Next Generation UC Clients and Endpoints
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The document outlines the agenda and features of next-generation Unified Communications (UC) clients and endpoints, detailing advancements in call control, design considerations for quality and experience, and integration of Cisco's Unified Client Services Framework. It discusses various products, including Cisco Jabber, virtual desktop solutions, and integration with VDI technologies, aimed at enhancing user experience and call quality. Additionally, it presents the importance of media optimization, Quality of Service (QoS), and Call Admission Control (CAC) in managing voice and video interactions effectively within an organizational network.
Next Generation UC Clients and Endpoints
- 1. Next Generation UC Clients and Endpoints
- 2. Agenda • Next Generation Endpoints and Clients • Call Control Enhancements • Next Gen Design Considerations – Quality and Experience Control (Medianet, QoS & CAC) – Seamless Secure Access (Secure Connect) – Wireless LAN and Bluetooth – VXI Design
- 3. Next Generation Endpoints and Clients
- 4. Cisco UC Client Integration Cisco Unified Client Services Framework (2nd Generation) Cisco Cisco UC Cisco UC Cisco Jabber Jabber for Cisco Developer & Integration Integration for Mac Windows Quad Phone Integrator SDK for Microsoft for RTX Cisco Unified Infrastructure Services
- 5. Cisco Jabber – CSF2G Capabilities Instant Messaging Rich / Group Chat Presence Contact Search Enterprise User Management Call Control & Authentication Business Video Web/Desktop Collaboration Conferencing Visual Cisco Jabber App Integration Voicemail Remote Access (MS Office)
- 6. 2nd Generation CSF (CSF2G) Jabber Phones Products CUCI Integrations Virtual Communicator User Interface, App Specific logic CUVA Mode Call Control (SIP, CTI, DVO) Portable Libraries Media (A/V) Control IM & Presence APIs (C, C++) Person Mngt (LDAP, AD, UDS) CSF2G Visual Voicemail (IMAP, REST) Implementations Configuration (TFTP, CUP) Remote Access (SSA) Media A/V Engines Media Device Interface Platform-Specific System Implementation Implementation OS Abstraction Windows Operating System OS X, iOS Android
- 7. Extending CSF to New Next Gen Platforms • Web Integrated - Quad • Smartphones – Cius Cisco Unified Client Services Framework
- 8. Cisco Cius 802.11a/b/g/n, 3G/4G and Bluetooth Wired to Wireless Transition H.264 video standard High-definition 720p video Built-in Cameras Dual Independent Displays VDI Support – Vmware, Citrix, Wyse
- 9. Front
- 10. Cisco AppHQ Android Mkt Cisco Partner Market Place Applications Applications Applications Customer Applications BoA Administrat Home Depot or Administrator BoA “Admin User Controlled Home Depot Access “ User USF #CiscoPlusCA Administrator USF User 11
- 11. Cisco VXC Clients Brings together VDI And Collaboration (VXI) New Desktop Virtualization Endpoints Integrated backpack 8900/9900 Phones — only requires monitor and keyboard Standalone VDI and integrated UC/VDI towers Desktop Virtualization UC Software CIUS: 1st mobile converged tablet for voice, video, data apps and VDI All endpoints support VMware View and Citrix XenDesktop Integrated Stand-Alone Mobile
- 12. VXI with Cisco Cius VDI Support (Citrix, VMware, Wyse) HD media station 3 USB ports 10/100/1000-Gbps switch ports Additional speaker for wideband hands-free DisplayPort™ to connect display Video Out HDMI/Display Port Virtual Desktop Cisco USB/BT Keyboard/ Cius Mouse
- 13. Virtualization Experience Clients 2100/2200 VDI Support ICA/RDP and PCoIP Power over Ethernet (POE) Supports 2 monitors Keyboard and Mouse Audio Mic and Speaker 4 USB ports VXC 2111 PCoIP VXC 2112 ICA/RDP VXC 2211 PCoIP VXC 2212 ICA/RDP
- 14. Cisco VXC 4000 Enables UC voice capabilities for repurposed windows PCs used for virtual desktops Eliminates the hairpin effect Supports Citrix XenDesktop and VMware View Endpoint support: WinXP, Win7
- 15. Cisco VXC 6215 Thin client that unifies voice, video and VDI in one device Supports high quality, scalable voice and video, delivering optimal user experience Uses unique voice, video processing capabilities to eliminate the hairpin effect Linux based platform supports HDX/ICA, PCoIP/RDP
