TIMETOACT Web Content Management Extension for IBM Connections

TIMETOACT GROUP, Cologne, Germany
http://timetoact.de/xcc
Web Content Management
Extension for
IBM Connections (XCC)
Integrate Internal Communications
into IBM Connections
(Release 4.0, March 2014)

Agenda
Introduction
User Experience
Mobile User Experience
Information Architecture with XCC
Managing Personalization
Creating and Managing Content
XCC as a Content Master and Web Master
Technical Background
Customer Statements and Summary
About TIMETOACT GROUP

IBM Connections is excellent
in Peer-to-Peer Collaboration
CollaborationEmployee Employee
Social Software
 Peer-To-Peer Collaboration  Popular Information stays on Top
 Rapidly Growing Content  Form Follows Function
 Bottom Up / n:n Communication  User Generated Content (without Training)
 Unofficial Content  Set as default Homepage by Employee
 Formation of Ideas and Opinions  "Employee’s Intranet”

Management
Employees
Web Content Management Systems are
excellent in Top-Down Communication
Communication
 Internal Communications
 Stagnating Content Amount
 Top Down / 1:n Communication
 Approved Content / Directives
 Communication of Mgn. Ideas and Opinions
 Important Information stays on Top
 Pixel Perfect Layout
 Dedicated Authors with Intense Training
 Set as default Homepage by Policy
 "Management’s Intranet”

Integration is not easy - Communication and
Collaboration are the Antipodes of any Intranet!
Internal Communications
Social Software
Peer-To-Peer Collaboration
Stagnating  Rapidly Growing
Top Down / 1:n Communication  Bottom Up / n:n Communication
Approved Content / Directives  Unofficial Content
Communication of Mgn. Ideas and Opinions  Formation of Ideas and Opinions
Important Information stays on Top  Popular Information stays on Top
Pixel Perfect Layout  Form Follows Function
Dedicated Authors with Intense Training  User Generated Content (without Training)
Set as default Homepage by Policy  Set as default Homepage by Employee
"Management’s Intranet”  "Employee’s Intranet”

Not integrating Communication with Collaboration
is not a solution either.
How should managers communicate,
as them-selves or thru internal communications?
Where should employees look for content,
in the Web CMS based Intranet or in Social Software?

Wouldn't it be great to have
a truly integrated
Social Intranet
that serves
Communication and Collaboration
equally well?

Information in Corporate Intranets –
Internal Communications managed Content will never cease!
0%
25%
50%
75%
100%
1997 2002 2007 2012 2017
Internal Communications Managed Content / Web CMS
User Generated Content / Social Software
The Rise of User Generated Content

Integrate Social
into Communication?
Integrate Communication
into Social?
Choose the Integration Platform
Some Social Features within a Web CMS will not kick off a user
generated content revolution
Social Content is more popular and has outgrown Communication
Content
Bring the content to where the users want to be!

IBM Connections is an ideal Platform to integrate
Internal Communications Content
IBM Connections is popular with users
IBM Connections delivers many
services that can be utilized for Web
Content Management
Access Management
Search
Liking, Commenting etc.
Open Standards based

TIMETOACT Web Content Management Extension for IBM Connections

IBMConnections
Web Content Management Extension for IBM Connections (XCC)
Blogs WiKis Events Files Media Book-
marks
Access Management, Approval, etc.
Content Storage, Search, etc.
Leverage & Utilize IBM Connections
Comments, Discussion, Recommendations, etc.
…
News-
over
views
Top-News Event-
over-
views
Links Navi-
gation
Clippings …
XCC Leverages & Utilizes IBM Connections
for Web Content Management

Demo 1: User Experience
http://youtu.be/7V6WDS7pE5w

XCC for IBM Mobile
Apps (Android & iOS)
New menu item in IBM
Connections Mobile App
All Widgets are displayed
in a serialized order
Phone and Tablet Layout
Auto switch between
Vertical and
Horizontal Layout
NEW

Demo 2: Using XCC
http://youtu.be/MvdsA0XzOF0

Options for XCC / Schematic Explanations

Option I:
IBM Connections Homepage
enhanced with Communication

Option I: IBM Connections Homepage enhanced
with Communication
IBM Connections
Activity Stream
Web
Content
Mgn.
Extension
NEW
IBM CNX
Right
Column
Managed Content section to the right
of the IBM Connections Activity
Stream
Suitable for limited Content
(News of the Day etc.)

