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The Squishy Future
of Content
Dave Olsen, @dmolsen
WVU University Relations - Web
March 2014
@dmolsen
dmolsen.com
THE SQUISHY FUTURE OF CONTENT

I. Where We Are
II. An Opportunity to Reboot
III. Starting Small
IV. Content Choreography
V. Summing Up
I. WHERE WE ARE

http://flic.kr/p/87gkH5
2007 A glowing rectangle changes everything
http://flic.kr/p/69ZZhR
2013 “My God, it’s full of devices...”

http:/
/flic.kr/p/gS7txD
2014 How should we deliver our content?

http://flic.kr/p/jK1dxu
THESE ARE JUST SOME OF THE SOLUTIONS

standalone
mobile sites
native apps

responsive designs

mobile templates

APIs
FOCUSING ON THE WEB FOR THIS TALK FOR THREE REASONS

I. Install Base
II. The Rise of the Mobile-only User
III. How We Share Information
INSTALL BASE

“Not every mobile device will have
your app on it but every mobile
device will have a browser.”
- Jason Grigsby, @grigs
THE RISE OF THE MOBILE-ONLY USER

34% of current mobile internet users mostly go
1
online using their phone.
50% of teen smartphone owners aged 12-17 and 50%
of young adults aged 18-29 say they use the internet
2
mostly on their mobile phone.
Blacks, Hispanics, low-income Americans, lesseducated Americans, and young adults are more likely
3
to be mobile-only users.
1 - source

2 - source

3 - source
WE CAN SEE THIS IN TODAY’S TRAFFIC FOR WVU

www.wvu.edu: 23%
mountainlair.wvu.edu: 45%
parentsclub.wvu.edu: 33%
braxton.housing.wvu.edu: 32%
construction.wvu.edu: 30%
visit.wvu.edu: 30%
fashion.wvu.edu: 27%
president.wvu.edu: 25%
tuition.wvu.edu: 21%
admissions.wvu.edu: 15%
OUR “TRADITIONAL” COMMS ARE GOING TO MOBILE OUTLETS

51%
Percentage of email opened
on mobile in Dec. 2013

http:/
/bit.ly/1iJ6XAH
OUR USERS ARE FINDING US ON MOBILE

77%
Mobile searches that take place at
home or work, only 17% on-the-go,
according to Google.

http://bit.ly/1ePylWV
HOW DO WE MAKE OUR WEB CONTENT MOBILE-FRIENDLY?

http://flic.kr/p/4JY1Yr
The Squishy Future of Content - HEEMAC Edition
stand-in slide
FLUID LAYOUT ANIMATION
http://flic.kr/p/9ux7kJ

Content Flows Like Water?
http://flic.kr/p/8AE4ha

glasses with chunky content
http:/
/flic.kr/p/fJ9GEX
The Reality: Chunky Water
http:/
/flic.kr/p/6DxS9D
Layout informs content.
Content informs layout.
this is really important...

Neither is more important
than the other.
Linear Workflow

THROW IN
SOME CONTENT

THINK ABOUT
USERS

DESIGN

FRONT-END

BACK-END

courtesy Ben Callahan, Sparkbox

LAUNCH!
http://flic.kr/p/9g5Gg8
A process driven by one word...

Redesign.
Pixel Perfect Previews
http://flic.kr/p/8cPU9D
CONTENT GOES HERE
A FUTURE-FRIENDLY TRUTH

Our existing standards,
workflows, & infrastructure
won’t hold up.

http://futurefriend.ly
II. AN OPPORTUNITY TO REBOOT

http://bit.ly/1gwTc6V
The process can no longer be
driven by this word...

Redesign.
What do we call this new process?

Refresh? Reboot?
Blow up all the things?

http://flic.kr/p/6NVz9K
(
No More Pixel Perfection
http://flic.kr/p/8cPU9D
Process

Waterfall
Photoshop
Lorem Ipsum

The Death of Lorem Ipsum
http:/
/flic.kr/p/a2AZv1

http://flic.kr/p/7M8Uf5
We Need to Build Teams

WRITERS

DEVELOPERS

DESIGNERS

http://flic.kr/p/fhQFu
Our New Iterative or Workflow
“1 Deliverable”Spiral Process

