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digital’s next five years

tim reis

head of mobile & social solutions, americas

treis@google.com

june 8, 2012                                  Google Confidential and Proprietary
digital’s next 5 years?
          solomoco
          social
          local
          mobile
          commerce

                          Google Confidential and Proprietary
                                                 Google Confidential
5 predictions for the next 5 years
and 5 things you can do about them NOW


1. mobile is mainstream
2. local is the battlefield
3. mobile powers commerce
4. mobile is mainstream, part 2
5. social is in everything
                                         Google Confidential and Proprietary
5 predictions for the next 5 years
and 5 things you can do about them NOW


1. mobile is mainstream
2. local is the battlefield
3. mobile powers commerce
4. mobile is mainstream, part 2
5. social is in everything
                                         Google Confidential and Proprietary
mobile passes desktop w/in two years
   global mobile vs. desktop internet population, 2007-2015

                                      Mobile Internet Users    Desktop Internet Users
                 2000
                 1600
 global          1200
internet
 users             800
  (mm)
                   400
                        0
                             2007 2008 2009 2010              2011 2012 2013 2014 2015
   Source: Morgan Stanley Research, April 2010
                                                                                Google Confidential and Proprietary
   5   Google confidential
mobile is cool




6   Google confidential
79%
62%
of large online advertisers
do not have a mobile optimized landing page



40% of consumers
will abandon a bad
site experience to
visit a competitor’s
site

                                              Google Confidential and Proprietary
                                                                                    7
mobile optimized sites work



efficiency     30%        abandonment                   53%

conversions    50%        time spent                    25%


                              howtogomo.com

                                        Google Confidential and Proprietary
                                                                              8
five predictions for the next 5 years
and 5 things you can do about them NOW


1. mobile is mainstream
2. local is the battlefield
3. mobile powers commerce
4. mobile is mainstream, part 2
5. social is in everything
                                         Google Confidential and Proprietary
how to go lo-mo-co
1 in 3 mobile searches has local intent

• 61% call
• 59% visit




10 Google confidential                    10
mobile changes the field



                           Of walk-outs influenced by
                           smartphone usage

                                Amazon.com
                         “The four walls of the
                          store have become
                          porous.”
                                                  Google Confidential and Proprietary
11 Google confidential
5 predictions for the next 5 years
and 5 things you can do about them NOW


1. mobile is mainstream
2. local is the battlefield
3. mobile powers commerce
4. mobile is mainstream, part 2
5. social is in everything
                                         Google Confidential and Proprietary
by 2015 mobile transactions will reach…




    $1 Trillion
13 Google confidential
how to go mo-co




14 Google confidential
google wallet and offers




15 Google confidential
5 predictions for the next 5 years
and 5 things you can do about them NOW


1. mobile is mainstream
2. local is the battlefield
3. mobile empowers commerce
4. mobile is mainstream, part 2
5. social is in everything
                                         Google Confidential and Proprietary
mobile: tool /entertainment/personal/obsession
  50% of US mobile subscribers have smartphones



                  3 feet or less                           1 in 4                  >500 years
                         from it                   use it in the bathroom    of Angry Birds played daily



                                                            48%

                                                                                       3 in 4
                          79%                      of whom are looking for   receive mobile coupons &
                     shop with it                        coupons                      offers

                                  always on. always accessible. information on the go.
source: the mobile movement: understanding smartphone always connected.
consumers, april 2011; mobile insights, q4, 2011
                                                                                         Google Confidential and Proprietary
  17 Google confidential
mobile works the entire funnel
                                         online and/or
 brand awareness   audience engagement
                                         offline conversions




                                                   Google Confidential and Proprietary
Return On Investment




                       Google Confidential and Proprietary
mobile/tablet searches peakIn TV Prime
  Heavy Search by Pads, Mobile during primetime




   TABLETS
   Prime Time Peak

                                                    Suggests
                                                        TV
                                                   Multitasking

   MOBILE
   Prime Time Peak




   DESKTOPS
   Work Day

                                                   Google Confidential and Proprietary
     OVERNIGHT       MORNING   AFTERNOON   PRIME
40% of
smartphone/tablet
owners use them daily
while watching TV


                        45% are viewing
                        unrelated content
                        42% are going to social
                        networking sites
                                    Google Confidential and Proprietary
ads across all screens more effective in driving
         brand awareness
                                                                      74%

