The good-event-registration-guide-2016-v6

2016 EDITION
THEGOOD
EVENT
REGISTRATION
GUIDE

The Good Event Registration Guide 2
EventMB is a CMP Preferred Provider. This
report is pre-approved by the Convention
Industry Council to provide CE credits.
If you are a CMP, visit
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The Good
Event
Registration
Guide 2016
A Report to Evaluate, Compare and Understand
Event Registration and Ticketing Platforms
CLICK HERE

Table of Contents
INTRODUCTION Page 6
THE GOOD EVENT REGISTRATION GUIDE 2016 8
WHO IS THIS GUIDE FOR? 10
TRENDS IN EVENT REGISTRATION 12
DEPTH 14
REPORTING ACCURACY 15
LOST AND FOUND 16
CHECK-IN ON STEROIDS 17
SLIM DATA CAPTURE 18
LIVE SUPPORT 19
WHY REGISTRATION AND TICKETING 20
DETERMINE YOUR EVENT SUCCESS 20
HOW TO SELECT YOUR PROVIDER 22
PRICING 27
PAYMENT PROCESSING 28
HOW TO MAXIMISE REGISTRATIONS FOR YOUR EVENT 31
YOUR EVENT WEBSITE – GOOD PRACTICE 32
YOUR EVENT WEBSITE – MISTAKES TO AVOID 36
YOUR EVENT REGISTRATION FORM – GOOD PRACTICE 38
YOUR EVENT REGISTRATION FORM – MISTAKES TO AVOID 44
ON-SITE EVENT REGISTRATION CHECKLIST 46
ON-SITE EVENT TECHNOLOGY 49
EVENT REGISTRATION PROVIDER CHECKLIST 50
PROVIDER OVERVIEW 52
GLOSSARY 54
OVERVIEW TABLE 59
FEATURE TABLES 63
PRICING TABLE 79
GEOLOCATION TABLES 89
ABOUT THE AUTHORS 95
CREDITS 97
DISCLAIMER 98

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2017 will be the year of strategy. The event registration market
has seen the most impressive shifts and shakes of the past 5
years. With large companies merging and smaller companies
growing, the battle for event registration is more open than ever.
Registration is the fundamental aspect of every event. If you
are into the practice of Strategic Meetings Management, the
practice of using software to strategically find economies of
scale while increasing profits, you will know how important the
registration aspect is.
If we look at all the silos of technology that flood the market,
registration is still at the core of the event planning process.
Registration and ticketing impact on the core of any event:
ÝÝ Marketing
ÝÝ Cash Flow
ÝÝ Security
are just some of the areas that are strongly dependant upon a
successful registration platform choice.
We have witnessed the evolution of event registration tools from
simple forms, to spreadsheets on steroids, to complete event
management systems.
The fact is that event registration means different things to
different events. The set of requirements, the technology level,
the feature portfolio, change dramatically depending on what
industry you work in, your event audience and objectives, rules
and regulations, privacy laws, etc.
So how do you choose which event platform is best for you?
This is where the third edition of the Good Event Registration
Guide comes in handy. The mission of this report is to help you
navigate through the uncertainty, fragmentation and sales
claims of registration platforms with one objective in mind,
making your event more successful.
INTRODUCTION

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TheGoodEventRegistrationGuide2016
ÝÝ Presents the results of an in depth research about
the registration requirements and habits of event
professionals.
ÝÝ Offers tools, templates, best practices to make educated,
fact-based decisions about event registration platforms.
ÝÝ Discusses how to maximise online registrations for your
event and mistakes and pitfalls to avoid.
ÝÝ Compares the most in demand features of the major event
registration platforms.
ÝÝ Offers an online portal to dynamically compare features
ÝÝ Clearly displays the fees for each service for a free, $100
ticket and $1,000 ticket event.
ÝÝ Considers onsite registration best practice at live events.
ÝÝ Includes a glossary of all the features considered in the
report.
Once again putting together such a report is the result of a
monumental effort by the team at Event Manager Blog, the
number one site for event planners worldwide.

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Who Is This Guide For?
This guide satisfies the needs of very different audiences.
It is an indispensable tool for the event professional starting
out. It offers clear guidance if this is the first time you have to
deal with event registration. It gives you the fundamentals and
best practices of making a sound choice.
It is a great companion for the experienced event professional
unhappy with their current solution. It offers an overview of how
the market has evolved and what others are offering for similar
or lower price points.
It is a strong ally for the seasoned event planner who wants to
keep themselves up to date with the evolution of the market. It
offers an overview of who offers what, helping you to demand
more from your registration provider.
FACTS OVER FLUFF
While it is great to rely on established relationships to choose
the partner we do business with, we need to remember event
registration is a technology and a business driven decision that
little has to do with relationships or brand perceptions.
It is about your event’s success, not about how many coffees you
had with someone or the nice chit chat you had at an exhibition.
RESEARCH ANALYSIS AND CONCLUSIONS
The research we conducted for the third edition of the Good Event
Registration Guide has gathered nearly 600 qualitative responses.
We disqualified partial submissions, academics, students,
suppliers or those who don’t plan any event as part of their job.
The majority of our sample are event or meeting planners that
plan 16 plus corporate events per year.
Wehaveincludedsomequotesfromrespondentsthroughoutthereport.

Trends in Event Registration
The research in this year’s report has been conducted
exclusively with qualitative open ended questions. While
in the past we submitted multiple choice questionnaires
to event professionals, this year the focus is on users
frustrations and desires.
The purpose of this approach is to voice what users really
want over giving data that may or may not be relevant to
the reader. If you currently use a registration and ticketing
service that is not in line with some of the following trends,
you may reconsider your selection. Or at least reach out to
your provider asking for new features.
In such a crowded market there is no excuse not to offer
product depth. While the cost of switching technology may be
important, your event needs innovation and registration is an
integral part of delivering a forward thinking experience.
Therefore let’s have a look at the trends shaping event
registration in 2016/2017.

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Depth
As anticipated, there is no excuse to offer just some features.
Especially when it comes to the core product of registration and
ticketing, ticket options. It is perfectly OK for a platform not to offer
Oculus Rift 3D Virtual integration, but it is unacceptable not to give
enough ticket options and flexibility to event planners.
There seems to be consensus over how ticketing rigidity upsets
event professionals:
"They don’t give an option to include things or not include others.
For example if I wanted a half day pass to register for an event
- why not offer a half day pass? It is the cheaper alternative and
perhaps I do not have the entire day to spend somewhere. If my
schedule is tight, I would like to still register but not have to pay
full price if I will not get the full experience.

Leanne VanDerveer, Corporate/Virtual Concierge, Charm City Concierge LLC
"Most our association has reviewed require an "a la carte" style
format where we offer a "bundled" registration format that still
needs an option to check off particular event attendance. It’s
required us to have to have our IT specialist customize a program
for our association’s use. Trying to use these online solutions is like
trying to fit a square peg into a round hole.

Anonymous
WHAT TO CHOOSE: If you are a provider reading this and you
offer this flexibility, great! You are doing your job correctly. The
overwhelming majority of our respondents lament a static nature
of registration solutions. Increased market and economic pressure
scream for granular depth of product. One solution really has to fit
all events. No excuses.

Reporting Accuracy
Almost all providers offer some level of reporting. When it comes to
looking into what that entails, that’s when problems start to arise.
Meaningful reporting is a defining characteristic of modern event
registration platforms.
Exporting attendee data in static spreadsheets is worth nothing.
Specially when entering the realm of corporate events, the offering
seems to be all over the place with poor reporting capabilities, data
that is incredibly difficult to reconcile and overall poor usability of
reporting features.
"Receiving accurate reporting is my frustration. Inaccurate
capturing of details by delegates.

Kevin McKee, Managing Director, KJM Projects
"[I would like to have] easy back end with the ability to customize
form, a centralized collection area where reports can be
customized and generated easily[...]

Beth Hecquet, CMP, CMM, Program Manager of Events, Scripps National
Spelling Bee
WHAT TO CHOOSE: Ask for a demo of the reporting features of your
selected provider. If the cost involved with switching is too high,
dare to ask for more. Your business is worth the extra time on their
end to provide better reporting. Remember that for one company
not willing to work with you, there are 99 waiting for your business.

Lost and Found
Smart platforms do not lose a single attendee across the arduous
journey of ticket selection and purchase. There is no excuse for
high abandonment rates and a platform that does nothing about
it. A modern registration platform offers a way to recoup all the
lost business. These are very common scenarios across event
planners using registration solutions:
"Potential guests/attendees will not RSVP/PreRegister - you plan
on a complete online experience and find older attendees don’t
even have their phones with them.

JTed Lewis General Manager/ Floral Express Flower Market & Events
"For a free to attend event we are losing the personal touch - which
I think is important in the relationship build - ergo conversion.
Automated systems and campaigns are fine, but we always follow
up with calls.

Deborah Ward-Johnstone, European Event Director, Revolution Events Ltd
WHAT TO CHOOSE: You will only dedicate your attention to those
registration platforms with a process in place to make sure that
attendees complete their registration, that shares intelligence on
how to gain them back and also communicates well enough with
them to show up the day of the event.
Let’s not forget the plague of no-shows at free events and how
registration platforms are doing very little to solve it.

Check-in on Steroids
On site check-in, whether it is through standalone apps or
through modules, is consistently seen as crucial in ensuring that
registration is a smooth process. Let’s not forget registration is as
much a marketing tool as a key operational process of your event.
Success is also measured in terms of how smooth the check-in
process is. In two simple words: no lines.
"Not being able to check everyone in timely enough to avoid the big
line up at registration!

Melanie Khunkhun, Event Manager, JWN
"[Our] system is slow when traffic is busy to register and also to
retrieve info when collecting badges.

Norazlin Hassan, Enterpreneur/Consultant, Karya Ulung Services.
WHAT TO CHOOSE: How is your event registration provider solving
the issue of long lines? Is their onsite offering as strong as their
online product? If you actually don’t charge for tickets, this is
probably the single most important item for your event as you
probably work with volume. You will be judged on how fast the line
is. Your tech needs to help.
As event professionals we are the masters of anticipating every
possible scenario. Long lines are a reminder that we are not
working hard enough to minimize the inconvenience of our guests.
The good news is that our tech partners should provide performing
tools to minimize organic lines as much as possible.

Slim Data Capture
We live in an era of call to actions. Everyday we are required
to enter our details or click here and there. This is how online
marketing is mostly measured. The modern event registration
software offers very slim data capture options. Gone are the days
of the compulsory ‘six easy steps’ to register for a ticket. What
about a very, very simple registration form and the ability to
capture further data once key information is collected?
"Leave data collection of attendees to gather at the event. The
endless questions just to register can be annoying.

Suzanne N. Drake, Principal, Drake Promotions, LLC
"Simplicity - multiple options can create confusion, while too little
in the way of options can create an obsolete solution!

Evan MacDonald, Event Executor, Sigma Promotions
WHAT TO CHOOSE: There are important considerations in terms
of security, privacy and accounting that sometimes require very
long registration procedures. The smart event registration platform
found ways to work around such requirements while maximizing
conversions. In 2016/2017 you can’t afford to lose a single ticket or
registrant.
Your registration provider has worked solutions for you, it is not
giving you further problems.

Live Support
One of the keys to combat abandonment and poor conversions,
seems to be unanimously live chat. Many, many event
professionals point out live chat as the feature they want in
modern event registration platforms.
Live chats have been proven to be very effective in retaining
prospects and helping them to convert them into customers.
Shoving a chat module in there is not a solution per-se. Many
customers will use it just to ask information about the event and
engage in regular customer service. You need to have a team ready
to take care of that.
WHAT TO CHOOSE: This is very simple, our feature tables will
guide you in choosing those providers that offer live chat.
Sometimes this is a feature that needs to happen at the event
website level. Therefore if you don’t use your registration
provider for your website, you maybe want to look into
standalone live chat solutions that can be plugged onto your
website.

Why Registration and Ticketing
Determine Your Event Success
There is no event without attendees. When you announce your
event to the world, you need to gear up to welcome those that
want to attend.
That poses some challenges:
ÝÝ ensuring that only those with a ticket access the event
ÝÝ collecting payments
ÝÝ checking in guests at the venue
We are stating the obvious here. If you are an event professionals
you know exactly what we are talking about. Yet sometimes
even the most experienced tend to forget the impact of our
registration platform decision on the above processes.
LET’S PLAY THE ‘WHAT IF’ GAME.
I want to play a game, it’s called the ‘What if’ game. Since there
is no point in using big words to describe very simple scenarios,
the ‘What If’ game will give you an immediate reflection of the
cruciality of event registration and ticketing.
WHAT IF...
©© ...the money collected through ticket sales is
not available when you need it.
©© ...there is no easy way to check-in guests
resulting in long lines in the registration
area.
©© ...you do not have enough marketing tools to
correctly promote different ticket options.
©© ...you miss out on collecting vital information
about the security, well being and personae of
your attendees.
©© ...you cannot retrieve data you need on site to
guarantee a spotless execution of the event.
©© ...attendees don’t have a fast and seamless way
to pay for tickets online and onsite.

