Unified ip phone_portfolio_overview (1)

Editor's Notes

• #4: Cisco’s strategic direction for collaboration has 5 key elements. First, an interoperable, open architecture is a top priority for Cisco. We recognize that people inside the organization and their partners and customers outside operate in different workspaces, with different applications, on different devices and operating systems. Inter-company collaboration is simply not possible without broad and deep interoperability – it is absolutely critical and something the industry needs to be committed to – as it’s in the best interest of all of our customers. With our Cisco Unified IP Phone portfolio, for example, the 3900, 6900, 7900, 8900 and 9900 Series all take advantage of Session Initiation Protocol to position us in support of the goal of expanded interoperability. Next, while collaboration today is largely within the organization with our own work groups or teams, we firmly believe that collaboration over the next couple years, will extend beyond the firewalls…With inter-company collaboration , organizations are able to securely collaborate with their partners, suppliers, and customers as if they were behind their own firewall. Solutions such as the Intercompany Media Engine and Cisco Unified IP Phones will deliver secure and more personalized communications, with video across teams, breaking down geographical and corporate boundaries. Next, we believe that collaboration is moving from text and document-centric, to communications and people centric. Next to a face-to-face meeting, video is the most natural way for human beings to communicate. In fact, studies show that over 90% of our communication is from non-verbal clues – our body language. Especially in this era of reduced travel, video has the ability to increase the trust we build. Video will be a transformative element that will become as easy to use as documents are today – as easy to create, publish, search and repurpose. Cisco Unified IP Phones are a key component to that transformation. For Information [not covered in this presention] [Next, we believe social software will change the way business works. As human beings, we have a natural tendency to build relationships and seek others with like minded interests; we want to share information, broadcast our preferences and contribute our expertise. The rigidly structured, silo’d teams that were traditionally put in place in most enterprises will give way to more fluid, ad-hoc communities. Companies will increasingly rely on “ clusters of experts” to get critical projects completed. These groups will form dynamically to achieve a shared outcome. In the future, people may be dynamically tagged with specific expertise based on their activity in the network – for instance; what applications they work in, which websites they visit, etc. Cisco will deliver Enterprise Social Software with the ease of use, speed and ubiquity that social networks offer in the consumer world – combined with – the security, availability, quality of service, and reliability required by the enterprise.] And finally, enterprise and IT architects will require Flexible deployment models based on the company, their IT resources, users and priorities. The Cisco Unified IP Phone portfolio offers you a wide array of solutions, taking advantage of the robustness, security and performance of the network, to meet not only your IT objectives but also the needs of your user community. From either on-premise server solutions, such as Unified Communications Manager or in hosted models such as with Hosted Collaboration Services. Last, we believe that all of these must be brought together into an integrated experience . Whether we’re talking about the customer experience in a retail store, the experience in financial services, the forklift operator’s experience in manufacturing, or the doctor/nurse/patient experience in healthcare – our vision for collaboration is not just to optimize business processes, but rather to enable new and better experiences that translate to tangible and differentiated business value.
• #5: Cisco’s collaboration architecture not only powers our product portfolio, it is also our most important differentiator. From the ground up, it is constructed to enable boundaryless collaboration – breaking down silos between content formats, between individual tools and devices, between companies, and ultimately between people working towards a common goal. At Cisco, we recognize that it requires a combination of both great software and purpose-built hardware to deliver the experiences that most effectively bring people together. It is the converged network that enables unmatched agility, resiliency, scalability and quality of experience – and that allows an organization to securely span beyond its corporate firewall in order to collaborate with customers, partners and suppliers. With Media Net, the network will be able to dynamically route rich media traffic along the path of least resistance to deliver the fastest and highest quality voice, video and data experiences to end users. Devices will automatically be able to advertise what services are available to them so that things like the configuration of dial plans can be automated… changing the experience for those working in IT behind the scenes as well. And there’s much more - so when you hear competitors talk about the network as “just plumbing”, you can respond with confidence that it’s actually an intelligent platform for rich and effective inter-company collaboration. On top of this foundation resides a comprehensive set of network-based services that enrich collaborative applications - services that can turn video into a first-class experience and data into information with appropriate context. Products can be built faster, deals closed more effectively, new market opportunities uncovered. Services such as presence – and we mean presence well beyond the boundaries of instant messaging – that are shared across different tools and devices, bridging between individual application slios using standards-based protocols such as SIP/SIMPLE and XMPP. Services that allow you to locate the people you need to interact with, whether they’re in the office or on the road – and that can manage collaborative sessions such that if a call is dropped, with a touch of a button it can be resumed – and then transferred - as you move between different devices in the flow of your natural workstream. Cisco’s portfolio of collaboration applications leverage these services to help companies deliver against the top line business imperatives they are facing today - - such as saving on travel costs, improving employee productivity, increasing customer intimacy and facilitating innovation as they prepare for the upturn. And for IT, as we’ve stated in our strategic direction, the architecture is enabled through a set of flexible deployment models – whether on premise, Software as a Service or a hybrid of the two – to meet the specific needs of the organization. What you probably know Cisco well for is the communications area of our portfolio. We pioneered IP communications and today are the market leader with a broad range of end points and applications. It’s where the Cisco Unified IP Phone Portfolio of solutions that we’ll discuss today resides.
• #6: Before we get into the specifics of __________ portfolio of endpoints, lets touch on the value that Cisco Unified IP Phones bring to your business to enhance collaboration throughout your organizations. With Cisco Unified IP Phones, you benefit from a breadth of solutions and accessories which are designed to meet the needs of your business. From the IP Phone 3900 Series for basic IP communications that can replace traditional analog and digital telephones to the 6900 Series, which offers full duplex speakerphones, eco-friendly power solutions and business grade voice communications for cost-effectiveness (and selective models in 2010 supporting video communications using Cisco Unified Video Advantage). To the IP Phone 7900 Series, offering a wide array of advanced endpoints with desktop, wireless and conference phones, support for multimedia applications on selected models to further extend your desktop investment and add business value. To the IP Phone 8900 and 9900 Series, which take collaborative experience to new levels with higher resolution color displays, High-definition voice for crystal clear communications, USB ports for flexibility, Wi-Fi, Bluetooth, and interactive video on selected models for portability, greater ROI and delivery of a face-to-face communications experience without the expense of business travel! And with the recent announcement at Collaboration Summit of support for virtualization – your 6900, 7900, 8900 and 9900 Series endpoints can all support desktop virtualization leveraging Cisco’s network for a full desktop experience with end-to-end security and reliability. The endpoint introductions we’ll be covering today further elevate your communications experience – not only within your organization but also external to it. These are solutions that can accelerate the pace of decision making within your teams, while helping to lower your costs and maximize your IT investment. You’re able to stay more connected, break down geographic boundaries within your organization and with those of other organizations. Reduce travel expenses for lower operating costs. And you benefit with a superior user experience, taking advantage of rich multimedia applications along with greater choice and convenience
• #7: The IP Phone 9900 Series is a new portfolio of advanced collaborative media endpoints which deliver cutting edge, high-powered collaborative capabilities at the desktop including support for interactive video directly from the endpoints themselves, High-definition voice, Bluetooth, USB connectivity for greater flexibility and convenience, support for a wide array of business applications from your virtual desktop, residing in the cloud, with the VXC 2100 endpoint for VDI. The IP Phone 8900 Series is a portfolio of advanced professional media endpoints, which takes advantage of the similar ergonomics and include support for HQ video and voice, USB connectivity and a wide array of business apps that are accessible from your virtual desktop, via the cloud, supported by the 8900 Series as a virtual desktop zero client. ( presenter note: only the 8961 supports the VXC 2100 – 8941 and 8945 endpoints DO NOT support the VXC 2200 endpoint at this time). The IP Phone 7900 Series of advanced business endpoints continues to be enhanced with new introductions for mobility (the recent 7925G-EX now available and in April 2011, the 7926G) and now support for desktop virtualization (selected models). The market-leading IP Phone 7900 Series continues to offer you a range of solutions, from the lobby to the executive office and everything in-between and supports, on selected models, capabilities such as High-definition voice, Gigabit Ethernet and color displays along with support for a wide array of business apps from a virtual desktop zero client with the VXC 2200 endpoint. Video communications are supported on selected models with the Cisco Unified Video Advantage (CUVA) application. The IP Phone 6900 Series, a portfolio of business voice endpoints are an ideal solution for customers who are seeking cost-effective access to Cisco Unified Communications solutions to further collaboration within their organization. The IP Phone 6900 Series, with support for single-call-per-line appearance, is ideal for customers interested in a traditional telephony-line user experience. Video communications are supported through the Cisco Unified Video Advantage application and a wide array of business apps are accessible from the cloud with a virtual desktop zero client (VXC 2200 endpoint) on selected models. The IP Phone 3900 Series is an entry level portfolio of endpoints that provides very affordable basic voice communications. It is ideally suited to replace traditional Time Division Multiplexed (TDM) phones such as analog and digital phones with a solution that integrates into the customer’s IP network (thus, a network recognized device) with features from Business Edition 3000 all the way to Unified Communications Manager.