                                                                                              48% lift in
                                                                                              campaign
         % correctly                                     50%                                  recall
         recalling Volvo
         as brand
         advertised


                                                                 TV+
                                                       TV Only   PC Video+
                                                                 Phone Video+
                                                                 Tablet Video
                                                                                Google Confidential and Proprietary
source: Nielsen Multi-Screen Media Lab Study, Sep’11
5 predictions for the next 5 years
and 5 things you can do about them NOW


1. mobile is mainstream
2. local is the battlefield
3. mobile powers commerce
4. mobile is mainstream, part 2 - branding
5. social is in everything
                                             Google Confidential and Proprietary
connect all your +1’s across the web

                                sites


                  Google
                  + page                  display




                            +your brand
                   search                 video


                               mobile
google+ page




               Google Confidential and Proprietary
ripples v.2 allows you to see more than ever before



Graph depicting                                       See Ripples for a
chronological                                         URL or YouTube
journey of your post                                  video by entering
and highlights top                                    the URL here
influencers on the
way
                                                      Add top influencers
                                                      directly to your
Press play to                                         circles from Ripples
watch how the
post spreads
over time
connect your page with google analytics

                                    Google Analytics: to track
                                    your page activity, simply
                                    connect to Google Analytics
Google Confidential and Proprietary
hangouts




           Google Confidential and Proprietary
                                  Google Confidential
hangouts on air




                  Google Confidential and Proprietary
hangouts on air




                  Google Confidential and Proprietary
                                                        31
                                         Google Confidential
Google Confidential and Proprietary
three things you can do now

Create a            Share valuable     Promote your
page & link it to   content and hold   page with badges
your site and ads   Hangouts           and offline
                                       marketing
Resources




            Google Confidential and Proprietary
mobile scorecard
                                            scorecard:
                                best practices & product adoption

                         mobile optimized site

                         mobile only campaigns

                         mobile specific ad copy

                         sitelinks

                         click-to-call/call metrics

                         click-to-download

                         adequate budget

                         bid to position 1/2

                         leverage mobile display
                                                                    Google Confidential and Proprietary
35 Google confidential
staying ahead with your mobile strategy - mSearch
    client’s progress and next opportunities for mobile success

optimize                            Expand Keyword
                                   Coverage to match
                                                                   Bid to positions 1-2 and
                                                                       optimize budget
                  Build Mobile-only
for clicks:          campaigns
                                       Desktop
                                                Utilize Mobile Ad Extensions
                                                                                          Opt-in to targeting
                                                                                               Tablets



                                                                                                                                        Track and
                                                                                                                                        Iterate on
                                                                                                                                         strategy

and
conversions:
          Create Mobile Optimized                                                         Track the full value of Mobile (mobile to store,
                   Site                                                                      mobile to desktop, micro-conversions)




                                                                                                                   Google Confidential and Proprietary
staying ahead with your mobile strategy - mDisplay
    client’s progress and next opportunities for mobile success
                                                                      Track downloads and
optimize                                Extend campaigns             optimize towards target
                                       to AdMob and build           conversion rate/CPD on
for                       Opt in          out rich media                     AdMob
reach/engag          mobile/tablets to               Leverage video formats on
                     desktop mGDN                           YT Mobile
ement:                 campaigns

                                                                                                                      Track and
                                                                                                                      Iterate on
                                                                                                                       strategy

and
conversions/
downloads:         Create Mobile                                             Implement conversion
                   Optimized Site                                           tracking on mobile sites



                                                                                                 Google Confidential and Proprietary
more resources




       www.themobileplaybook.com           www.howtogomo.com




                         www.ourmobileplanet.com

                                                               Google Confidential and Proprietary
Thank you!
High res +1 buttons   Morgan Knutson - 2/2/12




                                                Questions?
                                                treis@google.com
                                                G+: tim.h.reis
                                                Twitter: @tim_reis
                                                LinkedIn: Tim Reis




                                                                     Google Confidential and Proprietary
Appendix
High res +1 buttons   Morgan Knutson - 2/2/12




                                                           Google Confidential and Proprietary
a great start




     100 MILLION Google+ 30 day active users
     50 MILLION Google+ daily active users
     1M sites added the +1 button
     5B +1 impressions/day
     200+ updates since Google+ Trial launch in June 2011

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The Future of Mobile: SoLoMoCo with Tim Reis