These simple scenarios depict the impact weak registration
decisions could have on your event. Either the event professional
or the attendee will be deeply frustrated by dealing with any of the
above possibilities.
A successful event is:
ÝÝ financially sound
ÝÝ secure
ÝÝ engages attendees
ÝÝ takes care of the smallest detail
Approach registration as you would approach seating. Chairs are a
necessity, they seem straightforward, but when you mess up with
chairs attendees will be upset. If there are not enough chairs the
user experience will suffer. If chairs are uncomfortable, guests will
complain. We expect comfortable chairs that do their work. Alas we
expect a registration process that is smooth, seamless and does
not become a problem, because it is not a problem we like to have.
In the remainder of this guide we will show you in greater detail the
key decisions you have to make and what aspects should you pay
attention to, to avoid event registration meltdown.

How to Select Your Provider
The registration platform you selected will be based on a number of
different considerations. Here are some things to think about.
Type of Event
There are registration and ticketing providers specialising in all
types of events - conference, congress, exhibitions, workshops,
sporting events, concerts, parties. There are lots of advantages for
choosing a platform designed for the type of event you are planning
and it will often reduce your workload by using such a purpose
built platform. An example of this is for concerts or sporting
events - some ticketing platforms offer the option to choose seats
and to offer different pricing options for different seating blocks.
This functionality isn’t often found on registration platforms that
prioritize conferences and exhibitions.
Free vs Paid Event
Many providers offer a free registration service for events with no
fee to attend. Sometimes free events may be simple events that do
not require an advanced registration process, therefore a simple
platform which is easy to setup and administer, with no charges
incurred will be very appealing.
Price should never be the only deciding factor though. If a platform
is free or cheaper but means that you have to compromise on
features this could mean extra work, stress and time for the
planning team in the long run. Think long and hard and assess
price and features offered fully before making a decision.
Number of Attendees
The number of people attending your event can also have an
impact on the registration and ticketing provider chosen. Many
providers offer a pricing structure based on the number of people
attending and others will negotiate on rates if you anticipate a high
volume of attendees.
Events with a smaller number of attendees may require a less
complex registration platform with less advanced features required.
The more people that attend the more likely you are to need to
segregate your attendees and offer a more personalised experience.

Furthermore the greater the number of people attending your event
the slicker your on-site registration process needs to be. The higher
number of attendees the more likely you will be to consider tech
friendly on-site registration options such as QR or barcode ticket
scanning and automatic badge printing to minimise queues and
ensure a speedy check-in.
Number of Events in the Series
If you are running a series of events - for example workshops which
repeat around the country - you need a registration provider that
allows you to easily clone events and simply change the details
you need to, rather than setting up each event from scratch. You
will want to consider how the events are presented too - do you
want a standalone registration page for each event or a platform
that neatly displays all events together on one page? In terms of
displaying registrations and revenues do you need standalone
reports for each event? Or for the series of events overall? Or both?
If you are running a large complex event that runs annually there
are also big benefits of copying the event and simply making
the tweaks you need. You may have set up bespoke booking
information for different ticket types, confirmation emails with
complex merge information and so forth. It will be a big time saver
to be able to update small details such as dates and times, rather
than inputting everything from scratch.
Some providers offer pricing discounts based on the number of
events you organise each year. It is also handy when they allow
comparisons between different event projects or repeating events.
Ticket Pricing Structure and Marketing Strategy
The complexity of your tickets and pricing and your marketing
strategy may have an impact on the chosen supplier. Early bird
rates, group bookings, discount codes, flash sales, free places,
social sharing and affiliate marketing can be effective marketing
tactics, so check that these options are available via the platform.
Complexity of the Event
The more complex the event the greater the features and flexibility
that will be needed by the platform and often the more you will pay
for the solution offered. The more complex the event the more likely
you are to need greater functionality and integration, for example
with an on site check-in system, your CRM system, an event app, etc.

One Day vs. Multi Day Event
When planning a multi day event you are likely to require the
capability to book accommodations and capture travel information as
part of the booking process. Some registration systems can integrate
directly with your hotel room block to offer live booking opportunities.
B2B or B2C Event
Whether you are planning an event for business professionals or a
consumer show is likely to affect your choice of platform. The look
of the registration pages should reflect your objectives and capture
the attention of your target audience. For business professionals
in particular you will also need to ensure that the invoice/receipt
meets the legal and financial requirements of your country/
audience, for example a breakdown of the tax charged and postal
address of the company issuing and paying the invoice.
Support
Do you need a self-service platform or is having support available
24/7 and/or a dedicated account manager important to you?
Not all providers provide a telephone support service, many
offer an email support service or web chat instead. If support is
needed don’t forget to check the office locations/time zones when
choosing a suitable supplier.
Accessibility
It is good practice to ensure that your registration partner
offers sites which are accessible to those that may have visual
impairments or other disabilities. Is the text clear on a light
background and can a sans serif font be used? Or is the design too
busy and off putting to those with sight issues?
Audience Profile
When choosing a registration solution it helps to know your
audience. Try to choose a provider where the terminology is
relevant to your audience e.g. UK English (region, post code) rather
than US English (state, zip code). Although in itself it probably
wouldn’t stop someone from booking, it is good to use local
spellings and terminology if you can.

Is it an international conference? Do you need to offer the
registration site in different languages? Do you accept payments
in different currencies? What are the tax implications? Can the
registration platform intelligently update the price (taxes) based
on the country they are attending from?
Tech Savviness
How tech savvy is your audience likely to be? Completing an online
form should be a simple easy process for anyone who can open a
web page and should not prevent a barrier to anyone.
If however your audience profile is particularly cutting edge or the
event topic is tech focused you will probably want to give particular
thought to offering more innovative and exciting event technology.
For example, does the registration platform offer an integrated
event app or on site check-in system?
Integration
Integration offers three main benefits:
ÝÝ integration with a high quality tool which could be more
sophisticated than what is provided through the platform.
ÝÝ opportunity to work with a tool that you may already be using.
ÝÝ time savings - instead of having to re-share data information
can be accessed and streamlined directly from the registration
platform.
Some of the most commonly requested integrations with
registration platforms are listed below.
CRM
A Customer Relationship Management system exists to keep track
of all interactions with your clients. Understandably events and face-
to-face meetings are a big part of this relationship building and it is
important to be able to keep the system you use fully up to date.
EMAIL NEWSLETTERS/MARKETING
Linking your marketing platform with your registration system
can allow more control over the design of your campaigns and
continuation of your company branding. It will also allow you to
mail out all of your contacts rather than having to export and
import to a registration platform that often has limits in terms of
number of emails and contacts allowed.

Look for integration that allows smart marketing - if someone has
registered for your event or indicated they cannot attend you want
these people to be stripped out of reminder and marketing emails
so they are not receiving irrelevant emails which could cause
confusion or annoyance (Have I not booked for this event already? Has
something gone wrong with my booking? Not another email about this
event!).
SURVEYS
Surveys and polls can be created via many registration platforms,
but some are more sophisticated than others and so integration
may be the way forward. If you have created similar surveys
previously using a tool there could be time savings in continuing to
work with the same program.
If your preferred tool doesn’t integrate there will probably still be
ways to import/export the data, but the process will not be as easy
and intuitive. This will probably be a strong deciding factor when
selecting a registration platform.

Pricing
Pricing can vary dramatically depending on the type of system
you are looking to use. At one end of the spectrum are highly
customized solutions which are naturally more expensive but
are feature-rich and tailored to your event. At the other end, there
are lots of simple and cheaper options which enable you to set
up a basic event quickly and get started right away. There are
also a growing number of companies providing services in the
middle range with a trend towards more built-in functionality and
transparent pricing.
Most companies charge for their system based on how much it is used by
way of a per-registration fee. Others have a setup fee, a monthly or annual
subscription, or some combination of all three factors.
One of the first things to look for when considering price is whether
the cost of credit card processing is included. If you want to sell
tickets online you will need to be able to process credit cards, and
this can often double the apparent cost of online registration. The
minimum you can expect to pay for payment processing is still
around 2.5%.
The per-registration fee can be paid either by the event organizer or
the attendee. If it is to be paid by the organizer, the fee is subtracted
from the ticket price when your account is reconciled. If it is to be
paid by the attendee it is added to the ticket price on check out. Some
companies allow you to choose which way you prefer, while others
provide only one option. Others allow you to split the charge between
the attendee and organizer as you wish, for example 50% each.
Some companies provide different pricing tiers or options based
on the kind of features that are included and or how many events
are included. In these cases we have tried to show the lowest cost
option in the Pricing Table.
Online registration is a competitive market, with many providers
competing to provide the most cost-effective solutions and prices
continue to fall. Even now there are some companies providing
completely free online registration while others have created an
‘honor system’ where you pay what you think the service is worth.
72% of the providers featured will negotiate with specific event
planners and 82% will negotiate pricing for specific event projects,
so it is always worth talking to your preferred suppliers.

Payment Processing
All of the companies included in this guide provide the ability to process
payments allowing you to sell tickets online. The way payments are
processed is an important factor in choosing your registration system
and providers vary in how money is collected and distributed.
There are three basic approaches to collecting and managing payment:
1) Integration with your own merchant account, using a service like
Paypal Pro, Moneris, Authorize.net, or Worldpay, where payments
are delivered directly to your own merchant account.
2) Linking to an external gateway or processor, such as Paypal or
Google Checkout.
3) Using the online registration provider’s built-in payment
processing system where they collect the funds on your behalf and
distribute them to you.
Each of these options has different benefits in terms of ease of
set-up, and cost and control over your funds. How you choose to
receive your revenue is vital in terms of event cash flow, and your
decision about which type of payment process works best for you
will ultimately be a balance between convenience and control.
Another consideration is how you will handle refunds and cancellations.
How easy this is will depend both on the online registration system you
choose and the method of payment processing.
The pros and cons of each method for payment processing are
summarized below.
1) Integration with your Merchant Account
Using a system that will send the money directly to your own
merchant account means that you have control over your money
at all times and there is little delay in the receiving of payments.
In most cases this type of set-up is seamless for the registrants,
making it very easy for them to enter their credit card details
without ever leaving your registration site.
However, this convenience comes at a cost: setting up a merchant
account with your bank and filling in all the documentation can

take several weeks; it can be expensive (although prices vary); and
some companies will hold back a percentage of your revenue for up
to 6 months in case of credit card issues.
Many registration companies will charge you for setting up the
interface with your merchant account, either by way of a set-up
charge or a percentage of the transaction. This means this option
can be more expensive overall.
2) Payment Processing using PayPal or Google
Checkout
If you want your money to come directly to you, but you don’t
want the cost and hassle of setting up a merchant account, an
alternative is to link to an external provider. Many registration
systems offer this ability, with Paypal and Google Checkout being
the most common. The popularity of this approach lies in the
fact that it is fast and easy to set-up. The downside is that the
experience for the attendee is not as seamless as they may have to
leave your registration site to complete their payment.
3) Payment Collection via your Online Registration
Provider
Your third option is a completely integrated online registration and
payment solution where the online registration company processes
credit cards and collects revenues on your behalf. You receive your
money at some later point in time.
The advantage of this approach is that it is fast and easy to set-up and
seamless for your attendees. The downside is that you don’t have direct
control over your revenues and have to wait for your money to come
in. Companies vary in how long they take to pay you - from days after
receiving funds to some time after your event has happened.
Anyone taking card payments on or offline must comply with
the PCI Data Security Standard (PCI DSS) to keep their customer
data secure. The specific requirements depend on the size of your
business and penalties will be issued for non compliance. Your
registration provider and/or merchant account provider will be able
to offer detailed information or for more information please visit
the PCI SECURITY STANDARDS COUNCIL WEBSITE.

How Quickly Can You Expect to See Your Event
Funds?
From the platforms listed in this document average payout
times are as follows:
60PAYOUT WITHIN 24 HOURS
26PAYOUT WITHIN DAYS
8PAYOUT AFTER THE EVENT
5PAYOUT WITHIN WEEKS
1PAYS OUT WITHIN MONTHS

How To Maximise Registrations for
Your Event
In this section we look at some tactics for optimising the
registration process to maximise bookings for your event. What
can you do to encourage more people to your event website and
ensure that they complete their booking once they get there?
There are lots of common yet simple mistakes made when
setting up online registration forms which can cost you
potential bookings or simply cause frustration and bad feeling
to your event attendees.
We have created good and bad examples of event websites
and registration forms and highlighted some best practice
and common mistakes to avoid. The images created have been
designed for illustration purposes and are not based on real life
events or registration providers.

Your Event Website – Good Practice

Layout
Keep important information on the site ‘above the fold’ so that
website visitors don’t have to scroll. Keep text succinct and easy
to digest. Use short paragraphs and bullet points to get key
information across quickly.
Design
The design and impact of the site can make the difference between
someone booking a place or deciding not to bother so make a
good impression. Big pictures, moving images or video across the
screen are on trend right now.
Social Networks
Link up your active social media accounts so website visitors can
connect with you or embed widgets so they can see within the site
some of your recent activity. If a potential attendee is interested
but not fully decided they may be keen to follow the event on their
preferred social network to stay up to date and make a decision at
a later date.
Include the Basics
Make sure that all the basic information is included on the site, for
example date, time, venue, ticket price, when early bird rates end,
who should attend the event, what they will get out of attending,
etc. Think about the pages and menus so that information is easy
and logical to find. If visitors to the registration site have to hunt
for information all but the most committed to booking will quickly
run out of patience and possibly give up.
Clear Benefits of Attending
Spell out exactly who the event is aimed at and speak their
language. Consider creating a specific page or putting on the home
page some of the key hooks and reasons to attend. Who are your
target attendees and why do they need to be there? If your key
audience is likely to need permission from their boss to attend you
could even put together a business case for funding the ticket price.
Support/Frequently Asked Questions
Consider including a frequently asked questions section with any
important information and common questions. Don’t forget to
update this regularly with any questions you get asked via other
communication channels. If one person asks the question there
are probably several others also interested in the answer.

