The Mobile Web
We are Tincan / @tincanpippip

            Ben Holliday
      UX Designer / @hollidazed
Mobile
“Mobile is under hyped in the medium term”
        Steve Wing - Guardian News & Media
Mobile
Mobile
It's becoming increasingly difficult to determine what
           exactly is mobile and what isn't
Mobile
It's becoming increasingly difficult to determine what
           exactly is mobile and what isn't

  The challenge is to make it simpler, easier, and
better for users to connect whenever, wherever and
                  however they want
Assumptions
Assumptions
We know how people view our websites
Assumptions
    We know how people view our websites

We know the context of use when people use our
         websites on different devices
Context
Context
Context doesn’t necessarily determine intent
Context
  Context doesn’t necessarily determine intent

Making decisions about what people want based
  simply on the device they are using is a little
                bit like telepathy
Context
Context
“Mobile” has become a synonym for “Less” and
 “Desktop” has become a synonym for “More”
Context
“Mobile” has become a synonym for “Less” and
 “Desktop” has become a synonym for “More”

          Mobile = Smaller Screen
Content
Why should the “desktop” user be more willing
    to put up with unnecessary content?
Challenge
    User expectations are very high...
everywhere optimised for their context and
      situation, now. All channels.
Opportunity
Opportunity
An opportunity to refocus, identify and re-affirm
 business goals, consider key audiences and
         establish design principles
Tincan - Mobile Elephant
Foundation
1. Business/User Goals
2. Audience/Personas
3. Strategy
4. Content
Foundation               Solutions
1. Business/User Goals   1. Native Apps
2. Audience/Personas     2. Web Apps/Mobile Sites
3. Strategy              3. Responsive Design
4. Content               4. Adaptive Process
Twitter               BBC iPlayer           Telegraph     Times




Eyewitness         British Heart Foundation    RSPCA      Just Giving




                     Native Apps
               Developed/targeted to a specific OS.
            Should have a specific purpose, be beautiful,
                    accessible, and high quality.
Tincan - Mobile Elephant
Motorola Xoom (Android)




Beyond iOS
                 HTC Flyer (Android)
Web Apps/
Mobile Sites
Work using a web browser
using HTML5, CSS3,
and Javascript. Can be
targeted to specific devices
Responsive Design
   Work using a web browser using HTML, CSS,
and Javascript. Devices are treated as a spectrum
  (based on capabilities) rather than treated as
    mobile vs desktop - provides basic reach
            to all platforms/devices
about.com
ica.org.uk
ica.org.uk
Adaptive Process
       Start with responsive content/designs...
...then consider a mobile site for specific platforms
      if your users would benefit from different
                content or presentation
Tincan - Mobile Elephant
App Vs Browser
e   Native App                                    Browser/Mobile Site
    • Paid or free                                • Free
    • Separate versions required for each         • Accessible to all cross-platform/browsers.
      operating system (OS)                         Can be optimised/targeted to specific OS
    • Customisable/can integrate with device      • Discoverable – search/linked through the
      design, features and functions                wider web and engaged on social media
    • Run locally with quick loading and fluid    • Internet reliance. Local caching/HTML5
      interaction                                   storage options
    • More cost/time investment required          • Less investment/native web technologies
    • Updated through new versions for users to   • Relatively simple to maintain with instant
      download.                                     updates to all users.
Adaptive Content
             Safari   Readability   Instapaper


  User tools now exist to free up content from
a single endpoint. The challenge is how can we
    design for our content in such a way that
        the reader won’t reach for them?
Adaptive Content
End
We are Tincan

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Tincan - Mobile Elephant

  • 1. The Mobile Web We are Tincan / @tincanpippip Ben Holliday UX Designer / @hollidazed
  • 2. Mobile “Mobile is under hyped in the medium term” Steve Wing - Guardian News & Media
  • 4. Mobile It's becoming increasingly difficult to determine what exactly is mobile and what isn't
  • 5. Mobile It's becoming increasingly difficult to determine what exactly is mobile and what isn't The challenge is to make it simpler, easier, and better for users to connect whenever, wherever and however they want
  • 7. Assumptions We know how people view our websites
  • 8. Assumptions We know how people view our websites We know the context of use when people use our websites on different devices
  • 11. Context Context doesn’t necessarily determine intent Making decisions about what people want based simply on the device they are using is a little bit like telepathy
  • 13. Context “Mobile” has become a synonym for “Less” and “Desktop” has become a synonym for “More”
  • 14. Context “Mobile” has become a synonym for “Less” and “Desktop” has become a synonym for “More” Mobile = Smaller Screen
  • 15. Content Why should the “desktop” user be more willing to put up with unnecessary content?
  • 16. Challenge User expectations are very high... everywhere optimised for their context and situation, now. All channels.
  • 18. Opportunity An opportunity to refocus, identify and re-affirm business goals, consider key audiences and establish design principles
  • 20. Foundation 1. Business/User Goals 2. Audience/Personas 3. Strategy 4. Content
  • 21. Foundation Solutions 1. Business/User Goals 1. Native Apps 2. Audience/Personas 2. Web Apps/Mobile Sites 3. Strategy 3. Responsive Design 4. Content 4. Adaptive Process
  • 22. Twitter BBC iPlayer Telegraph Times Eyewitness British Heart Foundation RSPCA Just Giving Native Apps Developed/targeted to a specific OS. Should have a specific purpose, be beautiful, accessible, and high quality.
  • 24. Motorola Xoom (Android) Beyond iOS HTC Flyer (Android)
  • 25. Web Apps/ Mobile Sites Work using a web browser using HTML5, CSS3, and Javascript. Can be targeted to specific devices
  • 26. Responsive Design Work using a web browser using HTML, CSS, and Javascript. Devices are treated as a spectrum (based on capabilities) rather than treated as mobile vs desktop - provides basic reach to all platforms/devices
  • 30. Adaptive Process Start with responsive content/designs... ...then consider a mobile site for specific platforms if your users would benefit from different content or presentation
  • 32. App Vs Browser e Native App Browser/Mobile Site • Paid or free • Free • Separate versions required for each • Accessible to all cross-platform/browsers. operating system (OS) Can be optimised/targeted to specific OS • Customisable/can integrate with device • Discoverable – search/linked through the design, features and functions wider web and engaged on social media • Run locally with quick loading and fluid • Internet reliance. Local caching/HTML5 interaction storage options • More cost/time investment required • Less investment/native web technologies • Updated through new versions for users to • Relatively simple to maintain with instant download. updates to all users.
  • 33. Adaptive Content Safari Readability Instapaper User tools now exist to free up content from a single endpoint. The challenge is how can we design for our content in such a way that the reader won’t reach for them?