Tilly slides-online
1 like1,003 views
The document details the design brief for til.ly, a technology-based solution aimed at encouraging regular reflection and celebration through journaling. It explores user habits, market research, and the development of a chat bot prototype that prompts daily reflections via text messaging. Key goals include facilitating easy access to past entries and creating a joyful experience for users while retaining control over their information.
Tilly slides-online
- 2. DESIGN BRIEF: How might I use technology to encourage regular reflection and presence? GOALS: Prompt daily reflection and celebration. Resurface the past easily. Create a joyful experience to encourage use. Enable the user to control their own information. CONCEPT: A prototype chat bot that prompts users with different questions daily through text messaging. Concept and keyword analysis is used to find related content (animated gifs) and entries are texted to the user in the future. CREATED: SPRING 2016 (12 WEEKS) TIL.LY SUMMARY
- 3. 1. QUICK & DIRTY RESEARCH A. market research B. user habit surveys (30) C.user habit interviews (7) D.psychology E. competitive analysis 2. REQUIREMENTS DEFINITION F. design principles 3. 2 PROTOTYPES (web app, text bot) G.v0 - spreadsheets H. v1 - web app I. user testing & feedback J. v1.5 - text and Slack prompts K. v2 - chat bot TIL.LY FRAMEWORK
- 4. video demo: vimeo.com/166473017 presentation (long): vimeo.com/166993009
- 5. “People don’t want to wait, and they don’t want to think, and the internet should respond to that.” -Evan Williams, cofounder Twitter
- 6. 1. RESEARCH: MARKET RESEARCH
- 7. SURVEYS (30 respondents) • How frequently do you write about your thoughts or ideas? • How important is regular journaling to you? • How often do you go through old entries? • Description (concise v. verbose, organized vs messy, etc.) • Why did you start journaling? • What do you most and least like about the your journal and journaling routine? What feelings and thoughts come to mind? 1. RESEARCH: USER HABITS
- 8. INTERVIEWS (7 interviewees) • Walk me through your journaling process • Are there subjects do you typically write about? • Is there a time of the day or week that you prefer to write? • Where do you typically write? • How long have you been journaling for? • What do you think keeps you coming back? • Do you gain anything out of reviewing past entries?
- 9. QUOTES • “Am I getting blase in my old age? Is life just passing me by?” • “I wish I had more time for it. I like the opportunity to focus on what's most important to me “ • “I feel calm after writing, feel like I have a better sense of perspective after looking back on initial reactions. It’s cathartic and helps me cope.” • “I forget things and I want to have a record of the important things from my 20's.”
- 10. SUMMARY POSITIVE: • It’s a personal, private, meditative activity. • It’s rewarding to see personal progress, but the past isn’t reviewed that often. NEGATIVE: • Paper and pen and past records aren’t accessible. • People dislike “falling behind” or forgetting to journal and would want to do it more regularly • The disjointedness of multiple physical journals.
- 11. SUMMARY OBSERVATIONS: • Pen and paper was the most popular, but it’s supplemented with a variety of digital tools. • Escape and refuge from social media and public expression. • The feedback loop between writing, which doesn’t always feel rewarding, is driven by the ability to review the past and see progression.
- 12. III. RESEARCH
- 14. "We don’t choose between experiences, we choose between memories of experiences." -Daniel Kahneman, Psychologist ON REFLECTION 1. RESEARCH: PSYCHOLOGY
- 15. Documentation of the everyday might seem trivial, but provides unexpected happiness because over time, we can come to see the ordinary past as extraordinary. -A “Present” For The Future, Harvard Business School THE EVERYDAY PAST
- 16. DIGITAL DIARIES 1. RESEARCH: COMPETITIVE ANALYSIS
- 17. • Many broad journaling apps • Social (default to public, or use public data) • Prompt-driven facilitation of ritual writing or reflection • Exporting data has varying degrees of difficulty • Variable prompts promote different thinking TRENDS
- 18. 1. Prompt daily reflection & celebration. 2. Resurface the past easily. 3. Joyful experience to encourage my use. 4. My information is my own. DESIGN PRINCIPLES 3. REQUIREMENTS DEFINITION
- 19. 5. PROTOTYPE v0
- 21. 5. PROTOTYPE v1
- 22. 5. PROTOTYPE v1
- 23. • Reminders to record in email get lost. • People don’t make entries every day. • Gifs are enjoyable, but can be distracting when adding an entry. • Relationship between gifs and entries not always clear or accurate. • People liked being prompted at the end of the day. INITIAL FEEDBACK
- 27. CONCLUSIONS Technology: Bootstrap / jQuery / Slack / Twilio / Giphy / Alchemy / Mongo DB / Node.js (Express.js) Research: Reclaiming Conversation (Sherry Turkle), Presence (Amy Cuddy), Deep Focus (Cal Newport), The Healing Power of Writing (Susan Borkin), Meditation Apps, Sensory Deprivation Tanks, 30 questionnaires, 7 interviews Process: 3 prototypes, 160+ personal notes of the everyday
- 28. • Packaging code for self-hosted installation and further user testing. • Develop architecture for time and use analysis to create responsive interactions. • Physical digital bulletin board. • Exploring different representations of the data. NEXT ITERATION
- 29. THANK YOU My thesis group, Kathleen Wilson, Laura Chen, Ziv Schneider Sam Slover, Taeyoon Choi, Shawn Van Every, Dan O’ Sullivan, Rune Madsen Ian Westcott, Jason Shen, Sweta Mohapatra, Kris Kritchaya Twitchsri, Oryan Inbar, Sunnie We My parents, my brother, all of my family Amy, Diane, Francis ITP Faculty & Staff ALL OF YOU AT ITP