Live Chat
As highlighted by the research and in the trends section consider
adding a live chat option to the site to immediately respond to any
queries site visitors may have. If you can respond promptly and
they are satisfied with the answer they are more likely to convert to
a paid booking, rather than bouncing away from the site because
they couldn’t find the answer they were looking for. If this isn’t
possible ensure that your Contact Us page is up to date and gives
a few options for how people can reach out to you to get a fast
response.
Clear Call to Action
Ensure you include a clear call to action within the website, such
as "Book Now" or "Register Now" Make it clear the actions you
want people to take and how they do this. Consider using coloured
buttons which attract attention and encourage potential attendees
to click through.
Consider adding a lightbox type pop-in on the site to encourage
people to sign up to your mailing list with clear instructions e.g. "Be
the first to know! Sign up now."
Memorable Short URL
Ensure you use a memorable short URL for the event website.
The URL provided by your registration platform is often long,
for example including the provider sub domain, as well as your
specified event name. Consider buying the domain name for your
event and setting up the website. Most registration platforms will
enable you to embed the registration form directly so bookings
can take place within your website and attendees don’t have to be
directed to the registration page.
Inspire Urgency
Consider adding a countdown timer, counting down to the event, or
perhaps counting down until your early bird special rates end. This
can help to inspire a sense of urgency in the visitor to the website
to book tickets today.
Content
Give people a reason to visit the site and keep returning. Consider
writing a blog on the website with relevant, readable and shareable
content. This will also help improve search visibility and SEO for the
site.

Digital Marketing
‘Effective frequency’ refers to the number of times a person needs
to be exposed to an advertising message before action is taken.
There are various and conflicting theories and models as to what
this magic number may be, ranging from seeing a message three
to 20 times. Sending a single message will not be enough for
most people to take action and buy a ticket for your event. With
this in mind it may be worthwhile considering a digital marketing
campaign which will target those that have shown an interest in
the event (for example by visiting the website) and show them ads
for your event regularly when they visit other sites as a reminder to
book their place. Currently this is still largely underutilized for the
events industry and is a tool we should consider using more.
Attendee Listings
You may want to consider showing a list of those attending, if of
course they are happy for their name and organisation or social
media details to be shared. Seeing relevant peers and competitors
already booked onto the event can be a great incentive to register.
Cookie Policy
By law websites need to get consent from visitors to store or
retrieve any information on a computer, smartphone or tablet.
The legislation is designed to protect online privacy, by making
consumers aware of how information about them is collected and
used online, and give them a choice to allow it or not.

Your Event Website – Mistakes to Avoid

Your Event Website – Mistakes to Avoid
NO CONTACT DETAILS
NO CALL TO ACTION
INFORMATION OUT OF DATE
NOT INSPIRING TO BOOK
BRAND ISN’T COMMUNICATED
MESSY DESIGN – different colours, font sizes, text not aligned
MENU TABS ARE NOT CLEAR
NOT ENOUGH PICTURES
HARD TO FIND THINGS - text not laid
out in an appealing way
TOO MUCH TEXT – information is
overwhelming and difficult to read
BAD URL – not memorable

Your Event Registration Form – Good Practice

Design
Ensure the design of the registration page is consistent with the
website in terms of colours, font, style and branding. Think about
readability and accessibility.
A common mistake on registration forms is not offering the right
sized text box, which means that important data is cut off. This is
particularly serious if this is the email address field as it means
that you may not be able to contact those that have registered for
the event with additional information. Make sure you run a number
of test bookings with long email addresses, job titles, company
names and so forth.
Keep It Simple
Nothing is more off putting and likely to result in a high bounce
rate than a potential attendee finding a long registration form
with seemingly irrelevant questions and lots of required fields. It
is of course important to capture the data that you need, but think
about what information is vital in order to keep the form as concise
as possible. Every additional question asked could potentially lose
a booking being completed.
Mobile Friendly
Bookings by tablets and smartphones are common, gone are
the days when everyone booked via their PC. Ensure that your
registration site is responsive and appreciate that long forms will
be potentially more frustrating when being completed via a small
screen.
Social Media and Integration
Attendee social networking credentials are often overlooked.
Checking and following your attendees before the event enables
the better connection and intelligence that can be used during and
after the event. This data will also facilitate, when integrated with
mobile apps, a better networking experience among attendees. If
your registration site doesn’t allow social sign up then ask for a
Twitter handle and so forth on the registration form.
Some platforms allow sign up by connecting a social network.
Registration platforms that offer this functionality can save
time for the registrant and often pull richer data such as bios
and pictures. It can also encourage better social sharing from
the attendee and may even show mutual connections between
attendees.

Incomplete Bookings
Some platforms capture data from incomplete and abandoned
bookings, which enables the opportunity to follow up or remind
these people and potentially encourage them to sign up at a later
date. Ideally the platform will capture the data and have asked for
the email address as one of the first questions to enable follow up.
Some platforms automatically generate and email a link to the
potential attendee so they can pick up on their booking at a later
date or that automatically recalls the information entered when
they put their email address in.
Show Progress
It is good practice to let people see how far along the registration
process they have progressed. The easiest way to do this is to
have a single page registration form so it is transparent exactly
what information is required before submitting. Some platforms
favour breaking the form onto multiple pages though. If this is the
case it is good to show the number of pages and ideally how much
is left until the process is completed.
Cloning Delegate Details
Whether an attendee is booking 2 places or processing a large
group booking you want to make the process as pain free as
possible by allowing details to be copied and the relevant data
updated, rather than typing out repeated information several
times over.
How Did You Hear About The Event?
This is always a useful question to ask to find out which of your
marketing endeavours and channels have been particularly
effective in generating bookings.
Invoices/Receipts
Attending an event may potentially be reclaimed as a business
expense so an automatic receipt or invoice generated by the
system saves a document having to be created manually. You may
want to reassure attendees in the FAQ that they will automatically
receive an invoice (if this is the case).
Limited Tickets Remaining
When tickets are almost sold out it is a great idea to show the
remaining tickets left on sale. This will often inspire a sense of
urgency in those that have still to book. Combine scarcity with
smart email reminders that tickets are about to expire. Also
consider including those that abandoned the purchase without

completing their booking.
Important Information
Make sure that you ask for all the important information at the
time of booking, you don’t want to be going back to delegates to
check or ask for additional information. It shows poor planning
when planners don’t ask for important information such as dietary
and accessibility/disability information at the booking stage. As
event professionals we have a duty to provide for attendees and so
this information is needed to plan ahead.
Avoid Action Being Required at a Later Date
Try to confirm all programme information before registration
starts so that attendees can book onto break out sessions, dinners
and other fringe events within one transaction. If this can’t be
done before tickets go on sale you will need to accept that some
people will never book these additional items or log back into their
booking to update their preferences, however many reminders,
notifications and updates they are given so it can be a missed
opportunity.
Required Fields
Think carefully about which data is required and which data is
optional. For instance the name, email and telephone number
field should be required as you probably don’t want anyone to skip
this information, but the dietary, access and social media details
should be optional for people to complete if they wish/need to.
Terms and Conditions
Don’t forget to include terms and conditions for the event and
booking. This should clearly state your refund and cancellation
policy and how to substitute someone to attend in place of an
attendee. Ideally everyone booking a place should be asked to
confirm they agree to the terms and conditions of the booking.
Data Protection
As event planners you have a duty of care to attendees to protect
their data and adhere to legislation of the country you are based
in and running events in. This can vary from country to country.
In Europe this is governed by the seven principles of the DATA
PROTECTION DIRECTIVE, which clearly states that you should not
share contact details without having written permission from the
individual. The US has no comparable single data protection law
however some organisations voluntarily choose to comply with
INTERNATIONAL SAFE HARBOUR PRIVACY PRINCIPLES. Regardless

of legislation it is good practice to ask if details can be shared if
you want to publish details of who will be attending the event.
Test Rigorously
Virtually all registration platforms allow you to have a free trial and
to put through test bookings before your tickets go live on sale so
make the most of this and test and scrutinise the site from every
angle before publishing. Ensure that the form isn’t too long, time
how long it takes to complete. Ask colleagues and those unrelated
to the event to put through a test booking for you and feed back
any improvements which could be made.
Ticket Booker
It is often useful, particularly for B2B events to capture the name
and email address of the ticket booker if this differs from the
person attending. Often it may be a personal or virtual assistant
placing the booking and this makes it easier in case of any queries
and to cc. the important event information onto them.
Separate Fields
Keep the first name and surname field separate, don’t have one
field asking for full name. The reason for this is that if you are
looking to work with the data in the future you may wish to create a
personalised mailing and so you will need the first name field to be
separate from the surname.
Automatic Confirmation
Ensure you set up the automatic email confirmation and reiterate
all the important information about the event - date, times, venue
name, full address, directions, if they need to bring their ticket with
them to the event (and how to access it), who to contact in case of
any queries, if/when further information will be issued, etc.
Always ensure you update and change the default email message
as attendees like to be reassured that their booking has been
received and reminded of the key information for their records.
Also triple check it for accuracy, particularly if you have cloned the
event.
Consider also setting the confirmation screen message to say that
an email confirmation is on its way and who to contact if it isn’t
received within the next few minutes. If someone has misspelt
their email address the planner is not always immediately aware
of delivery issues so requesting that contact is made if the email
doesn’t come through is often the most efficient way to update a
typo in the email address that may otherwise slip through.

Waiting List
If your event is a sell out don’t miss the opportunity to capture
details from other interested parties by enabling a waiting list.
People do often need to cancel bookings so it is always good to be
able to fill any spare places or any extra capacity you find. Even
if places don’t become available it is useful to capture data from
people that you should notify about the event in the future.
Refunds, Cancellations and Substitutions
Consider how you wish common scenarios such as refund
requests, cancellations and substitutions to be handled. Do you
want the participant to be able to make these changes themselves
via the system? Or do you prefer to handle and administer these
requests?
Ensure that the registration platform notifies you of any changes
the delegate makes to their booking - any cancellations, updates
to information, etc. This is particularly important if you are one of
the event planners highlighted in the survey that still exports data
from the registration system and works in spreadsheets, unless of
course you do a new export every time.
Keep Bookings Open as Long as Possible
Only you can decide a reasonable cut off for event bookings but try
to keep them open as long as possible, particularly if the event is
not a sell out. Sometimes people’s plans can change or they may
only hear about the event very late in the day so if you can accept
bookings until as late as possible this is probably more effective
and efficient collecting the data online rather than registering
someone on site.
Instructions For On Site Registrations
After bookings close ensure there are clear instructions to anyone
that may still visit the site. For example who can people call if they
have questions (ideally a mobile number)? Can people turn up
and register on site? If so, what time should they arrive and where
should they go?
Final Reminder Email
Don’t forget to send a final reminder email to everyone registered
at an appropriate time shortly before the event e.g. 24-48 hours
before. This can be automated through the platform and can
drastically reduce the number of no-shows on event day.

