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Training and development
LEARNING OUTCOME:
 Assessment of training needs.
 Learn the steps in an employee training
process.
 Evaluate employee training programmes.
 Explain an effective training programme.
 Present an overview of e-learning.
Training and development
Training and development
EMPLOYABILITY OF INDIAN
GRADUATES
Here are some of the interesting facts which came to my notice
 50 per cent of Indian graduates not fit to be hired: report
(ndtv.com)
 India Graduates Millions, but Too Few Are Fit to Hire
(The Wall Street Journal online.wsj.com)
 A million engineers in India struggling to get placed in an
extremely challenging market
(economictimes.indiatimes.com)
 Nearly 47 per cent graduates in India unemployable
(thehindu.com)
 Less than 11 per cent of hotel management graduates
'employable'
(economictimes.indiatimes.com)
Fact is On an average more than 50 lakh
students graduate every year in India, a
three , four or five years of degree after
12thstandard from all the streams. More than
75%+ students are entering the job market
and ‘Nearly 47 % graduates in India
unemployable (thehindu.com)’
HAVE YOU HEARD ABOUT UPS?
https://www.jobs-ups.com/training
This is HCL
http://www.hcltss.com/our-programs/class-12/
WHAT IS TRAINING?
Training is the process by which an employee
acquires the necessary knowledge and skills
to perform the job.
SIGNIFICANCE OF EMPLOYEE TRAINING
• Enlargement of skills and competency.
• Enhancement of customer satisfaction.
• Enhancing competitive advantage.
• Enrichment of team spirit.
• Ensuring personal growth.
• Enabling a learning culture.
• Establishing a positive organizational climate.
• Encouraging better health and safety
measures.
• Enduring organizational growth and
development.
ASSESSING CURRENT EMPLOYEES’ TRAINING NEEDS
8–12
Performance Appraisals
Job-Related
Performance Data
Observations
Interviews
Assessment Center
Results
Individual Diaries
Attitude Surveys
Tests
Methods for
Identifying
Training
Needs
Human Resource Management,
5E
13
INPUTS IN T & D
 Skills
 Education
 Development
 Ethics
 Attitudinal changes
 Decision making skills
Steps in the training process
METHODS OF TRAINING
Training and development
TRAINING METHODS (CONTINUED)
 On-the-Job Training (OJT)
 Having a person learn a job
by actually doing the job.
 Types of On-the-Job
Training
 Coaching or understudy
 Mentoring
 Job rotation
 Special assignments
 Advantages
 Inexpensive
 Learn by doing
 Immediate feedback
8–17
TRAINING METHODS (CONTINUED)
 Effective Lectures
 Don’t start out on the wrong foot.
 Give listeners signals.
 Be alert to your audience.
 Maintain eye contact with audience.
 Make sure everyone in the room can hear.
 Control your hands.
 Talk from notes rather than from a script.
 Break a long talk into a series of five-minute talks.
 Practice and rehearse your presentation.
8–18
PROGRAMMED LEARNING
 Advantages
 Reduced training time
 Self-paced learning
 Immediate feedback
 Reduced risk of error for
learner
8–19
Presenting
questions, facts,
or problems to
the learner
Allowing the
person to
respond
Providing
feedback on the
accuracy of
answers
http://money.cnn.com/2017/08/15/technology/b
usiness/ups-virtual-reality/index.html
COMPUTER-BASED TRAINING (CBT)
 Advantages
 Reduced learning time
 Cost-effectiveness
 Instructional consistency
 Types of CBT
 Interactive multimedia training
 Virtual reality training
8–21
DISTANCE AND INTERNET-BASED TRAINING
8–22
Teletraining
Videoconferencing
Internet-Based Training
E-Learning and
Learning Portals
Distance Learning
Methods
MANAGEMENT DEVELOPMENT
8–23
Assessing the
company’s
strategic
needs
Developing the
managers and
future
managers
Long-Term Focus
of Management
Development
Appraising
managers’
current
performance
MANAGEMENT DEVELOPMENT (CONTINUED)
8–24
Job
Rotation
Action
Learning
Managerial
On-the-Job
Training
Coaching/
Understudy
Approach
MANAGING ORGANIZATIONAL
CHANGE AND DEVELOPMENT
(CONTINUED)
8–25
1
Moving
Overcoming Resistance to Change:
Lewin’s Change Process
Unfreezing
Refreezing
2
3
HOW TO LEAD THE CHANGE
 Unfreezing Phase
 Establish a sense of urgency (need for change).
