The document outlines the five main steps of the design process: 1) clarify the scope, stakeholders, and constraints of the project, 2) explore through research, idea generation, and option exploration, 3) select a preferred idea by reflecting, presenting to stakeholders, and gaining approval, 4) implement by scheduling, testing prototypes, and updating documents, and 5) evaluate the success of changes by seeking feedback and reviewing the solution and process. The design process is non-linear and should have the end user or stakeholder in mind throughout.