Your Event Registration Form – Mistakes to Avoid

NO GROUP BOOKING
ORDER OF INFORMATION REQUESTED ISN’T LOGICAL
ALL FIELDS ARE REQUIRED so can’t
be skipped even if not relevant
ALL TEXT BOXES
no drop down menus, radio buttons,
and so forth are used to make the
process quicker
BOXES NOT BIG ENOUGH for text - information
such as job title partially cut off
DIFFICULT TO READ- small size/boxes
FIRST NAME AND SURNAME COMBINED
in one box which isn’t ideal if mail
merging personalized information
NO QUESTIONS ABOUT
IMPORTANT INFORMATION
such as workshops,
dietary, access, etc
BAD FONT,
difficult to read
FORM DESIGN NOT INSPIRING
NO CONTRAST IN COLOUR
ASKING FOR LOTS OF
UNNECESSARY
INFORMATION which
increases how long it
takes to complete the
form
COUNTDOWN TIMER ONLY giving a
short time period until check out
PROGRESS IS UNCLEAR.
How many pages are there to
complete? How long will it take?
Your Event Registration Form – Mistakes to Avoid

On-site Event Registration Checklist
Whatever the size, scale and budget of your event there is some best
practice for onsite registration which can help to increase efficiency and
minimise queues and frustrations. The registration desks are often the
first face-to-face contact you have with your attendees and you want to
make a good impression right from that first moment to set the right
tone and welcome for the rest of the day. Whether you are planning to use
traditional low-tech registration methods or are able to use the power of
technology, here are some things to consider when planning the on-site
registration for your event.
POSITIONING, SPACE AND REQUIREMENTS
What space is available for registration?
Is the registration area easy for delegates to find?
What signage is available?
What signage do you need to create?
Where is the registration area in relation to the
car park, public transportation and the rest of
the venue?
Which entrances will people arrive from?
What infrastructure is required to operate
successfully, such as access to power sockets,
wired or wireless internet access?
What furniture is available? Are there specific
registration desks or booths you can use?
Are you using tables? How many do you need?
What sizes? Do you need table cloths?
If you need to bring in your own registration
booths how will you build or hire them? What
will the costs be?
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FLOW
What is the registration and welcome process
attendees will need to go through?
What is the key information to be given on
arrival?
What do you estimate is the average interaction
time?
What are the variables that would make it
quicker or slower?
Think about occupying people’s attention
if they do have to wait a few minutes to get
through the registration process. Can you
show a social media wall in this space or have
some point of interest to excite them about the
event ahead and make any slight delay more
acceptable?
How can you try to encourage people to arrive
early to beat the traffic and to stagger arrival
times?
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STAFF
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How many staff do you need to cover the
registration desks and the roles you need?
How many staff can assist on registration,
particularly during the busy registration period?
Can you allocate staff from other areas of the
event?
Do you have plenty of volunteers?
Do you need to hire additional event staff to
ensure a smooth registration?
Is everyone well briefed on the registration
process and queries that may arise?
Does everyone know how to use the technology
and how to deal with things that could go
wrong e.g. print cartridge needing replacing,
badge spelling needing to be corrected?
SMALL/LOW TECH EVENTS
If you are laying out badges alphabetically will
you have enough space to find all the names
quickly?
Will you have a simple badge or lanyard colour
coding system to identify key groups of people at
a glance, for example VIPs, speakers, exhibitors,
press, staff, etc?
How can you keep the process as simple as
possible?
Other than the badge is all other information
given out at the registration desk generic?
How can you minimize the amount of
information given at this point and keep it to
the essentials so you don’t overwhelm those
arriving?
Where will staff be located to give further
instructions and support to attendees?
Will you have plenty of staff working behind the
desks and also staff directing from the entrance
and in the area in front of the registration
desks?
SECURITY
Is there a security requirement for your event?
How many security staff will be available?
How will situations be dealt with?
Is there a private space available?
After the registration desks/check-in area
will further checks be made before allowing
access to the event spaces?
Is there a requirement for bag checks or
security scanning?
Are these checks required for everyone or are
random checks sufficient (and if so what is
the ratio/guidance for this)?
What will be the time implication in terms of
the average check-in time?
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TOTAL REGISTRATIONS
What are the total anticipated numbers?
Is registration possible on site or only in advance?
What is the procedure for unregistered
delegates? What information (and payment?)
do you need to take from them?
Have you sensed whether many people are
planning to arrive and register on site?
REGISTRATION STATIONS
How many registration stations are you looking
to have?
How should this area be set up?
Do you need extra separate queues for VIPs,
speakers, exhibitors and for those that haven’t
pre-booked?
Is the audience tech savvy? Would they use self-
service kiosks?

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LARGE OR TECH ENABLED EVENTS
Does your online registration provider offer on-
site capabilities for registration, provided either
as self-service modules or as a fully-staffed
service?
How can technology help you achieve maximum
efficiency?
How many mobile terminals can be made
available, for example check-in by mobile or
tablet devices?
Is WiFi required?
What happens if the WiFi fails?
Are devices fully charged?
Is the app loaded and ready?
What is the battery life?
Are back up devices available?
Is any password required?
In terms of barcode scanners – are these wired
or wireless?
In terms of check-in via beacons, where are the
beacons placed and what is the range?
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PAST EVENT DATA
Has the event run previously? If so, how many
advance online bookings were taken?
How many arrived unregistered?
How many paid by card?
How many paid by cash?
How many staff, manned stations and self-
service kiosks did you have previously?
How well did it work?
How many people were checked in per hour?
How many checked in during the last 10
minutes before the event?
Were there any queues?

Data Input
Some registration systems enable a business card or
ID card to be scanned and programmed to take the
relevant information fields and use this to create a
badge, with any missing data inputted in manually.
Payments on Site
If people are able to register on site and it is a
paying event you will need the ability to handle
cash and card payments effectively. Wired and
wireless card terminals are available, including
contactless payments.
Real Time Data
Using a check-in system means that you should be
able to access real time data about the amount of
people on site, which is helpful to know before opening
the event. You can also easily search and find out if for
example a speaker has arrived on site yet.
Self-Service Kiosks
You may wish to provide a number of self-service
kiosks where guests can scan their own tickets,
alongside the manned registration desks.
Notifications When Special Guests Arrive
Some systems can be set up to send a notification
via text or email when specific people arrive. This is
helpful in terms of being there to greet and welcome
your most distinguished guests.
Exact Arrival Times
Using eventtech enables you to record the exact
arrival times of guests which could be helpful to know.
Check-In To Other Areas of The Event
Usingtechnologytostreamlinetheregistrationprocess
oftenallowsittobeusedinotherareasoftheeventtoo.
Forexamplebarcodesprintedonbadgescanbeusedto
checkpeopleintobreakoutsessionstoo.
Lead Retrieval
Likewise if barcodes are printed on the badges
exhibitors can also potentially use an integrated
lead retrieval system so the benefits are much
wider than simply registration.
On-Site Event Technology
Here is some of the event technology which
could help to ensure a fast and efficient
registration and check-in process.
Mobile Box Office
Some providers offer on-site registration
solutions to register attendees and sell tickets
on the spot at the live event. This usually
happens using a combination of a mobile
application and a QR, or barcode, or it may
involve on-site registration kiosks.
Barcode/QR Scanning
Many registration platforms provide an
automatic e-ticket which generally includes a
2D or 3D barcode. When scanned, generally by
an app on a smartphone or tablet, or via special
barcode scanners, this will automatically trigger
the printing of the delegate’s badge. This can
take a matter of seconds and so is generally
quicker than searching for a badge laid out in
alphabetical order. It also reduces waste by only
printing badges for those that make it to the
event and ensures that there are not masses of
badges to reveal the number of people that have
failed to turn up.
Finally, if a delegate badge is misspelt using a
system for printing badges on site means that
the data can be updated and reprinted. Likewise
if someone turns up unregistered they can still
have a printed badge created for them, rather
than having a hand written badge.
NFC, RFID and Beacons
NFC, RFID and Beacons can be used as part of
the registration process. As part of the event app
an attendee could receive an automatic check-
in welcome when they reach the registration
desk, enabling them to check-in via the app and
completely bypass any queues.

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Event Registration Provider Checklist
Here is a handy checklist for some of the questions you may want
to ask a potential registration provider to assess their suitability
and before entering into any contract.
GENERAL QUESTIONS
What is the pricing structure? Are there set-up
fees, event fees, card processing fees and any
other fees?
How long on average does it take for funds to be
paid out?
Is it mobile responsive?
Can the registration embed into your event
website?
DESIGN
Does it have multi-language capability?
Can you create customizable buttons and
widgets?
Is a white label version of the product available?
Is social log-in offered?
Can you clone events?
Is multi-session registration available e.g.
additional sessions, fringe events, dinners?
Can merchandise be sold via the registration
platform?
MARKETING AND PROMOTION
Is it possible to create an affiliate scheme?
Are there options to encourage social referral?
Can discount codes be set up on the system?
Can different rates and offers be scheduled?
Does the platform support email marketing and
invitations?
Are custom email templates possible?
Can emails be personalized with merge fields?
Is there capability for smart communications?
Can donations be accepted?
Is there a crowdfunding option?
Are there options for re-marketing?
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FINANCIAL MANAGEMENT
Are refunds and cancellations possible via the
system?
Are refunds actioned by the attendee and/or by
the organizer?
Are invoices/receipts automatically generated?
Are part payments or payments by instalments
possible?
Is the platform free for free events?
Can you integrate your own preferred payment
gateway?
Are international currencies and payments
accepted?
Can you customize the design and content of the
invoice/receipt?
Can you specify the tax rate and is this shown
clearly?
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ON SITE CHECK-IN
Are printable tickets automatically generated?
Do the tickets integrate a barcode or QR code for
fast check-in on site?
Are e-tickets available via the app?
Is RFID or NFC capability offered??
Are any tools available for on-site registration
and check-in?
Is a self-service kiosk option available?
Can badges be created and printed directly from
the system?
Does the system offer beacon integration?
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SUPPORT
Is live chat integration offered?
How and what support is available?
What is the average and maximum response
time?
Is support guaranteed 24/7?
Where are the providers offices located? What
timezone do they work on?
Is support available on site?
MANAGEMENT AND REPORTING
Can reminders be scheduled for sending?
Is it possible to upload files via the registration
form (e.g. proof of ID)
Can travel and accommodation be booked via the
system?
Is a venue searching tool offered?
Can waiting lists be enabled?
Can smart links be set up to share with clients
and team members without wider authorization?
Can polls and surveys be issued via the platform?
Is there an integrated mobile app?
Does it integrate with smart watches?
Can 1-to-1 appointments be scheduled?
Can abstracts be submitted via the portal?
Is it possible to evaluate abstracts via the portal?
Can Visa invitation letters be generated via the
system for delegates?

Provider Overview
In compiling this report we directly invited registration and
ticketing providers to take part as well as putting a public call
out via social media and on EventMB.
Registration and ticketing providers were asked to complete
a detailed survey about their product, features, pricing and
location. We approached over 300 startups and established
companies operating in this field. Only those that offer pre-
event, online registration and ticketing services as their core
product were eligible. We disqualified those that could not
answer our questions satisfactorily, that did not meet our
criteria or that couldn’t be verified. We have included 100
qualified responses in total.
We excluded from the report:
ÝÝ ticket brokers and consumer ticket selling platforms
ÝÝ on-site registration and ticketing solutions (unless part of
a core online registration platform)
ÝÝ providers offering no capability or integration of online
payment processing
Although most registration platforms provide services for
all types of events we asked them to specify their primary
market or focus to help event planners identify which tools
best fit their objectives. We asked providers to identify which
features are offered by their product. Additional interesting
and complementary features may also be available from each
provider but fell outside the scope of this report.
Suppliers had to specify the average length of time event
planners will wait to see their ticket funds and the basic/
minimum pricing model used. Many companies offer a range
of plans and pricing that we invite you to review by clicking on

the provider website. We then asked what they should expect
to pay on free tickets, a $100 dollar ticket and an $1,000 dollar
ticket and if custom pricing is offered, specifying set up fee,
event fee, monthly subscription fee, payment processing and
any other fees as applicable (the cost to sell a ticket including
all credit card processing fees). Organisations could chose to
Not Disclose (N/D) pricing information if they wished.
There are 4 supplier tables for your reference:
The OVERVIEW TABLE giving some important initial
information about the registration and ticketing suppliers
featured.
The FEATURE TABLES with the comparison of all platforms
surveyed.
The PRICING TABLE with a comparison of all those companies
who disclosed pricing.
The GEOLOCATION TABLES with offices of all the companies
surveyed worldwide.
If you need more information about the research please use the
contact section at the end of the report.

Glossary
The glossary is listed in order of the features listed within the
feature tables.
MULTI-LANGUAGE
If an international audience will be attending your event than
a platform that has multiple languages or translation options
available will be important.
CUSTOMIZABLE BUTTONS AND WIDGETS
Create and add buttons (e.g. Click Here to Register) or widgets (a
snippet of the ticket form) onto any webpage.
WHITE LABEL
A white label product can be fully branded by your company,
without any reference to the supplier that created the platform.
SOCIAL LOG-IN
The option to log-in via one of your social networks to save re-
entering data.
CLONE EVENTS
The ability to copy a similar event and update the details as
required to save time, rather than setting up an event from scratch.
MULTI-SESSION REGISTRATION
Attendees can sign up for additional sessions and fringe events
they wish to register for when they register online.
MERCHANDISING
Sell event merchandising alongside the online registration for the
event as an extra revenue stream.
COMPARE EVENTS
The ability to analyse data between event projects to comparison
and benchmarking.
AFFILIATE SCHEME
The functionality for affiliate links to be set up and shared to track
where traffic and bookings are being generated from and to reward
those that help you to promote and sell tickets for your event.
SOCIAL REFERRAL
Attendees and social media followers can turn into promoters to
help market your event, sometimes in return for an incentive, such
as a refund on their ticket price.
DISCOUNT CODES
Set up and offer discounted rates on event tickets, for example 10%
off or $50 off the ticket fee. These may be set up for a limited period or
as a special offer code which speakers and exhibitors can share with
their networks.
MARKETING AND
PROMOTION
DESIGN