- 16. Cisco Jabber Mobile Clients
- 17. Cisco UC Mobility Architecture Direct Connect Model Within WiFi Enterprise Access Point WiFi Access DMZ Unified U Point INTERNET Jabber IM Presence or (SSL VPN) (cross-launch) Unity 3G1 Connection Cisco Adaptive Roaming Security Appliance or Integrated Services Unified IP Communications Microsoft Router Phones Manager AD and Exchange PSTN WebEx Mobile Voice (cross-launch) Network PSTN Gateway Enterprise and UC Applications
- 18. Call Control Updates #CiscoPlusCA
- 19. Cisco Precision Video Engine (CPVE)(CSF2G) • is a standards-based high-definition and high-fidelity audio/video engine • enables a revolutionary high-def and high- fidelity audio and video experience CPVE PME • is responsible for handling all things VAD related to audio & video processing CNG Not exposed via Audio codecs CPVE • is a wrapper for (former Tandberg) Precision Media Engine (PME) library • CPVE is cross-platform and exposes a streamlined C++ API for easy integration
- 20. BFCP (Binary Floor Control Protocol) (CUCM 8.6+) BFCP enables presentation sharing between BFCP capable endpoints. Presentation Sharing - ability to send a video stream such as a presentation from desktop in addition to the standard main video Other Jabber Clients Personal Telepresence systems Telepresence Rooms
- 21. Enhanced Call Control (ECC) ECC is a single, cross-platform, Call Control API. Integrates softphone, deskphone, BFCP, and P2P call control stacks with media, config retrieval, security, deskphone video, desktop share, SSA, MediaNet, Qos, etc. CC API Config MediaNet Softphone Call Deskphone BFCP P2P Control Call Control Control Control SSA Secure Signalling Media Termination Serviceability CPVE / GIPS Win, Linux, Mac, iPad ECC builds on and depends on the CSF2G Libraries ECC clients just include the modules they need
- 22. For Your Client needs Reference ECC Features Jabber/ Win VXC Web CUCILync Jabber/ Jabber for Phone CUCIBM Mac iOS Basic call ctrl – make, receive, dtmf, transfer, conf, call forward, divert, multiple x x x x x x calls, QoS Advanced call ctrl – call park, shared line, SNR, URI dialing, call pickup, hunt group x x x x x x pickup, handoff to mobile CTI Control/ Deskphone control x x x x x CTI Servitude x x x x x x CPVE Video x x x x x x GIPS Video x Security – secure SIP, SSA x x x x x x Serviceability – failure & recovery, network change, SRST, SSO, CTI load balancing x x x x x x BFCP Desktop share x x x x PC-to-PC voice & Video x x x x x Medianet support x x x x x x Poly-device registration – CSF, UPC, TCT, VXC x x x Windows support x x x Linux Support x x Mac support x x iOS support x 64-bit x x
- 23. Medianet #CiscoPlusCA
- 24. Medianet? Medianet is an end to end architecture for a media-optimized network. Medianet allows the deployment, scalability and optimization of quality of experience of rich media solutions into the organization. Media Aware : Detection and optimisation of different types of media and application . Endpoint aware : Easy deployment. Automatic Detection and Configuration of endpoints. Network Aware : Detect and respond to changes in devices, connection and service availability
- 25. Medianet Media Services Interface A Software Development Provides a set of APIs Kit (SDK) that resides on which abstracts and endpoints / applications simplifies integration with that enables: the network: • Tight integration between • Endpoints do not need to be aware applications and the network of network layer protocols • Endpoints take advantage of • Implementation is consistent across intelligent network services all endpoints to ensure intelligent services are reliably applied
- 26. Metadata Build Infrastructure Network Readiness: ISRG2, Cat3k, Cat4k, ASR1k, Cat6k Expand Production MSI Based End points (WebEx, VXI, TP), MSP, NBAR Expand Actions Video Monitoring, QoS, FNF, PBR, PfR Video PfR/PBR Monitoring Netflow QoS WAN M M NBAR and MSP Producing Metadata Metadata Database WebEx 1.1.1.1 10.1.1.1 2134 80 http VXI/VNA 10.76.109.45 10.76.109.51 1200 2000 WebEx Video 10.76.109.45 10.76.109.50 450 5060 SIP TP/Tandberg 30.1.1.1 135.1.1.1 1500 1600 WebEx Video 20.1.1.1 125.1.1.1 1500 1600 Surveillance
