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art
The science
of communicating science
Jaume Vilalta
Xavier Kirchner

juny 2008
We show our cards
Just three messages

1
2
3

To do not show on the media
should not an option for a scientist
Journalist play their role,
but they play on scientists side
TV has its own rules.
It is better to follow them
Why are we here?
Scientists โ€“ journalists,
a hate & love story
What is our role in the game?
What are we looking for?
The hate story
Why the gap between
โ€œnews generatorsโ€ and โ€œnews broadcastersโ€?
Scientist?
We have very little social presence
Trivialities and banalities
are always pieces of news,
why really important things never are?
Journalists have no idea of science
โ€ฆ they donโ€™t really make the effort
to understand our explanations
and they usually make mistakes
โ€ฆ the world from one angle
Journalists never call us
We have to investigate, we have to publish, โ€ฆ
we are too busy to make self promotion โ€ฆ
โ€ฆ this is not our priority
Who cares โ€ฆ
Talk shows are not serious โ€ฆ
Journalists want everything in short,
โ€ฆ they give us too little time to make clear
enough explanations
Journalists?
We get worried about audience โ€ฆ
โ€ฆ who cares about science and scientists?
In any case, when something really important
happens, we publish it
Small achievements are not pieces of news
They are always late when reporting news
It is too complicated โ€ฆ
โ€ฆ letโ€™s leave it for the specialized press
โ€ฆ the world from the other angle
There are architects, doctors, lawyers,
who are โ€œmedia starsโ€;
being science so important, why arenโ€™t there
any media stars scientists?
Scientists are difficult to get, they are always
โ€œtoo busyโ€ to talk to journalists
The love (of convenience) story
Two parts who need each other?
The interdependence diagram
(cynical view)

$

Politicians
(Society,
Decision makers, โ€ฆ)

Research

Science
Media

$
This is
what
we are
talking
about

?

Advertising
Audience

Votes
Media is us (today)
Science is our future
Surviving and evolving is a matter
of getting adapted

Have scientists and scientific institutions
adapted to the Information Society?
Why?
(to get adapted โ€“ to show in the media)
To get known, to get recognition
To get more money
To be able to defend ourselves โ€ฆ
โ€ฆ to be able to attack others
To โ€œpay the taxโ€ and be able to keep working
To give back to the society
โ€ฆ helping to make it more intelligent
and more perceptive
Somebody (a boss) asked me to do that โ€ฆ
How? (to get adapted)
A matter of understanding
WE
"Gnothi seautonโ€œ
(Know yourself โ€“ Socrates)

Strengths
Weaknesses
Objectives:
What to explain?
Why?

THE OTHER
Know the context
Opportunities
Threats
Know the rules
It is not the same
to ride a bicycle
than a horse
Knowing the rules
What do journalists need?
To fill a newscast or a program
To do it cheap and quickly
To give the news, to get attention
Do not be left behind
To be able to repeat what others say
To get celebrities or charismatic characters
who communicate well
Knowing the rules
Is what I did a piece of news?
A piece of news is โ€ฆ
โ€ฆ a novel breach
of the order of things
susceptible to become
a reference point
for a community

News
News

โ€œnewโ€
change

โ€œpermanentโ€ &
important
Target context
โ€œ...reference point for a communityโ€
Clearly define the target community โ€ฆ
โ€ฆ and do not loose focus
The wider the community, the larger the step
If the step is large enough
it is understandable
If it is not understandable
it is not large enough
The shorter โ€œthe distanceโ€,
the larger the impact and the significance
Could what I did / have done / do
be a piece of news?
Not everything
scientists do
is a piece of news โ€ฆ
โ€ฆ but โ€ฆ
โ€ฆ most of the things
that scientists achieve
have a great impact
on peopleโ€™s lives โ€ฆ
It's a matter of communication

Donโ€™t let the lack of
communication skills
to spoil a good
piece of news
Scientists are and
may be shown as
interesting people
There is life beyond
the news reports โ€ฆ
โ€ฆ but it needs
a context
Moving on
Zooming into the 3W: What, HoW and Who
What
New
Close
Subject
Character
Unique
It's a matter of communication

Or it could
be shown like that
How
Sex, lies & videotapes
Envelop
Conflict
Situation
Story
Dialectics โ€“ Disagreement โ€“ Fight
Protagonist โ€“ Antagonist
Boost
Discovery
Process
Exploring with new eyes
Participation
Two ways
of engaging
the audience
It's a matter of communication
Who
Two ways to get attention
You are the news
You are the character
If you are the character
you have the right
to generate news โ€œper seโ€
A character who wants to
communicate, does communicate