RATE SCHEDULING
The ability to schedule in different rates and the timescales they
are available, for example Early Bird rates.
EMAIL MARKETING/INVITATIONS
Issue marketing emails or invitations via the registration tool.
CUSTOM EMAIL TEMPLATES
Create an email template to match your event and branding.
CUSTOMIZABLE EMAILS WITH MERGE FIELDS
Personalise emails with merge fields such as first name and event
booking details.
SMART COMMUNICATIONS
Emails are sent only to those that it is relevant to - for example if
someone has already registered for the event or responded to say
they cannot make it they will not receive reminder emails.
CROWDFUNDING
A few registration systems focus on crowdfunding for events.
People can register, but this is on the understanding that it will not
happen unless the financial target to run the event is reached.
REGISTRATION VIA SOCIAL MEDIA
Register for an event using a social media profile.
BRANDED MARKETING FOR SPONSORS AND EXHIBITORS
The ability to offer special invitations jointly branded with the
event and sponsor or exhibitor logo so that partners can encourage
bookings from their clients and networks.
INTEGRATION WITH CRM
The opportunity to link with your CRM (Customer Relationship
Management) system.
AUTOMATIC/SCHEDULED REMINDERS TO ATTENDEES
The registration platform can send a message to remind attendees
to attend and include important final information. This may be
scheduled automatically on some platforms or can be set up and
scheduled in advance.
FILE UPLOAD
The option for files to be uploaded as part of the registration process.
This may be a picture, logo, reference document, copy of ID, etc.
TRAVEL AND ACCOMMODATION BOOKING
Some platforms integrate directly with your hotel room blocks for
real time availability and booking and offer travel arrangement
booking options for those who registered to attend the event.
VENUE SEARCH
Some providers offer the ability to search for venues through their
registration platform.
VENUE RFP
Some providers offer the ability to send out RFPs and monitor
responses directly through their registration platform.
MANAGEMENT AND
REPORTING

WAITING LIST
The ability to open waiting lists for guests to register their interest
in attending an event/purchasing a ticket for an event or activity
that is currently sold-out.
SMART LINKS
Smart links can be shared with colleagues, clients and event partners
to see real time data about the event without giving them log-in
details or full access to the system. For example you may want them to
be able to see the number of confirmed bookings at their convenience,
without the event planner needing to give them updates every time.
CUSTOMIZED REPORTS
The ability to create and save templates for the customized reports
you need.
SURVEY OR POLL
Set up, manage and send out surveys or polls via the registration
platform.
INTEGRATED MOBILE APP
A mobile application which integrates with the registration system.
SMART WATCH INTEGRATION
Some registration platforms can integrate with smart watches to
show reminders and other simple information.
1-TO-1 APPOINTMENT SCHEDULING
The functionality to book face-to-face appointments through the
registration platform. Particularly useful for conferences and
tradeshows.
HOSTED BUYER MANAGEMENT
The capability to manage hosted buyer programmes and
appointments.
ABSTRACT SUBMISSION
Abstracts can be submitted via the registration portal.
ABSTRACT EVALUATION
The functionality to share and evaluate abstracts via the platform.
ORGANIZER TOOLS
Tools for event planners such as budget management and task list.
STRATEGIC MEETINGS MANAGEMENT
Strategic Meetings Management (SMM) is about managing
your meetings more efficiently to minimize costs and maximize
outcomes.
MOBILE APP FOR ORGANIZERS
A dedicated app which can be used by event planners, rather than
an attendee mobile app.
EXHIBITION SALES
The ability to sell exhibition space via the platform.
EXHIBITION MANAGEMENT
The ability to manage exhibitors via the platform. For example
exhibitors can allocate and book passes and tickets for staff and guests

SUPPLIER RECOMMENDATIONS
Event planners can see recommendations or ratings for supplier.
SUPPLIER MANAGEMENT
The functionality to manage and inform suppliers via the
registration platform.
FREE FOR FREE EVENTS
Some platforms make no charges for free events.
INVOICING/RECEIPTS
Many attendees will require a receipt or invoice, particularly for
B2B events. Some registration systems produce these documents
automatically.
REFUNDS AND CANCELLATIONS
Refunds of tickets and cancellation of places handled via the
registration site.
PART PAYMENT/PAY BY INSTALMENTS
Some providers allow you to choose if you wish to offer payments
in instalments or an initial deposit payment, rather than paying for
the total ticket price at once.
DISCOUNT CODES
Set discount codes to create discounted ticket options.
OWN GATEWAY INTEGRATION
The option to use your own preferred payment gateway, rather than
one proposed by the registration platform.
INTERNATIONAL CURRENCIES
International currencies accepted for payments, important for
events with an international audience.
CUSTOMIZABLE DESIGN FOR INVOICE/RECEIPT
The ability to change the invoice or receipt design generated by the
platform at the time of online booking.
SET TAX/VAT RATE
The ability to set the applicable tax or VAT rate.
INTELLIGENT TAX/VAT RATE
Intelligent tax/VAT rate applied according to the country the
attendee is booking from.
DONATIONS
Donations accepted via the registration platform.
SUPPORT BY PHONE
Support offered by phone.
SUPPORT BY EMAIL
Support offered by email.
FINANCIAL
SUPPORT & CHECK-IN

SUPPORT VIA LIVE CHAT
Support can be integrated via live chat.
24/7 SUPPORT
Availability of customer service and support is guaranteed 24/7.
SUPPORT ON SITE
Support is available on site.
PRINTABLE TICKETS
Attendees receive tickets ahead of the event which they can print
out and bring to the event check-in desks.
BARCODE/QR CODE INTEGRATION
Many registration platforms provide an automatic e-ticket which
generally includes a 2D or 3D barcode. When scanned, generally by
an app on a smartphone or tablet, or via special barcode scanners
this can automatically check-in the guest and sometimes this can
trigger the printing of the delegates badge.
NFC
Near Field Communication (NFC) is a form of wireless communication.
NFC works on a very short range, of about 4 to 20 cm.
RFID
Radio Frequency Identification (RFID) is a form of wireless
communication, similar to NFC. A RFID tag inserted into a name-
badge or wristband can be used by attendees to collect key
information. In ideal conditions the RFID range is up to five metres,
but it may be less than one metre if conditions are not perfect.
However ultra high frequency RFID tags can reach up to 500 metres.
ONSITE REGISTRATION SERVICES (CHECK-IN)
Check-in and registration of attendees on site at the event.
SELF-SERVICE CHECK-IN
Guests can use a self-service kiosk to check themselves in, rather
than going to a traditional manned desk.
BADGE DESIGN
The ability to create a customized badge design and print directly
from the list of guests who registered for the event.
BEACON INTEGRATION
Beacons can be used to speed up the registration check-in process.
For example the transmitters can be at the entrance(s) to the venue
and can send a QR code encouraging the attendee to check-in.
CASHLESS PAYMENTS
Transactions on site can be charged to the attendees’ account.
EVENT WRISTBANDS
Smart wristbands are offered for attendees to make cashless
payments.
SMART BADGES
Smart badges are available for intelligent event networking.
Badges will signal if a person that matches your criteria is nearby.

OVERVIEW TABLE
COMPARE 100 PROVIDERS
IN A SNAP
___________
ACCESS AN ONLINE VERSION OF THE COMPARISON TABLES
VIA OUR PORTAL
CLICK HERE

PRICING STRUCTURE CUSTOM PRICING
EVENT
REGISTRATION FUNDS
MOSTLY SUITABLE FOR
FREE
MONTHLYFEE
ANNUALFEE
CREDITS
FEEPERREGISTRATION
(includingfreeplaces)
FEEPERREGISTRATION
(notincludingfreeplaces)
CARDPROCESSINGFEE
NO
YES-FORCUSTOMEVENTS
YES-FORSPECIFICEVENTPLANNERS
123Signup Associations Within 24 hours
a la Reg Associations Within 24 hours
aanmelder.nl & eventilo.com Academic events Within days
Attend by Event Farm SMEs Within 24 hours
Axaco AIR Independent/freelance event planners Within 24 hours
Azavista Corporate clients Within weeks
Bizzabo Event Success Platform SMEs Within days
BlueSkyz Associations Within 24 hours
Bookitbee full service ticketing Profit making events Within days
BusyConf Academic events Within days
Carrot Enterprise solutions Within days
CMR Registration Platform Associations Within 24 hours
Crystal Event Management System Enterprise solutions Within 24 hours
Cvent Corporate clients Within 24 hours
Dataflow Events Corporate clients Within days
Delegia Corporate clients Within 24 hours
Digitevent Corporate clients Within 24 hours
ePly Online Event Registration Associations Within 24 hours
EReg(tm) Associations Within 24 hours
eRegNow.com Enterprise solutions Within 24 hours
ERSVP Corporate clients Within 24 hours
etouches registration Corporate clients Within 24 hours
Evenium Net Corporate clients Within days
Event Catalyst Profit making events Within 24 hours
Event Connections Corporate clients Within 24 hours
Event Espresso Independent/freelance event planners Within 24 hours
Event Farm Enterprise solutions Within 24 hours
Event Manager Registration Independent/freelance event planners Within 24 hours
Event Smart Corporate clients Within 24 hours
Event123 Corporate clients Within 24 hours
Eventbee SMEs Within 24 hours
Eventbrite Profit making events After the event
eventcore Corporate clients Within weeks
EventERP Enterprise solutions Within 24 hours
Eventgrid Enterprise solutions Within 24 hours
Eventick Independent/freelance event planners After the event
Eventival SMEs Within 24 hours
Eventleaf Corporate clients Within months
Eventlogic Independent/freelance event planners Within days
FEATURE AVAILABLE
FEATURE NOT AVAILABLE
overview 1/3

EventMobi Registration Corporate clients Within days
EventNook Corporate clients Within 24 hours
EventRebels Associations Within days
eventree Independent/freelance event planners Within days
EventsAIR Independent/freelance event planners Within 24 hours
Eventsforce Event Management Associations Within 24 hours
Eventtia Associations Within days
Expo Logic Associations Within 24 hours
ExpoPlatform Profit making events Within 24 hours
ExpoTrac Registration Services Associations Within 24 hours
GEVME Enterprise solutions After the event
gjests Independent/freelance event planners Within days
Grenadine Event Planner Profit making events Within 24 hours
GuestFirst/TicketTracker Corporate clients Within 24 hours
Halito! Corporate clients After the event
I~plan registration software Corporate clients Within 24 hours
Info Salons Registration Services Profit making events Within 24 hours
Intheorious Event Technology
Solutions
Associations Within 24 hours
IVSN Group LLC Associations Within days
Lenos Studio Enterprise solutions Within 24 hours
Lyyti Enterprise solutions Within weeks
MeetingHand Online Event Manage-
ment Software
Academic events Within 24 hours
MeetMax Associations Within 24 hours
Message Blocks Associations Within 24 hours
Metooo.io Independent/freelance event planners Within 24 hours
miovent Profit making events Within days
Mitingu Corporate clients Within days
Momice Corporate clients After the event
myConferenceSuite Associations Within days
Nutickets Enterprise solutions Within 24 hours
Online-Reg.com Associations Within days
Oveit SMEs Within 24 hours
Participantlogic Associations Within days
Peatix Independent/freelance event planners Within days
Picatic SMEs Within days
registraid.com Profit making events Within 24 hours
Registration By Poken Profit making events Within 24 hours
Registration Checkin Live Corporate clients Within 24 hours
RegOnline by Lanyon Profit making events Within weeks
EVENT
REGISTRATION FUNDS
MOSTLY SUITABLE FOR
FREE
MONTHLYFEE
ANNUALFEE
CREDITS
FEEPERREGISTRATION
FEEPERREGISTRATION
CARDPROCESSINGFEE
NO
YES-FORCUSTOMEVENTS
FEATURE AVAILABLE
overview 2/3

Regpack Associations Within days
rsvpBOOK.com Corporate clients Within days
SecreTool Independent/freelance event planners After the event
Showcare Event Solutions Associations Within 24 hours
SimpleTix Academic events Within 24 hours
Streampoint Event Management
Software
Profit making events Within 24 hours
Swoogo SMEs Within 24 hours
SymphonyEM Corporate clients Within 24 hours
ThunderTix Profit making events Within 24 hours
Ticket Tailor Independent/freelance event planners Within 24 hours
Ticketbud Profit making events Within 24 hours
Ticketebo Profit making events Within days
ticketscript Independent/freelance event planners Within days
Tito Independent/freelance event planners Within weeks
TRS - The Registration System Enterprise solutions Within 24 hours
Universe Profit making events Within 24 hours
Vendini SMEs Within 24 hours
Weemss Profit making events Within 24 hours
XING TicketingManager Profit making events After the event
Xorbia Tickets Profit making events Within days
Zeguestlist.com Corporate clients Within 24 hours
zkipster Event Management
Software
Corporate clients After the event
EVENT
REGISTRATION FUNDS
MOSTLY SUITABLE FOR
FREE
MONTHLYFEE
ANNUALFEE
CREDITS
FEEPERREGISTRATION
FEEPERREGISTRATION
CARDPROCESSINGFEE
NO
YES-FORCUSTOMEVENTS
FEATURE AVAILABLE
overview 3/3

FEATURE TABLES

MULTI-LANGUAGE
CUSTOMIZABLEBUTTONS
ANDWIDGETS
WHITELABEL
SOCIALLOG-IN
CLONEEVENTS
ADVANCEDMULTI-SESSION
REGISTRATION
MERCHANDISING
COMPAREEVENTS
123Signup
a la Reg
aanmelder.nl & eventilo.com
Attend by Event Farm
Axaco AIR
Azavista
Bizzabo Event Success Platform
BlueSkyz
Bookitbee full service ticketing
BusyConf
Carrot
CMR Registration Platform
Crystal Event Management System
Cvent
Dataflow Events
Delegia
Digitevent
ePly Online Event Registration
EReg(tm)
eRegNow.com
ERSVP
etouches registration
Evenium Net
Event Catalyst
Event Connections
Event Espresso
Event Farm
Event Manager Registration
Event Smart
Event123
Eventbee
Eventbrite
eventcore
EventERP
Eventgrid
Eventick
Eventival
Eventleaf
Eventlogic
EventMobi Registration
EventNook
FEATURE AVAILABLE
design 1/3