• #9: Here are some of the key areas of enhancement that you’ll be hearing about with our portfolio announcements.. Interactive video – We’re directly integrating video within our IP Phone 9900 Series ergonomic design.. to enable closer collaboration and deliver new communication services to employees. Richer Multimedia Experiences – The 9900 and 8900 Series of endpoints include large, higher resolution color displays to enhance user interaction with applications. Extend Workspace Flexibility – We’ve added Bluetooth with support for Bluetooth accessories such as the Jawbone ICON for Cisco Bluetooth Headset, USB connectivity, Wi-Fi and accessories such as the IP Color Key Expansion Module to enhance flexibility for users at the workspace and departments. Virtual Computing – The IP Phones 9900 Series supports not only your Unified Communications need but with customer adoption of the VXC 2100 endpoints for desktop virtualization, now offer customers the opportunities to increase agility and reduce costs of ownership at the desktop with desktop virtualization – making the IP Phone not only a video and voice communications endpoint but now a customer’s access point to their entire desktop communications experience. Maximizing Investment – Delivery of accessories which extend your IT investment – such as expansion modules for easy expansion of line/feature keys, desktop virtualization for reduced desktop footprint and increased endpoint performance and video cameras to integrate video communications into your organization And finally, Earth Friendly – Green initiatives are an ongoing priority for Cisco and we’ll be talking about how these endpoints are good for the environment and for your pocket-book.
• #10: One of our key areas of focus within the Voice Technology Group is delivering a superior user experience. The 9900 and 8900 Series portfolios take advantage of a number of new key design concepts. Selected models include: Rounded Buttons – fixed keys on both portfolios take advantage of rounded buttons, which provide your users not only an improved tactile feel but also increase their accuracy in interaction. (all models) Tricolor LED’s – keys located around the display have built-in tricolor (red, amber, green) LED’s which provide call-state information at a glance. For example, green indicates an active call or session, amber indicates a new incoming call/session and red – a call/session on hold. This offers your users a more intelligent, informative experience. (all models) Line/Feature and Session Keys – The 9900 and selected 8900 Series endpoints provide both programmable keys and session keys. Programmable keys can be either lines or features (speed dials, Call Park as examples). Session keys provide you details on your primary lines or lines you share with others. As the 9900 and selected 8900 Series endpoints (8961) support multiple appearances per line (as does today’s 7900 Series), you can have multiple sessions per line (only one active – the others would be on hold). Combined with the LED’s we just mentioned, this provides a powerful and scalable communications solution for your users Enhanced Acoustics – The 9900 and selected 8900 Series offer expanded sound chambers for enhanced acoustics and a superior audio performance Adjustable Display, USB and Audio Ports – All 9900 and selected 8900 Series come with adjustable displays for better viewing experience under different lighting conditions. USB 2.0 ports are integrated on selected models and on the 9900 Series – audio ports on the right side of the phone can be used for microphones or external speakers. Personalization –Customized wallpapers can take greater advantage of VGA (640 x 480 pixel), high-resolution, backlit, anti-glare color displays with both the 8900 and 9900 Series. You can import them through a free application, Phone Designer, which is part of Cisco Unified Communications Widgets on Cisco.com
• #11: The Cisco Unified IP Phone 9900 Series is our advanced collaborative media portfolio and is designed for knowledge workers, administrative staff, managers and executives. Two models are introduced: The IP Phone 9971 which supports twelve buttons (six which can be programmable line/feature keys, the other six are session keys) and the 9951 – supporting ten buttons (five programmable, five session keys). Features include: Rich collaboration : Interactive H.264 standard video with adoption of the Cisco Unified Video Camera (discussed shortly) on both models. Two-way or multi-party video calls are supported. (Note: multiparty support requires customer supplied Multipoint Control Unit (MCU). Presentation can be up to three columns, two rows (six appearances) on the screen display concurrently. Premier Audio : High-definition voice support for headset, handset and speaker delivers crystal clear superior audio performance. This takes advantage of the G.722 codec. The 9900 Series provides 2x the audio range that traditional calls over the PSTN network support for crystal clear, superior audio performance. Desktop Virtualization: The VXC2100 enables desktop virtualization with the 9900 Series with the endpoint replacing the standard footstand that comes with the 9900 Series. This enables connection of peripheral devices such as mice, keyboards, LCD monitors and runs industry leading 3 rd party VDI solutions (thus, referred to as zero clients in the industry) Connectivity : Flexibility is offered here. In addition to Gigabit Ethernet integration (10/100/1000 switch ports) to support the traffic from a downstream multimedia PC or server, 802.11a/b/g Wi-Fi integration is offered on the 9971 model. This provides additional portability (say for use in smaller conference rooms) along with greater return on investment and enhanced voice quality (as it supports Cisco Certified Extensions or CCX) when used with Cisco Unified Wireless Networks. USB ports (two on each model) support not only the Unified Video Camera for video communications but also USB wired and wireless headsets from third party vendors. User Experience : The 9900 Series enhances Cisco’s Unified IP Phone portfolio with introduction of higher resolution color displays. Both models are VGA quality (640 x 480 pixels) – for comparison, the top end 7975 model, supports QVGA or 320 x 240 pixel resolution. The vibrancy and sharpness of the displays are noticeable at first glance and this provides a richer multimedia application experience as well as easier viewing under a variety of lighting conditions. Users can self adjust brightness. The 9971 endpoint also supports touchscreen for users who prefer that type of interaction. The 9951 supports four fixed keys for the soft-label keys that you see on its display bezel. The 9900 Series integrates dual USB ports and Bluetooth for added flexibility. Initial support of the USB ports includes the Cisco Unified Video Camera and USB wired headsets. In addition, both models support an onboard Bluetooth 2.0 radio – untethering your users from their workspace. The Bluetooth radio in the 9900 Series supports the Bluetooth handsfree profile including support for the Jawbone ICON for Cisco Bluetooth Headset. The 9900 Series also provides an icon indicating Bluetooth is enabled and users can access user preferences (if administrator granted) to pair the headsets themselves. Finally, the ability to customize the location of programmable line/feature keys (left or right of the display) to support right to left languages such as Arabic and Hebrew is delivered. Multimedia Applications : XML and MIDlet-enabled applications from Cisco third party developer partners are carried forward and available to you to add value to your investment with the 9900 and 8900 Series of endpoints. Support of desktop virtualization enables access to business productivity apps and tools as a possible pc replacement. Personalization: mentioned previously (in the interest of time)..
• #12: This slide is designed for more in-depth feature/attribute review by 9900 Series model – in this case the IP Phone 9951 Speaker note: Those elements that differ between the models are highlighted in green font. Thus, if you cover the 9951 model in detail, you only need to speak to the green highlighted items on the 9971 (and vice versa) to address differences between the 9951 and the 9971.
• #13: This slide is designed for more in-depth feature/attribute review by 9900 Series model – in this case the IP Phone 9971 Speaker note: Those elements that differ between the models are highlighted in green font. Thus, if you cover the 9971 model in detail, you only need to speak to the green highlighted items on the 9951 diagram to address differences between the 9951 and the 9971.
• #14: Solution Summary: The Cisco Unified Video Camera is an accessory option which enhances collaboration, delivering scalable and affordable high-performance interactive business video communications to organizations who adopt the Cisco Unified IP Phone 9900 Series portfolio of endpoints. Connection is simple “plug-n-play” via the 9900 Series’ USB rear port and mounts on the top of the display for a pleasing aesthetic and fully integrated solution. The camera has its own CPU, which provides the video encoding directly from the endpoint and is required to support interactive video with the IP Phone 9900 Series. IMPORTANT TO MENTION: The camera will require an update to IP Phone firmware 9.0(2) firmware but would be supported back to Unified CM System Release 7.1.(3). Key Features: Interactive video : delivers high-performance video communications (24 frame per second at VGA quality and 30 frames per second for video conferencing standards CIF which is 352 x 288 pixels and SIF at 352 x 240 pixels). Video support can be person-person or can be multi-party (through customer supplied Multipoint Control Unit). The 9900 Series will support anything that encodes H.264 video at the far end). CIF refers to Common Intermediate Format and SIF refers to Source Intermediate Format and are standards commonly referenced in video teleconferencing. Video support is offered both in full screen and picture in picture (maximum of 3 columns by 2 row or a total of six parties can be presented on the 9900 Series VGA display concurrently). USB – the camera mounts on top of the display bezel via a USB connection and support auto-configuration making it a simple “plug-n-play” solution. It is aesthetically designed to mount on the 9900 Series’ bezel, making it a pleasing as well as a fully integrated solution. Digital Controls – The camera will support software-based digital controls for the users to be able to perform pan functions, zoom and tilt. Video Mute - A video mute feature is being delivered to allow users to mute video capability, independent of closing the camera shutter, to stop sending video at the local end (while still hearing audio and viewing video at the local end). Color choice : charcoal and arctic white color options as with the phones.