- 27. Quality of Service (QoS) Updates #CiscoPlusCA
- 28. Application Evolution Static port classification may no longer be enough Whole Sessions are composites Data of multiple application flows (Video, Voice, Data) More & More apps are opaque Video (ex: video streams Increasing use of Encryption Per flow and stateful are key attribute of modern classification Voice Collaboration Session
- 29. Application Awareness Identification and Classification MC/BR PROBLEM • What is going on in my network? WAN1 MC/BR • Voice Traffic classification (IP-VPN) • Video Traffic classification BR • Critical applications BR BR MC/BR SOLUTIONS WAN2 HQ (IPVPN, DMVPN) • Implicit: MCQ, DPI (NBAR2, MSP) • Explicit: Metadata BR • Indirect: RSVP Agent, Media Services Proxy (MSP) MC/BR
- 30. Application Awareness Control MC/BR PROBLEM • How do I optimize Voice & Video? • How do I optimize my Network WAN1 MC/BR Resources? (IP-VPN) • How do I manage video quality during BR congestion? BR BR MC/BR HQ WAN2 SOLUTIONS (IPVPN, DMVPN) • QoS BR • Medianet MC/BR
- 31. AutoQoS Updates • Currently all switch platforms support AutoQoS-VoIP Best practice QoS designs for IP Telephony (only) deployments • Catalyst 2K/3K now supports AutoQoS for Medianet AutoQoS SRND4 Supports not only IP Phones, but also TelePresence & IPVS cameras and softphones Autoprovisions ingress trust, classification, marking & policing Autoprovisions ingress queuing (as applicable) Autoprovisions egress queuing http://www.cisco.com/en/US/docs/solutions/Enterprise/WAN_and_MAN/QoS_SRND_40/QoSCampus_40.html#wp1098289
- 32. Catalyst 2960/2975/3560/3750 G/E/X QoS Design For Your AutoQoS SRND4 Reference auto qos voip trust auto qos voip cisco-phone Yes VoIP Classifier Mark EF VoIP Policer (<128 kbps) No Remark to CS1 1P1Q3T Ingress Queuing Policies 1P3Q3T Egress Queuing Policies Yes Signalling Classifier Mark CS3 Signalling Policer (<32 kbps) No Remark to CS1 Yes Best Effort (Class-Default) Mark DF Best Effort Policer (<10 Mbps) No Remark to CS1 auto qos voip cisco-softphone Yes VoIP Classifier Mark EF VoIP Policer (<128 kbps) No Remark to CS1 Yes Signalling Classifier Mark CS3 Signalling Policer (<32 kbps) No Remark to CS1 Yes Multimedia Conf Classifier Mark AF41 MM-Conf Policer (<5 Mbps) No Drop Yes Signalling Classifier Mark CS3 Signalling Policer (<32 kbps) No Drop Yes Transactional Data Classifier Mark AF21 Trans-Data Policer (<10 Mbps) No Remark to CS1 Yes Bulk Data Classifier Mark AF11 Bulk Data Policer (<10 Mbps) No Remark to CS1 Yes Scavenger Classifier Mark CS1 Scavenger Policer (<10 Mbps) No Drop Yes Best Effort (Class-Default) Mark DF Best Effort Policer (<10 Mbps) No Remark to CS1
- 33. CPVE Client Quality of Service (QoS) - DSCP Two high-level approaches: 1. Local packet marking 2. Create identifiable traffic streams edge devices mark DSCP, either by sending media on specific port ranges, or via Medianet Local Packet Marking (depends on OS platform) Windows 7 Does not allow applications to mark DSCP (unless Network Config Ops group member) Windows XP Jabber will mark packets using an API from windows 2000
- 34. QoS and Trust with CSF Desktop Clients Windows 7 QoS and Security Model Windows 7 user mode apps cant set QOS / DSCP markings. Recommended to use the QOS Policy Engine via AD Group Policies Using Group Policy for CSF Clients (Jabber, CUCI-LYNC) media ports can individually be marked with correct DSCP value Alternative switch configuration CSF uses different port ranges for different types of media Centrally administrated port range configuration from CUCM, lower half utilized for audio and upper half utilized for video streams