EventRebels
eventree
EventsAIR
Eventsforce Event Management
Eventtia
Expo Logic
ExpoPlatform
ExpoTrac Registration Services
GEVME
gjests
Grenadine Event Planner
GuestFirst/TicketTracker
Halito!
I~plan registration software
Info Salons Registration Services
Intheorious Event Technology Solutions
IVSN Group LLC
Lenos Studio
Lyyti
MeetingHand Online Event Management
Software
MeetMax
Message Blocks
Metooo.io
miovent
Mitingu
Momice
myConferenceSuite
Nutickets
Online-Reg.com
Oveit
Participantlogic
Peatix
Picatic
registraid.com
Registration By Poken
Registration Checkin Live
RegOnline by Lanyon
Regpack
rsvpBOOK.com
SecreTool
Showcare Event Solutions
MULTI-LANGUAGE
CUSTOMIZABLEBUTTONS
ANDWIDGETS
WHITELABEL
SOCIALLOG-IN
CLONEEVENTS
REGISTRATION
MERCHANDISING
COMPAREEVENTS
FEATURE AVAILABLE
design 2/3

SimpleTix
Software
Swoogo
SymphonyEM
ThunderTix
Ticket Tailor
Ticketbud
Ticketebo
ticketscript
Tito
TRS - The Registration System
Universe
Vendini
Weemss
XING TicketingManager
Xorbia Tickets
Zeguestlist.com
zkipster Event Management Software
MULTI-LANGUAGE
CUSTOMIZABLEBUTTONS
ANDWIDGETS
WHITELABEL
SOCIALLOG-IN
CLONEEVENTS
REGISTRATION
MERCHANDISING
COMPAREEVENTS
FEATURE AVAILABLE
design 3/3

AFFILIATESCHEME
SOCIALREFERRAL
DISCOUNTCODES
RATESCHEDULING
EMAILMARKETING/INVITATIONS
CUSTOMEMAILTEMPLATES
CUSTOMIZABLEEMAILS
WITHMERGEFIELDS
SMARTCOMMUNICATIONS
CROWDFUNDING
REGISTRATIONVIASOCIALMEDIA
BRANDEDMARKETING
INTEGRATIONWITHCRM
123Signup
a la Reg
Axaco AIR
Azavista
BlueSkyz
BusyConf
Carrot
Cvent
Dataflow Events
Delegia
Digitevent
EReg(tm)
eRegNow.com
ERSVP
Evenium Net
Event Catalyst
Event Connections
Event Espresso
Event Farm
Event Smart
Event123
Eventbee
Eventbrite
eventcore
EventERP
Eventgrid
Eventick
Eventival
Eventleaf
Eventlogic
EventNook
FEATURE AVAILABLE
marketing 1/3

EventRebels
eventree
EventsAIR
Eventtia
Expo Logic
ExpoPlatform
GEVME
gjests
Halito!
Intheorious Event Technology Solu-
tions
IVSN Group LLC
Lenos Studio
Lyyti
ment Software
MeetMax
Message Blocks
Metooo.io
miovent
Mitingu
Momice
myConferenceSuite
Nutickets
Online-Reg.com
Oveit
Participantlogic
Peatix
Picatic
registraid.com
RegOnline by Lanyon
Regpack
rsvpBOOK.com
SecreTool
AFFILIATESCHEME
SOCIALREFERRAL
DISCOUNTCODES
RATESCHEDULING
CUSTOMIZABLEEMAILS
WITHMERGEFIELDS
SMARTCOMMUNICATIONS
CROWDFUNDING
BRANDEDMARKETING
INTEGRATIONWITHCRM
FEATURE AVAILABLE
marketing 2/3

SimpleTix
Software
Swoogo
SymphonyEM
ThunderTix
Ticket Tailor
Ticketbud
Ticketebo
ticketscript
Tito
Universe
Vendini
Weemss
Xorbia Tickets
Zeguestlist.com
AFFILIATESCHEME
SOCIALREFERRAL
DISCOUNTCODES
RATESCHEDULING
CUSTOMIZABLEEMAILS
WITHMERGEFIELDS
SMARTCOMMUNICATIONS
CROWDFUNDING
BRANDEDMARKETING
INTEGRATIONWITHCRM
FEATURE AVAILABLE
marketing 2/3

LEDREMINDERSTOATTENDEES
FILEUPLOAD
TRAVELANDACCOMMODATIONBOOKING
VENUESEARCH
VENUERFP
WAITINGLIST
SMARTLINKSFORSHARINGWITHCLIENTS/PARTNERS
CUSTOMIZEDREPORTS
SURVEYORPOLLFEATURE
INTEGRATEDMOBILEAPPFORATTENDEES
SMARTWATCHINTEGRATION
1TO1APPOINTMENTSCHEDULING
HOSTEDBUYERMANAGEMENT
ABSTRACTSUBMISSION
ABSTRACTEVALUATION
ORGANIZERTOOLSSUCHASEVENTBUDGET&TASKLIST
STRATEGICMEETINGSMANAGEMENT
MOBILEAPPFORORGANIZERS
EXHIBITIONSALES
EXHIBITIONMANAGEMENT
SUPPLIERRECOMMENDATIONS
SUPPLIERMANAGEMENT
123Signup
a la Reg
Axaco AIR
Azavista
BlueSkyz
BusyConf
Carrot
Cvent
Dataflow Events
Delegia
Digitevent
EReg(tm)
eRegNow.com
ERSVP
Evenium Net
Event Catalyst
Event Connections
Event Espresso
Event Farm
Event Smart
Event123
Eventbee
Eventbrite
eventcore
EventERP
Eventgrid
Eventick
Eventival
Eventleaf
FEATURE AVAILABLE
management 1/3

Eventlogic
EventNook
EventRebels
eventree
EventsAIR
Eventtia
Expo Logic
ExpoPlatform
GEVME
gjests
Halito!
Solutions
IVSN Group LLC
Lenos Studio
Lyyti
MeetingHand Online Event Man-
agement Software
MeetMax
Message Blocks
Metooo.io
miovent
Mitingu
Momice
myConferenceSuite
Nutickets
Online-Reg.com
Oveit
Participantlogic
Peatix
Picatic
registraid.com
FILEUPLOAD
VENUESEARCH
VENUERFP
WAITINGLIST
CUSTOMIZEDREPORTS
SURVEYORPOLLFEATURE
ABSTRACTSUBMISSION
ABSTRACTEVALUATION
EXHIBITIONSALES
SUPPLIERMANAGEMENT
FEATURE AVAILABLE
management 2/3

RegOnline by Lanyon
Regpack
rsvpBOOK.com
SecreTool
SimpleTix
Software
Swoogo
SymphonyEM
ThunderTix
Ticket Tailor
Ticketbud
Ticketebo
ticketscript
Tito
Universe
Vendini
Weemss
Xorbia Tickets
Zeguestlist.com
zzkipster Event Management
Software
FILEUPLOAD
VENUESEARCH
VENUERFP
WAITINGLIST
CUSTOMIZEDREPORTS
SURVEYORPOLLFEATURE
ABSTRACTSUBMISSION
ABSTRACTEVALUATION
EXHIBITIONSALES
SUPPLIERMANAGEMENT
FEATURE AVAILABLE
management 3/3

FREEFORFREEEVENTS
INVOICING/RECEIPTS
REFUNDSANDCANCELLATIONS
PARTPAYMENT/PAYBYINSTALMENTS
DISCOUNTCODES
OWNGATEWAYINTEGRATION
INTERNATIONALCURRENCIES
CUSTOMIZABLEDESIGNFORINVOICE/
RECEIPT
SETTAX/VATRATE
INTELLIGENTTAX/VATRATE
DONATIONS
123Signup
a la Reg
Axaco AIR
Azavista
BlueSkyz
BusyConf
Carrot
Cvent
Dataflow Events
Delegia
Digitevent
EReg(tm)
eRegNow.com
ERSVP
Evenium Net
Event Catalyst
Event Connections
Event Espresso
Event Farm
Event Smart
Event123
Eventbee
Eventbrite
eventcore
EventERP
Eventgrid
Eventick
Eventival
Eventleaf
Eventlogic
EventNook
FEATURE AVAILABLE
financial1/3

EventRebels
eventree
EventsAIR
Eventtia
Expo Logic
ExpoPlatform
GEVME
gjests
Halito!
Intheorious Event Technology Solu-
tions
IVSN Group LLC
Lenos Studio
Lyyti
ment Software
MeetMax
Message Blocks
Metooo.io
miovent
Mitingu
Momice
myConferenceSuite
Nutickets
Online-Reg.com
Oveit
Participantlogic
Peatix
Picatic
registraid.com
RegOnline by Lanyon
Regpack
rsvpBOOK.com
SecreTool
SimpleTix
FREEFORFREEEVENTS
INVOICING/RECEIPTS
DISCOUNTCODES
RECEIPT
SETTAX/VATRATE
DONATIONS
FEATURE AVAILABLE
financial2/3

Software
Swoogo
SymphonyEM
ThunderTix
Ticket Tailor
Ticketbud
Ticketebo
ticketscript
Tito
Universe
Vendini
Weemss
Xorbia Tickets
Zeguestlist.com
FREEFORFREEEVENTS
INVOICING/RECEIPTS
DISCOUNTCODES
RECEIPT
SETTAX/VATRATE
DONATIONS
FEATURE AVAILABLE
financial 3/3

SUPPORTVIAPHONE
SUPPORTVIAEMAIL
SUPPORTVIALIVECHAT
24/7SUPPORT
SUPPORTONSITE
PRINTABLETICKETS
BARCODE/QRCODEINTEGRATED
NFC
RFID
ONSITEREGISTRATIONSERVICES
SELFSERVICECHECKIN
BADGEDESIGN
BEACONINTEGRATION
CASHLESSPAYMENTS-CHARGE
TOACCOUNT
EVENTWRISTBANDS
SMARTBADGES
123Signup
a la Reg
Axaco AIR
Azavista
BlueSkyz
BusyConf
Carrot
Cvent
Dataflow Events
Delegia
Digitevent
EReg(tm)
eRegNow.com
ERSVP
Evenium Net
Event Catalyst
Event Connections
Event Espresso
Event Farm
Event Smart
Event123
Eventbee
Eventbrite
eventcore
EventERP
Eventgrid
Eventick
Eventival
Eventleaf
Eventlogic
EventNook
FEATURE AVAILABLE
support & check-in 1/3

EventRebels
eventree
EventsAIR
Eventtia
Expo Logic
ExpoPlatform
GEVME
gjests
Halito!
Solutions
IVSN Group LLC
Lenos Studio
Lyyti
agement Software
MeetMax
Message Blocks
Metooo.io
miovent
Mitingu
Momice
myConferenceSuite
Nutickets
Online-Reg.com
Oveit
Participantlogic
Peatix
Picatic
registraid.com
RegOnline by Lanyon
Regpack
rsvpBOOK.com
SecreTool
SimpleTix
SUPPORTVIAPHONE
SUPPORTVIAEMAIL
SUPPORTVIALIVECHAT
24/7SUPPORT
SUPPORTONSITE
PRINTABLETICKETS
NFC
RFID
SELFSERVICECHECKIN
BADGEDESIGN
BEACONINTEGRATION
TOACCOUNT
EVENTWRISTBANDS
SMARTBADGES
FEATURE AVAILABLE

Software
Swoogo
SymphonyEM
ThunderTix
Ticket Tailor
Ticketbud
Ticketebo
ticketscript
Tito
Universe
Vendini
Weemss
Xorbia Tickets
Zeguestlist.com
Software
SUPPORTVIAPHONE
SUPPORTVIAEMAIL
SUPPORTVIALIVECHAT
24/7SUPPORT
SUPPORTONSITE
PRINTABLETICKETS
NFC
RFID
SELFSERVICECHECKIN
BADGEDESIGN
BEACONINTEGRATION
TOACCOUNT
EVENTWRISTBANDS
SMARTBADGES
FEATURE AVAILABLE