• #15: Cisco Unified Video Advantage adds video to your communications and collaboration experience by providing video telephony functionality to Cisco Unified IP phones and Cisco IP Communicator softphone application. With Cisco Unified Video Advantage, video telephony is now just as easy as making a phone call. This solution comprises of the Cisco Unified Video Advantage software and Cisco VT Camera III, a video telephony USB camera. With Cisco Unified Video Advantage you can use the familiar phone interface to make and receive video calls on your Cisco Unified IP phone with the video displayed on your PC monitor. Enterprise organizations can take advantage of their existing IP networks to cost effectively extend video to everyone in their organization. This can be used in lieu of the Cisco Unified Video Camera for 9900 Series where user preferences are for a camera mounted on top of the PC or LCD Panel vs. mounted on the phone or their PC supports HD video communications (encode/decode) while leveraging the 9900 Series user experience for audio communications
• #16: there will be separate SKUs for each protocol supported (ICA/RDP - used in Citrix environments and PCoIP - used in VMWare environments).  Wyse PocketCloud is certified for use in VMWare environment. Both the integrated and standalone versions of the Cisco desktop virtualization endpoints support standard industry protocols for VDI client applications ICA 11.x (for use with Citrix XenDesktop and Citrix XenApp / Citrix Presentation Server) RDP 6.x (for use with Microsoft Windows Terminal Server 2003/2008) PCoIP (for use with VMware View) The complementary supported desktop virtualization applications running in the data center are: Citrix Xen Desktop Software and VMWare View 4.5 Desktop Software
• #17: Key Features Aliph, the maker of Jawbone BT Headsets and Cisco are partnering together to transform the way you collaborate, whether at the office, at home or on the road. We’re pleased to introduce the Jawbone ICON for Cisco Bluetooth Headset. Key features include: NoiseAssassin 2.5 with wind reduction technology reduces noise in external and windy environments for superior audio quality Jawbone ICON for Cisco Bluetooth Headset supports 9900 Series IP Phones, Unified Wireless IP Phones 792x and Cisco Cius (once available) along with the vast majority of smartphones are supported. Bluetooth 2.1 + EDR (Enhanced Data Rate) which results in reduced power consumption and up to 5x longer battery life MyTALK firmware (the headset software) updates means as Cisco and Jawbone can keep your ICON investment current. As exclusive features to the ICON headset become available in the future, you will have access via MyTALK updates from the jawbone website. Customer Benefits Increased productivity – support for pairing up to 8 devices and taking calls from 2 endpoints concurrently with the headset enables greater productivity. Investment protection – firmware updates from jawbone/cisco enables customer access to additional features maximizing their initial ICON investment Enhanced security – stronger passkeys with Bluetooth 2.1+ EDR protects against unwanted intercepted communications. Partner Benefits More complete solution: Jawbone ICON for Cisco Bluetooth Headset shall come bundled with the IP Phone 9900 Series endpoints for a more complete and easy to order solution Partnership between Aliph and Cisco extends to future feature development which shall be exclusive to the Jawbone ICON for Cisco BT Headset making it a more attractive investment and helping to upsell customer investment in Cisco Unified IP Phones.
• #19: Suggestion: Quick run though commenting on the differences, where noted. MCU = multipoint control unit
• #20: Solution Summary: The Cisco Unified IP Color Key Expansion Module takes advantage of the same elegant and easy-to-use design ergonomics as the IP Phone 9900 and 8900 Series. If not familiar with a Key Expansion Module, this is essentially an IP Phone accessory item that provides a “bank” of line/feature keys with either paper label (or in this case) LCD labeled -displays Ideal solution for administrative assistants and first/second-level managers where the organization wishes to route incoming calls, say for a department, into a single location to offer more personalized service. Enables administrative staff or first/second level managers to monitor line status for the team (Busy Lamp Field) and subsequently pick up a call if a team member is unavailable or is busy on the phone. Can also be used by busy executives who want one-touch access to a larger number of staff, via autodial keys, then is supported by their Cisco Unified IP Phone on its own (this is Direct Station Selection or DSS). The Color Key Expansion Module is supported on IP Phone 9971, 9951 and 8961. Presence is not supported at FCS but is a roadmap item for the Color Key Expansion Module. Inline power is supported with 802.3at standard. A power cube (for the phone which supports the KEM) is required for customers using the 802.3af standard. Support requires Cisco Unified Communications Manager Release 7.1.3 minimum (it is not supported on prior releases). Key Features : Thirty-six keys – The Cisco Unified IP Color Key Expansion Module introduces 18 programmable physical line/feature keys and a page 2 button which offers an additional 18 appearances for a total of 36 additional keys per module. UP to three expansion modules: Up to three modules, each supporting an additional 36 appearances, will be supported, for a total of 114 appearances with the IP Phone 9971. The IP Phone 9951 will support a total of two modules for 77 appearances and the 8961 will support one module for a total of 41 appearances. Tri-color LED’s : Provides call state (idle, hold, busy) at-a-glance Deep-Sleep – option provides energy cost savings in off hours vs. normal use during the workday .
• #21: As discussed earlier, the 8900 and 9900 Series introductions continue Cisco’s ongoing focus of delivering you solutions which are friendly to both the environment and your pocketbook with energy savings. Like the IP Phone 6900 Series which began shipping in late August, the 8900 Series and 9900 Series take advantage of: 1) Power Save administrative option, which if enabled, reduces power consumption if off hours versus the phone in idle state or in active use during the business day. In the case of the 8900 and 9900 Series endpoints, for example, the studies suggest a 90% savings in off-hours versus the phone when in active use with applications during the workday! (no figure on KEM is known). 2) application specific integrated circuits or ASICS, which reduce power consumption as they are smaller in size (and lighter). This also aids in reducing footprint of the solution. 3) The 8900 and 9900 Series also take advantage of reground plastics, delivering rugged solutions that are ergonomically pleasing. The plastics are also recyclable so if you must exchange them in the future, they are recyclable. 4) Restriction of Hazardous Substances (RoHS) compliant. Restriction of Hazardous Substances (RoHS) act as part of the European Union Environmental Directive (EUED) which targets the reduction of six substances typically used in the manufacture of electronic equipment. Lead Mercury Cadmium Hexavalent chromium (Cr6+) Polybrominated biphenyls (PBB) Polybrominated diphenyl ether (PBDE
• #22: Solution Summary: Two fun and FREE applications to showcase the phones and provide a glimpse into the potential of IP endpoint applications on the new portfolio of phones. While the 8900/9900 Series endpoints support XML applications as do the 7900 Series (and 6900 Series for voice only applications), these two applications are based on MIDlets (used for cellular phones today – use java programming language). The result is a richer experience for users (more vibrant, colorful, detailed graphics, faster response times as can store more info on the phone locally – so less handshaking required between endpoint and server, more intelligence can be built into applications going forward. They will be available for download directly from Cisco.com in April (FCS is April 2 nd ) and the link will be communicated to you once it goes live which will also include the documentation for end users and administrator support. Support will be on the 8900 and 9900 Series (nav cluster on all three models and touchscreen support on the 9971). Customer Benefits: Besides being easy to use and free-of-charge, the calculator can increase employee productivity without need to open up yet another application on top of many open applications on your PC. Weather Forecast can also enhance employee security in times of inclement weather. Partners – These applications are easy to show in customer settings and demo centers to dirve upsell opportunitities - highlighting the large high resolution VGA capabilities of these endpoints along with fast response times using the nav cluster or in the case of the 9971, touchscreen.
• #23: Total Cost of Ownership: The 9900 Series supports desktop virtualization with an integrated VDI endpoint that enables support of peripherals including mouse, keyboard and LCD Monitor. Combined with support for industry leading VDI clients, the 9900 Series can support not only Unified Communications but also provide consolidation at the desktop of PC hardware and software (business productivity apps are centralized and hosted in the data center and delivered across the Cisco Network on demand to employees in a software as a service (Saas) model. In addition, the IP Phone 9971 endpoint also delivers 802.11a/b/g Wi-Fi radio integration as previously mentioned. This provides customers with greater return on investment, added portability (use of the phone in a small conference room) and enhanced voice quality (phone supports Cisco Compatible Extensions 4 or CCX) when used with a Cisco Unified Wireless Network. As with the 6900 Series, the 9900 Series also supports the deep sleep option which offers power savings in off hours versus the phone in idle or active use during the business day. Initial studies suggest up to 90% savings can be had with the 9900 Series in off hours versus the phone in active use during the business day. Enhanced User Experience: The 9900 Series introduces a number of enhancements designed to elevate the user communication’s experience. These include: Bluetooth – support for Bluetooth 2.0 headset profiles delivers added freedom at the workspace – untethering workers from their desk and enabling them to remain more engaged when they step away. High-resolution color displays make interaction more intuitive – the vibrant high resolution VGA displays present sharper textual and richer multimedia application information, such as video or with XML/MIDlet applications with 24-bit color support. High-definition voice (delivered with a speakerphone that is also full duplex, handset and headset) results in greater clarity in communications, particularly across time zones – resulting in reduced user fatigue and increased productivity. (uses G.722 codec) USB ports support not only the Cisco Unified Video Camera but also wired headsets at time of FCS. Additional peripheral devices may be added in the future to further enhance user experience (not committed development at this time, however). Finally, as with the 6900 Series – there is the choice of two colors (charcoal and arctic white) to support regional preferences along with two handset styles (slimline and standard) to address regional preferences towards weight and contour (slimline 140g, standard 170g, 7975 handset for reference = 210g).
