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Library is EverywhereBridge to the Future & EverywhereYale Library Hallhttp://creativecommons.org/
“ . . .the central theme              Borderless Libraryis that a library needs                    Beware Perfectionto become more open               Go where your users areto the input of its                                Be Socialusers; to become a             The end of the culture of Nomore participatoryenvironment.”Library 2.0: Creating a Borderless Library—Michael SauersSt John's College Old Library interior          											Wikimedia CommonsLibrary is Everywhere
Libraries are Social Institutions:We have a clear and valid interest in applications and environment that drive social experiences.   (slide 29)Libraries are a community “Exploration Space” not merely a collection space. (slide 141)    It’s an Information Ocean, not a Highway.  (slide 139)Stephen Abram—The Social Library 2.0: NextGen Library Economics    Library is Everywhere—Stephen Abram
Libraries core skill is not delivering information Libraries improve the quality of the question and the user experience http://catandgirl.com/?p=957Stephen Abram—The Social Library 2.0: NextGen Library Economics                                                                                                                                  (Slides 16 & 23)Library is Everywhere—Stephen Abram
Library is Everywhere—Stephen Abram(slide 126)Darlene Fichter 2006  (slide 92)Stephen Abram—The Social Library 2.0: NextGen Library Economics                                    (Slide 33)
Mobile LibrariesDigital CentersKiosksMini LibrariesCollaboration—Trust the UserLibrary is Everywhere
 http://www.chipublib.org/branch/details/library/harold-washington/p/Index/Libraries Everywhere?Library is Everywhere
TeensCollege StudentsWorking AdultsNew Residents/ImmigrantsSenior CitizensLibrary is Everywhere--Presenters
Teenagers
31.4% of all households in Chicago have children younger than 18 years old living in the home20.8% of the approximate 725,000 school aged children are enrolled in grades 9-12Currently, close to 50% of the population ages 18-24 either have less than or equal to a high school educationChicago Teens by the Numbers2006-2008 American Community Survey 3-Year Estimateswww.uscensus.gov
Teen Department Bridges the GapFree WiFi service at any branch, teens are encourage to bring their laptops in order to stay mobile.Quick links called Brain Candy to popular catalog searches on topics teens are interested such as getting a job, applying for college, dating, sex, homework help and more.Teen Volume reads, an online Q&A with a favorite teen author.  Teens are encouraged to email the librarian their ideas for future authors they would like to learn more about.  Teen Volume is also offering a Reader's Theater program with a video sample explaining what Reader's Theater is and how teens can get involved.Chicago Public Library Teen Department
Homework Help offers a telephone hotline Monday-Friday from 5-9 PM.  They also offer online links to sites teens might find helpful including a mentoring search site. Librarians are also available by visiting the branch or emailing them.Teens are also encouraged to submit their own book reviews!  Through this simple form, teens can read about books other teens are enjoying and tell others about they liked.The Popular Topics page offers databases and websites teens can peruse on a variety of topics including college, jobs and college, money, creative writing, LGBTQ and even creative writing. The HowTo page offers a simple form for teens to be able to submit a question on any topic they want to Learn How To more about.  Teen Department Bridges the GapChicago Public Library Teen Department
Teen Department AccessWhile the website links direct anyone on the CPL Teen website page to the link, to access databases, one does need a library card.  To submit questions on the HowTo page or the Book Reviews page, one just needs an email address. 
Teens can access any of these pages on the Teen department's website from any computer making it easy to access information from a home computer, school computer lab, or the Chicago Public Library.  While there is no online chat, email addresses are visibly provided for when a teen can contact a librarian.  YOUmedia is an innovative, 21st century teen learning space housed at the Chicago Public Library's downtown Harold Washington Library Center.
YOUmedia was created to connect young adults, books, media, mentors, and institutions throughout the city of Chicago in one dynamic space designed to inspire collaboration and creativity.StudentSpeak goes behind the scenes to watch how students at YOUmedia, the Chicago Public Library’s digital space for teens, are using Toni Morrison’s book “A Mercy” to create new media projects around themes of slavery and empowermenthttp://vimeo.com/15913863
The philosophy behind the creation of the Chicago Public Library's YOUmedia was to enable teens to be more than just consumers of digital media, but to be creators as well. “Hang Out, Mess Around, Geek Out”Follow YOUmedia on FacebookFollow YOUMedia on Twitter: @YOUmediaChicagoYOUmedia Google Calendar to track events and programsThe Story of YOUmedia... from YOUmedia on Vimeo.
