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The Future of Conversation UI
Andres L. Martinez a.k.a almo
Google Developer Relations Manager
@davilagrau
Nowadays!
The future of conversation ui
Voice Kit
Google Home — voice-activated speaker powered
The Google Assistant — A conversation between you and
Google that helps you get more done in your world.
Actions on Google — How developers can extend the
assistant (via Conversation Actions)
Direct Actions
Conversation Actions
Use machine
learning to
understand what
users are saying
The future of conversation ui
“Ok Google, talk to personal chef”
Conversation API, Actions SDK
Invoke “personal chef” action
“Sure, here’s personal chef.
Hi, I’m your personal chef, what
are you in the mood for?”
Speech to Text
“What protein would you
like to use?”
“Well, it’s kind of cold outside, so I’d like
something to …”
Text to Speech
“Sure, here’s your personal chef”
Speech to Text, NLP,
Knowledge Graph,
ML Ranking, User
Profile, Text to
Speech
Technology
Disruptive
Photo by Michael Prewett on Unsplash
Tech
Improvements
in voice & AI
Industry-wide improvements
90%+ speech recognition accuracy
94%+ text parsing accuracy (600 words/sec)
65% smart phone users use voice assistants
navigate home
Search term
call mom
Search term
call dad
Search term
Source: Google Trends
Sample voice-based query growth
Marginal
Still
Photo by Stephanie McCabe on Unsplash
Confidential + Proprietary + Privileged
Millennials
18% more likely to create reminders and to-do lists on their phones
13% more likely to use assistants like Siri and Alexa to create
reminders
23% more likely to set an alarm as a reminder for an upcoming task
Tend to remember appointments, but are 40% more likely to forget
organizing their documents
At least 20% more likely to think about weekend plans during work
commute, at work, and on-the-go
Confidential + Proprietary + Privileged
Working
parents
24% more likely to flag emails
15% more likely to create to-do list on their phone
22% more likely to create reminder on their calendar
65% more likely to forget to send a meeting invite
31% more likely to forget to pay a bill
32% more likely to forget to save files
19% more likely to forget passwords
15
Why is this time different?Photo by Ross Findon on Unsplash
Photo by Quino Al on Unsplash
Innovation
Photo by Finn Hackshaw on Unsplash
Fast{er}
Photo by Josh Calabrese on Unsplash
Focus on the users
the user
Photo by Johannes Plenio on Unsplash
Near
Future
Progress of AI and Machine Learning
https://goo.gl/FWWBv2
Ecosystem
A new wave
of connected
computing
Hyperlinked
Websites
Touch
Apps
Conversational
Agents
viewed in
Browsers
Publishers
Developers
run on
Smartphones
coordinated by
Assistants
Services
Interfaces
Photo by ian dooley on Unsplash
Photo by Andy Kelly on Unsplash
From commands
To conversations
Photo by Glenn Carstens-Peters on Unsplash
Augmented
Intelligence
Technology
Context
Programming
Languages
Photo by Markus Spiske on Unsplash
Context as a Service
… and
the future? Photo by Dawid Zawiła on Unsplash
The Future of Conversation UI
Andres L. Martinez a.k.a almo
Google Developer Relations Manager
@davilagrau
● Tecnología Disruptiva / Marginal
● Evolución de los ecosistemas
○ Discovery
● Evolución de las interfaces
○ Inteligencia Aumentada
○ De diálogo a Conversación
● Evolución de las Tecnologías
○ Lenguajes de programación
○ Desarrollo de las plataformas
● Futuro
○ Personal Cloud
○ Singularidad Marginal

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The future of conversation ui

  • 1. The Future of Conversation UI Andres L. Martinez a.k.a almo Google Developer Relations Manager @davilagrau
  • 5. Google Home — voice-activated speaker powered The Google Assistant — A conversation between you and Google that helps you get more done in your world. Actions on Google — How developers can extend the assistant (via Conversation Actions)
  • 8. Use machine learning to understand what users are saying
  • 10. “Ok Google, talk to personal chef” Conversation API, Actions SDK Invoke “personal chef” action “Sure, here’s personal chef. Hi, I’m your personal chef, what are you in the mood for?” Speech to Text “What protein would you like to use?” “Well, it’s kind of cold outside, so I’d like something to …” Text to Speech “Sure, here’s your personal chef” Speech to Text, NLP, Knowledge Graph, ML Ranking, User Profile, Text to Speech
  • 12. Tech Improvements in voice & AI Industry-wide improvements 90%+ speech recognition accuracy 94%+ text parsing accuracy (600 words/sec) 65% smart phone users use voice assistants navigate home Search term call mom Search term call dad Search term Source: Google Trends Sample voice-based query growth
  • 13. Marginal Still Photo by Stephanie McCabe on Unsplash
  • 14. Confidential + Proprietary + Privileged Millennials 18% more likely to create reminders and to-do lists on their phones 13% more likely to use assistants like Siri and Alexa to create reminders 23% more likely to set an alarm as a reminder for an upcoming task Tend to remember appointments, but are 40% more likely to forget organizing their documents At least 20% more likely to think about weekend plans during work commute, at work, and on-the-go
  • 15. Confidential + Proprietary + Privileged Working parents 24% more likely to flag emails 15% more likely to create to-do list on their phone 22% more likely to create reminder on their calendar 65% more likely to forget to send a meeting invite 31% more likely to forget to pay a bill 32% more likely to forget to save files 19% more likely to forget passwords 15
  • 16. Why is this time different?Photo by Ross Findon on Unsplash
  • 17. Photo by Quino Al on Unsplash Innovation
  • 18. Photo by Finn Hackshaw on Unsplash
  • 19. Fast{er} Photo by Josh Calabrese on Unsplash
  • 20. Focus on the users
  • 22. Photo by Johannes Plenio on Unsplash Near Future
  • 23. Progress of AI and Machine Learning https://goo.gl/FWWBv2
  • 25. A new wave of connected computing Hyperlinked Websites Touch Apps Conversational Agents viewed in Browsers Publishers Developers run on Smartphones coordinated by Assistants Services
  • 27. Photo by ian dooley on Unsplash Photo by Andy Kelly on Unsplash From commands To conversations
  • 28. Photo by Glenn Carstens-Peters on Unsplash Augmented Intelligence
  • 31. Context as a Service
  • 32. … and the future? Photo by Dawid Zawiła on Unsplash
  • 33. The Future of Conversation UI Andres L. Martinez a.k.a almo Google Developer Relations Manager @davilagrau
  • 34. ● Tecnología Disruptiva / Marginal ● Evolución de los ecosistemas ○ Discovery ● Evolución de las interfaces ○ Inteligencia Aumentada ○ De diálogo a Conversación ● Evolución de las Tecnologías ○ Lenguajes de programación ○ Desarrollo de las plataformas ● Futuro ○ Personal Cloud ○ Singularidad Marginal