 Mobilize commitment to solving problems.
 Moving Phase
 Create a guiding coalition.
 Develop and communicate a shared vision.
 Help employees to make the change.
 Consolidate gains and produce more change.
 Refreezing Phase
 Reinforce new ways of doing things.
 Monitor and assess progress.
8–26

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Training and development

  • 2. LEARNING OUTCOME:  Assessment of training needs.  Learn the steps in an employee training process.  Evaluate employee training programmes.  Explain an effective training programme.  Present an overview of e-learning.
  • 5. EMPLOYABILITY OF INDIAN GRADUATES Here are some of the interesting facts which came to my notice  50 per cent of Indian graduates not fit to be hired: report (ndtv.com)  India Graduates Millions, but Too Few Are Fit to Hire (The Wall Street Journal online.wsj.com)  A million engineers in India struggling to get placed in an extremely challenging market (economictimes.indiatimes.com)  Nearly 47 per cent graduates in India unemployable (thehindu.com)  Less than 11 per cent of hotel management graduates 'employable' (economictimes.indiatimes.com)
  • 6. Fact is On an average more than 50 lakh students graduate every year in India, a three , four or five years of degree after 12thstandard from all the streams. More than 75%+ students are entering the job market and ‘Nearly 47 % graduates in India unemployable (thehindu.com)’
  • 7. HAVE YOU HEARD ABOUT UPS? https://www.jobs-ups.com/training
  • 10. WHAT IS TRAINING? Training is the process by which an employee acquires the necessary knowledge and skills to perform the job.
  • 11. SIGNIFICANCE OF EMPLOYEE TRAINING • Enlargement of skills and competency. • Enhancement of customer satisfaction. • Enhancing competitive advantage. • Enrichment of team spirit. • Ensuring personal growth. • Enabling a learning culture. • Establishing a positive organizational climate. • Encouraging better health and safety measures. • Enduring organizational growth and development.
  • 12. ASSESSING CURRENT EMPLOYEES’ TRAINING NEEDS 8–12 Performance Appraisals Job-Related Performance Data Observations Interviews Assessment Center Results Individual Diaries Attitude Surveys Tests Methods for Identifying Training Needs
  • 13. Human Resource Management, 5E 13 INPUTS IN T & D  Skills  Education  Development  Ethics  Attitudinal changes  Decision making skills
  • 14. Steps in the training process
  • 17. TRAINING METHODS (CONTINUED)  On-the-Job Training (OJT)  Having a person learn a job by actually doing the job.  Types of On-the-Job Training  Coaching or understudy  Mentoring  Job rotation  Special assignments  Advantages  Inexpensive  Learn by doing  Immediate feedback 8–17
  • 18. TRAINING METHODS (CONTINUED)  Effective Lectures  Don’t start out on the wrong foot.  Give listeners signals.  Be alert to your audience.  Maintain eye contact with audience.  Make sure everyone in the room can hear.  Control your hands.  Talk from notes rather than from a script.  Break a long talk into a series of five-minute talks.  Practice and rehearse your presentation. 8–18
  • 19. PROGRAMMED LEARNING  Advantages  Reduced training time  Self-paced learning  Immediate feedback  Reduced risk of error for learner 8–19 Presenting questions, facts, or problems to the learner Allowing the person to respond Providing feedback on the accuracy of answers
  • 21. COMPUTER-BASED TRAINING (CBT)  Advantages  Reduced learning time  Cost-effectiveness  Instructional consistency  Types of CBT  Interactive multimedia training  Virtual reality training 8–21
  • 22. DISTANCE AND INTERNET-BASED TRAINING 8–22 Teletraining Videoconferencing Internet-Based Training E-Learning and Learning Portals Distance Learning Methods
  • 23. MANAGEMENT DEVELOPMENT 8–23 Assessing the company’s strategic needs Developing the managers and future managers Long-Term Focus of Management Development Appraising managers’ current performance
  • 25. MANAGING ORGANIZATIONAL CHANGE AND DEVELOPMENT (CONTINUED) 8–25 1 Moving Overcoming Resistance to Change: Lewin’s Change Process Unfreezing Refreezing 2 3
  • 26. HOW TO LEAD THE CHANGE  Unfreezing Phase  Establish a sense of urgency (need for change).  Mobilize commitment to solving problems.  Moving Phase  Create a guiding coalition.  Develop and communicate a shared vision.  Help employees to make the change.  Consolidate gains and produce more change.  Refreezing Phase  Reinforce new ways of doing things.  Monitor and assess progress. 8–26