College Students
2008Full Time Students                                                                              Part Time StudentsTotal: 13,245,000                                                                                Total:  5,387,000Age:                                                                                                     Age: 15-19: 4,020,000                                                                                 15-19: 347,000      20-24: 6,161,000                                                                                 20-24: 1,179,00025-34: 2,091,000                                                                                 25-34: 1,922,00035+:     972,000                                                                                   35+:     1,939,000Table 5.  Type of College and Year Enrolled for College Students 15 Years Old and Over, by Age, Sex, Race,  Attendance Status, Control of School, Disability Status, and Enrollment Status:  October 2008http://www.census.gov/population/www/socdemo/school/cps2008.htmlStatistics—College Enrollment
20122017Total:  19,048,000                                                                      Total:  20,080,000Age:                                                                                            Age: 14-17:  190,000                                                                          14-17:  211,00018-19:  3,940,000                                                                       18-19:  3,960,00020-21:  3,993,000                                                                       20-21:  3,958,00022-24:  3,584,000                                                                       22-24:  3,753,00025-29:  2,658,000                                                                       25-29:  3,035,000 30-34: 1,616,000                                                                        30-34:  1,813,000                         35+:     3,066,000                                                                       35+:  3,350,000NOTE: Detail may not sum to totals because of rounding. Some data have been revised from previously published figures. Data by age are based on the distribution by age from the U.S. Census Bureau.SOURCE: U.S. Department of Education, National Center for Education Statistics. (2009). Digest of Education Statistics, 2008 (NCES 2009-020), Table 190.Statistics—Projected College Enrollment
Table 2: Students Use the Internet Most Often to:Communicate socially 42%Engage in work for classes 38%Be entertained 10%Communicate professionally 7%Not sure/Don’t know 2%Source: Pew Internet & American Life Project College StudentsSurvey, n=1021. Margin of error is ±3.5%.http://www.pewinternet.org/~/media//Files/Reports/2002/PIP_College_Report.pdf.pdfPew Research Statistics—College Students
Table 5: Comparing Online Information Searching to library use:Use Internet more than library 73%Use Internet and library about the same 16%Use Internet less than library 9%Don't know 2%Source: Pew Internet & American Life Project College Students Survey,n=1032. Margin of error is ±3.5%.http://www.pewinternet.org/~/media//Files/Reports/2002/PIP_College_Report.pdf.pdfPew Research Statistics—College Students
Table 7: Internet Communication Tools Used Most by College Students:Email 62%Instant messaging 29%Web boards 5%Chat rooms 2%Newsgroups 1%Source: Pew Internet & American Life Project CollegeStudents Survey, n=1021. Margin of error is ±3.5%.http://www.pewinternet.org/~/media//Files/Reports/2002/PIP_College_Report.pdf.pdfPew Research Statistics—College Students
  Social media trends by age, 2009-2010 % of online adults who use SNS or Twitter, 2009-2010 Social Networking Use Twitter/Status Update Use2009 201020092010                                                      All Adults      46%                   61%                     All Adults                       11%       17%18-29             76%                   86 %                    18-29                              20%       27%30-49             48%                   61%                     30-49                              11%       16%50-64             25%                   47%                     50-64                              5%         11%65+                13%                   26%                     65+                                 3%         5% Source: Pew Research Center's Internet & American Life Project, March 26 – April 19, 2009 Tracking Survey (N=2,253 adults 18 and older), and April 29 – May 30, 2010 Tracking Survey (N=2,252 adults 18 and older). The asterisk * indicates that change is not statistically significant.http://pewinternet.org/~/media//Files/Reports/2010/Pew%20Internet%20-%20Older%20Adults%20and%20Social%20Media.pdfPew Research Statistics
Personal convenience:                   “I use the public library because it is close to my house.”Ease of use and familiarity:                   “I can find things more easily at the public library.”Materials:                  “I use the campus library whenever I need a journal.”Antell, K. (2004). Why do college students use public libraries? A phenomenological study. Reference & User Services Quarterly, 43(3), 227-36. Why do college students use public libraries?
Staff:            “The librarians at the public library are friendly.”Subjective appeal:            “I just like the atmosphere better at the public library.”Antell, K. (2004). Why do college students use public libraries? A phenomenological study. Reference & User Services Quarterly, 43(3), 227-36. Why do college students use public libraries?