- 35. Metadata for End to End Classification Voice communication between Marylou and John Voice communication started with application ―X‖ This flow has a DSCP = EF Packets has DSCP=EF This flow contents RTP Voice I know lots of information from the application that I’m not going to send to the wire John Marylou This packet has a DSCP=EF This packet comes from Fast1/0 This packet comes from location ―Desk1‖ This packet comes from user ―Marylou‖ • How to enforce a consistent network policy when classification are not available along the path ? – Eg: Rule: Prioritize Voice communication from Marylou to John ? • Endpoint can provide information not available or visible on the wire
- 36. Medianet Flow Metadata Flow Identifier Metadata IP Src IP Dst Prot L4 Src L4 Dst Application Vendor Dial From Dial To Caller ID 10.1.1.2 20.1.1.2 UDP 2000 4000 Video- Cisco 83922564 85268229 Albert Conference Albatross (Audio) 1. Application or Client Creates Metadata Metadata DB QoS based on Metadata DB Metadata DB Metadata 10.1.1.2 Export of 10.1.1.2 data to 2. Metadata 3. Media Flow NMS Announcement
- 37. Metadata Integrating with QoS Remark DSCP from endpoint Restore DSCP if MPLS- remarked by SP VPN campus CE DMVPN Metadata Database Policy-map Metadata 1.1.1.1 10.1.1.1 2134 80 http class audio-class-1 10.76.109.45 10.76.109.51 1200 2000 WebEx Video 30.1.1.1 135.1.1.1 1500 1600 WebEx Audio set dscp af41 20.1.1.1 125.1.1.1 1500 1600 Surveillance ! 30.1.1.1 135.1.1.1 1500 1600 Telepresence class-map match-all audio-class-1 match application webex-audio
- 38. Call Admission Control (CAC) #CiscoPlusCA
- 39. Call Admission Control - Mandatory? • Over-provisioning for Unified Communications media is extremely difficult • UC media traffic cannot be ―squeezed‖ or delayed (it is inelastic), so congestion control cannot be used • Different policies need to be applied to different types of calls Voice Video Telepresence
- 40. Call Admission Control Approaches Call Control App On-path Call Control Call Control App App media QoS signaling stream protocol media stream Off-path Works well for trivial topologies (hub- Handles any network topology and-spoke) Support different policies / multiple Easy to deploy applications and instances Handles different policies (per media Optimal use of resources (accurate type, per calltype, per user) tracking of path and bandwidth, reacts to network failures/changes) Unaware of network state Preserves user experience
- 41. Admissions Control and QoS Synchronization • CAC model needs to reflect QoS / Network reality • Same-class application DBs must add up to or less than class bandwidth Admission Congestion Management & Application Class PHB Cisco Video Applications Control Congestion Avoidance VoIP Telephony EF Required Priority Queue (PQ) IP Phone and Client Telephony Real-Time Interactive CS4 Required (Optional) PQ Cisco TelePresence and CIUS Video Multimedia Conferencing AF41 Required BW Queue + DSCP WRED Cisco CUPC / Video Telephony / EX / MXP
- 42. Admission Control Policy and Mediation • Remember: Admission Control enables deterministic session experience • Simplest form of mediation is denying additional sessions • Advanced forms may force renegotiation of existing sessions to lower experience (lower bitrate, resolution, fps, no video etc.) Soft client ad-hoc Room based Scheduled Room based TP Internal Call Centre Video adhoc VC TP ad-hoc Scheduled Voice Voice Event
- 43. Session Level Bandwidth Modifier (CUCM 8.6+) Specifies the max amount of bandwidth needed when all the media streams used Typically this will be less than the sum of individual streams values (not all streams have their maximum at the same time) There are 3 Session Level Bandwidth Modifier values: • b=TIAS:<bandwidth-value> Transport Independent Application Specific Maximum (TIAS) bandwidth modifier is a bit-rate value. This value is the max needed by the application (SDP session level) or media stream (SDP media level) without headers. • b=AS <application Specific> Application Specific maximum bandwidth is dependent on the application's notion of maximum bandwidth . • b=CT <conference Total> Conference Total gives a maximum bandwidth that a conference session will use. Its purpose is to decide if this session can co-exist with any other sessions.