Branding
It's a matter of communication
Rivalries reinforce characters

Differences
generate
interest
It's a matter of communication
You could be respected
even if you talk about complex subjects
The power of overcoming difficulties
Personal
testimonies
endorse
messages
and
get attention
People identifies with challengers
either โ€œanonymousโ€ โ€ฆ
People identifies with challengers
โ€ฆ or with a well known name
The power of love
A powerful Who could help any What&HoW
Facts are from Mars (or even Saturn),
people are from Venus
COLD FACTS
could be boring
(and/or tough)
Specially if they are slow
or difficult to visualize

WARM PEOPLE
are always interesting
Donโ€™t commit
the sin of modesty, โ€ฆ
get out of the closed, โ€ฆ
but with something to say

Much better
if you are the news
It's a matter of communication
Good casting
Key factor for success
Not the wiser, not the savvier โ€ฆ
The best communicator
Bosses could do well, โ€ฆ OR NOT
Being engaged with the subject
passion helps to transmit love
When you are the character
you have to perform
You know how to whistle, donโ€™t you?
Just put your lips together - and blow
You are the character
you have to perform
Get out of the lab, out of the office
Make pictures
Use your hands
Use what you have on hand
Film what you do and film yourself
Make mock-ups / do experiments
Donโ€™t be shy โ€ฆ
a โ€œsecond shotโ€ is always an option
Passion for communicating
Enter the hearts to get into brains
Be honest, be sincere, be yourself
Forget stereotypes, forget patterns
Donโ€™t imitate
A scientist who communicates
is not doing science
Communication strategies go first
Avoid โ€œPangeaโ€™s syndromeโ€
Lose your fear of making a fool of yourself
To simplify does not imply to devaluate
Love&Communication is a matter of 2
Messages: Focused, clear and loudly
News
target audience
Audience
people
People
โ€œlevelโ€
Which is the โ€œright levelโ€?
Very intelligent
13 years old student
How science impacts
his/her life
and his/her community?
How to ride a horse
Getting adapted to TV
Some cooking recipes to assure success
Knowing โ€œthe otherโ€ - 1
TV dumb box & magic lantern
A Picture's Meaning Can Express
Ten Thousand Words
(some of them not intentionally)
โ€ฆ but very little ideas

Communicating Science
select & renounce
It's a matter of โ€ฆ TV
Knowing โ€œthe otherโ€ - 2
One team, one success
To participate in a TV program means
to become a member of a team
Accept to share your experience
with what the other team members know
A common objective: to succeed
Your success is their success
Their success is your success
Journalists play on your side
A concept is a concept, is a concept
Tangible
Human scale
Sizable in โ‚ฌ
Intangible
Too big, too little
โ€œInvisibleโ€
Hidden
Abstract

It's a matter of โ€ฆ TV

Actions
Metaphors, analogies
Using words
(and drawings, and analogies, but
they are useless without words)

From concrete situations
to general concepts
Never the opposite
One idea per program
Keeping focus

keeping attention

What matters is the result
not the way
not the method
Transmitting knowledge
is not building knowledge
The way is full of traps, donโ€™t fall into them
experimental processes
funny side phenomena โ€ฆ
KEEP FOCUSED !
From phenomena to explanations
Donโ€™t start building by the roof
Begin close to the earth, telling stories โ€ฆ
Donโ€™t start formulating enunciates
Always go
from the example to the concept
from what is particular to what is general
You do not paint the final picture
To put together the puzzle is somebody elseโ€™s role

Somebody will have to summarize,
better if itโ€™s you
or better you help on doing that
Make the editorโ€™s job easier
and your time & effort useful: talk easy
donโ€™t use subordinates
donโ€™t use long sentences
donโ€™t use too technical words โ€ฆ
โ€ฆ or explain them
Working with journalists
If you prick them, they bleed โ€ฆ
Your team to get to โ€œyour fansโ€
With
the little help
of your friends:
Professionals
that help you
to communicate
well
Circuit road blocks
Bad communication between scientists and
their Press Office
Just no communication
Delays
The Press Office blocks
the direct communication
between scientist and journalists
Scientist do not dedicate enough time
Preparing the work of the team
Anticipate the news
Allow the journalists to follow the process
Document the steps
Get permissions and image rights
Prepare a clear and understandable dossier
โ€ฆ and then,
the audience opens the oven โ€ฆ
We have succeeded
when the people of the audience
is able to explain
to their neighbours and friends
what they have seen

โ€œThere is nothing that, being true,
could not be explained with simple wordsโ€
Cristian Ruiz i Altaba
Thanks a lot!
Now itโ€™s time to talk

