Tools to Build Rapport and Better Relationships

Tools to Build Rapport
And create more frui/ul interac1ons
www.beyondnlp.edu.au

So what is “Rapport”?
Establishing rapport is a connec1on with your environment, trusted and ﬁlled with
emo1onal aﬃnity; A state of connec1on in which you can be more authen1c, crea1ve
and collabora1ve. In a business context: the more rapport, the more collabora1on,
and the more innova1on. Remember how we naturally do this with liHle children, use
those skills in your everyday interac1ons.

Process of building rapport:
Rapport in Neuro Linguis1c
Programming (NLP) is a
technique to become more
conscious of the elements that
builds a connec1on. Like
mirroring, eye contact and
matching breathing rhythm.

What can we do to create rapport?
•  Listen before you speak;
•  Connect before trying to inﬂuence;
•  Take a moment to be authen1c.


Process of building rapport:
Meet someone, where they are
at:
•  This means that you mirror the
same behaviour they are
exhibi1ng ﬁrst (see the list on
the next slide)
•  Pace them (i.e. copy them for
a period of 1me)
•  Then switch to leading
mannerisms and behaviours
which would then make them
able to be open to what you
suggest.

The major elements of rapport:
•  Mirroring
•  Matching
PHYSIOLOGY
•  Posture *
•  Gesture
•  Facial expression & blinking *
•  Breathing
TONALITY
•  Voice
•  Tone (pitch)
•  Tempo (speed)
•  Timbre (quality)
•  Volume (loudness)
WORDS
•  Predicates
•  Key words
•  Common experiences &
associa1ons
•  Content chunks
(Key elements have been iden1ﬁed with *)

With NLP training you learn to gain rapport with diﬀerent kinds
of people. You are armed with tools that can enable any person
to like you by mastering certain NLP rapport-building
techniques. This doesn’t mean they will like you instantly, what
it means is that other people will see in you, something they see
in themselves.

This creates a natural rapport building environment, a state of
connec1on in which you can be more authen1c, crea1ve and
collabora1ve. If someone is being disingenuous whilst trying to
build rapport, people know, you can sense it. Always be as
authen1c and as real as you can be.

Thank You!
Curious about BeyondNLP? www.beyondnlp.edu.au

Curious about
BeyondNLP?
NLP is based on the study of excellence
– on the mindsets, interpersonal skills,
and consistent behaviour of excep1onal
people.

At BeyondNLP we aim to share an
excep1onal new world of
possibili1es with you.

Visit www.beyondnlp.edu.au to ﬁnd out
more.

Tools to Build Rapport and Better Relationships

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Tools to Build Rapport and Better Relationships