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The joys of accessible
design
with an open source catalogue
Sandra Reed & Sara Osman
 Start of our journey
 Defining our
requirements
 Interface design
 Benefits and
challenges
 Student feedback
 Future developments
Getting an accessible catalogue
Card Catolog01.jpg ,
commons.wikimedia.org,2004
Start of our journey
• Need for a new
library management
system
• Art and design
heritage
• Student feedback
• Greater focus on
accessible services
Image credit Zarar Chaudhri, CSM, 2013
Defining our requirements
• Review of student
feedback
• Voyager survey
• LibQual survey
• Visits
• What do we mean
by accessibility?
Image credit Zarar Chaudhri, CSM, 2013
Student
comments
Student comments
Layout … is generally a bit
cluttered/confusing. I find it
very hard to navigate.
Reduce not useful text
around the search result.
It is very important that each book has
an image … sometimes I remember
books just for the cover.
Improve the spell
check, it's urgent.
The spell check
is crap! Most of
us are dyslexic!
Modernise the
design of the pages.
E-Library - Hard to find what
you're looking for.
What do we mean by accessibility?
 Who are our users?
 How will they use the catalogue?
 Going beyond ‘DDA compliant’
 UAL context
 20 % of students declare SpLD
 5 % declare another disability
 49 % international students
User groups
Foundation
Undergraduate
Masters
Home
EU
International
Dyslexic students
Students with other disabilities
Students with no disabilities
Researchers
Academics
Possible transactions
• Search for a print book
• Comprehensive search on a topic
(print and e-resources)
• Background search on a topic
• Checking for most up to date edition
• Renew loans
• Pay fines
Design solutions – tender requirements
Colour options
Font size options
Easy to see loans/fines
Did you mean…?
Customised help
Suggestions as you type
Screen reader compatible
Icons
Book jackets
Clear/clean look
Clear language
No jargon
Scalable
Additional tender requirements
• Compare systems
• Web Content
Accessibility
Guidelines 2.0
Level AA
• Customisation
must not impact
accessibility
“Chalk on pavement” by Virtual EyeSee, 2011 licenced by CC
Interface design
Information
landscape Articles plus
Articles and other
e-resources
Library Catalogue
UAL collections and e-books
Books and e-books
Journal/ e-journal titles
Special collections
Design work-up
Students
contributed during
the design
process…..
….influencing the
final design
Students as partners
Image credit: Ana Escobar, 2016
Library Search
Image credit: Ana Escobar, 2016
Screen options
Image credit: Ana Escobar, 2016
Advanced search
Image credit: Ana Escobar, 2016
Suggest as you type
Image credit: Ana Escobar, 2016
Did you mean…?
Image credit: Ana Escobar, 2016
Search results
Image credit: Ana Escobar, 2016
Your account
Image credit: Ana Escobar, 2016
Help pages
Promotion
Postcards |display screens | library blog |Twitter | Facebook | Moodle |library staff
Library Services dot voting, LMDS 2015
Benefits and challenges of open source
Pros Cons
Targeted accessibility features Easily broken
Scope to improve & refresh Cost of maintenance & bespoke
development
Design freedom Can result in bad design
‘Free’ Cost of implementation – not
‘cheapest’ option
Sharing knowledge & collaboration Time commitment
Choice of support vendor Smaller / newer
Staff development opportunities Skills gaps
Flexibility Achieving consensus
Student feedback post implementation
Likes:
• Easy to search catalogue
• New books cover images
• Design of simple search
• Layout of Your account
Suggestions:
• Default to home library for
print books
• Improve screen options
• Link to reading lists
• Promote e-resources Image credit Susan Forsyth, Chelsea, 2014
Future developments
• Screen options
• Mobile view – and app
• Improve facets to refine
search results
• WCAG Level AAA
compliance
• Raise awareness of e-
resources
Cylinders by Kweku Bennin Image credit: Luke Potter, 2011
Any questions?