Jaume Vilalta <jvilalta.b@tv3.cat>
Xavier Kirchner <xavier@kirchner.cat>

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The art of comunicating science

  • 1. art The science of communicating science Jaume Vilalta Xavier Kirchner juny 2008
  • 2. We show our cards Just three messages 1 2 3 To do not show on the media should not an option for a scientist Journalist play their role, but they play on scientists side TV has its own rules. It is better to follow them
  • 3. Why are we here? Scientists โ€“ journalists, a hate & love story What is our role in the game? What are we looking for?
  • 4. The hate story Why the gap between โ€œnews generatorsโ€ and โ€œnews broadcastersโ€?
  • 5. Scientist? We have very little social presence Trivialities and banalities are always pieces of news, why really important things never are? Journalists have no idea of science โ€ฆ they donโ€™t really make the effort to understand our explanations and they usually make mistakes
  • 6. โ€ฆ the world from one angle Journalists never call us We have to investigate, we have to publish, โ€ฆ we are too busy to make self promotion โ€ฆ โ€ฆ this is not our priority Who cares โ€ฆ Talk shows are not serious โ€ฆ Journalists want everything in short, โ€ฆ they give us too little time to make clear enough explanations
  • 7. Journalists? We get worried about audience โ€ฆ โ€ฆ who cares about science and scientists? In any case, when something really important happens, we publish it Small achievements are not pieces of news They are always late when reporting news It is too complicated โ€ฆ โ€ฆ letโ€™s leave it for the specialized press
  • 8. โ€ฆ the world from the other angle There are architects, doctors, lawyers, who are โ€œmedia starsโ€; being science so important, why arenโ€™t there any media stars scientists? Scientists are difficult to get, they are always โ€œtoo busyโ€ to talk to journalists
  • 9. The love (of convenience) story Two parts who need each other?
  • 10. The interdependence diagram (cynical view) $ Politicians (Society, Decision makers, โ€ฆ) Research Science Media $ This is what we are talking about ? Advertising Audience Votes
  • 11. Media is us (today) Science is our future
  • 12. Surviving and evolving is a matter of getting adapted Have scientists and scientific institutions adapted to the Information Society?
  • 13. Why? (to get adapted โ€“ to show in the media) To get known, to get recognition To get more money To be able to defend ourselves โ€ฆ โ€ฆ to be able to attack others To โ€œpay the taxโ€ and be able to keep working To give back to the society โ€ฆ helping to make it more intelligent and more perceptive Somebody (a boss) asked me to do that โ€ฆ
  • 14. How? (to get adapted) A matter of understanding WE "Gnothi seautonโ€œ (Know yourself โ€“ Socrates) Strengths Weaknesses Objectives: What to explain? Why? THE OTHER Know the context Opportunities Threats Know the rules It is not the same to ride a bicycle than a horse
  • 15. Knowing the rules What do journalists need? To fill a newscast or a program To do it cheap and quickly To give the news, to get attention Do not be left behind To be able to repeat what others say To get celebrities or charismatic characters who communicate well
  • 16. Knowing the rules Is what I did a piece of news? A piece of news is โ€ฆ โ€ฆ a novel breach of the order of things susceptible to become a reference point for a community News News โ€œnewโ€ change โ€œpermanentโ€ & important Target context
  • 17. โ€œ...reference point for a communityโ€ Clearly define the target community โ€ฆ โ€ฆ and do not loose focus The wider the community, the larger the step If the step is large enough it is understandable If it is not understandable it is not large enough The shorter โ€œthe distanceโ€, the larger the impact and the significance
  • 18. Could what I did / have done / do be a piece of news? Not everything scientists do is a piece of news โ€ฆ โ€ฆ but โ€ฆ โ€ฆ most of the things that scientists achieve have a great impact on peopleโ€™s lives โ€ฆ It's a matter of communication Donโ€™t let the lack of communication skills to spoil a good piece of news Scientists are and may be shown as interesting people There is life beyond the news reports โ€ฆ โ€ฆ but it needs a context
  • 19. Moving on Zooming into the 3W: What, HoW and Who
  • 20. What New Close Subject Character Unique It's a matter of communication Or it could be shown like that
  • 21. How Sex, lies & videotapes Envelop Conflict Situation Story Dialectics โ€“ Disagreement โ€“ Fight Protagonist โ€“ Antagonist Boost Discovery Process Exploring with new eyes Participation Two ways of engaging the audience It's a matter of communication
  • 22. Who Two ways to get attention You are the news You are the character If you are the character you have the right to generate news โ€œper seโ€