- 44. Adaptive Video and Call Admission Control • Video application automatically adapts (adjusts bitrate) to available bandwidth – Used with admission control mediation – Video Escalation / De-escalation • If used without admission control, place in best effort QoS class – Watch for fairness and other-traffic starvation – Keep business critical traffic separate Soft client ad-hoc Room based Scheduled Room based TP Video adhoc VC TP ad-hoc Event Scheduled
- 45. CVPE Media Resilience – Bandwidth Adaptation Packet loss reported by remote endpoint via RTCP Receiver Reports (RRs) and CPVE adjusts bitrate accordingly Two types of Bandwidth Adaptation 1. Static Network Adaptation – pick best starting rate to transmit new call and best possible initial receive parameters to influence incoming bandwidth 2. Dynamic Network Adaptation - adjust the transmit rate during call to maximise bandwidth use when needed but avoid congestion Reducing the configured sending rate: There are 2 phases of Downward Adaptation 1. Startup Phase - The first 10 seconds since receiving the first RR • Minimum of 2 RRs received reports losses 2. Steady State • The network is classified as Consistently Lossy and • The most recent observation has significant packet loss (i.e. > 1%) Room based Scheduled TP ad-hoc Event
- 46. Media Resilience – Bandwidth Adaptation Note for downspeed: • Bitrate is never reduced if the network is classified as Burst Lossy or Lossless • A new reduced bitrate is never lower than 128 kbps • Subsequent bitrate reductions (if required) are spaced by minimum of 10 seconds CPVE Increases the configured transmit rate if - and only if – • The network is classified as Lossless • The current configured sending rate is lower than the allowed maximum media bandwidth available for the session If the above is satisfied, increase bitrate by MAX (15% of current send rate, 64 kbps) Bitrate increases (if criteria met) are separated by 20 seconds minimum. CPVE will also adjust the encoding video width and height that are supported by the current video capture device according to the newly adapted send rate. Important Note: The above behavior assumes the following: • The other endpoint supports RTCP and sending of RTCP RRs • The other endpoint sends RTCP RRs every 5 seconds If either of these are false, the timing and behavior of the above will be significantly different, and BW adaptation may not work at all
- 47. Seamless Secure Access (Secure Connect) #CiscoPlusCA
- 48. Traditional VPN Secure the Device Local Resources Other apps gain access to enterprise network Internet Unified Presence Unity U Connection Other App TFTP VPN UC Client App Encrypted Unified IP Unified ISR, Microsoft connection ASA Phones Communications AD and Manager Exchange UC App uses any VPN client is separate, Unified MP MeetingPlace existing protocols platform-specific install User or UC App can trigger VPN connection
- 49. Jabber Secure connect feature Secure the Jabber Application or Device Other apps do not access Local the enterprise network Resources Internet Unified Presence Unity U Connection Other apps TFTP Jabber Secure (CSF) Connect Encrypted connection ASR, ISR, Unified IP Unified Microsoft ASA Phones Communications AD and Manager Exchange Access to all Unified enterprise services MeetingPlace M for Jabber app Works with existing P Jabber app uses Cisco secure existing protocols Single app. Secure remote access connection is a feature. infrastructure
- 50. Secure Connect Common Remote Access Infrastructure Choice Diverse Endpoint Support AnyConnect Mobile Client or Cisco Jabber Security Data Loss Prevention Acceptable Use Security Integrated Threat Prevention Access Control into the network Experience Outside Enterprise Access Granted Always-on Intelligent Intranet Connection Corporate File Sharing
- 51. Cisco Jabber Secure Connect Feature Details • Secure connect is a built-in feature of Jabber CSF – No separate security app needed • Secures the connection for Jabber application traffic and workloads to the enterprise, instead of securing the entire device • Enterprise-grade encryption and authentication – Leverages Cisco ASA or Cisco ISR security solutions • Seamless user experience as part of Jabber – Jabber app controls secure connect in the background Internet Corporate Network Cisco ASA or ISR
- 52. Wireless LAN and Bluetooth Updates #CiscoPlusCA
- 53. Wireless Recommendations for Voice/Video • 802.11n W y s e V M w ar • e Secure Roaming • QoS and CAC • Wireless Cell Design • Bluetooth Implications