• #24: No roadmap for either model on the BE 3000.
• #25: Cisco and its partners are committed to delivering world class user experience – enhancing collaboration and business productivity. Our next generation enhancements including expanded video, mobility and applications access and capabilities are a proof point to this commitment. Evolution of our portfolio of solutions continues, building upon our strengths in collaboration and user experience, while continuing our focus on reducing total cost of ownership. Cisco offers a broad portfolio of client and endpoint solutions to meet the varied needs of customers whether you are seeking endpoint solutions at the desktop, softclients for PC or mobile devices, conference room applications, VoWLAN environments etc. The IP Phone 9900 Series elevates communications within organization, accelerating team decision making and increasing face-to-face communications to break down geographical boundaries between colleagues and companies with video. Support for a wide array of multimedia applications, including virtual desktops through VDI, reduce costs and increase productivity while maximizing desktop investment.
• #26: Developer partner link takes you to a page with selection menus. Go to select a solution, ip communications, ip phone applications.
• #30: The Cisco Unified IP Phone 8900 Series is an advanced professional multimedia portfolio and are designed for workspaces where customizability and applications integration is required for greater collaboration. The IP Phone 8900 Series offers three models in the portfolio including the IP Phone 8961, 8945 and 8941 which takes advantage of similar ergonomic design enhancements as the IP Phone 9900 Series we just discussed. The newest additions to the portfolios are the IP Phone 8945 and 8941 which support built-in VGA video communications making video as easy as a phone call. These two models share the same ergonomic design and offer four line/feature keys with single line appearance functionality. The IP Phone 8945 supports Gigabit Ethernet and Bluetooth and is a Class 2 PoE endpoint. It supports XML applications. The IP Phone 8941 is the industry’s first PoE Class 1 video endpoint. It offers 10/100 network switch and PC ports. It supports XML applications. Neither the 8941 or 8945 support USB. The IP Phone 8961 comes with ten buttons (five each side of the display) – of which five can be programmable line/feature buttons (lines, speed dials for those you call frequently or commonly used features – say such as call transfer all calls, call park etc and many more). Which side of the display the programmable line/feature keys are located on is your choice (for example, they could be on the right side of the display to support right-to-left languages such as Arabic or Hebrew). High-definition voice, taking advantage of the G.722 codec, is available with all three models. This is particularly useful on conference calls, across timezones, where you can distinguish more clearly accents and who is speaking. You’re easily able to discern between an “F” and an “S” or an “M” and an “N” – there’s more clarity and much less fatigue. The IP Phone 8961 supports 10/100/1000 Base-T integrated switch ports to support high-speed connectivity of a downstream multimedia PC or server – offering wiring infrastructure consolidation at the desktop for reduced costs. All three enpoints take advantage of the same display characteristics with VGA quality, 5” diagonal and supports the four fixed keys to support the soft-label keys. The IP Phone 8961 supports one USB port which supports usb wired and wireless headsets. The IP Phone 8961 supports a video option – it requires customer purchase of the Cisco Unified Video Advantage as an adjunct video solution. Desktop virtualization is supported by the VXC 2100 client which replaces the current footstand of the 8961. This offers customers the opportunity to reduce TCO at the desktop with consolidation of devices while increasing agility and security of applications deployed within the organization (centralized apps are faster to deploy and offer more security than local copies on laptops that could be lost). The IP Phone 8941/8945 do not support VDI with VXC clients at this time.
• #31: This slide is designed for more in-depth feature/attribute review by 8900 Series model – in this case the IP Phone 8941 Speaker note: Those elements that differ between the models are highlighted in green font. Thus, if you cover the 8941 model in detail, you only need to speak to the green highlighted items to address differences between the 8941 and the 8945.
• #32: This slide is designed for more in-depth feature/attribute review by 8900 Series model – in this case the IP Phone 8945 Speaker note: Those elements that differ between the models are highlighted in orange font. Thus, if you cover the 8941 model in detail, you only need to speak to the green highlighted items to address differences between the 8941 and the 8945.
• #33: This slide is designed for more in-depth feature/attribute review by 8900 Series model – in this case the IP Phone 8961 Speaker note: Those elements that differ between the models are highlighted in orange font. Thus, if you cover the 8945 model in detail, you only need to speak to the green highlighted items to address differences between the 8945 and 8961. Note that the user experience for the 8941 and 8945 endpoints is more traditional in nature (following the single line appearance interaction as that of the IP Phones 6900 Series). The 8961 model is multiple appearances per line, follows the IP Phones 9900 Series.
• #34: Cisco Unified Video Advantage adds video to your communications and collaboration experience by providing video telephony functionality to Cisco Unified IP phones and Cisco IP Communicator softphone application. With Cisco Unified Video Advantage, video telephony is now just as easy as making a phone call. This solution comprises of the Cisco Unified Video Advantage software and Cisco VT Camera III, a video telephony USB camera. With Cisco Unified Video Advantage you can use the familiar phone interface to make and receive video calls on your Cisco Unified IP phone with the video displayed on your PC monitor. Enterprise organizations can take advantage of their existing IP networks to cost effectively extend video to everyone in their organization. This can be used in lieu of the Cisco Unified Video Camera for 9900 Series where user preferences are for a camera mounted on top of the PC or LCD Panel vs. mounted on the phone or their PC supports HD video communications (encode/decode) while leveraging the 9900 Series user experience for audio communications
• #35: there will be separate SKUs for each protocol supported (ICA/RDP - used in Citrix environments and PCoIP - used in VMWare environments).  Wyse PocketCloud is certified for use in VMWare environment. Both the integrated and standalone versions of the Cisco desktop virtualization endpoints support standard industry protocols for VDI client applications ICA 11.x (for use with Citrix XenDesktop and Citrix XenApp / Citrix Presentation Server) RDP 6.x (for use with Microsoft Windows Terminal Server 2003/2008) PCoIP (for use with VMware View) The complementary supported desktop virtualization applications running in the data center are: Citrix Xen Desktop Software and VMWare View 4.5 Desktop Software
• #36: Solution Summary: The Cisco Unified IP Color Key Expansion Module takes advantage of the same elegant and easy-to-use design ergonomics as the IP Phone 9900 and 8900 Series. If not familiar with a Key Expansion Module, this is essentially an IP Phone accessory item that provides a “bank” of line/feature keys with either paper label (or in this case) LCD labeled -displays Ideal solution for administrative assistants and first/second-level managers where the organization wishes to route incoming calls, say for a department, into a single location to offer more personalized service. Enables administrative staff or first/second level managers to monitor line status for the team (Busy Lamp Field) and subsequently pick up a call if a team member is unavailable or is busy on the phone. Can also be used by busy executives who want one-touch access to a larger number of staff, via autodial keys, then is supported by their Cisco Unified IP Phone on its own (this is Direct Station Selection or DSS). The Color Key Expansion Module is supported on IP Phone 9971, 9951 and 8961. Presence is not supported at FCS but is a roadmap item for the Color Key Expansion Module. Inline power is supported with 802.3at standard. A power cube (for the phone which supports the KEM) is required for customers using the 802.3af standard. Support requires Cisco Unified Communications Manager Release 7.1.3 minimum (it is not supported on prior releases). Key Features : Thirty-six keys – The Cisco Unified IP Color Key Expansion Module introduces 18 programmable physical line/feature keys and a page 2 button which offers an additional 18 appearances for a total of 36 additional keys per module. UP to three expansion modules: Up to three modules, each supporting an additional 36 appearances, will be supported, for a total of 114 appearances with the IP Phone 9971. The IP Phone 9951 will support a total of two modules for 77 appearances and the 8961 will support one module for a total of 41 appearances. Tri-color LED’s : Provides call state (idle, hold, busy) at-a-glance Deep-Sleep: Will support the deep sleep administrative option for reduced power consumption and energy savings (% savings figures not yet known) Wall-mount option: As with the IP Phone 9900 and 8900 Series, there will be the option to wallmount the Color Key Expansion Module. Color choices: Charcoal and Arctic White
• #37: Key Features Aliph, the maker of Jawbone BT Headsets and Cisco are partnering together to transform the way you collaborate, whether at the office, at home or on the road. We’re pleased to introduce the Jawbone ICON for Cisco Bluetooth Headset. Key features include: NoiseAssassin 2.5 with wind reduction technology reduces noise in external and windy environments for superior audio quality Jawbone ICON for Cisco Bluetooth Headset supports 9900 Series IP Phones, Unified Wireless IP Phones 792x and Cisco Cius (once available) along with the vast majority of smartphones are supported. Bluetooth 2.1 + EDR (Enhanced Data Rate) which results in reduced power consumption and up to 5x longer battery life MyTALK firmware (the headset software) updates means as Cisco and Jawbone can keep your ICON investment current. As exclusive features to the ICON headset become available in the future, you will have access via MyTALK updates from the jawbone website. Customer Benefits Increased productivity – support for pairing up to 8 devices and taking calls from 2 endpoints concurrently with the headset enables greater productivity. Investment protection – firmware updates from jawbone/cisco enables customer access to additional features maximizing their initial ICON investment Enhanced security – stronger passkeys with Bluetooth 2.1+ EDR protects against unwanted intercepted communications. Partner Benefits More complete solution: Jawbone ICON for Cisco Bluetooth Headset shall come bundled with the IP Phone 9900 Series endpoints for a more complete and easy to order solution Partnership between Aliph and Cisco extends to future feature development which shall be exclusive to the Jawbone ICON for Cisco BT Headset making it a more attractive investment and helping to upsell customer investment in Cisco Unified IP Phones.
