The Next Generation of HCT's Mobile App
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The document discusses the current state and future plans for the HCT mobile app, highlighting its launch, user engagement statistics, and the upcoming next generation app release targeted for May 2015. It summarizes lessons learned from the current app, including the need for better marketing and user feedback mechanisms, as well as expanding to multiple platforms. The new app aims to enhance user experience for various groups, such as students and staff.
The Next Generation of HCT's Mobile App
- 1. The Next Generation of HCT’s Mobile App Khalid Tariq Head of Enterprise Systems Development IT Department Central Services Abu Dhabi ktariq@hct.ac.ae 1 Clayton Menezes Programmer Analyst IT Department Central Services Abu Dhabi cmenezes@hct.ac.ae
- 2. Agenda Current HCT Mobile App Lessons Learned & Future Plans Prototype of a Next Generation Mobile App General Discussion on the Features of HCT Mobile v2.0 2
- 3. M-Government Initiative from H.E. Sheikh Mohammad • Services on Smart Devices: • Available 24 hours a day • from anywhere in the world • To help customers • By May 2015 3
- 5. • Launched on 13th March, 2012 • Updated to version 1.1 on 30th June 2013 • Downloaded 22,181 times • 2012: 7,268 • 2013: 7245 • 2014: 7,668 • Available as native app on iOS: https://itunes.apple.com/us/app/hct/id510336044?ls=1&mt=8 • Available as mobile-enabled website on other platforms from: http://m.hct.ac.ae • App Store Rating: 5 Current HCT Mobile App
- 51. 51 Lessons Learned & Future Plans Category Ellucian App HCT Harvard University Stanford University UAEU News Event Calendar College Directory People/ Directory Emergency numbers Maps Video/ Multimedia Library Bookstore Payment center Dining menu Shuttle Tracker Athletics Admission Social Media Courses Weather Comparison Matrix
- 52. 52 Lessons Learned & Future Plans Comparison Matrix Category Ellucian App HCT Harvard University Stanford University UAEU Academic Schedule Attendance Grades Exam Schedule Transcript Notifications GPA Employees Pay-Stub Leave General Links Full Website Customize Home About 17 16 17 13 11
- 53. • Ensure App Delivers Services Relevant to Users Hold focus-group sessions with users like today. Deliver focused apps to specific user groups like – HCT Students, HCT Staff, HCT Parents, etc. • Ensure Maximum User Downloads Last version was announced in news but we did not do an aggressive marketing campaign. We will ensure all relevant users are aware of the new app via different medium such as emails, portal pop-ups and SMS. • Ensure Maximum User Satisfaction Last version has only 9 reviews submitted by users. We will ensure that the new apps allows users to submit feedback and rate the app. We will also ensure single sign-on for users and we will monitor the usage of different areas of the app to understand user behavior for future releases. 53 Lessons Learned & Future Plans
- 54. • Multiple Platforms Current App is only available to Apple App Store. The new version will be available on Google Play and Windows Store as well. • We want our users to experience the best mobile app for teaching and learning by end of 2015. • Target date for new app: May 2015 54 Lessons Learned & Future Plans
- 55. 55 Prototype of a Next Generation Mobile App HCT Parent
- 56. 56 General Discussion on the Features of HCT Mobile v2.0 Khalid Tariq Head of Enterprise Systems Development IT Department Central Services Abu Dhabi ktariq@hct.ac.ae Clayton Menezes Programmer Analyst IT Department Central Services Abu Dhabi cmenezes@hct.ac.ae