CONTENT

UX

BACK-END

DESIGN

FRONT-END

courtesy Ben Callahan, Sparkbox
We also need to rethink our

Deliverables.
III. STARTING SMALL

http://flic.kr/p/bpVs1E
Iterative or Spiral Process
“1 Deliverable” Workflow
e
Her
re

ou A
Y

CONTENT

UX

BACK-END

DESIGN

FRONT-END

courtesy Ben Callahan, Sparkbox
styletil.es
Identifying Content Examples

http://flic.kr/p/6DhBCd
EXPLAINING WHY WE NEED TO GET CONTENT EXAMPLES

I. Media
II. Forms
III. Tables
IV. Maps
V. Carousels
stand-in slide
MEDIA ANIMATION
stand-in slide
FORM ANIMATION
stand-in slide
TABLE EXAMPLE
stand-in slide
TABLE EXAMPLE
stand-in slide
TABLE EXAMPLE
Exterminate the Carousels!

Exterminate the Carousel!
The possible answer to carousels is

Editorial
Calendars.
bit.ly/ZtqUmV
IV. CONTENT CHOREOGRAPHY

http://flic.kr/p/49YSYK
Iterative or Spiral Process
“1 Deliverable” Workflow

CONTENT

UX

You Are Here

BACK-END

DESIGN

FRONT-END

courtesy Ben Callahan, Sparkbox
Content Influencing Layout
http:/
/flic.kr/p/6DxS9D
ELEMENTS OF CONTENT CHOREOGRAPHY

I. Defining a Layout
II. Content Layering
III. Interdigitation
IV. Content-based Breakpoints
V. When to Remove Content
Wireframing & Layout
Developing a Component Style Guide

Styleguide

http://flic.kr/p/9VewrY
pattern-lab.info
pattern-lab.info

Pattern Lab is a collection of
tools for creating modular
systems, your very own tiny
bootstraps and involve your
entire team & the client every
step of the way.
The need to...

Prioritize
Content.
SCROLLING... SCROLLING... SCROLLING...
CONTENT LAYERING: MINIMIZING INFORMATION

III

{
only viewable after selecting an element...
CONTENT LAYERING: TAKE ADVANTAGE OF Z-INDEX

III

also only viewable after selecting an element...
INTERDIGITATION: CHANGE SOURCE ORDER BASED ON VIEWPORT

Title
Desc.
Buy!

Title
Description

Buy!

Specs
Related

Specs
changing order to encourage an action
Related
CONTENT-BASED BREAKPOINTS: LINE LENGTH RULES
NEVER REMOVE CONTENT!

Exterminate the Carousel!
V. WHERE WE’RE GOING

http://flic.kr/p/8BPQ2q
Leaving Layout Behind
http://flic.kr/p/7V8ZUR
Content Shifting
http://flic.kr/p/96Hbsq
Dumb Blobs to Smart Chunks

http:/
/flic.kr/p/5DdC9v
http://bit.ly/15w4AZc
Ever Expanding Outlets for Content

http:/
/flic.kr/p/ejCiT2
PRT API
Update once. Publishes to:
iOS App (desupported),
Mobile Website,
Student Portal,
Transportation Website, &
Twitter
Mock screenshot from Google Glass

https://austindizzy.me/prt/
the real need for

data.edu
summing up...

Layout informs content.
Content informs layout.
Both inform architecture.
SUMMING UP

http://flic.kr/p/byKgrf
Iterative or Spiral Process
“1 Deliverable” Workflow

CONTENT

UX

BACK-END

DESIGN

FRONT-END

courtesy Ben Callahan, Sparkbox
OUR NEW PROCESS & DELIVERABLES

I. Start Small: Chunks & Style
II. Prioritize Your Content
III. Wireframe in the Browser
IV. Content-based Breakpoints
V. Profit
Real content is critical to
the entire process.
Be an advocate for it early & often.
This sh!t is complicated.
Don’t get discouraged.
Modern web design can’t be done by one
person. Find help, be helpful & reboot.
Maybe by being Future Friendly...
http://flic.kr/p/7jWpEb
...and forging future-ready partnerships...

http://flic.kr/p/gidRPX
...we can find unicorns & rainbows.
http://flic.kr/p/agyEkb
building.seesparkbox.com
THANKS TO...

Ben Callahan
@bencallahan

Brad Frost
@brad_frost

Eileen Webb Chris Coyier
@webmeadow @chriscoyier

Doug Gapinski
@douggapinski
THANKS FOR LISTENING!
QUESTIONS?
@dmolsen
dmolsen.com

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The Squishy Future of Content - HEEMAC Edition