The five dysfunctions of a team
- 1. The Five Dysfunctions of a Team A leadership fable - Patrick Lincioni
- 2. Patrick Lencioni Born in California, USA Best-selling author & speaker - New York Times Founder and President of The Table Group
- 3. Dysfunction Something that does not function as designed
- 5. An Overview – Building a unified team is difficult, but not complicated. – Genuine teamwork is rare. – Organizations fail because of five natural pitfalls. – The five pitfalls are interrelated. – Vulnerability to any pitfalls can be lethal to the team. The Five Dysfunctions of a Team
- 6. 1. Absence of Trust
- 7. ACTIVITY
- 8. Absence of TRUST × Hide weaknesses and mistakes × Hesitate to offer help or ask for help × Keep grudges × Avoid spending time together Admit weaknesses and mistakes Offer Help to get the job done No team politics Enjoy team time
- 9. Overcoming - Absence of TRUST
- 10. 2. Fear of Conflict 1. Absence of Trust
- 11. Fear of CONFLICT × Meetings are boring × Back biting & Personal attacks × Ignore difficult topics × Not all voice their thoughts Lively and interesting meetings Generate ideas Get to a solution faster All participate positively
- 12. Overcoming - Fear of CONFLICT
- 13. 3. Lack of Commitment 2. Fear of Conflict 1. Absence of Trust
- 14. Lack of Commitment × Ambiguity × Miss opportunity × Fear of failure × Same discussions again and again Clear common objectives Learns from mistakes Takes calculated risks Gets positive results
- 15. 4. Avoidance of Accountability 3. Lack of Commitment 2. Fear of Conflict 1. Absence of Trust
- 16. Avoidance of Accountability × Creates resentment among the team × Miss deadlines × Frustration amount team heads Poor performers feel the pressure Meet deadlines Establish respect
- 17. 5. Inattention to Results 4. Avoidance of Accountability 3. Lack of Commitment 2. Fear of Conflict 1. Absence of Trust
- 18. Inattention to Results × Looses purpose × Mediocrity × Easily distracted × Focus on individual career only Focuses on objectives Feels for the failure or success of the team Avoids distractions Good of the team is greater
- 19. 5. Inattention to Results 4. Avoidance of Accountability 3. Lack of Commitment 2. Fear of Conflict 1. Absence of Trust Selfish Ego & Status Low Standards Ambiguity Artificial Harmony Invulnerability
- 20. Go First Mine for Conflicts Focus Clarity & Closure Confront Difficult Issues Force on Collective Outcome Absence of Trust Fear of Conflict Lack of Commitment Avoidance of Accountability Inattention to result Turn It Around
- 21. Closing Thought