Here are two reasons for producing documents that are fit for purpose in a business environment:
1. To communicate accurate and relevant information - Documents need to clearly and correctly convey intended messages to the intended audience(s). If a document fails to do this, it risks misunderstandings, incorrect actions, and other problems for the business.
2. To support business processes and goals - Documents are often created to facilitate workflows, record important information, provide instructions or guidelines, and otherwise support the operations and objectives of the business. Documents that are not fit for purpose may hinder these processes and undermine goals.
Document Type Style Purpose/When Used
Letters Formal Communicate information externally e.g. to customers, suppliers