- 54. Wireless Security Recommendations • 802.1x EAP Types – EAP-FAST W V y M – PEAP s e w ar e • Authentication – Open – WPA/WPA2 – WPA/WPA2 PSK • Encryption – AES – TKIP/MIC – WEP Note: CCKM (Cisco Centralized Key-Management) should be implemented for seamless roaming
- 55. Cisco Centralized Key Management (CCKM) • With 802.1x authentication recommended to implement CCKM for fast secure roaming • 802.1x introduces delay during roaming with requirement for full re-authentication • CCKM centralizes the key management and reduces the number of key exchanges. • With CCKM roaming times can be reduced from 400-500 ms to less than 100 ms, hence the transition time from one AP to another will be transparent to the user • CCKM can be utilized with the following security combinations 802.1x Type Key Management Encryption EAP-FAST WPA2, WPA AES, TKIP PEAP WPA2, WPA AES, TKIP
- 56. WLAN Admission Control and QoS • Admission control grants clients access on per-WLAN (SSID) • This is typically done in one of two ways – Load – number of calls based on channel load – TSpec – based on a host of additional parameters • Wi-Fi Multimedia (WMM) 802.11e’s Traffic Specification (TSpec) takes much more than load into account – Clients request admission based on: traffic priority (access category), power save, mean data rate, frame sizes, min PHY data rate
- 57. Wi-Fi Multimedia (WMM) • What is WMM? supplement to 802.11 MAC layer Allows Diff-Serv QoS by creating four queues, called Access Categories Access Categories access channel via EDCA (Enhanced Distributed Channel Access), an enhancement of the existing DCF (Distributed Coordination Function) • What does WMM add? Uplink frames are marked with 802.1p CoS Prioritized access for uplink traffic ACM flag allows uplink access categories to be enabled/disabled
- 58. 802.11e / WMM Media Access Classifications • Separates traffic types in to 4 QoS access categories (AC) • Background, Best Effort, Video, Voice • These 4 ACs also have unique delay and random back off characteristics for accessing the RF channel (EDCA) Applications Background Best Effort Video Voice Internal Collision Resolution
- 59. Quality of Service (QoS) with Wireless To ensure proper queuing, use the following suggestions: Ensure WMM is enabled in SSID config. Enable network DSCP or configure QoS policy to set the DSCP values Enable the ―Platinum‖ QoS profile in the SSID configuration when using Cisco Unified Wireless LAN Controller technology. QoS policy needed for Cisco APs in autonomous (standalone) mode Traffic Type DSCP 802.1p WMM Voice EF (46) 5 6 Video AF41 (34) 4 5 Call Control CS3 (24) 3 4
- 60. SIP Based QoS and CAC • SIP Based QoS (WLC code stream 6.0) • Intercept and snoop SIP traffic (AP: Upstream, WLC: downstream) to determine voice session and set QoS • RFC 3261 compliant client • SIP Based CAC (WLC code stream 7.0) • Enable the network to roam voice session between APs based on available bandwidth • Feature is applicable to SIP phone w/o TSPEC • Bandwidth parameters are configured manually on per session basis
- 61. Cisco’s Application-Aware QoS (When Remarking is Required) All QoS is Best Effort Unless Otherwise Remarked by the SIP Best Engine at the AP Effort SIP Secure QoS Client WLC AP SIP Client SIP Voice Assume all L3 Packet QoS Markings are Stripped off before entering the The SIP Snooping controller. Engine will Reprioritize RTP Streams Identified in the SIP packet
- 62. Cisco’s End-to-End QoS Model QoS Marking are Preserved and Translated into Voice WMM Access QoS SIP Secure Categories at AP Client WLC AP SIP Client Voice L3 Markings are set QoS Correctly by the Servers and clients and Trusted Through The Network
- 63. Data Rate Config and Wifi Channel Utilization To increase channel utilisation on WLAN, data rates in use need to be faster. –To do this the lower data rates must be disabled thereby forcing the use of the faster data rates that are enabled for WLAN – Recommended to disable rates below 12 Mbps for best results • 802.11b data rates should only be enabled if legacy clients exist in 2.4 GHz • Recommended use 5 GHz for CIUS / UC devices if legacy devices in 2.4 GHz 802.11 Mode Mandatory Data Supported Disabled Rates Data Rates Data Rates 802.11a 12 Mbps 18 - 54 Mbps 6,9 Mbps 802.11g 12 Mbps 18 - 54 Mbps 1,2,5.5,6,9 Mbps 802.11a/n 12 Mbps 18 – 54 Mbps, 6, 9 Mbps MCS 0 – MCS 7 (MCS 8 – MCS 15) 802.11g/n 12 Mbps 18 – 54 Mbps, 1,2,5.5,6,9 Mbps MCS 0 – MCS 7 (MCS 8 – MCS 15)
- 64. WLAN Cell Design Ch 36 Ch 149 Ch 56 Ch 48 Ch 52 Ch 44 Ch 161 Ch 60 Cell edge should be -67 dBm, which is the minimal required signal strength for UC At least 15-20% overlap of adjacent cells Recommended to have dual APs available with adequate signal in critical use areas.