80 LocationsCatalog & Online Research Databaseshttp://www.chipublib.org/aboutcpl/history/hist1950.phpChicago Public Library--Everywhere
Wi-Fi @ the libraryStudy RoomsAsk A LibrarianChicago Public Library--Everywhere
http://www.chipublib.org/eventsprog/programs/chgo_amplified.php  Michele Rubin: Publishing’s Future in the Digital Age http://www.wbez.org/episode-segments/michele-rubin-publishings-future-digital-ageChicago Public Library--Everywhere
Don’t Pay the College Sticker Price! The three key areas of opportunity to reduce the overall cost of a college education will be discussed:  focus on strategies to maximize need-based financial aid eligibility, target the right colleges for merit-based financial aid and taking advantage of tax-saving opportunities.  Presented by Money Smart Partner, College Aid Planners, Inc.http://www.chipublib.org/eventsprog/programs/money_smart.phpChicago Public Library--Everywhere
FacebookTwitter http://notwhatyouthink.tumblr.com/post/88255572/find-us-on-facebook http://www.facebook.com/pages/Chicago-IL/Chicago-Public-Library/35447572453http://twitter.com/chipublibhttp://twitter.com/CPL_NWYTChicago Public Library--Everywhere
Instant Messaging/Chatrooms24/7 Live Reference/Messageboard/FAQsPersonalized Website/Learning CommonsCPL website available in more languagesRedbox type service for books and audiovisualChicago Public Library—Future Possibilities
Online Book discussionsLivestreaming & digital archives of free programsPartnerships with College librariesTransformation Lab type interaction/Social Media CenterOpen collaboration—Building new appsChicago Public Library—Future Possibilities
What other possibilities are  there?Pros & Cons of partnerships/collaborations?Types of Apps?    Options for 24/7 Reference?Options for personalized library website/Learning Commons?Chicago Public Library—Questions
Working Adults
Locations are Everywhere
Not What You ThinkWhere is CPL now?Not Where You ThinkLollapaloozaVolleywood
Tools for Job Searchers
Overdrive Mediahttp://overdrive.chipublib.org
Ideas from Other Libraries
NYPL “secret” commuter branchMini Branches
For those On-the-Go
http://www.gamequarium.org/cgi-bin/search/linfo.cgi?id=4609Who says the library and the airport can't be the same place?!Airport Libraries
The Future of CPL For Working Adults
“I know you have brick-and-mortar [library building projects], which are hugely expensive. Yet, everything is going electronic and mobile. I think the library [system] has to adapt also.” -Alderman Tom Tunney
BooksMoviesDVDseBooksAudio FilesWhere working	adults are!In CTA stationsAt the grocery storeIn the LaundromatVending Machines
City walking tours using GowallaBeing Everywhere by being hyper-localRoving librarians in the neighborhoodLibrarians experts on neighborhood 	and event detailsAbout Town
Twitter reference 	and a helping hand	to those in needUtilizing Facebook	for book clubsSocial Media
The Library is Everywhere  
Online Resources for New ResidentsWebsite access (w/ links) to basic city resources:       -utilities       -school info       -political representatives       -official city websiteLocal Incentives Programs:       -discount cards       -culture pass                FAQs:       -obtaining a library card       -overview of collections       -computer usage info       -online and in-person                       library servicesCity Guide info:       -where to go       -what to do            
New Resident Guides/ FAQ ExamplesPalm Beach County--Gardiner Library--Chicago Public Library--County of Los Angeles Public Library--Corsicana Public Library--
Local IncentivesNorthern Kentucky Libraries--Mount Prospect Public Library--Scottsdale Public Library--
Social Media: Location based stuff Foursquarehttp://foursquare.com/LibraryThing Localhttp://www.librarything.com/localYelphttp://www.yelp.com/chicagoGoogle Places/Google HotPot http://googleplacesdirectory.com/Claim your library, get the feedback (and statistics) you want!
Online Resource For ImmigrantsBut so much more can be done..."New Immigrants – These individuals are highly motivated to acquire the knowledge and skills they need to be successful in their new homeland. Many use communication devices and media to stay connected with family and their countries of origin. But they also may use media and technology as a “window on the world” to develop language skills and to understand American culture and values without appreciating the unique characteristics of the American commercial media system, which differs in fundamental ways from those of many other countries."-The Knight Commission on the Information Needs of Communities in a DemocracyThe Basics:LanguagesSchaumburg   CitizenshipQueensLiteracySeattle
Interactive Stuff E-guideshttp://www.ocls.info/Virtual/eguides/default.aspFor childrenhttp://www.storyplace.org/sp/storyplace.aspPersonalizationhttp://www.queenslibrary.org/index.aspx?page_nm=NAP+-+Programs
SkokieNet Community Information Networkhttp://www.skokienet.org/taxonomy/term/2223http://www.libraryjournal.com/lj/ljinprintnetconnect/888306-335/mike_buhmann_toby_greenwalt_mick.html.csp"It’s easy to think that immigrants are a single group at risk of marginalization.  Then you see that there are many different thoughts and habits, just as there are many kinds of people.  This makes it challenging to design services, but also interesting.” -Mika Sihvonen, senior academic assistant at the Department of Information Studies and Interactive Media ( AKTIIVI Project) Finland     
Next Steps...More work with Reforma
Wireless Grids?
Connectivity is key--Libraries helping immigrants to create blogs and other social networking accounts to connect with family around the world.  
Establish partnerships w/ media outlets, esp foreign language media.    