PRICING TABLE

SET UP FEE
EVENT FEE PER
REGISTRATION
MONTHLY FEE CARD PROCESSING FEE OTHER FEES
123Signup 0 $1 0 0 0
a la Reg 0 0 0 0 0
aanmelder.nl & eventilo.com 0 $0.18 Dependent on volume $1.68 + 3.9% SMS $0.11
Attend by Event Farm N/A N/A Starting at $200/month N/A N/A
Axaco AIR N/D N/D N/D N/D N/D
Azavista N/D N/D N/D N/D N/D
Bizzabo Event Success Platform N/D N/D N/D N/D N/D
BlueSkyz From $995 From $2.95 From $495 From 5% N/D
Bookitbee full service ticketing 0 0 0 0 0
BusyConf $2,400 0 0 0 0
Carrot N/D N/D N/D N/D N/D
CMR Registration Platform N/D N/D N/D N/D N/D
Crystal Event Management
System
0 0 0 0 0
Cvent N/D N/D N/D N/D
Each contract is
customized
Dataflow Events N/D N/A N/A N/A N/A
Delegia $2,200 N/D N/D 5% N/D
Digitevent N/D N/D N/D N/D N/D
ePly Online Event Registration 0 N/D 0 0
EReg(tm) N/D N/D N/D N/D N/D
eRegNow.com 0 0 $150 $3 0
ERSVP N/D N/D N/D N/D N/D
etouches registration N/D N/D N/D N/D N/D
Evenium Net 0 0 0 0 0
Event Catalyst N/D N/D N/D N/D N/D
Event Connections N/D N/D N/D N/D N/D
Event Espresso $69.95 0 0 0 0
Event Farm 0 0 0 0
Must have an annual li-
cense to set up registration
for a free event; pricing
starts at $5k/year
Event Manager Registration $133 per year 0 N/A 0 Paypal
Event Smart 0 0 0 0 0
Event123 N/D N/D N/D N/D N/D
Eventbee 0 0 0 0 0
Eventbrite 0 0 0 0 0
eventcore N/D 0 0 Via own merchant account 0
EventERP 0 $1 0 0 0
Eventgrid 0 Starting from $1.99 0 0 0
Eventick 0 0 0 0 0
Eventival 0 0 N/D 0 0
Eventleaf 0 0 0 0 0
Eventlogic 0 0 0 0 0
EventMobi Registration 0 0 0 0
$1000 flat fee to utilize the
registration platform; free
with purchase of event app
freee vent

EventNook 0 $0.30
$99 /month or $69 /month
for annual contract
0 0
EventRebels N/D N/D N/D N/D N/D
eventree 0 0 0 0 0
EventsAIR N/A N/A $395 N/A N/A
Eventsforce Event Management N/D N/D N/D 0 N/D
Eventtia 0 0 0 0
$1.11 fee per event (basic
plan)
Expo Logic N/D N/D N/D N/D N/D
ExpoPlatform N/D N/D N/D N/D N/D
ExpoTrac Registration Services N/D N/D N/D N/D N/D
GEVME 0 $5 0 0 0
gjests 0 0 $199 or $280 0 Customization if required
Grenadine Event Planner 0 0 0 0
There is a monthly fee for
the planning system of
which registration is a part
GuestFirst/TicketTracker $2k+ N/A $0+ N/A
Halito! $499 0 0 0 0
I~plan registration software $500 - $1,000 $2 - $6 N/D 0 Modules
Info Salons Registration Services N/D N/D N/D N/D N/D
Solutions
N/D N/D N/D N/D N/D
IVSN Group LLC $150 $1.99 0 0 0
Lenos Studio 0 N/D N/D 0 0
Lyyti $750 0 0 0 0
agement Software
0 0 $99 0 0
MeetMax $0 - $500 $4 $0 0
Message Blocks $1.000 0 0 0 0
Metooo.io 0 0 0 0 0
miovent 0 $1,11 0 0 0
Mitingu N/D N/D N/D N/D N/D
Momice
$2,906 (unlimited use per
year/user)
0 0 0 Pay per user (organiser)
myConferenceSuite $2.000 0 0 4,50%
Nutickets 0 0 0 0 0
Online-Reg.com $1.000 $3 0 0 0
Oveit 0
0 (1k free attendees for
free events or unlimited for
charity events)
N/A 0 N/A
Participantlogic N/D N/D N/D N/D N/D
Peatix N/A 0 N/A 0 N/A
Picatic 0 0 0 0 0
registraid.com 0 $2,80 0 0 setup & support
Registration By Poken N/D N/D N/D N/D N/D
Registration Checkin Live N/D N/D N/D N/D N/D
RegOnline by Lanyon 0
$3.95 (or free if passed
on as a service fee to
attendee)
N/A 0 N/D
Regpack N/D 0 $49 N/D 0
rsvpBOOK.com N/A
$2.95 (or non-profit fee per
registration: $1.99)
N/A N/A N/A
SecreTool N/D N/D N/D N/D N/D
Showcare Event Solutions N/D N/D N/D N/D N/D
SimpleTix 0 0 0 0 None

Software
N/D N/A N/A N/A N/D
Swoogo 0 0 $500 - $2,000 0 0
SymphonyEM N/D N/D N/D N/D N/D
ThunderTix 0 0 $39
Based on payment
gateway
N/A
Ticket Tailor 0 0 0 N/A N/A
Ticketbud 0 0 0 0 0
Ticketebo 0 0 0 0 0
ticketscript N/D N/D N/A N/D N/A
Tito 0 0 0 0 N/A
TRS - The Registration System $200 $2.50 N/A N/A
Integration Fees if
Applicable
Universe 0 0 0 $0.00 0
Vendini N/D N/D N/A $0,95
Venue set up, website
design options offered
Weemss 0 $0.55 0 0 0
XING TicketingManager 0 0 (basic plan) 0 0 0
Xorbia Tickets 0 0 0 0 N/A
Zeguestlist.com N/A N/A N/A N/A N/D
Software
From $99 per event N/A N/A N/A N/A

SET UP FEE
EVENT FEE PER
REGISTRATION
MONTHLY FEE
CARD PROCESSING
FEE ON EACH $100
TICKET ($)
OTHER FEES (PLEASE
DETAIL)
123Signup 0 $3.50 0 $3 0
a la Reg 0 $1 0 $2,75 0
aanmelder.nl & eventilo.com 0 $1.46 Dependent on volume $6.04 0
Bookitbee full service ticketing 0 2% + $0.63 0 N/D N/A
BusyConf 0 0 0 $6 0
System
$500 0 0 Via own merchant account 0
Each contract is
customized
Dataflow Events N/D N/D N/D N/D N/D
Delegia $2,200 N/D N/D $5 0
ePly Online Event Registration 0 $4 0 $1
Evenium Net 0 $1 0 0 0
Event Espresso $69.95 0 0 0 Own payment provider
Event Farm 0 0 0 0
Annual license starts
at $5k/year
Event Manager Registration $133 per year 0 0 0 Paypal
Event Smart 0 0 0
$3 (charged by their
own payment gateway,
not Event Smart)
0
Eventbee 0 $1 0
Via own payment
processor
0
Eventbrite 0 $3.49 0 0 N/A
EventERP 0 $6.50 0 0 0
Eventick 0 $5 0 $5 0
Eventleaf 0 0 0
$6 if using Jolly processor,
$3 if using own processor
0
Eventlogic 0 0 0 4.90% $6.36 per refund
$100 event

EventMobi Registration 0 0 0 $3.20
EventNook 0 $1.30
$99/month or $69 month
for annual contract
$3.20 (PayPal / Stripe) 0
eventree $400 $0.20 0 6% 0
Eventtia 0 0 0
$1.57 (depends on the
selected payment gateway)
0
GEVME 0 $5 0 $4 0
gjests 0 0 $199 or $280 N/A 0
Grenadine Event Planner 0 $3.50 0 $3.20
There may be a monthly fee
for the planning system of
Halito! $499 0 0 0 0
I~plan registration software $500 - $1,000 $2 - $6 N/D 0 Modules
Solutions
N/D N/D N/D N/D N/D
IVSN Group LLC $500 N/D N/D
2.9% plus $0.30
transaction fee
N/D
Lenos Studio N/A N/D N/D 0 0
Lyyti $750 0 0 $2.50 $3 (3% commission)
agement Software
0 0 $99 0 0
MeetMax $0 - $500 $4 $0
5% or via Client’s own
processor (0%)
Message Blocks $1.000 $2.10 0 $2.90 + $0.30 0
Metooo.io 0 $0.50 0 0 PayPal or Stripe fees
miovent 0 $1.11 0 $4.90 0
Momice $391 $0.78 0 $3.35 0
myConferenceSuite $2,000 0 0 4,50%
Nutickets 0 $2.50 0 0 0
Online-Reg.com $2,500 $3 0 0 0
Oveit 0 $1 0 $1.50 0
Participantlogic
$189 - $698
(depending on project)
$2.34 - $6.36
(depending on volume)
N/A 4,90% $6.36 per refund
Peatix N/A $5.89 N/A N/A N/A
Picatic 0 $3.50 0 $3.20 0
registraid.com 0 $2.80 0 $3.92 setup & support $70/hour
attendee)
0
attendee)
N/D
rsvpBOOK.com 0
$2.95 (or non-profit fee
per registration: $1.99)
N/A $0.75 N/A

SimpleTix 0 $0.79 $49.99 0 Own merchant account
Software
N/D N/A N/A Via own merchant account N/D
Swoogo 0 0 $500 - $2,000 0 0
ThunderTix 0 0 $39
Based on payment
gateway
N/A
Ticket Tailor 0 0 $25
2.9% + 30c (Standard
Stripe or PayPal fees)
N/A
Ticketbud 0 $2.99 0 $2.90
Ticketebo 0 $3.85 0 0 0
Tito 0 $3 0 $3.20 N/A
Integration Fees if
Applicable
Universe 0 0 0 $3 $2.99
Vendini N/D N/D N/A
$0.95 if purchased
at box office
Weemss 0 $2.80 0
Depends on payment
processor
0
XING TicketingManager 0 $0.99 (business package) 0 $2.95
$2.95 service fee,
optional customization fees
Xorbia Tickets 0 $2.99 0 $3 N/A
Software

SET UP FEE
EVENT FEE PER R
EGISTRATION
MONTHLY FEE
CARD PROCESSING
FEE ON EACH $1,000
TICKET ($)
OTHER FEES (PLEASE
DETAIL)
123Signup 0 $10 0 $30 0
a la Reg 0 $10 0
$29.30
(current Paypal/Stripe Rate)
0
aanmelder.nl & eventilo.com 0 $1.46 Dependent on volume $45.28 0
Bookitbee full service ticketing 0 2% + $0.63 0 N/D N/A
BusyConf 0 0 0 $55 0
System
$500 0 0
Via own merchant
account
Via own merchant
account
Each contract
iscustomized
Dataflow Events N/D N/D N/D N/D N/D
Delegia $2,200 N/D N/D $5 0
ePly Online Event Registration 0 $4 0
$10 (can be discounted
depending on volume)
Evenium Net 0 $1 0 0 0
Event Espresso $69.95 0 0 0 Own payment provider
Event Farm 0 0 0 0
Annual license starts
at $5k/year
Event Manager Registration $133 per year 0 0 0 Paypal
Event Smart 0 0 0
$30 (charged by their own
payment gateway, not
Event Smart)
0
Eventbee 0 $1 0
Via own payment
processor
0
Eventbrite 0 $19.95 0 $30 N/A
EventERP 0 $56 0 0 0
Eventick 0 $20 0 $50 0
$1,000 event

Eventleaf 0 0 0
$60 if using Jolly processor,
$30 if using own processor
0
Eventlogic 0 0 0 4,90% $6.36 per refund
EventMobi Registration 0 0 0 $32
EventNook 0 $10.30
$99/month o $69/month
for annual contract
$29,30 0
eventree $400 $0,20 0 3% 0
Eventtia 0 0 0
$15.66 (depends on the
selected payment gateway)
0
GEVME 0 $5 0 $40 0
gjests 0 0 $199 or $280 N/A 0
Grenadine Event Planner 0 $10 0 $29.30
There may be a monthly fee
for the planning system of
Halito! $499 0 0 0 0
I~plan registration software N/D N/D N/D N/D N/D
Solutions
N/D N/D N/D N/D N/D
IVSN Group LLC $800 N/D N/D
2.9% plus $0.30
transaction fee
N/D
Lenos Studio N/A N/D 0 0 0
Lyyti $750 0 0 $2.50 $3 (3% commission)
agement Software
0 0 $99 0 0
MeetMax $0 - $500 $4 $0
5% or via Client’s own
processor (0%)
Message Blocks $1,000 $21 0 $29 + $0.30 0
Metooo.io 0 $0.50 0 0 PayPal or Stripe
miovent 0 $1.11 0 $49.90 0
Momice $391 $0.78 0 $3.35 0
myConferenceSuite $2,000 0 0 4.50%
Nutickets 0 $5.50 0 0 0
Online-Reg.com $2,500 $3 0 0 0
Oveit 0 $1 0 $15 0
Participantlogic
$189 - $698
(depending on project)
$2.34 - $6.36
(depending on volume)
N/A 4.90% $6.36 per refund
Peatix N/A $49.99 N/A N/A N/A
Picatic 0 $10 0 $29.30 0
registraid.com 0 $2.80 0 $3.92 setup & support $70/hour
attendee)
0
attendee)
N/D

rsvpBOOK.com 0
$2.95 (or non-profit fee per
registration: $1.99)
N/A $7.50 N/A
SimpleTix 0 $0,79 $49,99 0 Own merchant account
Software
N/D N/A N/A Via own merchant account N/D
Swoogo 0 0 $500 - $2,000 0 0
ThunderTix 0 0 $39
Based on payment
gateway
N/A
Ticket Tailor 0 0 $25
2,9% + 30c (Standard
Stripe or PayPal fees)
N/A
Ticketbud 0 $10 0 $29
Ticketebo 0 $38.5 0 0 0
Tito 0 $11.23 0 $29.30 N/A
Integration Fees if
Applicable
Universe 0 0 0 $30 $9.95
Vendini N/D N/D N/A
$0.95 if purchased at box
office
Weemss 0 $22.40 0
Depends on payment
processor.
0
XING TicketingManager 0 $0.99 (business package) 0 $29.50 $29.50
Xorbia Tickets 0 $9.95 0 $30 N/A
Software