Option II:
Communication and Collaboration
on the Intranet Homepage

IBM Connections
Activity Stream
Extension
IBM CNX
Right
Column
Option II: Communication and Collaboration on
the Homepage
Managed content above the IBM
Connections Activity Stream and
Right Column.
Managed Content is seen every
time Activity Stream is viewed.
(That is an advantage and a disadvantage)
NEW

Option III:
Communication and
Collaboration
side by side

Option III: Communication and Collaboration side
by side
1. New menu item with managed
content
2. IBM Connections Homepage
rename to whatever you call
your ‘Connections’ internally
Web Content
Management
Extension
IBM
Connections
Activity Stream
NEW
Managed Content is
seen at least once a day.
Managed Content is
always available with
one click.
IBM
CNX
Right
Colu
mn

Elements for Web Content Management
Navigation with Drop-Down Menu
Links
Department News Regional News
Clipping Widget
(e.g. Stock Quote)
Events
XCC Pages contain
XCC Widgets and
IBM Connections Widgets (optionally)
XCC Widgets display
Content created and managed in IBM
Connections Communities
(Blogs, Bookmarks, WiKis etc.)
Content retrieved from external
sources (Atom & RSS Feeds, Clipping,
iFrame)
XCC Widgets can be
personalized…
Static Content
(e.g. Hotline)
Weather Widget
Top News
News Channel Widget
HR News
Marketing News
My Communities

IBM Connections Communities Web Content Management Extension Page(s)
Internal Communications Community
(-> Communications Department and Management)
Business Unit 1 Community
(All BU 1 Employees)
BU 1 Sub Community
(-> BU 1 Management)
Service Unit I Community
(All SU A Employees)
SU I Sub Community
(-> SU II Management)
BU 2 Sub Community
Links
(aggregated)
Business Unit A
News
Business Unit B
News
Clipping Widget
(e.g. Stock Quote)
Events
(aggregated)
Static Content
(e.g. Hotline)
Weather Widget
Top News
Service Unit News
HR News
Marketing News
My Communities
(CNX Widget)
Mapping Connections Communities to XCC Widgets
Service Unit II Community
(All SU B Employees)
SU II Sub Community

Option IV:
Personalized Communication
integrated into Collaboration

IBM Connections Communities Web Content Management Extension Page(s)
Internal Communications Community
(-> Communications Department and Management)
BU 1 Sub Community
BU 2 Sub Community
Service Unit I Community
(All SU A Employees)
SU I Sub Community
Service Unit II Community
(All SU B Employees)
SU II Sub Community
Region A Community
(All Region A Employees)
Region A Sub Community
(-> Region A Management)
Region B Community
(All Region B Employees)
Region B Sub Community
(-> Region B Management)
Links
(personalized, aggr
egated)
Business Unit
News
(personalized)
Regional News
(personalized)
Clipping Widget
(e.g. Stock Quote)
Events
(personalized, aggregated)
Static Content
(e.g. Hotline)
Weather Widget
Top News
Service Unit News
HR News
Marketing News
My Communities
(CNX Widget)
Option IV: Connections Communities with Personalization

Option V:
Internal Communications
with Multiple Landing Pages
for Business Units or Service Units

Option V: Landing Pages
Create a landing page
for each Branch,
Division, Region…
Link landing pages
with navigation
Delegate page
maintenance

Option VI:
Conventional Web CMS
or Portal based Intranet
with XCC based
Communication
for Branches, Divisions
and Communities

Option VI: Conventional Intranet with XCC Landing
Pages for Branches, Divisions or Communities
Large companies with large internal
communication departments or specific
integration requirements might keep
their intranet homepage on a dedicated
Web CMS or Portal
XCC is used for landing pages for
Business Units, Service Units or IBM
Landing pages are available thru
conventional Intranet and IBM
Connections top navigation and
Portal or
Web CMS
based
Intranet
Homepage
SU1 SU 2 SU 3 SU 4
BU1 BU 2 BU 3 BU 4

Option VI: Conventional Intranet with XCC Landing
Pages for Branches, Divisions or Communities
Direct access to landing pages
from customized IBM
Connections menu.