Senior Citizenshttp://www.flickr.com/photos/eprater/3158242905/
Population Statistics
The library is everywhere
 Over 22% of library patrons are 55 years of age and older. CivicPartnerships.org – Lifelong Learning – New and Innovative Library and Educational Services
More seniors in the work forceIncreased focus on “aging in place”ActiveLifelong learningLonger life expectencySmart homesInteractive technologies for healthMore seniors going onlineBoomers redefining what “old age” looks likeThe Definition of “Old Age” is Changing
Americans over 65 years old, especially older women, are coming online at faster rates than other age groups84% of wired seniors say they first got Internet access for reasons unrelated to work or school. Of those, 48% say they were encouraged to do so by family members – a higher percentage than any other age group.Wired seniors are devoted Internet users – 69% of wired seniors go online on a typical day, compared to 56% of all Internet users.AARP.org boasts more than 2.7 million unique visits per months, compared with 1.9 million a year ago. The online community has more than 1,000 groups and over 200,000 active participantsOlder Americans and the InternetPew Internet & American Life Project – Wired Seniors 2001
Social networking use among internet users ages 50 and older nearly doubled—from 22% in April 2009 to 42% in May 2010.Americans age 65+ are among the least likely groups to go online, but once online, they are enthusiastic emailers, gamers, and information searchers. One-in-five (20%) online adults ages 50-64 say they use social networking sites on a typical day, up from 10% one year ago. Likewise, 13% of online adults ages 65 and older log on to social networking sites, compared with just 4% who did so in 2009.Overall, 92% of those ages 50-64 and 89% of those ages 65 and older send or read email and more than half of each group exchanges email messages on a typical day. Older Americans and the Internethttp://pewinternet.org/Reports/2010/Older-Adults-and-Social-Media.aspx
Social Networking for Boomers“Eons went from a resource center for people in their 50s, 60s and 70s to a social network—a gathering place for our generation”
The library is everywhere
From the CPL 2010 Strategic Plan:“New programs and partnerships will be implemented to better serve growing populations such as adolescents, teens, active older adults, immigrant populations and those Chicagoans still stuck on the other side of the digital divide. New investment will be made in areas such as online information training, library skills for youth, services to immigrants, services to seniors and an adult summer reading program.”Chicago Public Libraryhttp://www.chipublib.org/aboutcpl/cpl2010/index.php
Tempe Public Library – Connectionshttp://www.tempeconnections.org/index.php/home
…seeks to enrich the community by providing adults with opportunities to discover new purpose through access to a wide range of learning programs, encore work options and volunteer participation.  The program targets people 50+, but is open to adults of all ages.  …began with a city-sponsored task force on aging, which was put together by the mayor and Tempe City Council in 2001…found that Tempe residents tended to ‘age in place” instead of moving away as they grow older.  That meant that new services had to be identified to meet the changing need of people approaching retirement age.Tempe Connections
Brooklyn Public Library – Service to the Aginghttp://www.brooklynpubliclibrary.org/seniors/
Founded in the late 1970sBPL is the only library system in the U.S. with a full office devoted to serving seniorsServices offered:Books-to-GoBooks by Mail to homebound and those with a disabilityCreative writing program with professional poets in assisted living centersInformation & Cultural Programs – speakers and presenters at senior sites“Service to the Aging brings our services out of the library and into street fairs and senior sites, including but not limited to senior residences, nursing homes, and hospices.”Online book clubsBrooklyn Public Library – Services to the Aging
New Zealand – Dunedin Public Library – Home Serviceshttp://www.dunedinlibraries.govt.nz/your-library/services/home-services
Monthly library loansResidential care providers pay annual fee.  Gives rest home residents access to a wide range of library materialsIndividual residents' needs filled by Home Services team on instruction from rest home staffSupply craft, read-aloud and special events books and materials for planned residential care activitiesArrange and facilitate library visits for residentsNew Zealand – Dunedin Public Library – Rest Home Services
D’Youville Senior Care Learning CenterComputer work stationsLarge print collectionMedia center“The goal of the Learning Center is to provide a new place for residents to continue to learn and stay connected to their friends, family, and the world-at-large, ultimately helping to increase their sense of independence and well-being.”Club and activity meetingsInternet Book CampLearn about the internet and emailWeekly training classOpportunities for Libraries - Partnershipshttp://www.dyouville.com/resident_programs/learning_center.htm

