients to catalyse improvements
- 21. The GROW model
- 24. Promote AWARENESS To catalyse the improvements, it’s important to help people to be aware of the problems, gaps, needs, options of solutions, etc. Most of the time, Agile Coaches give support to people to explore their mindsets, behaviours, and consequences to promote changes and improvements.
- 25. Driving people’s attention to actionable areas
- 26. Perspectives
- 27. Situations
- 28. Gaps and Bridges # What are we? # What do we do? # What do we have? Bridges # What do we have to do?
- 29. Outcomes
- 30. Velocity
- 31. Health Checks
- 32. Lead Time and Flow Efficiency
- 34. Boost Ownership
- 35. Boost OWNERSHIP Awareness can lead people toward engagement. If we are aware of our problems and their implications, we are more likely to feel responsible for the solution. Ownership means that the person has sufficient commitment on the path toward some goal. In others words, the person is committed to knowing why and how to build the road to reach his or her purpose. This situation builds self-esteem and self-motivation.
- 36. Psychological Ownership "Psychological ownership is the feeling of possession over a target – an object, concept, organization, or other person – that may or may not be supported by formal ownership. This ownership not only defines the object (“that is my team”), but also, more importantly, the owner (“my team is Oxford United; I am an Oxford United fan”).” Paper: Psychological Ownership Effects and Applications,Helen Campbell Pickford, Genevieve Joy and Kate Roll
- 37. Psychological Ownership – Factors ● Autonomy ● Participative decision-making ● Sense of identification ● Ability to impact great outcomes
- 38. The key to unlocking ownership
- 42. Tips for Agile Coaches to foster ownership ● No colonising ● No judgement
- 43. “Give a man a fish, and you feed him for a day. Teach a man to fish, and you feed him for a lifetime.”
- 45. Develop COMPETENCIES As you saw in the previous elements, helping people learn new skills (hard and soft) is one of the key ingredients of Agile Coaching. To develop people’s skills, we can create a combination of two approaches: Coaching and Mentoring.
- 46. Agile Coaching is an approach to foster an organisation shift based on Coaching, Mentoring and Facilitation . Coaching is a technique to help people to explore their owns mindset and to support the people during the journey towards the goal. Mentoring is a way to providing the specialised knowledge to achieve some goal or to improve the work and the behaviours at all `in the context of software development and software based product development. Facilitation is any activity that makes tasks for others easy Combining approaches
- 47. The KAFE of Competencies ● Knowledge - This is about having the all the necessary information, concepts, theories regarding a domain/subject. ● Actual Practice - This is the proper experience applying the knowledge and handling with the issues and nuances in a domain/subject ● Fluency -This element is about how to perform with naturalness and without spending too much energy during the practice. ● Efficacy - This is about How to continuously use the competence to produce the best results and outcomes.
- 48. The KAFE of Competencies ● Knowledge - This is about having the all the necessary information, concepts, theories regarding a domain/subject. ● Actual Practice - This is the proper experience applying the knowledge and handling with the issues and nuances in a domain/subject ● Fluency -This element is about how to perform with naturalness and without spending too much energy during the practice. ● Efficacy - This is about How to continuously use the competence to produce the best results and outcomes.
- 50. Facilitate BARRIER REMOVAL Agile Coaches must act as change facilitators. A Change Facilitator is someone who helps the organisation to identify the opportunities to improve and foster collaborative strategies to maximise the success of the change efforts. We always have driving forces (positive forces) and restraining forces (resistance) to achieve any goal during a change initiative.
- 51. Agile Coach == Change Facilitator
- 53. Summing up : Different shapes, same essence