Option VII:
Personalized Communication
and Business Unit Landing Pages

Option VII: Personalized Communication
with Landing Pages
Use IBM Connections with the Web
Content Management Extension as the
only platform for personalized Intranet
with landing pages for business units,
service units, and large communities.

Demo 3: Using Personalization with XCC
http://youtu.be/yaHGg9oirvw

Personalization
All Content from IBM
Connections can be
personalized
LDAP Profile based
Personalization
Custom Profile based
Personalization
Cookie based Personalization
(iFrame Widget)
Navigation (optionally personalized)
Company News
(Not
Personalized)
Department News
(Passive
Personalization
thru LDAP /
Profile Field)
Regional News
(Passive
Personalization
thru LDAP /
Profile Field)
Widget ABC
(Active
Personalization
thru Custom
Profile Flied)
Widget XYZ
(Active
Personalization
thru Custom
Profile Flied)
Weather Widget
(Active
Personalization
with Cookie)

Personalization / Targeting
Any XCC widget can be personalized
by any profile attribute:
Passive Personalization / Targeting
Division / Business Unit / Team
Language
Region
…
Active Personalization
Interest (Personal Preference)

Custom Profile based Personalization
Any XCC Widget can be
personalized by profile
fields with personal
preferences (active
personalization)
BU Preference
Location Preference
…

Personalization - Settings
Activation within each widgets
settings
Selection of profile field the
personalization will be based
upon
Enter a value and select a
channel for each value
Default channel as fall back

Demo 4: Publishing News with XCC
http://youtu.be/Pxom5UrOTCI

Creating and Editing News
To create a News, simply create a
blog entry in a community
Upload an image, select an already uploaded
image or link to an image from the web,
select an image alignment.
Optional: Restrict comments / emoticons
Optional: Set a publish date
Post blog entry or request approval for the
blog entry from the Community owner.
Done
No need to resize pictures for Top News or
News overviews

Approval Workflow for News
Activate approval workflow by
setting members of a
community to “Draft”
Members will have to submit
entries for review before
posting
Owners will get a mail with the
review request and a link to
the entry

Editing the Navigation
To edit the Navigation
simply move the WiKi
pages in the community
To create a link to an
external website simply
paste the URL into the
WiKi page

Feature Overview & Screenshots
Page Settings
Page Management
Navigation Widget
IBM Connections Activity
Stream and Widgets
Top News Widget
Single News Widget
News Channel Widget
Embedded Experience
Files Widget
Links Widget
Calendar / Events Widget
Static Content Widget – Blogs
Static Content Widget – Wiki
Clipping / iFrame Widget

Page Settings
Page Title
Each landing page can
be assigned an individual
page title
Layout
Assign individual layouts
/ styles to business units.
Grid
Select a Grid
Navigation
See slide “Navigation”

Page Management
Page List
List all pages with ID, Title,
Last Modified, Modified By,
Edit Rights
Sort pages by attribute
Search pages by title or ID
Delete Pages
Edit Rights
Delegate page maintenance
to individual (LOB) authors /
content curators
Copy Pages
Quickly create landing pages for departments,
locations etc. by copying pages / templates
including all widgets.