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The library is everywhere

  • 1. Library is EverywhereBridge to the Future & EverywhereYale Library Hallhttp://creativecommons.org/
  • 2. “ . . .the central theme Borderless Libraryis that a library needs Beware Perfectionto become more open Go where your users areto the input of its Be Socialusers; to become a The end of the culture of Nomore participatoryenvironment.”Library 2.0: Creating a Borderless Library—Michael SauersSt John's College Old Library interior Wikimedia CommonsLibrary is Everywhere
  • 3. Libraries are Social Institutions:We have a clear and valid interest in applications and environment that drive social experiences. (slide 29)Libraries are a community “Exploration Space” not merely a collection space. (slide 141) It’s an Information Ocean, not a Highway. (slide 139)Stephen Abram—The Social Library 2.0: NextGen Library Economics Library is Everywhere—Stephen Abram
  • 4. Libraries core skill is not delivering information Libraries improve the quality of the question and the user experience http://catandgirl.com/?p=957Stephen Abram—The Social Library 2.0: NextGen Library Economics (Slides 16 & 23)Library is Everywhere—Stephen Abram
  • 5. Library is Everywhere—Stephen Abram(slide 126)Darlene Fichter 2006 (slide 92)Stephen Abram—The Social Library 2.0: NextGen Library Economics (Slide 33)
  • 6. Mobile LibrariesDigital CentersKiosksMini LibrariesCollaboration—Trust the UserLibrary is Everywhere
  • 8. TeensCollege StudentsWorking AdultsNew Residents/ImmigrantsSenior CitizensLibrary is Everywhere--Presenters
  • 10. 31.4% of all households in Chicago have children younger than 18 years old living in the home20.8% of the approximate 725,000 school aged children are enrolled in grades 9-12Currently, close to 50% of the population ages 18-24 either have less than or equal to a high school educationChicago Teens by the Numbers2006-2008 American Community Survey 3-Year Estimateswww.uscensus.gov
  • 11. Teen Department Bridges the GapFree WiFi service at any branch, teens are encourage to bring their laptops in order to stay mobile.Quick links called Brain Candy to popular catalog searches on topics teens are interested such as getting a job, applying for college, dating, sex, homework help and more.Teen Volume reads, an online Q&A with a favorite teen author.  Teens are encouraged to email the librarian their ideas for future authors they would like to learn more about.  Teen Volume is also offering a Reader's Theater program with a video sample explaining what Reader's Theater is and how teens can get involved.Chicago Public Library Teen Department
  • 12. Homework Help offers a telephone hotline Monday-Friday from 5-9 PM.  They also offer online links to sites teens might find helpful including a mentoring search site. Librarians are also available by visiting the branch or emailing them.Teens are also encouraged to submit their own book reviews!  Through this simple form, teens can read about books other teens are enjoying and tell others about they liked.The Popular Topics page offers databases and websites teens can peruse on a variety of topics including college, jobs and college, money, creative writing, LGBTQ and even creative writing. The HowTo page offers a simple form for teens to be able to submit a question on any topic they want to Learn How To more about.  Teen Department Bridges the GapChicago Public Library Teen Department
  • 13. Teen Department AccessWhile the website links direct anyone on the CPL Teen website page to the link, to access databases, one does need a library card.  To submit questions on the HowTo page or the Book Reviews page, one just needs an email address. 
  • 14. Teens can access any of these pages on the Teen department's website from any computer making it easy to access information from a home computer, school computer lab, or the Chicago Public Library.  While there is no online chat, email addresses are visibly provided for when a teen can contact a librarian.  YOUmedia is an innovative, 21st century teen learning space housed at the Chicago Public Library's downtown Harold Washington Library Center.
  • 15. YOUmedia was created to connect young adults, books, media, mentors, and institutions throughout the city of Chicago in one dynamic space designed to inspire collaboration and creativity.StudentSpeak goes behind the scenes to watch how students at YOUmedia, the Chicago Public Library’s digital space for teens, are using Toni Morrison’s book “A Mercy” to create new media projects around themes of slavery and empowermenthttp://vimeo.com/15913863
  • 16. The philosophy behind the creation of the Chicago Public Library's YOUmedia was to enable teens to be more than just consumers of digital media, but to be creators as well. “Hang Out, Mess Around, Geek Out”Follow YOUmedia on FacebookFollow YOUMedia on Twitter: @YOUmediaChicagoYOUmedia Google Calendar to track events and programsThe Story of YOUmedia... from YOUmedia on Vimeo.
