ThinkPLANK Small Business Offerings
- 1. Supporting Small Business Improvement Case Study: Online Gaming Affiliate
- 2. Client Overview • Overview • Goals – Young, online gaming – Improving profitability affiliate – Reducing operating cost – Fast growth precluded – Extending product focus on systems & portfolio processes • Challenges • Needs – Individual driven rather – Process improvement for than process oriented organisational growth – Too much resource time – Business intelligence, spent on manual data reporting to enable focus capture on action items
- 3. Process Challenges • Non-universal, individually driven • Uncharted process gaps, ad-hoc decision-making • No documented decisions, no audit processes • Lack of process documentation 6 months for new joinees to get up and running
- 4. ThinkPLANK Solution • Analysis – Identifying process gaps, waste, information management & storage issues • Recommendations – Process standards, decision point checklists – Decision records, history – Information management & storage • Documentation – New recruits up and running in 7 days – Use in potential investor discussions – Extend to new product lines
- 5. Information Challenges • Manual data gathering & entry – time-consuming • Database with no daily reports / alerts, trends, or BI manual analysis on spreadsheets • No remote DB access • Poor UI, usability • Lack of business decision support (partnership deal histories, etc.) on and off DB • DB not extensible to new products
- 6. ThinkPLANK Solution • New DB Requirements Definition – Business goals, gap analysis – Reports, alerts, BI – Tech recommendations & organisational cohesion • Database Build – Programme managing cost- effective offshore DB build, deployment and data migration • Automating Data Capture – Implementation of screen- scraping tool to gather daily transaction data
- 7. Business Benefits • Operating Cost Reduction • Profitability Improvement – Process efficiency, eliminating waste – Bi, reports focused on profitability, – Process effectiveness, removing gaps action items; increased resource time – New team members up and running in on action 7 days (from 6 months) – What-if analysis for partnership models – Eliminating time on manual data – Comprehensive information to support gathering resource reduction contract negotiation • Business Growth • Investment Attractiveness – Resource capacity to manage growing – Process improvement & product range documentation useful in potential – Reduced time-to-market of new M&A / VC investment discussions products by adapting documented processes – Scalable, flexible database easily extensible to new products
- 8. Testimonial “The experience of working with Think Plank was excellent and we achieved all our goals that we set out in the beginning. As a fairly young company it allowed us to recognise areas of weakness and set goals to improve on, as well as formalise current procedures that work well. I’m confident that now we can recruit new employees and train with ease using the documentation that Think created for us. Thanks again from all at Little Star Media, we look forward to working with you again in the future.” Kylie Morgan, Commercial Manager
- 9. ThinkPLANK Broadcast Internet Publishing IPTV Music Entertainment Technology Telecom • Technology strategy for • Implementation of major broadcaster Channel Management/ • Connected Homes Asset Mgmt Systems Strategy Projects Execution Core Team Digital Convergence Network Process Innovation • Process improvement for leisure gaming • Next generation UI affiliate • Convergence • Business Change Conversations • Strategic offshoring ved@thinkplank.com pragna@thinkplank.com