• #39: As discussed earlier, the 8900 and 9900 Series introductions continue Cisco’s ongoing focus of delivering you solutions which are friendly to both the environment and your pocketbook with energy savings. Like the IP Phone 6900 Series which began shipping in late August, the 8900 Series and 9900 Series take advantage of: 1) Power save administrative option, which if enabled, reduces power consumption if off hours versus the phone in idle state or in active use during the business day. In the case of the 8900 and 9900 Series endpoints, for example, the studies suggest a 90% savings in off-hours versus the phone when in active use with applications during the workday! (no figure on KEM is known). 2) application specific integrated circuits or ASICS, which reduce power consumption as they are smaller in size (and lighter). This also aids in reducing footprint of the solution. 3) The 8900 and 9900 Series also take advantage of reground plastics, delivering rugged solutions that are ergonomically pleasing. The plastics are also recyclable so if you must exchange them in the future, they are recyclable. 4) Restriction of Hazardous Substances (RoHS) compliant. Restriction of Hazardous Substances (RoHS) act as part of the European Union Environmental Directive (EUED) which targets the reduction of six substances typically used in the manufacture of electronic equipment. Lead Mercury Cadmium Hexavalent chromium (Cr6+) Polybrominated biphenyls (PBB) Polybrominated diphenyl ether (PBDE
• #40: Solution Summary: Two fun and FREE applications to showcase the phones and provide a glimpse into the potential of IP endpoint applications on the new portfolio of phones. While the 8900/9900 Series endpoints support XML applications as do the 7900 Series (and 6900 Series for voice only applications), these two applications are based on MIDlets (used for cellular phones today – use java programming language). The result is a richer experience for users (more vibrant, colorful, detailed graphics, faster response times as can store more info on the phone locally – so less handshaking required between endpoint and server, more intelligence can be built into applications going forward. They will be available for download directly from Cisco.com in April (FCS is April 2 nd ) and the link will be communicated to you once it goes live which will also include the documentation for end users and administrator support. Support will be on the 8900 and 9900 Series (nav cluster on all three models and touchscreen support on the 9971). Customer Benefits: Besides being easy to use and free-of-charge, the calculator can increase employee productivity without need to open up yet another application on top of many open applications on your PC. Weather Forecast can also enhance employee security in times of inclement weather. Partners – These applications are easy to show in customer settings and demo centers to dirve upsell opportunitities - highlighting the large high resolution VGA capabilities of these endpoints along with fast response times using the nav cluster or in the case of the 9971, touchscreen.
• #41: Total Cost of Ownership: The 8900 Series supports desktop virtualization with an integrated VDI endpoint that enables support of peripherals including mouse, keyboard and LCD Monitor. Combined with support for industry leading VDI clients, the 8900 Series can support not only Unified Communications but also provide consolidation at the desktop of PC hardware and software (business productivity apps are centralized and hosted in the data center and delivered across the Cisco Network on demand to employees in a software as a service (Saas) model. In addition, the 8900 Series supports a power save option, which if administratively enabled, powers down the display if off hours for energy savings versus the phone in active use during the workday. Savings can be up to 90%. Video, with adoption of Cisco Unified Video Advantage for the 8961 model, supports reduced operating expenses in travel Finally, customers of the 8900 Series have access to easy and scalable expansion of line/feature keys through the IP Color Key Expansion Module. This also provides enhanced user experience for executives as well as greater personalization directing calls into a single point of contact for increased responsiveness. Enhanced User Experience: High-resolution color displays make interaction more intuitive – the vibrant high resolution VGA displays present sharper textual and richer multimedia application information, such as video or with XML/MIDlet applications with 24-bit color support. High-definition voice (delivered with a speakerphone that is also full duplex, handset and headset) results in greater clarity in communications, particularly across time zones – resulting in reduced user fatigue and increased productivity. (uses G.722 codec) A USB port supports wired headsets at time of FCS. Additional peripheral devices may be added in the future to further enhance user experience (not committed development at this time, however). Finally, as with the 9900 Series – there is the choice of two colors (charcoal and arctic white) to support regional preferences along with two handset styles (slimline and standard) to address regional preferences towards weight and contour (slimline 140g, standard 170g, 7975 handset for reference = 210g).
• #43: Cisco is committed to delivering world class user experience – enhancing collaboration and business productivity. Our next generation enhancements including expanded video, mobility and applications access and capabilities are a proof point to this commitment. Evolution of our portfolio of solutions continues, building upon our strengths in collaboration and user experience, while continuing our focus on reducing total cost of ownership. Cisco offers a broad portfolio of client and endpoint solutions to meet the varied needs of customers whether you are seeking endpoint solutions at the desktop, softclients for PC or mobile devices, conference room applications, VoWLAN environments etc. The IP Phone 8900 Series is a complementary addition to the Cisco Unified IP Phone portfolio, providing investment protection a rich multimedia experience to your users. High-quality audio, High-resolution displays, USB accessories for convenience will elevate your user’s communications experience and help to drive your business success
• #44: Developer partner link takes you to a page with selection menus. Go to select a solution, ip communications, ip phone applications.
• #48: Cisco offers a broad portfolio of clients and endpoints to support personalized communications. We have endpoints which address the need for cost-effective basic communication services to advanced solutions which, for example, integrate high-resolution color displays, High-definition voice and robust connectivity with Gigabit Ethernet to deliver a superior user experience. We have mobility solutions today, such as Cisco Unified Personal Communicator, which support Presence and Buddy Lists and for the campus with our Unified Wireless IP Phone solutions. We also offer solutions supporting video today such as Cisco Unified Video Advantage which leverages your Cisco Unified IP 7900 Series IP Phone and PC or the Cisco Unified IP Phone 7985G, a personal desktop videophone for person-to-person video communications.