  • 18. 2008Full Time Students Part Time StudentsTotal: 13,245,000 Total: 5,387,000Age: Age: 15-19: 4,020,000 15-19: 347,000 20-24: 6,161,000 20-24: 1,179,00025-34: 2,091,000 25-34: 1,922,00035+: 972,000 35+: 1,939,000Table 5. Type of College and Year Enrolled for College Students 15 Years Old and Over, by Age, Sex, Race, Attendance Status, Control of School, Disability Status, and Enrollment Status: October 2008http://www.census.gov/population/www/socdemo/school/cps2008.htmlStatistics—College Enrollment
  • 19. 20122017Total: 19,048,000 Total: 20,080,000Age: Age: 14-17: 190,000 14-17: 211,00018-19: 3,940,000 18-19: 3,960,00020-21: 3,993,000 20-21: 3,958,00022-24: 3,584,000 22-24: 3,753,00025-29: 2,658,000 25-29: 3,035,000 30-34: 1,616,000 30-34: 1,813,000 35+: 3,066,000 35+: 3,350,000NOTE: Detail may not sum to totals because of rounding. Some data have been revised from previously published figures. Data by age are based on the distribution by age from the U.S. Census Bureau.SOURCE: U.S. Department of Education, National Center for Education Statistics. (2009). Digest of Education Statistics, 2008 (NCES 2009-020), Table 190.Statistics—Projected College Enrollment
  • 20. Table 2: Students Use the Internet Most Often to:Communicate socially 42%Engage in work for classes 38%Be entertained 10%Communicate professionally 7%Not sure/Don’t know 2%Source: Pew Internet & American Life Project College StudentsSurvey, n=1021. Margin of error is ±3.5%.http://www.pewinternet.org/~/media//Files/Reports/2002/PIP_College_Report.pdf.pdfPew Research Statistics—College Students
  • 21. Table 5: Comparing Online Information Searching to library use:Use Internet more than library 73%Use Internet and library about the same 16%Use Internet less than library 9%Don't know 2%Source: Pew Internet & American Life Project College Students Survey,n=1032. Margin of error is ±3.5%.http://www.pewinternet.org/~/media//Files/Reports/2002/PIP_College_Report.pdf.pdfPew Research Statistics—College Students
  • 22. Table 7: Internet Communication Tools Used Most by College Students:Email 62%Instant messaging 29%Web boards 5%Chat rooms 2%Newsgroups 1%Source: Pew Internet & American Life Project CollegeStudents Survey, n=1021. Margin of error is ±3.5%.http://www.pewinternet.org/~/media//Files/Reports/2002/PIP_College_Report.pdf.pdfPew Research Statistics—College Students
  • 23. Social media trends by age, 2009-2010 % of online adults who use SNS or Twitter, 2009-2010 Social Networking Use Twitter/Status Update Use2009 201020092010 All Adults 46% 61% All Adults 11% 17%18-29   76% 86 % 18-29 20% 27%30-49   48% 61% 30-49 11% 16%50-64 25% 47% 50-64 5% 11%65+ 13% 26% 65+ 3% 5% Source: Pew Research Center's Internet & American Life Project, March 26 – April 19, 2009 Tracking Survey (N=2,253 adults 18 and older), and April 29 – May 30, 2010 Tracking Survey (N=2,252 adults 18 and older). The asterisk * indicates that change is not statistically significant.http://pewinternet.org/~/media//Files/Reports/2010/Pew%20Internet%20-%20Older%20Adults%20and%20Social%20Media.pdfPew Research Statistics
  • 24. Personal convenience: “I use the public library because it is close to my house.”Ease of use and familiarity: “I can find things more easily at the public library.”Materials: “I use the campus library whenever I need a journal.”Antell, K. (2004). Why do college students use public libraries? A phenomenological study. Reference & User Services Quarterly, 43(3), 227-36. Why do college students use public libraries?
  • 25. Staff: “The librarians at the public library are friendly.”Subjective appeal: “I just like the atmosphere better at the public library.”Antell, K. (2004). Why do college students use public libraries? A phenomenological study. Reference & User Services Quarterly, 43(3), 227-36. Why do college students use public libraries?