  • 23. A character who wants to communicate, does communicate Branding It's a matter of communication
  • 25. You could be respected even if you talk about complex subjects
  • 26. The power of overcoming difficulties Personal testimonies endorse messages and get attention
  • 27. People identifies with challengers either โ€œanonymousโ€ โ€ฆ
  • 28. People identifies with challengers โ€ฆ or with a well known name
  • 29. The power of love A powerful Who could help any What&HoW
  • 30. Facts are from Mars (or even Saturn), people are from Venus COLD FACTS could be boring (and/or tough) Specially if they are slow or difficult to visualize WARM PEOPLE are always interesting Donโ€™t commit the sin of modesty, โ€ฆ get out of the closed, โ€ฆ but with something to say Much better if you are the news It's a matter of communication
  • 31. Good casting Key factor for success Not the wiser, not the savvier โ€ฆ The best communicator Bosses could do well, โ€ฆ OR NOT Being engaged with the subject passion helps to transmit love When you are the character you have to perform
  • 32. You know how to whistle, donโ€™t you? Just put your lips together - and blow You are the character you have to perform Get out of the lab, out of the office Make pictures Use your hands Use what you have on hand Film what you do and film yourself Make mock-ups / do experiments Donโ€™t be shy โ€ฆ a โ€œsecond shotโ€ is always an option
  • 33. Passion for communicating Enter the hearts to get into brains Be honest, be sincere, be yourself Forget stereotypes, forget patterns Donโ€™t imitate
  • 34. A scientist who communicates is not doing science Communication strategies go first Avoid โ€œPangeaโ€™s syndromeโ€ Lose your fear of making a fool of yourself To simplify does not imply to devaluate
  • 35. Love&Communication is a matter of 2 Messages: Focused, clear and loudly News target audience Audience people People โ€œlevelโ€ Which is the โ€œright levelโ€? Very intelligent 13 years old student How science impacts his/her life and his/her community?
  • 36. How to ride a horse Getting adapted to TV Some cooking recipes to assure success
  • 37. Knowing โ€œthe otherโ€ - 1 TV dumb box & magic lantern A Picture's Meaning Can Express Ten Thousand Words (some of them not intentionally) โ€ฆ but very little ideas Communicating Science select & renounce It's a matter of โ€ฆ TV
  • 38. Knowing โ€œthe otherโ€ - 2 One team, one success To participate in a TV program means to become a member of a team Accept to share your experience with what the other team members know A common objective: to succeed Your success is their success Their success is your success Journalists play on your side
  • 39. A concept is a concept, is a concept Tangible Human scale Sizable in โ‚ฌ Intangible Too big, too little โ€œInvisibleโ€ Hidden Abstract It's a matter of โ€ฆ TV Actions Metaphors, analogies Using words (and drawings, and analogies, but they are useless without words) From concrete situations to general concepts Never the opposite
  • 40. One idea per program Keeping focus keeping attention What matters is the result not the way not the method Transmitting knowledge is not building knowledge The way is full of traps, donโ€™t fall into them experimental processes funny side phenomena โ€ฆ KEEP FOCUSED !
  • 41. From phenomena to explanations Donโ€™t start building by the roof Begin close to the earth, telling stories โ€ฆ Donโ€™t start formulating enunciates Always go from the example to the concept from what is particular to what is general
  • 42. You do not paint the final picture To put together the puzzle is somebody elseโ€™s role Somebody will have to summarize, better if itโ€™s you or better you help on doing that Make the editorโ€™s job easier and your time & effort useful: talk easy donโ€™t use subordinates donโ€™t use long sentences donโ€™t use too technical words โ€ฆ โ€ฆ or explain them
  • 43. Working with journalists If you prick them, they bleed โ€ฆ
  • 44. Your team to get to โ€œyour fansโ€ With the little help of your friends: Professionals that help you to communicate well
  • 45. Circuit road blocks Bad communication between scientists and their Press Office Just no communication Delays The Press Office blocks the direct communication between scientist and journalists Scientist do not dedicate enough time
  • 46. Preparing the work of the team Anticipate the news Allow the journalists to follow the process Document the steps Get permissions and image rights Prepare a clear and understandable dossier
  • 47. โ€ฆ and then, the audience opens the oven โ€ฆ
  • 48. We have succeeded when the people of the audience is able to explain to their neighbours and friends what they have seen โ€œThere is nothing that, being true, could not be explained with simple wordsโ€ Cristian Ruiz i Altaba
  • 49. Thanks a lot! Now itโ€™s time to talk Jaume Vilalta <jvilalta.b@tv3.cat> Xavier Kirchner <xavier@kirchner.cat>