  • 1. digital’s next five years tim reis head of mobile & social solutions, americas treis@google.com june 8, 2012 Google Confidential and Proprietary
  • 2. digital’s next 5 years? solomoco social local mobile commerce Google Confidential and Proprietary Google Confidential
  • 3. 5 predictions for the next 5 years and 5 things you can do about them NOW 1. mobile is mainstream 2. local is the battlefield 3. mobile powers commerce 4. mobile is mainstream, part 2 5. social is in everything Google Confidential and Proprietary
  • 4. 5 predictions for the next 5 years and 5 things you can do about them NOW 1. mobile is mainstream 2. local is the battlefield 3. mobile powers commerce 4. mobile is mainstream, part 2 5. social is in everything Google Confidential and Proprietary
  • 5. mobile passes desktop w/in two years global mobile vs. desktop internet population, 2007-2015 Mobile Internet Users Desktop Internet Users 2000 1600 global 1200 internet users 800 (mm) 400 0 2007 2008 2009 2010 2011 2012 2013 2014 2015 Source: Morgan Stanley Research, April 2010 Google Confidential and Proprietary 5 Google confidential
  • 6. mobile is cool 6 Google confidential
  • 7. 79% 62% of large online advertisers do not have a mobile optimized landing page 40% of consumers will abandon a bad site experience to visit a competitor’s site Google Confidential and Proprietary 7
  • 8. mobile optimized sites work efficiency 30% abandonment 53% conversions 50% time spent 25% howtogomo.com Google Confidential and Proprietary 8
  • 9. five predictions for the next 5 years and 5 things you can do about them NOW 1. mobile is mainstream 2. local is the battlefield 3. mobile powers commerce 4. mobile is mainstream, part 2 5. social is in everything Google Confidential and Proprietary
  • 10. how to go lo-mo-co 1 in 3 mobile searches has local intent • 61% call • 59% visit 10 Google confidential 10
  • 11. mobile changes the field Of walk-outs influenced by smartphone usage Amazon.com “The four walls of the store have become porous.” Google Confidential and Proprietary 11 Google confidential
  • 12. 5 predictions for the next 5 years and 5 things you can do about them NOW 1. mobile is mainstream 2. local is the battlefield 3. mobile powers commerce 4. mobile is mainstream, part 2 5. social is in everything Google Confidential and Proprietary
  • 13. by 2015 mobile transactions will reach… $1 Trillion 13 Google confidential
  • 14. how to go mo-co 14 Google confidential
  • 15. google wallet and offers 15 Google confidential
  • 16. 5 predictions for the next 5 years and 5 things you can do about them NOW 1. mobile is mainstream 2. local is the battlefield 3. mobile empowers commerce 4. mobile is mainstream, part 2 5. social is in everything Google Confidential and Proprietary
  • 17. mobile: tool /entertainment/personal/obsession 50% of US mobile subscribers have smartphones 3 feet or less 1 in 4 >500 years from it use it in the bathroom of Angry Birds played daily 48% 3 in 4 79% of whom are looking for receive mobile coupons & shop with it coupons offers always on. always accessible. information on the go. source: the mobile movement: understanding smartphone always connected. consumers, april 2011; mobile insights, q4, 2011 Google Confidential and Proprietary 17 Google confidential
  • 18. mobile works the entire funnel online and/or brand awareness audience engagement offline conversions Google Confidential and Proprietary
  • 19. Return On Investment Google Confidential and Proprietary
  • 20. mobile/tablet searches peakIn TV Prime Heavy Search by Pads, Mobile during primetime TABLETS Prime Time Peak Suggests TV Multitasking MOBILE Prime Time Peak DESKTOPS Work Day Google Confidential and Proprietary OVERNIGHT MORNING AFTERNOON PRIME
  • 21. 40% of smartphone/tablet owners use them daily while watching TV 45% are viewing unrelated content 42% are going to social networking sites Google Confidential and Proprietary
  • 22. ads across all screens more effective in driving brand awareness 74% 48% lift in campaign % correctly 50% recall recalling Volvo as brand advertised TV+ TV Only PC Video+ Phone Video+ Tablet Video Google Confidential and Proprietary source: Nielsen Multi-Screen Media Lab Study, Sep’11
  • 23. 5 predictions for the next 5 years and 5 things you can do about them NOW 1. mobile is mainstream 2. local is the battlefield 3. mobile powers commerce 4. mobile is mainstream, part 2 - branding 5. social is in everything Google Confidential and Proprietary
  • 24. connect all your +1’s across the web sites Google + page display +your brand search video mobile
  • 25. google+ page Google Confidential and Proprietary
  • 26. ripples v.2 allows you to see more than ever before Graph depicting See Ripples for a chronological URL or YouTube journey of your post video by entering and highlights top the URL here influencers on the way Add top influencers directly to your Press play to circles from Ripples watch how the post spreads over time
  • 27. connect your page with google analytics Google Analytics: to track your page activity, simply connect to Google Analytics
  • 28. Google Confidential and Proprietary
  • 29. hangouts Google Confidential and Proprietary Google Confidential
  • 30. hangouts on air Google Confidential and Proprietary
  • 31. hangouts on air Google Confidential and Proprietary 31 Google Confidential
  • 32. Google Confidential and Proprietary
  • 33. three things you can do now Create a Share valuable Promote your page & link it to content and hold page with badges your site and ads Hangouts and offline marketing
  • 34. Resources Google Confidential and Proprietary
  • 35. mobile scorecard scorecard: best practices & product adoption mobile optimized site mobile only campaigns mobile specific ad copy sitelinks click-to-call/call metrics click-to-download adequate budget bid to position 1/2 leverage mobile display Google Confidential and Proprietary 35 Google confidential
  • 36. staying ahead with your mobile strategy - mSearch client’s progress and next opportunities for mobile success optimize Expand Keyword Coverage to match Bid to positions 1-2 and optimize budget Build Mobile-only for clicks: campaigns Desktop Utilize Mobile Ad Extensions Opt-in to targeting Tablets Track and Iterate on strategy and conversions: Create Mobile Optimized Track the full value of Mobile (mobile to store, Site mobile to desktop, micro-conversions) Google Confidential and Proprietary
  • 37. staying ahead with your mobile strategy - mDisplay client’s progress and next opportunities for mobile success Track downloads and optimize Extend campaigns optimize towards target to AdMob and build conversion rate/CPD on for Opt in out rich media AdMob reach/engag mobile/tablets to Leverage video formats on desktop mGDN YT Mobile ement: campaigns Track and Iterate on strategy and conversions/ downloads: Create Mobile Implement conversion Optimized Site tracking on mobile sites Google Confidential and Proprietary
  • 38. more resources www.themobileplaybook.com www.howtogomo.com www.ourmobileplanet.com Google Confidential and Proprietary
  • 39. Thank you! High res +1 buttons Morgan Knutson - 2/2/12 Questions? treis@google.com G+: tim.h.reis Twitter: @tim_reis LinkedIn: Tim Reis Google Confidential and Proprietary
  • 40. Appendix High res +1 buttons Morgan Knutson - 2/2/12 Google Confidential and Proprietary
  • 41. a great start 100 MILLION Google+ 30 day active users 50 MILLION Google+ daily active users 1M sites added the +1 button 5B +1 impressions/day 200+ updates since Google+ Trial launch in June 2011