Sandra Reed
Discovery Librarian (Resources & Communications)
s.reed@arts.ac.uk
Sara Osman
Assistant Librarian (Access & Inclusion)
s.osman@arts.ac.uk
libsearch.arts.ac.uk

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The joys of accessible design with an open source catalogue

  • 1. The joys of accessible design with an open source catalogue Sandra Reed & Sara Osman
  • 2.  Start of our journey  Defining our requirements  Interface design  Benefits and challenges  Student feedback  Future developments Getting an accessible catalogue Card Catolog01.jpg , commons.wikimedia.org,2004
  • 3. Start of our journey • Need for a new library management system • Art and design heritage • Student feedback • Greater focus on accessible services Image credit Zarar Chaudhri, CSM, 2013
  • 4. Defining our requirements • Review of student feedback • Voyager survey • LibQual survey • Visits • What do we mean by accessibility? Image credit Zarar Chaudhri, CSM, 2013
  • 6. Student comments Layout … is generally a bit cluttered/confusing. I find it very hard to navigate. Reduce not useful text around the search result. It is very important that each book has an image … sometimes I remember books just for the cover. Improve the spell check, it's urgent. The spell check is crap! Most of us are dyslexic! Modernise the design of the pages. E-Library - Hard to find what you're looking for.
  • 7. What do we mean by accessibility?  Who are our users?  How will they use the catalogue?  Going beyond ‘DDA compliant’  UAL context  20 % of students declare SpLD  5 % declare another disability  49 % international students
  • 8. User groups Foundation Undergraduate Masters Home EU International Dyslexic students Students with other disabilities Students with no disabilities Researchers Academics
  • 9. Possible transactions • Search for a print book • Comprehensive search on a topic (print and e-resources) • Background search on a topic • Checking for most up to date edition • Renew loans • Pay fines
  • 10. Design solutions – tender requirements Colour options Font size options Easy to see loans/fines Did you mean…? Customised help Suggestions as you type Screen reader compatible Icons Book jackets Clear/clean look Clear language No jargon Scalable
  • 11. Additional tender requirements • Compare systems • Web Content Accessibility Guidelines 2.0 Level AA • Customisation must not impact accessibility “Chalk on pavement” by Virtual EyeSee, 2011 licenced by CC
  • 13. Information landscape Articles plus Articles and other e-resources Library Catalogue UAL collections and e-books Books and e-books Journal/ e-journal titles Special collections
  • 16. Image credit: Ana Escobar, 2016 Library Search
  • 17. Image credit: Ana Escobar, 2016 Screen options
  • 18. Image credit: Ana Escobar, 2016 Advanced search
  • 19. Image credit: Ana Escobar, 2016 Suggest as you type
  • 20. Image credit: Ana Escobar, 2016 Did you mean…?
  • 21. Image credit: Ana Escobar, 2016 Search results
  • 22. Image credit: Ana Escobar, 2016 Your account
  • 23. Image credit: Ana Escobar, 2016 Help pages
  • 24. Promotion Postcards |display screens | library blog |Twitter | Facebook | Moodle |library staff
  • 25. Library Services dot voting, LMDS 2015 Benefits and challenges of open source Pros Cons Targeted accessibility features Easily broken Scope to improve & refresh Cost of maintenance & bespoke development Design freedom Can result in bad design ‘Free’ Cost of implementation – not ‘cheapest’ option Sharing knowledge & collaboration Time commitment Choice of support vendor Smaller / newer Staff development opportunities Skills gaps Flexibility Achieving consensus
  • 26. Student feedback post implementation Likes: • Easy to search catalogue • New books cover images • Design of simple search • Layout of Your account Suggestions: • Default to home library for print books • Improve screen options • Link to reading lists • Promote e-resources Image credit Susan Forsyth, Chelsea, 2014
  • 27. Future developments • Screen options • Mobile view – and app • Improve facets to refine search results • WCAG Level AAA compliance • Raise awareness of e- resources Cylinders by Kweku Bennin Image credit: Luke Potter, 2011
  • 28. Any questions? Sandra Reed Discovery Librarian (Resources & Communications) s.reed@arts.ac.uk Sara Osman Assistant Librarian (Access & Inclusion) s.osman@arts.ac.uk libsearch.arts.ac.uk