- 65. Call Capacity • Ensure network is designed to accommodate desired call capacity • Cisco APs can support up to 27 bi-directional voice streams for both 802.11a and 802.11g at 24 Mbps or higher • Call capacity can be reduced if using Coexistence • Coexistence = 802.11g/n + Bluetooth WLAN Controller • Use of 802.11b is NOT recommended
- 66. For Your Audio Only Call Capacity Reference Audio only call capacity for 802.11a/g/n without Bluetooth is below Audio only call capacity when using 802.11n data rates to be determined Max # of 802.11 Mode 802.11 Channel Width Streams Data Rate 20 802.11a or 802.11g + Bluetooth Disabled 12 Mbps 20 MHz 27 802.11a or 802.11g + Bluetooth Disabled 24 – 54 Mbps 20 MHz 27 802.11a/n or 802.11g/n + Bluetooth Disabled MCS 0 – MCS 7 20 MHz & 40 MHz
- 67. Audio + Video Call Capacity For Your Reference Video call capacity for 802.11a/g/n without Bluetooth is below: Video call capacity when using 802.11n data rates and HD 720p TBD Max # of 802.11 Mode Video Rate 802.11 Channel Width Streams Data Rate 4 -10 802.11a or 802.11g + Bluetooth 384 Kbps 12 – 54 Mbps 20 MHz Disabled 2-5 802.11a or 802.11g + Bluetooth 1 Mbps (VGA) 12 – 54 Mbps 20 MHz Disabled 2-5 802.11a or 802.11g + Bluetooth 720p (HD) 12 – 54 Mbps 20 MHz Disabled 5–13 (20Mhz) 802.11a/n or 802.11g/n + 384 Kbps MCS 0 – MCS 7 20 MHz & 40 MHz 8–16 (40Mhz) Bluetooth Disabled 2–8 (20Mhz) 802.11a/n or 802.11g/n + 1 Mbps (VGA) MCS 0 – MCS 7 20 MHz & 40 MHz 3–11 (40Mhz) Bluetooth Disabled 1–4 (20Mhz) 802.11a/n or 802.11g/n + 720p (HD) MCS 0 – MCS 7 20 MHz & 40 MHz 2–7 (40Mhz) Bluetooth Disabled
- 68. Bluetooth Headsets Bluetooth headsets are available from the following vendors Aliph® www.jawbone.com Jawbone Icon for Cisco Jawbone Icon Plantronics® www.plantronics.com Discovery 655, 925, 975 Explorer 360, 390, 395 Voyager 510, 520, 855, Pro Jabra® www.jabra.com BT5020, BT8040, BT5010, T533 JX10 Series 2 Motorola® www.motorola.com H720, H780
- 69. Bluetooth Coexistence Audio Only Call Capacity • When using Coexistence (802.11b/g/n + Bluetooth), call capacity is reduced to the following: • Recommend to deploy 802.11a/n (5 GHz) when using Bluetooth to avoid Coexistence limitations • Use of 802.11b is not recommended when using Coexistence. Max # of 802.11 Mode 802.11 Streams Data Rate 7 802.11g + Bluetooth Enabled 12,(18 – 54) Mbps TBD 802.11g/n + Bluetooth Enabled 12,(18 – 54 Mbps, MCS 0 – MCS 7)
- 70. The Impact of a Crowded Spectrum Performance At Risk in Unprotected Networks Throughput Reduction Near Far Interference Type (6m) (20m) 2.4 or 5 GHz End User Impact Cordless Phones 100% 100% Reduced network capacity Video Camera 100% 57% and coverage Wi-Fi 90% 75% Poor quality voice and video (busy neighbour) Microwave Oven 63% 53% Potential complete link failure Bluetooth Headset 20% 17% DECT Phone 18% 10% Source: FarPoint Group
- 71. CleanAir – Detect and Classify Detect and Classify 97 100 Uniquely identify and track multiple interferers 63 90 Assess unique impact to 20 Wi-Fi performance 35 Monitor AirQuality Locate and Mitigate Cisco High-resolution interference detection and classification CleanAir logic built-in to Cisco’s 802.11n Wi-Fi chip design. Inline operation with no CPU or performance impact.