XCC Settings
Upload
Upload CSS files and
GIF/JPG/PNG files
CSS Download
Download CSS file

Layout Customization with CSS
Upload a custom
CSS to change the
layout
Have individual
layouts for
different business
units / landing
pages

Widget Settings
Open Widget
Properties
Visible to Content Masters
and Admins
Edit Widget
Properties
General properties
Title, Height
Personalization
Source
Widget specific properties
Layout

Navigation
The Navigation is created
with a Connections Wiki
Navigation can be modified
by drag & drop of Wiki pages
Navigation entries open Wiki
pages as embedded
experience or external URLs
Up to three levels are
displayed
Can be personalized

Top News Widget
Large picture
Headline, date and
abstract
The content is created
with one blog entry
Can be personalized

News Channel Widget
1-10 News Channels
All Channels are always visible
(channels do not cover each other)
On mouse over slider buttons appear,
channel slides horizontally to older
news
Each teaser contains a thumbnail
picture, headline, date and an abstract
Can be personalized

News Widget
Show latest posts
Show selected posts
List style, slider style
Comments and likes indicators
(optional)
Can be personalized

Embedded Experience
Content (Wiki and News, i.e. blog
entries) are displayed in an
“Embedded Experience”
Author and publishing date
Liking and Unliking
View Comments
Posts Comments

Files Widget
Display files with application
icon in alphabetical order
Each Community is displayed
in one tab
Allows direct download
Slider appears automatically if
tabs do not fit
Can be personalized

Links Widget
Links display bookmarks from
communities in alphabetical order
Links can be organized in tabs
Slider appears automatically if
tabs do not fit
Can be personalized

Events Widget
Display of community events
Merges events from multiple
communities
Color coding for different communities
View by month, week and day
User friendly date picker
Display of current and remaining
days, weeks or month in the year

Events Widget – Embedded Experience
Embedded
Experience with
attendees and
comments
Mouse-Over with
short description

Static Content Widget (Blog or Wiki)
1:1 display of a blog entry rich
text
Especially useful for any highly
formatted content
Include linked images as “buttons”
Include embedded videos
…

Extract content from an
external website, e.g.:
Stock price
Weather Widget
Facebook
News from company homepage
(Requires some HTML/CSS/JS
knowledge)
Clipping Widget

Integrate an external
website
iFrame Widget

IBM Connections Widgets
Most IBM Connections “My Page” widgets
can be added to Web CMS pages
Mix CMS Widgets with IBM Connections
Widgets on one page

XCC Architecture
Runs as an application on the
IBM Connections server
Does not require additional
hardware resources
Very easy to install
(<< 1 h)
Easy Customization (Upload
custom CSS file)
Easy Configuration, no IT
know how required

Integrating a dedicated Intranet Web CMS
with IBM Connections
IBM Connections and a
dedicated Web CMS
IBM Connections with
Web CM Extension (XCC)
CMS Features  Full featured Web CMS - Limited Features
Single Sign On for
CMS & Connections
- Integration Project required  Single Sign On is given
Read Access Mgn. - External Read Access Mgn.  Managed thru Community access
Search Integration - Integration Project required  Integration is given
UI Integration - Integration Project required or Side
by side
 Seamlessly Integrated
Authoring - Dedicated Authors with Training  Simple (Management Compatible)
Activity Stream - No Integration  Integration is given
Social (Commenting, Re-
commendations, Lists etc.)
- No Integration  Integration is given
Personalization - Project required  Based on Profile Properties

XCC Release History
08.2012 Release 1.0
for Connections 3.0
05.2013 Release 2.0 Beta
(Limited Availability)
Connections 4.0
Activity Stream on Homepage
10.2013 Release 2.0
(General Availability)
Connections 4.0 & 4.5
Personalization
11.2013 Release 2.01 / 2.02
Improvements & Bug fixes
Performance Increases
Personalization for Custom Profile Fields
12.2013 Release 2.03
Improvements
01.2014 Release 3.0
New Widgets
Mobile
Grid Layout
02.2014 Release 3.01 / 3.02
03.2014 Release 4.0
Page Management Capabilities extended
Page Settings extended
Page specific Layout
Content Master UI Improvements
Performance Improvements
Android App Support

XCC Future Plans
Q2.2014 Release 4.X (planned)
Multilingualism
Atom & RSS Feed Widget
People Finder Widget
CCM Widget
Q2.2014 Release 5.0 (planned)
Community Landing Pages
IBM Connections Next Support

What do you think?
What do you want?
We love XCC and think it is ideal for many companies. We still
have lots of ideas on our wish list for the next releases.
However, most important to us is to know what you think!
Could you run your internal communications with XCC?
Do you have any ideas or wishes for our next releases?
Please talk to us! We need your feedback. Thank you!