• #49: Note: Neither phone offers a dedicated headset jack
• #54: there will be separate SKUs for each protocol supported (ICA/RDP - used in Citrix environments and PCoIP - used in VMWare environments).  Wyse PocketCloud is certified for use in VMWare environment. Both the integrated and standalone versions of the Cisco desktop virtualization endpoints support standard industry protocols for VDI client applications ICA 11.x (for use with Citrix XenDesktop and Citrix XenApp / Citrix Presentation Server) RDP 6.x (for use with Microsoft Windows Terminal Server 2003/2008) PCoIP (for use with VMware View) The complementary supported desktop virtualization applications running in the data center are: Citrix Xen Desktop Software and VMWare View 4.5 Desktop Software
• #55: Cisco VPN Client Endpoint support 7942G, 7945G, 7962G, 7965G, and 7975G SCCP Devices Only 9900/8900 Series (4QCY2010) Deployment mode IP Phone Remote Access Services secured Voice Data (XML Phone Services / MIDlets) Licenses VPN Concentrator License VPN Concentrators Cisco ASA 5500 Series Cisco ISR with IOS SSL VPN (1900/2900/3900/3900E Series) Encryption Technology Secure Socket Layer (SSL) DTLS Deployment Considerations No additional hardware needed at remote location other than IP Phone Concurrently running IP Phone Services Reduced When Enabled Authentication Methods Two-factor Authentication (Username/Password + Cert) Cert only Username/Password only Software Support UCM 8.0(1) and later IP Phone Firmware 9.0(2) and later CUCME/UC500 support targeted in 2HCY2010
• #57: Cisco Unified Video Advantage adds video to your communications and collaboration experience by providing video telephony functionality to Cisco Unified IP phones and Cisco IP Communicator softphone application. With Cisco Unified Video Advantage, video telephony is now just as easy as making a phone call. This solution comprises of the Cisco Unified Video Advantage software and Cisco VT Camera III, a video telephony USB camera. With Cisco Unified Video Advantage you can use the familiar phone interface to make and receive video calls on your Cisco Unified IP phone with the video displayed on your PC monitor. Enterprise organizations can take advantage of their existing IP networks to cost effectively extend video to everyone in their organization. This can be used in lieu of the Cisco Unified Video Camera for 9900 Series where user preferences are for a camera mounted on top of the PC or LCD Panel vs. mounted on the phone or their PC supports HD video communications (encode/decode) while leveraging the 9900 Series user experience for audio communications
• #58: 5
• #61: Designed to meet the Military’s toughest standards Compliant to MIL-STD-810F, Procedure I, Method 816.5 Resistance to shock – Material is required to function during shock and to survive without damage to shocks representative of those that may be encountered during operational service IP54 rated Dust protected: Ingress of dust is not entirely prevented, but it must not enter in sufficient qty to interfere with the satisfactory operation of the equipment Splashing water protected: Water splashing against the enclosure from any direction shall have no harmful effect Bluetooth 2.0 Bluetooth/WLAN coexistence in the phone Bluetooth and 802.11 WLAN modules co-exist in the phone, greatly reducing and avoiding radio interference between Bluetooth and 802.11bg Recommend to use 802.11a with Bluetooth Limitation of 2 calls/AP with 802.11bg Bluetooth can interfere with other 802.11b/g devices (i.e. other 7921G or 7925G phones) Actual battery life varies based on environmental factors and Bluetooth wireless headset usage Using Bluetooth wireless headsets will increase battery power consumption on the phone and will result in reducing battery life
• #62: Solution Summary: The Cisco Unified Wireless IP Phone 7925G-EX (EX referring to explosives) brings all of the capabilities of today’s 7925G with extra resiliency designed for potentially explosive environments. The 7925G-EX s designed with employee safety in mind, offering reliable and feature rich intra-campus mobile (802.11 a/b/g WiFi) communications for businesses with potentially more explosive environments, such as chemical, oil, manufacturing and utility companies. The 7925G-EX will be supported back to Cisco Call Manager 4.1 and Call Manager Express 4.3. Key Features: Cisco will be pursuing ATEX Zone 2 and CSA Class 1 Division 2 certifications in 1H CY 2010 . A product that has been certified for hazardous locations prevents the ignition of gas vapors surrounding the enclosure and operates at a temperature that a surrounding flammable atmosphere will not be ignited thereby. ATEX refers to a European Directive 94/9/EC for equipment which was ratified in July 2006. Organizations doing business in the EU must follow the directives to protect employees from explosion risk in areas with an explosive atmosphere. Employers must classify their work areas with explosive atmospheres into Zones. Of the three Zones, Zone 0 gas/vapor/mist and Class 20 is the most hazardous environment. The 7925G-EX is planned for certification for Zone 2/Class 22 environments. For more info on ATEX – look at www..wikipedia.org. CSA Division 2 is for international markets (exclusive of the EU) and Division 2 refers to a location where a classified hazard does not normally exist but is possible under abnormal conditions. Drop, Shock, Water and Dust Resistance: The same standards which were applied to the 7925G for shock, drop test, water and dust resistance would be applied to the 7925G-EX. Targeted to continue to function after drops of 5ft to concrete and withstand a minimum of 12 drops. 7925G-EX planned for MIL-STD 810F compliance for shock testing. The 7925G-EX is IP64 rated and is hermetically sealed for complete dust resistance, and like the 7925G, splashing water resistance. Bluetooth 2.0 As with the 7925G, the 7925G-EX will support Bluetooth 2.0 standard headset profiles for added user freedom – untethering workers from the wireless phone. Full Duplex Speakerphone As with the 7925G, the 7925G-EX will offer full duplex integrated speakerphone capability for added flexibility. Extended Life Batteries: As with the 7925G, the are standard (9.5 hour minimum talktime and 180 hours standby) and extended life batteries (13 hours minimum talk time and up 240 hours standby). These are the very same batteries as the 7925G.
• #63: Solution Summary: The Cisco Unified Wireless IP Phone 7925G-EX (EX referring to explosives) brings all of the capabilities of today’s 7925G with extra resiliency designed for potentially explosive environments. The 7925G-EX s designed with employee safety in mind, offering reliable and feature rich intra-campus mobile (802.11 a/b/g WiFi) communications for businesses with potentially more explosive environments, such as chemical, oil, manufacturing and utility companies. The 7925G-EX will be supported back to Cisco Call Manager 4.1 and Call Manager Express 4.3. Key Features: Cisco will be pursuing ATEX Zone 2 and CSA Class 1 Division 2 certifications in 1H CY 2010 . A product that has been certified for hazardous locations prevents the ignition of gas vapors surrounding the enclosure and operates at a temperature that a surrounding flammable atmosphere will not be ignited thereby. ATEX refers to a European Directive 94/9/EC for equipment which was ratified in July 2006. Organizations doing business in the EU must follow the directives to protect employees from explosion risk in areas with an explosive atmosphere. Employers must classify their work areas with explosive atmospheres into Zones. Of the three Zones, Zone 0 gas/vapor/mist and Class 20 is the most hazardous environment. The 7925G-EX is planned for certification for Zone 2/Class 22 environments. For more info on ATEX – look at www..wikipedia.org. CSA Division 2 is for international markets (exclusive of the EU) and Division 2 refers to a location where a classified hazard does not normally exist but is possible under abnormal conditions. Drop, Shock, Water and Dust Resistance: The same standards which were applied to the 7925G for shock, drop test, water and dust resistance would be applied to the 7925G-EX. Targeted to continue to function after drops of 5ft to concrete and withstand a minimum of 12 drops. 7925G-EX planned for MIL-STD 810F compliance for shock testing. The 7925G-EX is IP64 rated and is hermetically sealed for complete dust resistance, and like the 7925G, splashing water resistance. Bluetooth 2.0 As with the 7925G, the 7925G-EX will support Bluetooth 2.0 standard headset profiles for added user freedom – untethering workers from the wireless phone. Full Duplex Speakerphone As with the 7925G, the 7925G-EX will offer full duplex integrated speakerphone capability for added flexibility. Extended Life Batteries: As with the 7925G, the are standard (9.5 hour minimum talktime and 180 hours standby) and extended life batteries (13 hours minimum talk time and up 240 hours standby). These are the very same batteries as the 7925G.
• #64: Key Features Aliph, the maker of Jawbone BT Headsets and Cisco are partnering together to transform the way you collaborate, whether at the office, at home or on the road. We’re pleased to introduce the Jawbone ICON for Cisco Bluetooth Headset. Key features include: NoiseAssassin 2.5 with wind reduction technology reduces noise in external and windy environments for superior audio quality Jawbone ICON for Cisco Bluetooth Headset supports 9900 Series IP Phones, Unified Wireless IP Phones 792x and Cisco Cius (once available) along with the vast majority of smartphones are supported. Bluetooth 2.1 + EDR (Enhanced Data Rate) which results in reduced power consumption and up to 5x longer battery life MyTALK firmware (the headset software) updates means as Cisco and Jawbone can keep your ICON investment current. As exclusive features to the ICON headset become available in the future, you will have access via MyTALK updates from the jawbone website. Customer Benefits Increased productivity – support for pairing up to 8 devices and taking calls from 2 endpoints concurrently with the headset enables greater productivity. Investment protection – firmware updates from jawbone/cisco enables customer access to additional features maximizing their initial ICON investment Enhanced security – stronger passkeys with Bluetooth 2.1+ EDR protects against unwanted intercepted communications. Partner Benefits More complete solution: Jawbone ICON for Cisco Bluetooth Headset shall come bundled with the IP Phone 9900 Series endpoints for a more complete and easy to order solution Partnership between Aliph and Cisco extends to future feature development which shall be exclusive to the Jawbone ICON for Cisco BT Headset making it a more attractive investment and helping to upsell customer investment in Cisco Unified IP Phones.
• #66: Cisco is committed to delivering world class user experience – enhancing collaboration and business productivity. Our next generation enhancements including expanded video, mobility and applications access and capabilities are a proof point to this commitment. Evolution of our portfolio of solutions continues, building upon our strengths in collaboration and user experience, while continuing our focus on reducing total cost of ownership. Cisco offers a broad portfolio of client and endpoint solutions to meet the varied needs of customers whether you are seeking endpoint solutions at the desktop, softclients for PC or mobile devices, conference room applications, VoWLAN environments etc. The IP Phone 7900 Series of advanced business endpoints is the market leading IP Phone portfolio in the industry today. With the 7900 Series, you benefit with optional video communications support (through CUVA on selected models) to deliver an advanced face-to-face multimedia experience to your users. Elevating their communications, accelerating team decision making, increasing face-to-face communications to break down geographical boundaries between colleagues and companies. In turn, your choice of solutions is the broadest in the industry with endpoint solutions ranging from the lobby to the executive office, from desk-based to mobile workers to conference rooms and everything in between.