Editor's Notes

  • #15: Well.ca:100 app downloads in the first 3 hoursSold more Tide detergent in first day than entire previous month15% of well.ca’s purchases coming from mobile devices
  • #25: Connect all your +1’s across the webBeforethe introduction of Pages, users were only able to recommend your individual web pages or ads. There was no way to recommend your brand as a whole. But today, we are beginning the process of centralizing all the recommendations -- which we call +1’s -- your business receives with Google. All your +1’s -- on your ads, search results, web pages, and Google+ Page - will be combined into one number. This mean that +1’s live beyond any one campaign. Your Page is an extension of your brand’s identity on the web. This allows you to extend the reach of your brand’s recommendations to all of the people come to Google everyday.
  • #30: Bill Walton
  • #34: How to get started Create your Page. Creating a page only takes a few minutes. Also, link your page to your site and campaigns.Next, share content that your followers will find valuable – hold Hangouts, create Circles. Finally, promote your Page by placing badges on your site and in your offline marketing by using “Circle us on Google+”
  • #36: sitelinks - change to yellow - they are running on all the mobile brand campaigns, just not on the non-brandsplit out click to call and call metrics - CTC should be green and call metrics redclick to download - should stay red, but note that they don't have an app yetadequate budget - stays red...in Q3, 70% of their lost impression share was due to budgettablet only - change to yellow - these live in the main savings and checking (when it's on) accounts but should be expanded
  • #42: The reaction to Google+ speaks to the need people have for a new way of sharingMillion of people joined within the first few days, making Google+ the fastest growing social networkWe’re excited, but this is still early days.