- 72. WLAN Bandwidth Management With Video Now More Important Than Ever • 11n Packet Aggregation Configuration for Dense Video/Voice • Manage out all possible interferers • Manage out all possible low data rates • Use Band Select • Use Call Admission Control • Use Quality of Service • Enable Windows XP and Windows 7 QoS
- 73. Virtual Experience Infrastructure (VXI) #CiscoPlusCA
- 74. Cisco Virtual Experience Infrastructure Open Validated Architecture Virtualised Virtualisation-Aware Virtualised Data centre Borderless Network Collaborative Workspace Collaboration MS Office Branch Applications Cisco Clients Microsoft OS VDS/CDN Desktop Virtualisation Software Mobility Clean Air Cius Business Tablets Hypervisor Si WAAS Virtual ISR UC Access Cisco Virtualisation switching Experience Clients Nexus w/PoE WAAS Thin Client Ecosystem Virtual Quad ACE End-to-End Security, Management and Automation
- 75. Traditional VDI PerformanceVDI + Video + & Video Cisco Innovation Solving Issues: Voice Voice Avoiding the Hairpinning Problem Data Centre The Hairpinning Problem Hosted Desktops Virtual Desktop Display VM-User 1 Protocol Real time media used for Real Time Media Flow VXC Voice and Video Client Virtual Desktop Forced through VDI display Signalling (SIP) protocols Display protocols never CUCM intended for latency/jitter sensitive traffic Signalling (SIP) Poor user UC experience Virtual Desktop when delivered through VDI Real Time Media Flow Media flows back to Data VXC Centre VM-User 2 Virtual Desktop Display Client Protocol Latency / Jitter
- 76. Cisco Innovation Solving VDI + Video + Voice Avoiding the Hairpinning Problem VXI Solution Data Centre VXC intelligence recognises Hosted Desktops VM-User 1 Virtual Desktop Display real-time media session Protocol Redirects traffic outside of VXC display protocol Virtual Desktop Client Facilitates direct connection Signalling to CUCM then b/w endpoints (SIP) Real Time Media path never traverses CUCM Media display protocol VXI Cloud Flow Signalling Benefits (SIP) Bandwidth reduction Virtual Desktop Improved experience both for VXC desktop and UC VM-User 2 Virtual Desktop Display Client High quality voice and video Protocol -- QoS, CAC -- no hairpinned of media
- 77. Rich Media User Experience restored by VXC 2x00 & VXI VXC App App Data Desktop O/S End User Desktop Virtualization S/W VMWare/Citrix Signalling Unified CM Hypervisor and Unified VMWare/Citrix Presence Server Media Flow VM VM VM Outside of Display Connection VM VM VM VM VM Protocol Broker Signalling Data Center
- 78. Rich Media restored by VXC 6215/4000 via Cisco VXI • Video & Voice App App Data Support VXC 6215 • Linux based endpoint Desktop O/S • Monitors Desktop Virtualization S/W Single:2560x1600 VMWare/Citrix Dual:1920x1200 Signalling Hypervisor • No PoE Unified End User CM and Unified VMWare/Citrix Presence Server • Software Appliance VXC 4000 on XP and Win 7 VM VM VM Signalling VM • Voice Support only Connection VM VM VM VM Broker • Enables VXI Collaboration for refurbished PCs Media Flow outside of Display Protocol Data Center
- 79. Next Generation Endpoints and Clients
- 80. Q&A #CiscoPlusCA