GEOLOCATION TABLES

America
123Signup San Jose, CA, USA - - - - -
a la Reg Atlanta, GA, USA - - - - -
Attend by Event Farm Boston, MA, USA Washington, DC, USA Santa Monica, CA, USA - - -
Bizzabo Event Success
Platform
New York, NY, USA - - - - -
BlueSkyz Washington, DC, USA Germantown, MD, USA Kansas City, KS, USA Columbus, OH, USA San Diego, CA, USA -
BusyConf Louisville, CO, USA - - - - -
CMR Registration Platform San Francisco, CA, USA Reno, NV, USA - - - -
System
Toronto, ON, Canada Ottawa, ON, Canada Montreal, Quebec, Canada Arlington, VA, USA - -
Cvent Tysons Corner, VA, USA Austin, TX, USA Portland, OR, USA Atlanta, GA, USA Santa Barbara, CA, USA Fredericton, NB, Canada
Delegia New York, NY, USA - - - - -
ePly Online Event Registration Vancouver, Canada - - - - -
EReg(tm) Baltimore, MD, USA Williamsburg, VA, USA - - - -
eRegNow.com Detroit, MI, USA - - - - -
ERSVP New York, NY, USA - - - - -
etouches registration Norwalk, CT, USA Orlando, FL, USA - - - -
Evenium Net San Fracisco, NY, USA - - - - -
Event Espresso Saint George, UT, USA - - - - -
Event Farm Santa Monica, CA, USA Washington, DC, USA Boston, MA, USA - - -
Eventbee San Francisco, CA, USA Medellin, Colombia - - - -
Eventbrite San Francisco, CA, USA Nashville, TN, USA São Paulo, Brazil Mendoza, Argentina - -
eventcore Seattle, WA, USA - - - - -
EventERP Cupertino, CA, USA - - - - -
Eventgrid Dunellen, NJ, USA - - - - -
Eventick São Paulo, SP, Brazil Recife, PE, Brazil Rio de Janeiro, RJ, Brazil - - -
Eventival Mexico - - - - -
Eventleaf San Mateo, CA, USA Lexington, KY, USA - - - -
Eventlogic Miami, FL, USA Caracas, Venezuela Merida, Venezuela Medellin, Colombia Montevideo, Uruguay -
EventMobi Registration Toronto, ON, Canada Mexico City Minneapolis, MN, USA - - -
EventRebels Baltimore, MD, USA - - - - -
EventsAIR Seattle, WA, USA - - - - -
Eventsforce Event Manage-
ment
Washington D.C. - - - - -
Eventtia New York, NY, USA Medellin, Colombia - - - -
Expo Logic Philadelphia, PA, USA Charlotte, NC, USA Washington, DC, USA - - -
ExpoTrac Registration
Services
Woonsocket, RI, USA - - - - -
GEVME Seattle, WA, USA - - - - -
gjests New York, NY, USA Los Angeles, CA, USA - - - -
Grenadine Event Planner Montreal, QC, Canada - - - - -
GuestFirst/TicketTracker Fort Lee, NJ, USA - - - - -

I~plan registration software Roseville, CA, USA - - - - -
Solutions
Park Ridge, IL, USA - - - - -
IVSN Group LLC Tucson, AZ, USA Nashville, TN, USA - - - -
Lenos Studio San Francisco, CA, USA Milwaukee, WI, USA - - - -
MeetingHand Online Event
Management Software
MeetMax New York, NY, USA
Saratoga Springs, NY,
USA
- - - -
Message Blocks Ann Arbor, MI, USA - - - - -
myConferenceSuite Ottawa, ON, Canada Toronto, ON, Canada - - - -
Online-Reg.com San Diego, CA, USA Charlotte, NC, USA San Francisco, CA, USA Austin, TX, USA - -
Oveit Washington, DC, USA - - - - -
Participantlogic Miami, FL, USA Caracas, Venezuela Merida, Venezuela Medellin, Colombia Montevideo, Uruguay -
Peatix New York, NY, USA - - - - -
Picatic Vancouver, BC, Canada Toronto, ON, Canada - - - -
Registration By Poken New York, NY, USA
Ottawa, Quebec,
Canada
Mexico City, Mexico Bogota, Colombia - -
RegOnline by Lanyon Dallas, TX, USA Draper, UT, USA Lexington, MA, USA Philadelphia, PA, USA - -
Regpack Oakland, CA, USA - - - - -
rsvpBOOK.com Phoenix, AZ, USA - - - - -
Showcare Event Solutions Montreal, QC, Canada Toronto, ON, Canada Denver, CO, USA Alexandria, VA, USA - -
SimpleTix Washington, DC, USA Alexandria, VA, USA - - - -
Streampoint Event Manage-
ment Software
Washingon, DC Toronto, Canada Chicago, IL, USA Houston, TX, USA - -
Swoogo Westport, CT Atlanta, GA, USA San Francisco, CA, USA - - -
ThunderTix Austin, TX, USA - - - - -
Ticketbud Austin, TX, USA Seattle, WA, USA - - - -
TRS - The Registration System Indianapolis, IN, USA Ottawa, Ontario, CA - - - -
Universe San Francisco, CA, USA New York, NY, USA Toronto, ON, CA - - -
Vendini San Francisco, CA, USA Boston, MA, USA New York, NY, USA Knoxville, TN, USA Los Angeles, CA, USA Montreal, Canada
Xorbia Tickets Atlanta, GA, USA - - - - -
Software

Europe
aanmelder.nl & eventilo.com The Netherlands - - - -
Axaco AIR Stockholm, Sweden Gothenburg, Sweden Oslo, Norway Malaga, Spain -
Azavista
Amsterdam, The Neth-
erlands
- - - -
Bizzabo Event Success Platform Tel Aviv, Israel - - - -
Crystal Event Management System London, UK - - - -
Cvent London, UK - - - -
Dataflow Events London, UK - - - -
Delegia Stockholm, Sweden Gothenburg, Sweden - - -
Digitevent Paris, France - - - -
etouches registration Reading, UK Ghent, Belgium Dubai, UAE - -
Evenium Net Paris, France - - - -
Event Catalyst Paris, France Casablanca - - -
Event Connections London, UK Brighton, UK - - -
Event Manager Registration Varna, Bulgaria - - - -
Event123 Bryne, Norway Skudeneshavn, Norway Oslo, Norway - -
Eventbrite London, UK Dublin, Ireland Berlin, Germany - -
Eventival Prague, Czech Republic London, UK Paris, France Bucharest, Romania -
Eventlogic London, UK Bilbao, Spain Warsaw, Poland Madrid, Spain -
EventMobi Registration Berlin, Germany London, UK Madrid, Spain Paris, France Dubai, UAE
eventree Birmingham, UK - - - -
EventsAIR London, UK - - - -
Eventsforce Event Management London, UK - - - -
Eventtia Paris, France - - - -
ExpoPlatform London, UK Milan, Italy Kiev, Ukraine - -
GEVME London, UK Mauritius, Africa - - -
Halito! Antwerp, Belgium
Alkmaar, The Nether-
lands
London - -
Info Salons Registration Services Dubai, UAE Istanbul, Turkey - - -
Lenos Studio Istanbul, Turkey - - - -
Lyyti Turku, Finland Helsinki, Finland Stockholm, Sweden - -
ment Software
Istanbul, Turkey Ankara, Turkey Dubai, UAE - -
Metooo.io Napoli, Italy London, UK - - -
miovent Berlin, Germany Hanover, Germany Munich, Germany - -
Mitingu St Austell, UK - - - -
Momice
erlands
Maastricht, The Neth-
erlands
Durban, South Africa
Johannesburg, South
Africa
Cape Town, South
Africa
Nutickets Manchester, UK
Johannesburg, South
Africa
- - -
Oveit Dusseldorf, Germany Bucharest, Romania - - -
Participantlogic London, UK Bilbao, Spain Warsaw, Poland Madrid, Spain -

registraid.com
Haarlem, The Nether-
lands
- - - -
Registration By Poken Lausanne, Switzerland London, UK Dubai, UAE
Johannesburg, South
Africa
-
Registration Checkin Live Paris, France - - - -
RegOnline by Lanyon London, UK Maidenhead, UK - - -
SecreTool London, UK - - - -
Swoogo Reading, UK - - - -
SymphonyEM Sheffield, UK - - - -
Ticket Tailor London, UK - - - -
ticketscript London, UK
erlands
Berlin, Germany Barcelona, Spain Antwerp, Belgium
Tito Dublin, Ireland - - - -
TRS - The Registration System London, UK Lebanon, Middle East - - -
Universe London, UK - - - -
Weemss
No offices. Fully remote
team spread across
Bulgaria, France and
Spain.
- - - -
XING TicketingManager Munich, Germany - - - -
Zeguestlist.com Sweden, Gothenburg - - - -
Software
London, UK - - - -

Asia
Carrot Bangalore, India - -
Crystal Event Management System Hong Kong - -
Cvent Gurgaon, India - -
Delegia Bangkok, Thailand - -
eRegNow.com Kuala Lumpur, Malaysia Mumbai, India -
etouches registration Sydney, Australia Singpore -
Eventbee Hyderabad, India - -
Eventbrite Melbourne, Australia - -
Eventival Seoul, South Korea - -
Eventlogic Hong Kong - -
EventMobi Registration Sydney, Australia Singapore -
EventNook Singapore - -
EventsAIR Brisbane, QLD, Australia Auckland, New Zealand -
Eventsforce Event Management Queensland, Australia - -
ExpoPlatform New Delhi, India - -
GEVME Singapore Hyderabad, India Yangon, Myanmar
Info Salons Registration Services Sydney, Australia Hong Kong Shanghai, China
Participantlogic Hong Kong - -
Peatix Tokyo, Japan Singapore Kuala Lumpur, Malaysia
RegOnline by Lanyon Singapore - -
SecreTool Kuala Lumpur, Malaysia - -
Ticketebo Melbourne, Australia - -
Zeguestlist.com Singapore - -
zkipster Event Management Software Hong Kong - -

About The Authors
Julius Solaris
Julius is the editor of EventManagerBlog.com. Started in 2007,
EventManagerBlog.com is the top blog worldwide for event
professionals, covering topics such as event planning, social
media and events, event technology, event trends.
He has been named one of 25 most influential individuals in the
Meeting Industry in 2015 by Successful Meetings Magazine.
Julius is also the CEO of Showthemes.com a premium event WordPress
theme shop with thousands of customers around the world.
Julius is the author of The Event App Bible, The Good Event Registration
Guide and Social media for Events, Engaging Events. These ebooks
showing the results of unprecedented research efforts about event
mobile apps and event registration and ticketing providers. More than
90,000 readers have downloaded these resources.
In 2008, Julius started the Event Planning and Event Management
LinkedIn Group. A few years later, with more than 250,000 members
a team of 12 moderators, it has become the de-facto largest
gathering of event professionals online.
Julius is a speaker for the event industry. Events he has spoken
at include CIC Conclave, Global Event Forum, Meeting Innovation
Summit, Event Tech Live, EventHeroes, HSMAI Annual meeting,
Event Solutions 2014, Confex 2014, EIBTM 2013, Event Technology
Conference, IMEX Las Vegas, Dubai ISES talks, Tech Fest 2013,
Cvent’s Corporate Meeting Summit 2013, Event Tech Circus
Amsterdam, event 13, SMAU 2013, MPI Belgium Conference,
EIBTM Barcelona, IMEX Frankfurt, Social Media Week Milan 2012,
SMAU 2012 and he’s been returning guest lecturer for Dublin City
University’s Business School, Amsterdam Inholland University and
Westminster University.
Before becoming a 100% dedicated blogger and speaker, he
worked as Social Media Consultant for FTSE250 companies in the
UK. His last campaign won Econsultancy’s The Digitals for Best
Multichannel Marketing Campaign.

Becki Cross
Becki Cross set up UK based event management company and
SME, Events Northern Ltd, in 2004. Becki has organised events
ranging from conferences to exhibitions, festivals to awards
ceremonies, fashion shows to golf tournaments and everything
in between.
Organising conferences and corporate events is Becki’s passion
and she believes that conferences should never be boring! She
enjoys incorporating event technologies and social media into
the mix and working closely with a diverse range of clients
to achieve their event objectives. Becki is also interested in
innovation and how entrepreneurial thinking and skills can be
encouraged.
Becki is the Deputy Editor and Contributor to EventMB, her
dream job alongside event planning!

Credits
This guide could have not been possible without the help of an
incredible team of people.
I would like to thank:
Carmen Boscolo - for making the project a reality.
Becki Cross, MD of Events Northern Ltd and Deputy Editor of
EventMB - for co-authoring the book and coordinating the book
production.
Camille Wagner - for research support.
Beatrice Tagliaferri - for cover and ebook design.
Kelli White - for proofreading and validation of the content.
All those who participated in our questionnaire.
Our sponsors - for making the book happen.

Disclaimer
This report is based on a research carried out in September and
October 2016.
While this report has been sponsored by event technology
providers the analysis is completely unbiased.
If you wish to sponsor our future publications, or receive
sponsorship opportunity notifications, get in touch with carmen at
eventmanagerblog dot com.
Publication release date: 25 October 2016

The good-event-registration-guide-2016-v6

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