TOWARDS
INTERACTIVE
SCREENS


Chaki Ng
                            6/7/2010
MIT Media Lab/Harvard
                        1
interactive screens = the future?




                2
deployed/ing a signage network?




               3
support users interactions? how?




               4
dump terminals
 who are you?

   wait in line
   loops only

MOST SCREENS
        5
interaction
personalization

 collaboration
 exploration

OUR AGENDA
       6
olpc
e-ink                       minority report
                   robots
  citycar
                               scratch

             MEDIA LAB
            candy store for grown-ups

                        7
E14
“see through” workspace

           8
CUBES
  9
CUBES
  10
SPONSOR WEEK
     a.k.a. “circus”
11
THE GLASS INFRASTRUCTURE

•   Touchscreens throughout the building

•   RFID for everyone

•   Multi-user interactions/sharing

•   Structured and free explorations

•   Portfolio

                                      12
WALL MOUNT
    13
FREE STANDING
      14
ENCASING
15
RFID
 16
ANATOMY
samsung, mac mini, reader+antenna, mouse client, rfid service

                             17
clients     screen
                           leaderboard          portfolio       photostation
           frontend




services              backend         user profile
                                                        rfid services
                       service        databases




           COMPONENTS
                                 18
SCREEN
19
SCREEN
20
SCREEN
21
LEADERBOARD
22
PHOTOSTATION
23
LAUNCH EXPERIENCE


•   500+ guests for 3 full days

•   30 wall-mounted screens, 6 free standing, 2 leaderboards

•   Thousands of charms collected, hundreds of exchanges

•   Great for an “alpha” project


                                   24
25
UX LESSONS



    26
ICON = SIMPLICITY
good for the use case; more security not necessary

                        27
ATM EFFECT
do design clues to encourage collaboration

                    28
FIND LEAD USERS
  they will train others for you

                29
FINGERPRINTS
do assume people will touch any UX elements

                    30
TOO SIMPLE
do explain “smart” UX design

             31
UX EXPLOSION
do worry about extreme cases

             32
TAKE YOUR TURN
do work around device limitations...

                 33
FUTURE WORK

•   interaction: multi-touch, gestural, facial

•   personalization: cell phones, multiple visits

•   collaboration: gaming, people recommendations

•   exploration: richer learning model, user-contribution

•   open: rfid api, new apps, ads/messages

                                    34
collaborators:


Chaki Ng                      viral communications,
                              information ecology,
chaki@post.harvard.edu        and NeCSys
                         35

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Towards Interactive Screens