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FLOWCHART FOR TROUBLED PROJECTS
START
Realise Requirements (Properly)
YES
NO WILD ENTHUSIASM (AGAIN?)
Insanity? "New Broom Sweeps Clean" syndrowm
INSANITY - SAME AS LAST JOB
Define Success/Failure/'Trouble"
DEJECTION
Mechanism for Escalation?
REALISE REQUIREMENTS (Better late than never) YES
Is 'Complete' defined?
NO
DISILLUSIONMENT
CHAOS / CONFUSION
BARGAINING Success/Failure Criteria Defined?
NO DENIAL
Shooting Messengers leads to 'heads down
YES culture
SEARCH FOR GUILTY
Political Projects DENIAL
AMBITIOUS PROJECTS Realisation of Requirements
YES
NO NO SHOCK
Accusations of 'negativity'
Beware 'the sky is falling'
YES
Nerve to say "NO" ANGER
"Too big to Fail" "Throw Resources to fix" syndrome
Moral Fortitude of Leadership tested
NO
YES Realise Requirements
BARGAINING
DENIAL / ANGER
DEPRESSION
External HERO seeks glory
NO
YES DEPRESSION / ANGER
NO DENIAL SHOCK
ANGER
BARGAINING
YES
PROMOTION OF NON-INVOLVED
REALISATION OF REQUIREMENTS
Project team defensive ACCEPTANCE
Sacking of innocent Alignment
NEED FOR PROJECT / BUSINESS CASE
PROJECT EXECUTION (Execution Plan, M&C,
Reports/Escalation Criteria, Change Control)
PROJECT PLANNING (Baseline, Sequence, Dependency,
Constraint, Risk, WBS/OBS/CBS/TBS)
ASCERTAIN REMEDIATION REQUIRED PLUS BUDGET
(Time/Cost/People)
PROJECT INITIATION (Project Charter, Authority,
Procurement Model) / Funding)
CLOSE OUT
PROJECT
ABANDON
ISSUE REPORT TO
PM/PD
FORMULATE RECOVERY PROJECT TO BE
IMPLEMENTED & EXECUTED
DEVELOP RECOVERY PLAN, PRIORITIES, PEOPLE,
TIME/COST, TRAINING
INTERIM REVIEWS OF REPORTS, COMPLIANCE WITH
GOALS, TEAM EVALUATION, EXECUTION.
ASCERTAIN ASPECTS TROUBLED (Planning, Scope,
Quality, Comms, Risks, Team, Client)
DEFINE REQUIREMENTS FOR RECTIFICATION /
ACTION PLAN
SEEK AUTHORISATION FOR CHANGE/FURTHER
WORK
LESSONS LEARNED, FEEDBACK TO ONGOING
PROJECTS, ORGANISATIONAL LEARNING
AMEND PROJECT DOCUMENTATION / ORGANISATION
(WBS/OBS/CBS/TBS/RBS, schedule, org structure)
TRAINING SESSIONS, ORGANISATIONAL ALIGNMENT,
ASSISTANCE AS REQ'D
PROJECT REFORMULATION STRATEGY +
DEALING WITH EXISTING PROJECT
ALTERNATIVE DELIVERY MECHANISMS
(Rescope, Repackage, Re-contract)
FINALISE RECOVERY PLAN/STRATEGY
INCEPTION PLAN (Communicate to relevant parties,
training sessions, organisational change)
MODIFY AS
REQUIRED
VERIFY REVIEW & RECOMMENDATIONS - Root Causes
& possible solutions
CONSULT 'RELEVANT' STAKEHOLDERS / PROJECT
TEAM MEMBERS (Task Force?)
COMPLETE?
TROUBLED?
Is Project Recoverable in
current context?
Essential
Project?
OK?
Acceptable to Project
Sponsor?
OK?
Business Case
review req'd?

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Troubled projects id ans correction grief cycle

  • 1. FLOWCHART FOR TROUBLED PROJECTS START Realise Requirements (Properly) YES NO WILD ENTHUSIASM (AGAIN?) Insanity? "New Broom Sweeps Clean" syndrowm INSANITY - SAME AS LAST JOB Define Success/Failure/'Trouble" DEJECTION Mechanism for Escalation? REALISE REQUIREMENTS (Better late than never) YES Is 'Complete' defined? NO DISILLUSIONMENT CHAOS / CONFUSION BARGAINING Success/Failure Criteria Defined? NO DENIAL Shooting Messengers leads to 'heads down YES culture SEARCH FOR GUILTY Political Projects DENIAL AMBITIOUS PROJECTS Realisation of Requirements YES NO NO SHOCK Accusations of 'negativity' Beware 'the sky is falling' YES Nerve to say "NO" ANGER "Too big to Fail" "Throw Resources to fix" syndrome Moral Fortitude of Leadership tested NO YES Realise Requirements BARGAINING DENIAL / ANGER DEPRESSION External HERO seeks glory NO YES DEPRESSION / ANGER NO DENIAL SHOCK ANGER BARGAINING YES PROMOTION OF NON-INVOLVED REALISATION OF REQUIREMENTS Project team defensive ACCEPTANCE Sacking of innocent Alignment NEED FOR PROJECT / BUSINESS CASE PROJECT EXECUTION (Execution Plan, M&C, Reports/Escalation Criteria, Change Control) PROJECT PLANNING (Baseline, Sequence, Dependency, Constraint, Risk, WBS/OBS/CBS/TBS) ASCERTAIN REMEDIATION REQUIRED PLUS BUDGET (Time/Cost/People) PROJECT INITIATION (Project Charter, Authority, Procurement Model) / Funding) CLOSE OUT PROJECT ABANDON ISSUE REPORT TO PM/PD FORMULATE RECOVERY PROJECT TO BE IMPLEMENTED & EXECUTED DEVELOP RECOVERY PLAN, PRIORITIES, PEOPLE, TIME/COST, TRAINING INTERIM REVIEWS OF REPORTS, COMPLIANCE WITH GOALS, TEAM EVALUATION, EXECUTION. ASCERTAIN ASPECTS TROUBLED (Planning, Scope, Quality, Comms, Risks, Team, Client) DEFINE REQUIREMENTS FOR RECTIFICATION / ACTION PLAN SEEK AUTHORISATION FOR CHANGE/FURTHER WORK LESSONS LEARNED, FEEDBACK TO ONGOING PROJECTS, ORGANISATIONAL LEARNING AMEND PROJECT DOCUMENTATION / ORGANISATION (WBS/OBS/CBS/TBS/RBS, schedule, org structure) TRAINING SESSIONS, ORGANISATIONAL ALIGNMENT, ASSISTANCE AS REQ'D PROJECT REFORMULATION STRATEGY + DEALING WITH EXISTING PROJECT ALTERNATIVE DELIVERY MECHANISMS (Rescope, Repackage, Re-contract) FINALISE RECOVERY PLAN/STRATEGY INCEPTION PLAN (Communicate to relevant parties, training sessions, organisational change) MODIFY AS REQUIRED VERIFY REVIEW & RECOMMENDATIONS - Root Causes & possible solutions CONSULT 'RELEVANT' STAKEHOLDERS / PROJECT TEAM MEMBERS (Task Force?) COMPLETE? TROUBLED? Is Project Recoverable in current context? Essential Project? OK? Acceptable to Project Sponsor? OK? Business Case review req'd?