• #71: We’re introducing the Cisco Unified IP Phone 6900 Series to workspaces where the priority is on quality, affordable business-grade communications. The Cisco Unified IP Phone 6900 Series provides simplified, yet robust, telephony capabilities in a appealing clutter-free ergonomic design. The Cisco Unified IP Phone 6900 Series expands choice in endpoint solutions to customers as it is a complementary addition to the Unified IP Phone portfolio which includes the 7900, 8900 and 9900 Series’ for Enterprise and Mid-market opportunities today. We’ll go into more detail later on the ergonomic design but several key enhancements with the 6900 Series, in response to customer feedback, are noted to highlight here: Five models – ranging from a lobby phone to single line basic services to multi-line (2, 4 and 12 lines) with added support for video communications as simple as a phone call Dedicated fixed keys for commonly used features such as Transfer, Conference and Hold on most models Choice in colors and handset styles are offered. Charcoal and Arctic White and for Handset Styles (Slimline and Standard). Preferences for Handset Styles vary by theatre and this provides greater choice and comfort to users based on their preferences (all models) Single-call per-line. The 6900 Series introduces support for a new user experience designed for customers who may be coming from a traditional telephony system (analog or digital as examples) and seek a more traditional telephony-like call interaction for their users. With single call per line appearances – if a user is on a call and only one line (DN) is provisioned, the call will rollover to voicemail. If a second line is provisioned on a multi-line 6900 Series endpoint, then the call will roll over to the second line for the user to decide how to manage the call. This is a different user experience from the 7900 Series – which provides users the ability to answer multiple calls, using the navigation rocker, on a single line (referred to as multiple line appearance). Cisco and its channel partners are offering customers additional choice in user experience based on customer needs and the needs of their users. (all multi-line models) Support for the 6900 Series is on Unified CM version 7.1.2 and later for the 6921, 6941 and 6961(recommended to upgrade to 7.1(3) for features and stability). For 6901 and 6911, 7.1(3) is the minimum system release supported on Unified CM. For Communications Manager Express on ISR, support is offered on Release 8.0 (fall 2009) for all models along with SRST (IOS 15.1.1T) Note: There are no support plans for UC-500 or SPA 9000 Servers.
• #72: Five models are introduced with the Cisco Unified IP Phone 6900 Series. We’ll look at each in more detail in just a moment but let’s discuss the types of users that would likely be interested in each model here. The 6901 (available April 2010) is an entry level trimline endpoint which is designed for occasional use settings such as lobbies, cafeterias, hallways, hospitality common areas and guestroom baths along with conference centers (such as courtesy phones). The 6911 is a single line endpoint that is designed for lighter communication needs. Classrooms, placements in manufacturing floors and knowledge workers/teleworkers whose need is for light communication services are ideal use cases. The Cisco Unified IP Phone 6921 is a two-line endpoint and is designed for light-to-moderate needs for voice communication services. Knowledge workers and teleworkers. Education, manufacturing, retail, government (note these endpoints are not Trade Agreement Act (TAA) compliant so may not be of consideration to US government opportunities) and healthcare such as doctor’s offices are possible vertical opportunities. The Cisco Unified IP Phone 6941 is a four-line endpoint and is designed for moderate needs for voice communication services. Knowledge workers, teleworkers, administrative staff and managers are candidates for this offering. In non-disclosures, retail, government and financial institutions have had the most interest. The Cisco Unified IP Phone 6945 is a four line endpoint that builds upon the 6941 with its features but adds gigabit ethernet connectivity (first in the 6900 Series portfolio, PoE class 1 and wideband audio headset and handset (speakerphone remains narrowband to keep costs down). The Cisco Unified IP Phone 6961 is a twelve-line endpoint and is designed for active users of voice communication services. Managers, executives, administrative staff are the groups with the most likely interest in the offering. Retail, healthcare (doctor’s offices, hospitals) and hospitality verticals have had the most interest in non-disclosure sessions. Let’s move on now to take a look at each endpoint in more detail along with their respective features and attributes.
• #73: The following set of slides highlight the feature attributes of each 6900 Series endpoint. Those in white are common to one or more offerings in the portfolio and thus, once discussed (if discussed), in the interest of time, you can skip them in the subsequent model reviews. Those in orange font are particularly worth noting – given that they are not common throughout the entire portfolio of offerings and thus, are worthy of calling attention to on individual models. Co-branding would be made available through arrangement with a 3 rd party vendor.
• #74: This slide is designed for more in-depth feature/attribute review by 6900 Series model – in this case the 6911. If you review one particular model in its entirety (both the blue and red highlights) – you can address the differences of the other two models in the interest of time by simply focusing on the red highlighted items on the following charts. The most notable differences between the 6901 and 6911 models are: trimline-line design of the 6901 6911 support for IEEE 10/100 switch for PC collocation (6901 does not support) Fixed keys for transfer, conference and hold on the 6911 in addition to redial, call waiting and messaging fixed keys that are also on the 6901.
• #75: This slide is designed for more in-depth feature/attribute review by 6900 Series model – in this case the 6921. If you review one particular model in its entirety (both the blue and red highlights) – you can address the differences of the other two models in the interest of time by simply focusing on the red highlighted items on the following charts.
• #76: This slide is designed for more in-depth feature/attribute review by 6900 Series model – in this case the 6941. If you review one particular model in its entirety (both the blue and red highlights) – you can address the differences of the other two models in the interest of time by simply focusing on the red highlighted items on their respective charts.
• #77: This slide is designed for more in-depth feature/attribute review by 6900 Series model – in this case the 6961. If you review one particular model in its entirety (both the blue and red highlights) – you can address the differences of the other two models in the interest of time by simply focusing on the red highlighted items on their respective charts Note: The Paper Label insert is locally printed and is a strip (as opposed to twelve individual inserts).
• #78: Cisco Unified Video Advantage adds video to your communications and collaboration experience by providing video telephony functionality to Cisco Unified IP phones and Cisco IP Communicator softphone application. With Cisco Unified Video Advantage, video telephony is now just as easy as making a phone call. This solution comprises of the Cisco Unified Video Advantage software and Cisco VT Camera III, a video telephony USB camera. With Cisco Unified Video Advantage you can use the familiar phone interface to make and receive video calls on your Cisco Unified IP phone with the video displayed on your PC monitor. Enterprise organizations can take advantage of their existing IP networks to cost effectively extend video to everyone in their organization. This can be used in lieu of the Cisco Unified Video Camera for 9900 Series where user preferences are for a camera mounted on top of the PC or LCD Panel vs. mounted on the phone or their PC supports HD video communications (encode/decode) while leveraging the 9900 Series user experience for audio communications
• #81: The 6900 Series ergonomic design introduces several earth responsible enhancements to the Cisco Unified IP Phone portfolio. First is the introduction of a power save administrative option, which when employed, reduces power consumption up to 50% in off hours versus the phone in idle state during the day (this is a conservative metric as the savings are even higher when compared to active use such as being on a call using a speakerphone, etc). The 6900 Series employs ASIC components or application specific integrated circuits that are more energy efficient with less heat output, resulting in a more earth-friendly solution. The 6900 Series also employs reground and recyclable plastics. Think of a grocery bag which is recycled and repurposed. The concept here is similar. Plastics are reground, recycled and used as part of a composite, designed to Cisco quality standards, to deliver a rugged and clutter-free ergonomic design. Restriction of Hazardous Substances (RoHS) compliant. Restriction of Hazardous Substances (RoHS) act as part of the European Union Environmental Directive (EUED) which targets the reduction of six substances typically used in the manufacture of electronic equipment. Lead Mercury Cadmium Hexavalent chromium (Cr6+) Polybrominated biphenyls (PBB) Polybrominated diphenyl ether (PBDE
• #82: The 6900 Series provides customers who are on more restrained budgets, the opportunity to take advantage of Cisco Unified Communications. Whether new installations migrating from an analog or digital telephony system or an expansion of an existing Cisco solution, the 6900 Series provides affordable access to the features and capabilities of Cisco Unified Communications Manager, Business Edition (and in fall 2009) Manager Express with ISR media servers. The 6900 Series offers choice and is a complementary addition to the Cisco Unified IP Phone portfolio. Based on customer needs for applications and services, they now have greater choice in their endpoint solutions from Cisco and its Channel Partners than ever before. Choice also extends to color options and handset styles – of particular importance in certain theatres such as EMEA and APAC where there are preferences towards color and handset contour/weight. Color choices and handset styles are the result of extensive focus group research. User experience with the 6900 Series has been enhanced by simplifying it – having greater appeal to customers who are seeking a more traditional telephony-based experience for their users. There are fixed keys for common functions such as conference, transfer and hold. Support for single-call per-line appearance which may be a more comfortable migration for users formerly on analog or digital phone systems. Finally, the dialpad ergonomics have been enhanced based on customer feedback to integrate more rounded keys for greater tactile feel.