  • 26. 80 LocationsCatalog & Online Research Databaseshttp://www.chipublib.org/aboutcpl/history/hist1950.phpChicago Public Library--Everywhere
  • 27. Wi-Fi @ the libraryStudy RoomsAsk A LibrarianChicago Public Library--Everywhere
  • 28. http://www.chipublib.org/eventsprog/programs/chgo_amplified.php Michele Rubin: Publishing’s Future in the Digital Age http://www.wbez.org/episode-segments/michele-rubin-publishings-future-digital-ageChicago Public Library--Everywhere
  • 29. Don’t Pay the College Sticker Price! The three key areas of opportunity to reduce the overall cost of a college education will be discussed:  focus on strategies to maximize need-based financial aid eligibility, target the right colleges for merit-based financial aid and taking advantage of tax-saving opportunities.  Presented by Money Smart Partner, College Aid Planners, Inc.http://www.chipublib.org/eventsprog/programs/money_smart.phpChicago Public Library--Everywhere
  • 31. Instant Messaging/Chatrooms24/7 Live Reference/Messageboard/FAQsPersonalized Website/Learning CommonsCPL website available in more languagesRedbox type service for books and audiovisualChicago Public Library—Future Possibilities
  • 32. Online Book discussionsLivestreaming & digital archives of free programsPartnerships with College librariesTransformation Lab type interaction/Social Media CenterOpen collaboration—Building new appsChicago Public Library—Future Possibilities
  • 33. What other possibilities are there?Pros & Cons of partnerships/collaborations?Types of Apps? Options for 24/7 Reference?Options for personalized library website/Learning Commons?Chicago Public Library—Questions
  • 36. Not What You ThinkWhere is CPL now?Not Where You ThinkLollapaloozaVolleywood
  • 37. Tools for Job Searchers
  • 39. Ideas from Other Libraries
  • 40. NYPL “secret” commuter branchMini Branches
  • 42. http://www.gamequarium.org/cgi-bin/search/linfo.cgi?id=4609Who says the library and the airport can't be the same place?!Airport Libraries
  • 43. The Future of CPL For Working Adults
  • 44. “I know you have brick-and-mortar [library building projects], which are hugely expensive. Yet, everything is going electronic and mobile. I think the library [system] has to adapt also.” -Alderman Tom Tunney
  • 45. BooksMoviesDVDseBooksAudio FilesWhere working adults are!In CTA stationsAt the grocery storeIn the LaundromatVending Machines
  • 46. City walking tours using GowallaBeing Everywhere by being hyper-localRoving librarians in the neighborhoodLibrarians experts on neighborhood and event detailsAbout Town
  • 47. Twitter reference and a helping hand to those in needUtilizing Facebook for book clubsSocial Media
  • 48. The Library is Everywhere  
  • 49. Online Resources for New ResidentsWebsite access (w/ links) to basic city resources:       -utilities       -school info       -political representatives       -official city websiteLocal Incentives Programs:       -discount cards       -culture pass                FAQs:       -obtaining a library card       -overview of collections       -computer usage info       -online and in-person                       library servicesCity Guide info:       -where to go       -what to do            
  • 50. New Resident Guides/ FAQ ExamplesPalm Beach County--Gardiner Library--Chicago Public Library--County of Los Angeles Public Library--Corsicana Public Library--
  • 51. Local IncentivesNorthern Kentucky Libraries--Mount Prospect Public Library--Scottsdale Public Library--
  • 52. Social Media: Location based stuff Foursquarehttp://foursquare.com/LibraryThing Localhttp://www.librarything.com/localYelphttp://www.yelp.com/chicagoGoogle Places/Google HotPot http://googleplacesdirectory.com/Claim your library, get the feedback (and statistics) you want!
  • 53. Online Resource For ImmigrantsBut so much more can be done..."New Immigrants – These individuals are highly motivated to acquire the knowledge and skills they need to be successful in their new homeland. Many use communication devices and media to stay connected with family and their countries of origin. But they also may use media and technology as a “window on the world” to develop language skills and to understand American culture and values without appreciating the unique characteristics of the American commercial media system, which differs in fundamental ways from those of many other countries."-The Knight Commission on the Information Needs of Communities in a DemocracyThe Basics:LanguagesSchaumburg   CitizenshipQueensLiteracySeattle
  • 55. SkokieNet Community Information Networkhttp://www.skokienet.org/taxonomy/term/2223http://www.libraryjournal.com/lj/ljinprintnetconnect/888306-335/mike_buhmann_toby_greenwalt_mick.html.csp"It’s easy to think that immigrants are a single group at risk of marginalization.  Then you see that there are many different thoughts and habits, just as there are many kinds of people.  This makes it challenging to design services, but also interesting.” -Mika Sihvonen, senior academic assistant at the Department of Information Studies and Interactive Media ( AKTIIVI Project) Finland     
  • 56. Next Steps...More work with Reforma
  • 58. Connectivity is key--Libraries helping immigrants to create blogs and other social networking accounts to connect with family around the world.  
  • 59. Establish partnerships w/ media outlets, esp foreign language media.    