Customer Statements
“Dear Felix, IBM Connect 2014 confirmed for me that the
choices we made regarding IBM Connections and to combine
it with your product, the Web Content Management Extension
for IBM Connections were the right decisions and we will
stick to that.”
Til Nieuweboer,
Manager
Operations at
ING Insurance

Customer Statements
“XCC revolutionized our Intranet entirely!
Now, relevant content can be populated
completely intuitive within seconds and is
globally accessible. It is a real innovation.”
Eva Martinez
Organizational Development
Lapp Holding AG

Customer Statements
“In order for Pilz Connections to succeed,
it was important to offer all employees simple
and clear first steps into the world of social
business. The TIMETOACT solution enabled us
to avoid reservations and acquaint users with
the concept of knowledge management.”
Jürgen Fischer, Project Manager Communication and
Collaboration Services, Pilz GmbH & Co.KG

Customer Statements
“Felix, I do not think you will have problems selling your product
once people figure it out. Your product completes IBM
Connections. As you say in your marketing material it provides
the top-down communication that overlays IBM Connections so
that the employee has no other place to attend to. They get the
top down via your product and the bottom up via IBM
Connections. Employees do not have to go anywhere else,
everything is in one place.”
US Government Customer with “no public reference” policy.
Willing to talk to potential customers, ask for contact information.

IBM Statements
To get the most out of a social software application it
should be seamlessly integrated in the work environment of
users. (…) TimeToAct takes this trend further with their new
solution out of their IBM Connections lab: Web CMS
Extension for IBM Connections.
The Web CMS Extension for IBM Connections provides a
seamless integration of different content into your IBM
Connections platform. Through the built in applications,
user groups with access to the editorial communities can
create content which will then be displayed on a
consolidated custom homepage. External content like a
corporate newsfeed or a Google Weather widget can be
offered on the custom homepage as well.
http://www.lbenitez.com/2014/02/timetoact-releases-their-newest-content.html

XCC Key Advantages
Simplicity for Users and Authors
100% Integration
Increases IBM Connections Adoption
Easy Implementation & Maintenance
Cost Efficient, increases ROI on IBM Connections

XCC for IBM Connections Installed Base
Increase IBM Connections usage by 50% to 100%
All employees have a crucial reason to visit IBM Connections
to access the integrated Internal Communications
Newbies benefit from structured content
Newbies discover content faster
(even if they do not yet follow other employees or communities)
All employees benefit from inline liking and commenting of managed
Many employees can be evolved as authors and content contributors for
landing pages for business units, service units, locations and projects
Increases Return on Investments into IBM Connections
Cuts cost for selection, purchase, implementation, integration, training and
running another platform besides IBM Connections

XCC from different Perspectives I
User Perspective (Employee, Reader)
Navigation Integration
Communication and Collaboration are either on the same page or available
within one click
Search Integration
All content is within one index
Social Integration
Content from Internal Communications can be liked and commented
(unless restricted) just as the Collaborative Content
Content Publishing, Liking and Commenting is integrated into the Activity
Stream
Single Sign On
Sign in for Web Content Management System / Website is not required

XCC from different Perspectives II
User Perspective (Employee, Reader)…
Personalized
Readers get the see the content that is relevant to them, e.g. content from their
Region, Location
Department, Branch
Mobile User Perspective
Android & iOS IBM Connection Apps
All Content is available within these apps
Author Perspective
Authors do not need to choose a system to publish their content,
all content is published in one system, i.e. IBM Connections
Creating Content is really easy, no technical training required
(i.e. management compatible)

XCC from different Perspectives III
Internal Communications Perspective
Fast CI adoption
Fast and simple content arrangement
Flexible integration from external sources
(Atom, RSS, iFrame, Web Clipping, Custom Widgets)
Serve different branches with separate landing pages
Delegate content authoring to content owners
Fast and simple personalization
Collaboration Networking Perspective
Increases the reasons to and frequency of visiting IBM Connections
Structured content increases IBM Connections acceptance and adoption to
newbies
Inline liking and commenting lowers the threshold to participate