• #84: Cisco is committed to delivering world class user experience – enhancing collaboration and business productivity. Cisco offers a broad portfolio of client and endpoint solutions to meet the varied needs of customers whether you are seeking endpoint solutions at the desktop, softclients for PC or mobile devices, conference room applications, VoWLAN environments etc. Evolution of our portfolio of solutions continues, building upon our strengths in collaboration and user experience, while continuing our focus on reducing total cost of ownership. The 6900 Series is a testament to this commitment, providing customers with more restrained budgets the opportunity to take advantage of Cisco Unified Communication solutions with an easy-to-use endpoints that offer rich, reliable business-grade voice communications and basic application (XML) services.
• #89: 128x32 pixel display, graphical monochrome 2-line display NTE List Price = $100 FCS = June 2011 with Unified CMBE 3000 Recyclable and reground plastics.
• #93: Hollywood Renaissance purchased 120-7920 phones in FY07 Incentive to Cisco sales to aggressively pursue hospitality opportunites Construction boom in emerging markets (Middle East, APAC, LATAM) Not going outside cisco. Target upper-end of Hospitality market Casinos, cruise lines, luxury and upper upscale segments Recetion proof. Less price sensitive, focus on innovation City of Dubai alone recently published intent to build 110,000 new rooms in next 12 months Voice (local/long distance) is no longer a revenue generator (a guest will use his/her mobile phone) Boutique Properties are willing to invest in applications and endpoints to further differentiate the brand Description - what problem is being solved? The “franchise” nature of the hospitality market requires a end-to-end, comprehensive solution that Solution MUST deliver the following capabilities Integration to Property Management Systems (PMS) Retaintion of each v-mail box for 3-days. A Hospitality Requirement is that each voicemail box must be retained for 3 days. Unity would require 3 mailboxes per room - Unity Voicemail requires Cisco to pay royalties and makes this a cost prohibitive option. Nevotek has an offering which would meet this requirement. Major Dependencies Must have Cisco Paperwork for PMS integration application to qualify for vendor lists Hospitality friendly phone – Form Factor, low cost – under $100 Major Features / Requirements and alignment to Unified Communications system release system requirements or theme.
• #98: This provides a view of the entire Cisco Unified IP Phone portfolio. The “Y” axes scales are for context and should not be taken as an absolute scale for any of the columns.
• #99: Comments on the existing portfolio offerings (3900, 6900, 7900 Series plus SPA 500 and 900 Series) 3900 Series 3905 – fixed keys for redial, transfer, conference, hold, messaging. Single Line Phone supporting SIP only No support for endpoint applications (XML, Widgets, MIDlets or Unified VA). Display is two line monochrome. Speakerphone is full duplex. Comes with 10/100 switch and is PoE Class 1. Supported on BE3000 through Unified CM. 6900 Series Applications support is basic (XML audio) and also supports CUVA for video communications. No support for Widgets or MIDlets (need to go to 7900 Series). Choice of ergonomics (colors, handset styles – slimline, standard, right to-left language presentation). SIP or SCCP. IEEE 10/100 switch on 6911 through 69691 (note: 6945 is the GigE option and is also PoE Class 1). VDI supported thorugh VXC 2200 endpoint on selected models. Further advances green savings with reground and recyclable plastics. 7900 Series Full access to endpoint applications (Widgets, MIDlets, CUVA) – VDI is through VXC 2200. Options within Series (line size, greyscale & color displays, 802.11 Wi-Fi phones, conference room phones, KEM’s (display options), audio (wideband) 8900 Series 8941 and 8945 offer built in video communications. 8941 is PoE Class 1 – 8945 is Class 2 but builds upon the 8941 and adds Bluetooth plus Gigabit Ethernet. 8941 is 10/100 foir collocated PC. Both endpoints do NOT support VDI clients as of Feb 2011 (roadmap item). Both are 5” VGA color displays and encode video at VGA up to 30fps. Interoperable with other Cisco video endpoints as H.264 std. XML apps only. 8961 offers support for XML, MIDlets and supports VXC 2100 integrated endpoint for VDI. Video communications is through CUVA only – not built in and does not support the Cisco Unified Video Camera. SPA 900 Series Formerly part of the Linksys Voice System (now referred to as Cisco Small Business IP Phones) Support on major 3 rd party servers such as Broadsoft, Asterisk and MetaSwitch SIP only – does not support Smart Phone Control Protocol from Cisco Offers investment protection from hosted to SPA 9000 to UC 500 (SMB). Not supported on Unified CM, Business Edition or CME ISR. Multiple line options (one, four, six) SPA 500 Series Cubicles, lobbies, hallways, retain environments, warehouses, breakrooms. Full-featured 5-line IP phone with access for up to 10 call line appearances and support for up to two SPA932 attendant consoles Supports SIP or SPCP Protocols Bluetooth or 2.5mm headset support High-resolution 3.2-inch QVGA 320 x 240 color screen Supports MP3 players, digital phone frames, RSS feeds and MP3 ring tones Built-in full-duplex speakerphone
• #102: Customer Profile: Customers who can take advantage of the 6900 Series include: Enterprise, Mid-market and branch offices Remote teleworking applications Contact Center agents and supervisors (note: unsecured call monitoring and recording supported with a firmware update – targeted Dec ’09). Verticals who expressed interest in the portfolio through non-disclosures and customer trials include retail, healthcare, manufacturing, education, government (note: not Trade Agreement Act or TAA compliant for US Govt opportunities), finance and hospitality. 6900 Series customers are those who seek value-based, business grade voice communications from Cisco media servers but who do not require more than basic XML-applications (i.e., audio paging, call recording, click-to-call Widget, etc). Customer Challenges: For some customers, the navigation experience of the 7900 Series, while very advanced, is not the experience they are seeking for their user community. This can be particularly true for customers who have remained on analog or digital telephony today, would be willing to migrate to IP Telephony/UC but are seeking a comparable call interaction experience to minimize user retraining. In cases such as this, you can leverage the 6900 Series to overcome obstacles or barriers to migration such as lower awareness of technology and thus, a slower adoption rate of IP. The 6900 Series gives you an opportunity to re-engage these customers to encourage migration to IP, with a more familiar call interactive experience for their users, while at the same time taking advantage of powerful features delivered by Cisco media servers such as Extension Mobility. The 6900 Series should appeal to customers who are faced with tighter budget constraints but would still consider migration from analog or digital telephony to IP or further expansion of IP Telephony in their network. Reasons to purchase; The 6900 Series offers affordable entry to Cisco Unified Communications. Customers can take advantage of features such as Extension Mobility while working within the framework of their budgets The 6900 Series’ uncluttered, clean ergonomic design plus support for single call per line appearance should appeal to customers who remain on analog or digital telephony systems today but have interest in migrating to IP to take advantage of IP Telephony/UC features and benefits. The 6900 Series’ integration of a deep-sleep option provides energy savings up to 50% versus endpoints in idle state during the work day – delivering additional cost savings to customers while also being earth-friendly. The 6900 Series will expand consideration rates where customers, for preferences of color or handset styles, did not include the Cisco Unified IP Phone 3900 or 7900 Series as part of their evaluation. The 6900 Series gives you another option to re-engage these customers for migration to Cisco Unified Communications solutions.
• #105: Customer Profile: Customers who can take advantage of the 8900 Series include: Enterprise, Mid-market and branch offices Remote teleworking applications Customer sees the business value in endpoint applications to enhance their customer service levels, reduce costs, increase productivity (through use of XML, MIDlet, Widgets and/or CUAE applications). Has green initiatives or is environment friendly where green solutions would resonate. Seeking to advance and elevate communications. Customer Challenges:. Geographically dispersed teams demand higher performance in audio communications (lacking clarity in audio communications, increasing user frustration and fatigue, reducing productivity) Current portfolio of endpoints (3900/6900/7900 Series) deemed unfriendly or not appealing ergonomically. Reasons to Purchase: Mobile phone like features such as USB connectivity, higher resolution color displays for applications, High-definition voice for superior audio performance across time zones. Ergonomic choices include color choice, handset style choice and whether programmable line/feature keys
• #107: Customer Profile: Customers who can take advantage of the 9900 Series include: Enterprise, Mid-market and branch offices Remote teleworking applications Customer sees the business value in endpoint applications to enhance their customer service levels, reduce costs, increase productivity (through use of XML, MIDlet, Widgets and/or CUAE applications). Has green initiatives or is environment friendly where green solutions would resonate. Seeking to advance and elevate communications. Customer Challenges: IT departments are understaffed today. Results in higher costs in maintaining infrastructures – adds, moves and changes. Higher travel costs for geographically dispersed employees that need to attend meetings. Users demanding more mobile phone-like features for their desktop communications such as Bluetooth, USB and high resolution color displays with touchscreens to enhance user experience with applications Current portfolio of endpoints (7900 Series) deemed unfriendly or not appealing ergonomically. Reasons to Purchase: Video offers investment protection and affordable, scalable migration to customers. Delivers face-to-face communications to accelerate decision-making. Wi-Fi affords customers opportunity to maximize their network with reduced cabling infrastructure, lessening the burden on IT teams for campus expansions. Mobile phone like features such as Bluetooth, USB connectivity, higher resolution color displays for applications, touchscreen (9971).