  • 63. Over 22% of library patrons are 55 years of age and older. CivicPartnerships.org – Lifelong Learning – New and Innovative Library and Educational Services
  • 64. More seniors in the work forceIncreased focus on “aging in place”ActiveLifelong learningLonger life expectencySmart homesInteractive technologies for healthMore seniors going onlineBoomers redefining what “old age” looks likeThe Definition of “Old Age” is Changing
  • 65. Americans over 65 years old, especially older women, are coming online at faster rates than other age groups84% of wired seniors say they first got Internet access for reasons unrelated to work or school. Of those, 48% say they were encouraged to do so by family members – a higher percentage than any other age group.Wired seniors are devoted Internet users – 69% of wired seniors go online on a typical day, compared to 56% of all Internet users.AARP.org boasts more than 2.7 million unique visits per months, compared with 1.9 million a year ago. The online community has more than 1,000 groups and over 200,000 active participantsOlder Americans and the InternetPew Internet & American Life Project – Wired Seniors 2001
  • 66. Social networking use among internet users ages 50 and older nearly doubled—from 22% in April 2009 to 42% in May 2010.Americans age 65+ are among the least likely groups to go online, but once online, they are enthusiastic emailers, gamers, and information searchers. One-in-five (20%) online adults ages 50-64 say they use social networking sites on a typical day, up from 10% one year ago. Likewise, 13% of online adults ages 65 and older log on to social networking sites, compared with just 4% who did so in 2009.Overall, 92% of those ages 50-64 and 89% of those ages 65 and older send or read email and more than half of each group exchanges email messages on a typical day. Older Americans and the Internethttp://pewinternet.org/Reports/2010/Older-Adults-and-Social-Media.aspx
  • 67. Social Networking for Boomers“Eons went from a resource center for people in their 50s, 60s and 70s to a social network—a gathering place for our generation”
  • 69. From the CPL 2010 Strategic Plan:“New programs and partnerships will be implemented to better serve growing populations such as adolescents, teens, active older adults, immigrant populations and those Chicagoans still stuck on the other side of the digital divide. New investment will be made in areas such as online information training, library skills for youth, services to immigrants, services to seniors and an adult summer reading program.”Chicago Public Libraryhttp://www.chipublib.org/aboutcpl/cpl2010/index.php
  • 70. Tempe Public Library – Connectionshttp://www.tempeconnections.org/index.php/home
  • 71. …seeks to enrich the community by providing adults with opportunities to discover new purpose through access to a wide range of learning programs, encore work options and volunteer participation. The program targets people 50+, but is open to adults of all ages.  …began with a city-sponsored task force on aging, which was put together by the mayor and Tempe City Council in 2001…found that Tempe residents tended to ‘age in place” instead of moving away as they grow older. That meant that new services had to be identified to meet the changing need of people approaching retirement age.Tempe Connections
  • 72. Brooklyn Public Library – Service to the Aginghttp://www.brooklynpubliclibrary.org/seniors/
  • 73. Founded in the late 1970sBPL is the only library system in the U.S. with a full office devoted to serving seniorsServices offered:Books-to-GoBooks by Mail to homebound and those with a disabilityCreative writing program with professional poets in assisted living centersInformation & Cultural Programs – speakers and presenters at senior sites“Service to the Aging brings our services out of the library and into street fairs and senior sites, including but not limited to senior residences, nursing homes, and hospices.”Online book clubsBrooklyn Public Library – Services to the Aging
  • 74. New Zealand – Dunedin Public Library – Home Serviceshttp://www.dunedinlibraries.govt.nz/your-library/services/home-services
  • 75. Monthly library loansResidential care providers pay annual fee. Gives rest home residents access to a wide range of library materialsIndividual residents' needs filled by Home Services team on instruction from rest home staffSupply craft, read-aloud and special events books and materials for planned residential care activitiesArrange and facilitate library visits for residentsNew Zealand – Dunedin Public Library – Rest Home Services
  • 76. D’Youville Senior Care Learning CenterComputer work stationsLarge print collectionMedia center“The goal of the Learning Center is to provide a new place for residents to continue to learn and stay connected to their friends, family, and the world-at-large, ultimately helping to increase their sense of independence and well-being.”Club and activity meetingsInternet Book CampLearn about the internet and emailWeekly training classOpportunities for Libraries - Partnershipshttp://www.dyouville.com/resident_programs/learning_center.htm
  • 77. GrandCare SystemsSmart home technology and internetCentral unit connected to TV, or monitorProvides continuous display of news, weather, photos, email, reminders, etc.Watch videos, play games to aid memory, listen to music, web chatTouch screen interface availableOpportunities for Libraries – Age in Place Technologieshttp://www.grandcare.com/page/gallery/?level=picture&id=5
  • 78. The Library IS Everywhere!Teens:YOUMedia provides the technology and teaches them how to use it. Engages kids in technology together with the literature. Standard resources such as homework help and quick links to topic of interest. Free Wi-Fi and ability to email librarians.New Residents/Immigrants: Libraries can provide new residents with much more than basic information. They can unlock a whole new social and collaborative way to find out more about their new community. Location based information can put libraries on the map for new residents. For immigrants, the library can help them connect to their old communities and support a new beginning in a new community. There are lots of opportunities to expand the world of social networking through library services. Working Adults: Not What You Think and Not What You Think! Overdrive allows for downloads of all types of media formats including ebooks. RedBox style mini-library boxes allow for convenience of access to materials. The library is also hanging out at the Library Lounge at events such as Lollapalooza.College Students: Allows for both academic research and class work in addition to social networking and communication with other classmates vital to a college experienceOlder 50+ Adults: Technology that adapts to their changing needs