XCC from different Perspectives IV
Information Architect Perspective
Very strong integration between communication and collaboration creates
a true Social Intranet
Authoring responsibility can be delegated to information / process owner
IT Management Perspective
The IT does not need to select, purchase, implement, integrate, train or run
another platform besides IBM Connections.
Implementing Web Content Management Extension in an hour
Configuration and Layout Customization in a week or less
Read and Author Access Management is given thru Communities,
no separate Access Management required
Personalization is really easy, no technical project required
No external Web CMS required

XCC from different Perspectives V
Budget Owner / Controller Perspective
Much cheaper then implementing, integrating and running two separate
platforms
Increases return on investments (ROI) into IBM Connections substantially

Get Started
1. Receive a 30 day free trial license
http://timetoact.de/ttacms.nsf/id/Demo-Download-XCC-en
2. Install XCC on your IBM Connections
(< 30 min)
XCC is only visible to users after minor changes the IBM Connections
theme. XCC can therefore be installed, tested and customized in the
production environment without any interference with users.
3. Create and customize your first
XCC page (< 60 min)
4. Customize your XCC layout
(< 180 min CSS editing)

XCC License Types
1. Single Homepage without Personalization
2. With Page Management, without Personalization
3. With Page Management and Personalization

Web Content Management Extension (XCC)
Team Members
Felix Binsack (XCC Product Idea & Sponsor)
+49 221 97343-10
felix.binsack@timetoact.de
Babett Schäfer (XCC Consultant, QA)
+ 49 221 97343-38
babett.schaefer@timetoact.de
Philipp van den Boom (XCC Inside Sales)
+ 49 221 97343-66
Philipp.vandenBoom@timetoact.de
Nadine Westerbur (XCC Inside Sales)
+ 49 221 97343-36
nadine.westerbur@timetoact.de
XCC Architects & Developers
Support Hotline
xcc-support@timetoact.de
+ 49 221 97343-53

Intranet, Internal Communications
& Web Content Management Systems
TIMETOACT has huge experience
with Intranets and Web Content
Management
First Domino based Web CMS in 1997
Development of the TIMETOWEB Web CMS
Many hundreds of web projects working with
internal communications and marketing
departments

Our Assets & Services for IBM Connections
Implementation Rollout Adoption
ITLOB
Deployment
Information Architecture Consulting
Web Content Management Extension (XCC)
Quick Start Kit
Help CenterTraining Coaching
CI Adoption Widget Development / Legacy Data Integration
Connections Administration Toolkit (CAT)
Consulting
Hosting
Gamification
MarketingBranding
Governance
Support
Admin Trainings
KPI Analytics
Sign In Mgn.
Asset / Best Practice ServiceProduct
Profile Extension

Connections Administration Toolkit "CAT"
Intuitive Interface for the Administration of Connections
Benefits
Web UI for administration and configuration of IBM Connections
No wsadmin commands
No XML editing
Analyze and fix user synchronization problems
No in depth WebSphere skills required
Eliminates the complexity of Connections administration
Speeds up handling of administrative tasks
Unveils the hidden treasures of Connections administration
Reduces costs of operating IBM Connections and TCO
Administer Connections from everywhere, even with your iPad ...

Our Social Business
Implementation
Checklist
The ROOTS and FRUITS
of a Successful
Social Intranet
Implementation
http://socialintranet.de

Social Software – Our Video (german only)
https://www.youtube.com/watch?v=NBsvzwEoBJg

Thank you for your interest
http://timetoact.de/xcc
xcc@timetoact.de
+49 221 97343 0

TIMETOACT Web Content Management Extension for IBM Connections

More Related Content

What's hot (20)

Similar to TIMETOACT Web Content Management Extension for IBM Connections (20)

Recently uploaded (20)

TIMETOACT Web Content Management Extension for IBM Connections